After doing the lates update, my phone was restored to settings from a month ago. How do I restore it to its most recent settings?
I did the latest update last night, and by some technical snag.. My phone was updated to settings from a month ago. All of my contacts, FB contacts, etc are gone or out of place. I back up my iphone regulalry and am scared that I have lost all my data! Please assist! Thanks.
Mac OS X 10.6 Help: Recovering your entire system
Similar Messages
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I wanted to update my iPod and after I had done it, it told me I had to restore the iPod. But now after the back-up none of the photos i had are being put back onto it. Is there a way I can get these pictures back?
- Did you restore from a backup that contained the photos?
- The backup only contains photos in the iPod's Camera Roll album. It does not included photos synced to the iPod.
- All you can do is try restoring from backup again. -
After the most recent software update my phone was restored to the factory settings and all of my photos were lost.... Is there any way to get them back??? PLEASE HELP!!!!!
Photos are meant to be uploaded to your computer for archival and storage. Certainly before doing something as major as a software update, you've done this, correct? In this case, your photos should be residing safely on your computer and you can just synch them back.
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When I did the latest update, my phone was wiped out completely. My laptop that I had everything on, crashed. I have a new laptop, tried to update on it and of course I couldn't without deauthorizing my account then reauthorizing. I need help! I want my ringtones and picturesd back, and can't get them. Does anyone know how to do this given my situation?
Thanks!cathorio wrote:
I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did.
I am puzzled by this. The laptop doesn't need the Apple ID - but iTunes does. I could be missing something but ....
Why would you not be able to use your existing Apple ID and iTunes account on a new laptop? If you authorized the computer - you should be able to use your existing account - unless you already had 5 computers authorized with the existing ID - and that was why iTunes would not accept the ID. However, I'm sure that you would have received a popup message from iTunes telling you that you had reached the limit.
I just received a new MBP and my daughter did as well. My entire family shares an Apple ID and we had no issues at all with my Apple ID and iTunes on our new computers and I did not have to sign up for a new account. Did you even try the old ID? -
My G5's hard drive died after doing a software update while iPhone was connected.
My G5's hard drive was corrupted and unbootable after doing a software update while my iPhone 4 was connected. Coincidence or related?
Attempts at rebooting produced the file folder icon with flashing question mark. It's been a LONG time since I last saw that.
Disk Utility/First Aid reported that drive had "invalid node structure." The disk could not be repaired because it "could not be unmounted."
Is the failure possibly related to the iPhone being connected at the time of the software update and restart?Possible the iPhone had something to do with it, but I like to make sure the Disk Directory & Permissions are good before any update.
Was that Repair/Verify done when booted from the Install Disc?
You must repair the HD, if Disk Utility or fsck should fail to repair it then...
Your best bet is DiskWarrior, you need the CD/DVD though.
http://www.alsoft.com/DiskWarrior/
But others that may work…
Drive Genius…
http://www.prosofteng.com/products/drive_genius.php
TechTool Pro…
http://www.micromat.com/index.php?option=com_content&task=view&id=31&Itemid=83 -
After getting the latest update, I've had squares around my lock screen keyboard. How can I fix it?
I got the most recent update for the iPod, and now it has white lines outlining everything. My home and sleep button are broken as well.
You may have the accessibility VoiceOver feature turned on.
Triple click the home button and try going to Settings>General>Accessibility and turn VoiceOver off. You may have to use three finger to scroll the screen to get there. If problems see:
iPhone: Configuring accessibility features (including VoiceOver and Zoom)
Otherwise
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings (if you can)
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
After doing the IOS update i lost most of my contact list..how do i restore it???
i need help restoring my contact numbers from the icloud never had to do it before so im a little unclear as to how.
Not that it helps, but this is why I wish they would just go back to customer activations at home instead of activating iPhones in store. They do it there, then 3 or 4 or 5 months later, the user gets around to plugging it in to iTunes for the first time only to have all their contacts as well as apps and music they've purchased wiped out without ever having backed it up...
You can try to restore the phone. It 'should' have been backed up before the initial sync, but I'm not positive about that. I'm not in front of a machine with iTunes now and don't want to steer you wrong. There should be a number of helpful threads here. Use the search box at the top of the page, you should be able to find step by step instructions if it's still possible. -
hi, since updating my iphone 3gs with latest software it makes a noise when sending/recieving texts even though there is no text tone selected
Hi Thisslowgt,
If you are having issues with your iPhone making unexpected sound signals, you may want to try some things to troubleshoot.
First, quit all running applications and test again -
iOS: Force an app to close
Next, I would try restarting the iPhone -
Turn your iOS device off and on (restart) and reset
If the issue is still present, you may want to restore the iPhone as a new device -
iOS: How to back up your data and set up your device as a new device
Thanks for using Apple Support Communities.
Best,
Brett L -
i was doing the software update to my iphone 4s and my phone died. i pluged it in and when it turned on after the white apple the screen showes the blue itunes logo over the word itunes over an image of a charger. i tried reseting my phone. i cant figure out how to get past this point
See Here > http://support.apple.com/kb/HT1808
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I have tried to restore my i phone via itunes after doing the update and it keeps giving unknown error occurred (3194) please help
Hello Sam-marchesi,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Best of luck,
Mario -
my iphone 4 has this same issue, did these steps but when it was doing the software update, half way through my phone still wouldn't move pass the apple logo. help!
Please see the two articles below:
http://support.apple.com/kb/TS3694
http://support.apple.com/kb/TS3125 -
"I need to erase the contents of my phone and restore to factory settings. Does anybody know how to save your texts so you don't lose them? Can I back those up to iCloud? My phone was very likely hacked (Apple's advice was to call the police!)"
That was all I could put in the initial "box." Then it brought me to this page with instructions on how to write a good sentence.
Proceeding ...
After going back and forth between Apple, AT&T and the police (all telling me to go to the other two) I took AT&Ts suggestion and got a new number. One tech warned against doing a backup, especially on my Mac, saying if my phone had been hacked then whatever bug was there would then invade my computer. But nobody knows how to determine if the phone has been hacked or a virus was planted there. Unfortunately I know who would have reason to do such a thing and all I can say is that he is at the top technologically and could easily do it. Almost impossible to prove, however.
So I need to preserve my text messages and my emails as well. I backed up my photos to that Microsoft product (One-Drive) and it froze (Surprise, Surprise) with four short videos to go, and no way of stopping that (when I tried it crashed repeatedly) so I'm in crisis mode here.
Help ...
Running 8.0 on 5S
Thanks!Betty I don't know if you fixed your hacking problem but I feel your pain. I've seen some strange things going on between my iMac and my iPhone and Apple has told me the same thing, call the police which I have done. The hackers have stole 500.00 out of my checking account have access to every internet account I use and no matter how often I change the password their right back on the account. I closed my FB account 3 times only to have someone reopen it. Right now I've got a link in my reading list (Safari) that if I click on it, it allows me to log onto my FB account anonymously.
I've seen a green folder come out of no where while I was trying to delete my passwords out of keychain when that green folder was put into the key chain I was immediately locked out. I than went into system preferences to try to make changes to my security settings, when I clicked on the icon it wouldn't open. I've seen log files of automator receiving commands and sending out my personal information thats on my computer.
I have a legitamate program called iExplorer that allows you to look at the contents of your iPhone back ups and saw a transaction someone made at the Apple store for some full length movies, some albums, ibooks and other apps but when I called the iTunes store and they said none of those items were showing up on my account. If their not on my account how can they be on my iPhone 6? One day someone was using my gmail account and unknowingly used google maps to search for an Italian restaurant, than a Mexican restaurant than a coffee shop and their search showed up on my iPhone but I didn't have my gmail account installed on my iPhone 6. Using my computer I logged onto my gmail account and looked at the maps history and sure enough there were the searches when I'd hover my curser over the link it gave me the longitude and latitude of the where the hacker was when he was using google maps. I know whoever reads this thinks Im crazy but I've documented everything and can prove the things that I have mentioned in this post actually happened.
One day I had my laptop (pc) and my iMac next to each other as I was using both. when I clicked on airport it showed that my laptop and my iMac had made a connection and were actually communicating with each other. I know I didn't do it I don't know how. The iMac was logged into my iCloud account while my laptop wasn't. I have formatted my iPhone at least a dozen times, Apple and an Apple retailer have formatted my hard drive not to mention the numerous times I have formatted it but the hackers keep getting on my devices. Im formatting my lap top at this very second because during the course of the night I left the ethernet cable plugged into it and they locked me out of my c: drive, and configured the system so I can't download any updates from Microsoft, overtime I type in www.microsoft.com it changes to ww38.microsoft.com which takes me to a blank page. I right clicked on the page I was redirected to and read the java script and couldn't believe that someone had actually configured Internet Explorer to redirect me to a blank page when I tried to go to Microsoft. Apples answer to all this is there was nothing wrong with my iPhone or my iMac and if I thought there was a problem to call the police which I have done.
Theres no doubt the hackers are reading this while I type it or will read it and I simply don't care anymore. I no longer email anyone, don't use my iCloud account and have taken precautions to protect my credit but if I ever find out who has invaded my privacy to this extreme the police are going to want to talk to me because Im going to hurt them like they've never been hurt before -
My Iphone 4s goes into recovery mode after doing the IOS 6 update.
I just tried doing the IOS6 update and after about 2hrs into it my phone goes into recovery mode. The Itunes icon appeared on the phone. When i connected it to Itunes, I tunes said i had to restore and update my phone.
BTW my son did the update in about 15 minutes i tunes says my phone will take 7 HOURS!!!
HELP!!!!Hi guyz just fixed mine just now, I used an app named iREB please refer to the below link. Make sure youre iphone is plugged in to your USB then launch the app as admin. As soon as the app is running go to the "Recovery Mode Loop Fixer" tab & hit the "Set Auto-Boot True (Fixes 1015 errors / Recovery Loops). It will restart your iPhone in just a moment & get you back to your homescreen.
I hope this will help those whos undergoing this horrifying iPhone problem.
Just additional info.
Issue: Sticked with USB & Itunes Logo during upgrade attempt to iOS 6.0
Iphone 4S (iOS 5.1.1.(9B206)
32 GB
Official Factory Unlock
PC-Win 7 Home Premium 64bit
iREB Download Link:
http://www.yourtechinfo.com/2012/05/how-to-fix-recovery-mode-loop-or-itunes.html #Downloads:
Message was edited by: johnsawan79 -
After doing the IOS 7.1.1 update on my iPad 4 the screen just shows the iTunes icon and a cable with an arrow. I can't get the device to open. Can someone help me with this issue? Thanks!!
Yes. The phone will be back to default settings.
Once the phone is up and running you can try and restore your backup again.
http://support.apple.com/kb/ht1414 -
After downloading the new update for my iphone 4 the screen only show an itune logo, as
well as a plug in picture, thats it. No icons are visible, phone does not come on except to show
the two icons. When I power up it does nothing except shows those 2. When power off I dont even
get the slide off screen it just goes black. WTH?Hello bigboza,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
Have a nice day,
Mario
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