Advance Complaint Creation - Org Data & Pricing Issue

Hi,
I’ve configured Advance returns in CRM with complaints for this purpose I’ve done the following settings
Defined Transaction type for Adv Complaints e.g. ZARM.
Defined Main item category for Adv complain – ZCPL.
Defined Item category for Return Order and Credit Memo.
Maintained item category determination and assigned R/3 Order type and item Category for (r/3 order type and item category with same name).
Maintained copy control for ZRO1 and assigned R/3 Order type and item category.
After this, when I am trying to create Advance complaint with reference to ECC Sales Order I am getting following error messages:
Organizational data from reference transaction does not fit transaction
Pricing: Local currency missing
I’ve checked the Sales Order and the Sales Area which is Sales Org 1000, Sales Office 1001, Sales Group 101 and replicated the same settings in PPOMA_CRM for the test user that I’ve used to login in Web-UI. But I am still getting the error for Organizational data.
For Pricing error I’ve executed initial load for DNL_CUST_PRICE which completed successfully but I still see the error message while executing the transaction.
Would appreciate any inputs on resolving this. Attached the document with details of settings.
Thanks
-Dj

Hello Sai,
Sorry for delay in response.
The issue is still open. The found that the issue is because of the condition category (Standard it is L - Generally new when copying). I tried with creating new condition type ZRWR with condtion category - Customer reserve 8 and it is working fine.
However, to avoid the creation of new condtion records for this ZRWR and I though to utilise the existing GRWR cond. records by maintaining the GRWR as a ref condtion condtion type in ZRWR. I have completed the configuration. But, no the condtion records created for GRWR is not getting populated for ZRWR.
Could you please help me if I missed out any config.
thanks, Krishna.

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DATE1 TIMESTAMP ( 0 );
TIMESTAMP1 TIMESTAMP ( 3 );
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(J
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(J
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UPD_QRY :=
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UPD_QRY
|| ' '
|| 'TO_Date( '
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NEWLIST
(J
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(TIMESTAMP1
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THEN
UPD_QRY :=
UPD_QRY
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|| TIMESTAMP1
|| '''';
ISCOMMA :=
TRUE;
END IF;
END IF;
END IF;
END LOOP;
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UPD_QRY := UPD_QRY || ' WHERE ';
FOR I IN 1 .. PK_COUNT
LOOP
SELECT COLUMN_NAME
INTO PK_TABLE (I)
FROM ALL_CONS_COLUMNS COL,
ALL_CONSTRAINTS CON
WHERE COL.TABLE_NAME =
CON.TABLE_NAME
AND COL.CONSTRAINT_NAME =
CON.CONSTRAINT_NAME
AND CON.CONSTRAINT_TYPE =
'P'
AND POSITION = I
AND CON.TABLE_NAME =
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FOR J IN
1 .. NEWLIST.COUNT
LOOP
IF NEWLIST (J) IS NOT NULL
THEN
IF NEWLIST
(J
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PK_TABLE
(I
THEN
UPD_QRY :=
UPD_QRY
|| ' '
|| NEWLIST
(J
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UPD_QRY
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TYP :=
NEWLIST
(J
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THEN
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NEWLIST
(J
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(DATA1
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UPD_QRY
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0,
253
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UPD_QRY
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Thanks for you replies HTH and Dipali.
I would like to make some points clear from my side based on the issue i have raised.
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dbms_output.put_line('/');
dbms_output.put_line('');
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Our Destination database is a replica of the source and no triggers are running on any of these tables.
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Ok, so if ASO value is wrong, then its a data load issue and no point messing around with the BSO app. You are loading two transactions to the exact same intersection. Make sure your data load is set to aggregate values and not overwrite.

Advance Complaint Creation - Org Data & Pricing Issue

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