Advaned warning for due date based on statuses

Hi,
While searching transactions, for the due date some icons are coming like(green squere, yellow triangle, tick mark, grayed dimond) and so on.
can I maintain these icons based on statuses. Presently tick mark is coming for one of the statuses maintained in the status management. But for this we didn't maintained any configuration settings at IMG --> CRM --> Interaction center Web client --> Agent Inbox --> Map item attributes to inbox Attributes --> Define advanced warning for due date.
Required quick response as it is business critical requirement.
Thanks,
Chandu

Hello Praeva ,
The event 1330 has a sample FM FKK_SAMPLE_1330. It doesnt even have a Standard Function Module.
You need to create a Installation-Specific FM and put your code to determine the Due Date based on the logic.
Rgds
Ram Kumar.

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