Determining service level offer for delivery date based on customer/materi

Hi,
we operate R/3 4.7 enterprise and are looking at a new requirement to present a service level offer at time of sales order input va01, drvin by customer number or group and the material number... For example customer 123456 orders two materials, ABC, ZXC... ABC has a proposed delivery date of today +2 while ZXC has +5 days, this would populate the "first date" ETDAT and then if not available schedule lines would be based on ATP scope of check. To further explain a second customer 654321 orders the same two materials, ABC and ZXC but this customer has a service level of today +4 days for ABC and +10 days for ZXC... I do not recollect in my experience such functionality in standard sap, perhaps with CRM? OR ABAP user exit?
Appreciate your thoughts and direction, perhaps siome one has developed a similar scenario or knows with greater experience that the solution is not in standard R3 4.7...
Thanks and look forward to your thoughts...
Craig

Hi,
When u creates sales order, system reserve material in c u r case
ABC = Today + 2 days
xyz = today + 5 days
Now another order come for same material then system automatically gives u next date if material is not availabe
ABC = Today + 4 days
XYZ = Today + 10 days
But if u have stock then this will not give u further dates,it will confirm as early as possible.
Kapil

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