After doing a system recovery, I am unable to do the microsoft updates. How do I continue to update

I have a media center m1070n with windows XP.  After completing a system recovery, I try to get all the windows updates but it won' let me.  How do I continue to get all the proper updates so I can download my Norton?

xray_amy wrote:
The only things I have done are the ones that automatically start after recovery.  This is a desktop computer not a notebook so do I need "enhancements and QFEs" you mentioned?
There is a topic in the HP Web support page that is titled "things to do after a recovery". I will edit this and link to it . A recovery to "factory state" actually does not do everything. That is why after a recovery or restore of any kind it is wise to take a lookmin the device manager to see if all of the devices you desktop PC was delivered with have their drivers installed and are enabled. 
Notebooks and desktop PCs have operating systems and the operating systems can be identical.  That is one thing in which they do not differ.  Notebooks have far less of an "open architecture" that desktop pcs have.
Yes.. enhancements and QFEs (quick fix engineering) are needed as they are created by Microsoft and HP to correct and enhance the operating system and installed hardware. You should install them as they are specifically for your desktop PC and its operating system. Once you install them you should be able to update to SP2 and then SP3. Here is an important document from HP on updating to Winpows XP SP2. Be certain that you create a restore point before updating to SP3. Here is a document from Microsoft on what to do before udating to Windows XP SP3.
You may also find this document on updating drivers and Windows with Windows update interesting and useful. 
Best regards,
erico
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2015 Microsoft MVP - Windows Experience Consumer

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