After Effects 2014.0.2 (13.0.2) update is available
We have released the After Effects 2014.0.2 (13.0.2) update, which replaces the After Effects CC 2014.0.1 (13.0.1) update.
After Effects 2014.0.2 (13.0.2) fixes the same bug with the trial period as the previous update. It also corrects the bug with preferences caused by that update. After Effects 2014.0.2 (13.0.2) uses the correct 13.0 preferences folder, and Sync Settings works as expected.
If you installed the After Effects CC 2014.0.1 (13.0.1) update, and did not reinstall After Effects CC 2014 (13.0) as advised in this forum thread, you should still install the new update. After you do so note that, due to the preferences bug in the previous update, any changes you made to your preferences or workspaces while using After Effects 2014.0.1 (13.0.1) will be lost; your preferences will return to the state they were in the last time you used After Effects CC 2014 (13.0).
If you did not not update to After Effects CC 2014.0.1 (13.0.1) or did reinstall as advised, then you will notice no change in your preferences or workspaces after you install the new update.
Can anybody confirm that this update works with the trial version as well?
I am using the CS3 trial right now, i was able to download and install the 8.02-patch but AE behaves exactly the same as before, p2-footage(mxf/xml-files) is not recognized as a valid format!
Can anybody help me on this?
Id really like to test this until my trial expires in 5 days...this workflow with native p2 and AAF import is really important to my workflow..whis will make my decission over upgrading to CS3 or not..so please help!
hvxgermanboy
p.s.if somebody of the Adobe-team is listening: will there be a new AE CS3-trial that comes directly with the 8.02 version?
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Bridge .ffx files (text effects) no longer open up in After Effects 2014?
I am having an issue trying to get the text effects (.ffx) in Bridge (that use to open up in After Effects just fine) to open up in After Effects 2014 latest update. Is there a work around, setting or alternative I can use?
Here is the log I received with the error:
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | Visit http://www.adobe.com/go/loganalyzer/ for more information
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | START - Installer Session
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | RIBS version: 8.0.0.22
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | OSX version: 10.7.5
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Total Timer]
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | CHECK: Single instance running
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | CHECK : Credentials
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Load Deployment File
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | deploymentFile option not given
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | CHECK : Another Native OS installer already running
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Create Required Folders
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Assuming install mode
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Looking up install source path
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Sync Media DB ...
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Sync Media DB]
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Pre check media db sync
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | End of Pre check media db sync. Exit code: 0
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Sync Media DB] took 149 milliseconds (0.149 seconds) DTR = 4241.61 KBPS (4.1422 MBPS)
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Ready to initialize session to start with ...
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [CreatePayloadSession]
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Updated source path: /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Updating media info for: {5678CF8D-3B5F-4CC6-B150-48945A838E63}
10/21/14 10:47:54:858 | [INFO] | | OOBE | DE | | | | 11806 | Ignoring original data since install source is local
10/21/14 10:47:54:858 | [INFO] | | OOBE | DE | | | | 11806 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_13_1_1_ftr
10/21/14 10:47:54:858 | [INFO] | | OOBE | DE | | | | 11806 | Path: /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/payload s/AdobeAfterEffects13SupportAll-101014104158/AdobeAfterEffects13SupportAll-101014104158.zi p
10/21/14 10:47:54:858 | [INFO] | | OOBE | DE | | | | 11806 | Updating media info for: {C135CD0F-ED45-4935-9B71-9D02735BD274}
10/21/14 10:47:54:859 | [INFO] | | OOBE | DE | | | | 11806 | Ignoring original data since install source is local
10/21/14 10:47:54:859 | [INFO] | | OOBE | DE | | | | 11806 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_13_1_1_ftr
10/21/14 10:47:54:859 | [INFO] | | OOBE | DE | | | | 11806 | Path: /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/payload s/AdobeAfterEffects13AllTrial-101014102412/AdobeAfterEffects13AllTrial-101014102412.zip
10/21/14 10:47:54:859 | [INFO] | | OOBE | DE | | | | 11806 | -------------------- END - Updating Media Sources - END --------------------
10/21/14 10:47:54:866 | [INFO] | | OOBE | DE | | | | 11806 | Supported RIBS version range: [0.0.0.0,8.0.0.22]
10/21/14 10:47:54:867 | [INFO] | | OOBE | DE | | | | 11806 | ----------------- CreatePayloadSession: machine is x86 ---------------
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 | ______ Verify Dependency Subscribers ______
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: 0 (0,0)
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: 0 (0,0)
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
10/21/14 10:48:00:137 | [INFO] | | OOBE | DE | | | | 11806 | Patch Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} can be applied to product Adobe After Effects CC 2014 Support 13.0.0.0 {A55FF34C-8AA8-4BE2-ABCC-12BE48AE8DD5}
10/21/14 10:48:00:141 | [INFO] | | OOBE | DE | | | | 11806 | Patch Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} can be applied to product Adobe After Effects CC 2014 13.0.0.0 {2B22C750-5C3B-4738-B621-BA786AC7A494}
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Setting property "installSourcePath" to: /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Setting property "mode" to: silent
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Setting property "updateManifestPath" to: /Users/adam/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeAfterEffects-13.0.0-Trial/13.1.1/13.1.1.xml
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Setting property "workflow" to: updater
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "extensionsOnly" to: 1
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "mode" to: silent
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "patchesOnly" to: 1
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "updateManifestPath" to: /Users/adam/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeAfterEffects-13.0.0-Trial/13.1.1/13.1.1.xml
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "workflow" to: updater
10/21/14 10:48:11:118 | [INFO] | | OOBE | DE | | | | 11806 | Found payload actions:
10/21/14 10:48:11:118 | [INFO] | | OOBE | DE | | | | 11806 | Deciding what installer mode to use...
10/21/14 10:48:11:190 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN Setting requested payload actions
10/21/14 10:48:11:191 | [INFO] | | OOBE | DE | | | | 11806 | Value returned on lookup of payload: Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} is: true
10/21/14 10:48:11:191 | [INFO] | | OOBE | DE | | | | 11806 | Action string for Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} is install
10/21/14 10:48:11:191 | [INFO] | | OOBE | DE | | | | 11806 | Value returned on lookup of payload: Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} is: false
10/21/14 10:48:11:191 | [INFO] | | OOBE | DE | | | | 11806 | Action string for Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} is install
10/21/14 10:48:11:197 | [INFO] | | OOBE | DE | | | | 11806 | END Setting requested payload actions
10/21/14 10:48:11:198 | [INFO] | | OOBE | DE | | | | 11806 | Collected advanced path check information for INSTALLDIR
10/21/14 10:48:11:198 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is a well-formed path
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is not the root path
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is on a local volume
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is on a writable volume
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is not on a case sensitive volume
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR passed path basic path validation: /Applications
10/21/14 10:48:11:275 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [System check :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:11:280 | [INFO] | | OOBE | DE | | | | 11806 | In InstallPreSystemCheckProc
10/21/14 10:48:11:280 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:11:281 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [System check :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 5 milliseconds (0.005 seconds)
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN InstallOperationsQueue Unordered operations
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | END InstallOperationsQueue Unordered operations
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN InstallOperationsQueue Ordered operations
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | END InstallOperationsQueue Ordered operations
10/21/14 10:48:11:541 | [WARN] | | OOBE | DE | | | | 11806 | DW035: Patcher: Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | Payloads passed preflight validation.
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | Call PreSession Custom Hook
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Pre session :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | In InstallSessionOpenProc
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Pre session :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN InstallOperationsQueue Unordered operations
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | END InstallOperationsQueue Unordered operations
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN InstallOperationsQueue Ordered operations
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | END InstallOperationsQueue Ordered operations
10/21/14 10:48:11:857 | [WARN] | | OOBE | DE | | | | 11806 | DW035: Patcher: Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
10/21/14 10:48:11:857 | [INFO] | | OOBE | DE | | | | 11806 | Skipping payload Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} as payload is not cached
10/21/14 10:48:12:155 | [INFO] | | OOBE | DE | | | | 11806 | Calling the custom action code for pre-install for payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | In PrePayloadInstallProc
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Payload Operation :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:12:165 | [INFO] | | OOBE | DE | | | | 12205 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:48:12:165 | [INFO] | | OOBE | DE | | | | 12205 | Installer Operation: PayloadInstaller
10/21/14 10:48:12:165 | [INFO] | | OOBE | DE | | | | 12205 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:48:12:165 | [INFO] | | OOBE | DE | | | | 12205 | Request to install payload
10/21/14 10:48:12:193 | [INFO] | | OOBE | DE | | | | 12205 | Payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
10/21/14 10:48:42:884 | [INFO] | | OOBE | DE | | | | 12205 | Extracting assets complete. Number assets: 1
10/21/14 10:48:42:885 | [INFO] | | OOBE | DE | | | | 12205 | CustomizedPatch property not found in database
10/21/14 10:48:43:146 | [INFO] | | OOBE | DE | | | | 12205 | Beginning installation for payload at /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/payload s/AdobeAfterEffects13AllTrial-101014102412/Install.db
10/21/14 10:48:43:454 | [ERROR] | | OOBE | DE | | | | 12205 | DS015: Unable to read symlink target of source file "/Applications/Adobe After Effects CC 2014/Plug-ins/Effects/mochaAE/(Mocha Support)/mocha AE CC.app/Contents/MacOS/mediaioserver.app/Contents/CodeResources"(Seq 212)
10/21/14 10:48:43:454 | [WARN] | | OOBE | DE | | | | 12205 | DW063: Command ARKCopySymlinkCommand failed.(Seq 212)
10/21/14 10:48:43:454 | [INFO] | | OOBE | DE | | | | 12205 | Completing installation for payload at /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/payload s/AdobeAfterEffects13AllTrial-101014102412/Install.db
10/21/14 10:48:51:624 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:48:51:624 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Payload Operation :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 39467 milliseconds (39.467 seconds) DTR = 8703.17 KBPS (8.49919 MBPS)
10/21/14 10:48:51:632 | [INFO] | | OOBE | DE | | | | 11806 | User specified overrideFile:
10/21/14 10:48:51:637 | [INFO] | | OOBE | DE | | | | 11806 | The csu inventory was not updated for payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}, value of local var is -1
10/21/14 10:48:51:637 | [INFO] | | OOBE | DE | | | | 11806 | Calling the ROLLBACK custom action code for pre-install for payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}
10/21/14 10:48:51:638 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:51:638 | [INFO] | | OOBE | DE | | | | 11806 | In PrePayloadInstallProc
10/21/14 10:48:51:638 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:51:638 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/21/14 10:48:51:868 | [INFO] | | OOBE | DE | | | | 11806 | No operation. We're done:
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | Total components installed: 0
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | Total components repaired: 0
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | Total components removed: 0
10/21/14 10:48:53:891 | [WARN] | | OOBE | DE | | | | 11806 | DW050: The following payload errors were found during install:
10/21/14 10:48:53:891 | [WARN] | | OOBE | DE | | | | 11806 | DW050: - Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll: Patch already installed
10/21/14 10:48:53:891 | [WARN] | | OOBE | DE | | | | 11806 | DW050: - Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial: Install failed
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | Call PostSession Custom Hook
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Post session :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:53:892 | [INFO] | | OOBE | DE | | | | 11806 | In InstallSessionCloseProc
10/21/14 10:48:53:892 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:53:892 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Post session :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/21/14 10:48:53:892 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Total Timer] took 61758 milliseconds (61.758 seconds) DTR = 5778.75 KBPS (5.64331 MBPS)
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | -------------------------------------- Summary --------------------------------------
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | - 0 fatal error(s), 1 error(s)
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | OSX version: 10.7.5
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 |
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | ----------- Payload: Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} -----------
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe After Effects CC 2014/Plug-ins/Effects/mochaAE/(Mocha Support)/mocha AE CC.app/Contents/MacOS/mediaioserver.app/Contents/CodeResources"(Seq 212)
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 |
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | Please search the above error string(s) to find when the error occurred.
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | These errors resulted in installer Exit Code mentioned below.
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | -------------------------------------------------------------------------------------
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 |
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | Exit Code: 7 - Unable to complete Silent workflow.
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | Please see specific errors for troubleshooting. For example, ERROR: DS015 ...
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | END - Installer Session
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* -
Download After Effects 2014 failed but can't uninstall - error5
The attempted install of After Effects 2014 has failed which I'm informed of when I try to launch.
The message also tells me to uninstall and reinstall.
When I attempt this, however, the uninstaller only shows Adobe Type Support CS5 and this also fails if I try to use it.
I've restarted and run the cleaner tool which has now removed the previous version of AE.
What the hell is going on and what do I do?
OSX Mavericks.In this case, the Error 5 is an AMT error at launch, not the corrupted file error you're thinking of. Most likely there is some bad or missing data in the AMT database files (PCD/Caps), and using the newer CS5 Clean script to remove just the CS5 product data, then reinstlalling, would solve the issue
http://forums.adobe.com/message/3008803#3008803 may also help.
CC Cleaner tool - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Regards
Rajshree -
I have this on both machines running 10.10.1 OS X and AE 2014. I see on line that others are having this issue. I think it needs a Patch ASAP.
Hello. Basically I can create a new comp that is set to 1920 x 1080, @ 30 frames per second for 1 minute TRT. I create a new solid layer, say red. I hit space bar or play on the screen, and it does not play in real time. ITs on my Imac as well. same OS and Same Version software.
After effects running prerendered @ 17 FPS and fluctuating up to 20 when it should be playing @ real time. After effects 2014 CC , brand new Mac pro strapped 10.10.1
created by Dave LaRonde in After Effects - View the full discussion
Well, before you hit the panic button, why don't you tell us precisely what you're doing when AE plays at 17fps -- the keys you hit, the buttons you click to begin play.
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7102588#7102588 and clicking ‘Correct’ below the answer
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Start a new discussion in After Effects by email or at Adobe Community
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Geoffrey M. Wetzel
[email protected]
[email protected]
302.353.0798 -
After Effects 2014.0.1 CC update - BEWARE
I just now updated CC with the After Effects 2014.0.1 update, and it's like my After Effects has gone back to a fresh install. READ, ALL MY SETTINGS WERE DELETED. WORKSPACES DELETED. WINDOW SETTINGS, GONE!
What the hell, Adobe?!?!?! Oh, you say that I have my settings backed up to the cloud. In After Effects, I go to Preferences, Sync. And I get the message that CC can't connect, authorize, or find my settings. I'm BEYOND frustrated with Adobe. Every update seems to bring on new reasons why I have to spend 1/2 my day trying to get my programs back to the way I need to use them.Hello, I had the same problem on my Mac Pro. Where all my workspaces just disappeared.
But I managed to restore my workspaces by retrieving my workspaces from
(Mac OS) [drive]/Users/[user_name]/Library/Preferences/Adobe/After Effects/13.0/ModifiedWorkspaces
And I copied and pasted it to the corresponding folder in:-
(Mac OS) [drive]/Users/[user_name]/Library/Preferences/Adobe/After Effects/13.1/ModifiedWorkspaces
As the new and old settings are not deleted from the Preferences folder.
Hope this helps
Cheers!!
Augustine
Malaysia -
After effect 2014 is crashing again and again pls... help
My after effects 2014 is crashing again and again after applying any effect
my laptop config. is as follow
Model alienware 17x r4
i7 extreme edition
16gb ram
1.5tb hard disk
2gb nvidia 660
windows 8.1
Pls.....help its urgentUpdate your graphics driver. Anything beyond that would require much more info about your project settings, footage used and whatnot.
Mylenium -
Da quando sono disponibili gli aggiornamenti a Creative Cloud (pochi giorni), non riesco ad aggiornare After Effects. Eppure ho disinstallato e reinstallato Creative Cloud. Tutti gli altri programmi li aggiorna, After Effects no. Per favore datemi il link diretto per scaricare in programma già aggiornato, così lo installo sul mio computer.
Grazie per l'aiut.Solved problem. Thanks.
Donato Calabrese
Il 13/10/2014 20:25, Jeff A Wright ha scritto:
>
Da qualche giorno non riesco ad aggiornare AFTER EFFECTS 2014.1.
Gli altri programmi Adobe me li aggiorna, questo no. Potete aiutarmi?
Jeff A Wright
<https://forums.adobe.com/people/JeffAWright?et=watches.email.outcome>
marked kglad
<https://forums.adobe.com/people/kglad?et=watches.email.outcome>'s
reply on Da qualche giorno non riesco ad aggiornare AFTER EFFECTS
2014.1. Gli altri programmi Adobe me li aggiorna, questo no. Potete
aiutarmi?
<https://forums.adobe.com/thread/1600527?et=watches.email.outcome> as
helpful. View the full reply
<https://forums.adobe.com/message/6815745?et=watches.email.outcome#6815745>
> -
Photoshop and After Effects is not installing with the new updates, any suggestions?
Each time the update says that the "update failed". I have tried the update several times, both on my laptop and my iMac. Photoshop finally installed on the iMac, but neither will update on the MacBook Pro.
This is a bit of a shot in the dark, but check to make sure that you have Rosetta installed in Mac OS and then try again to install After Effects. I know that Mac OS has a (mistaken) dependency on Rosetta for After Effects to run. It _may_ be that this dependency also causes a problem with installation.
Here's a document that lists some know issues with After Effects on Snow Leopard:
http://kb2.adobe.com/cps/516/cpsid_51667.html
When you do get After Effects CS4 installed, be sure to immediately update to After Effects CS4 (9.0.2). -
After Effects CC version 12.0 is not updating to version 12.1
Hello:
After Effects CC version 12.0 is not updating to version 12.1 on my iMac running Mac OS X 10.7.5.
Adobe Creative Cloud desktop version 1.2.0.248 shows that After Effects CC is "Up to date" in the Apps tab; however, it is still version 12.0.
I've tried signing out and signing back in to see the same result.
I've also tried choosing Help > Updates from within After Effects CC 12.0.0.404; however, when Adobe Application Manager loads, it indicates that "Your applications are all up-to-date as checked: less than a minute ago." under the Updates screen.
Also, SpeedGrade CC, Premiere Pro CC, Adobe Media Encoder CC and Prelude CC all show "Up to date" as well while each those applications all have an update as well.
Any suggestions on how to proceed such that After Effects CC will update to version 12.1 are greatly appreciated.
-WarrenHello Ashish:
Thank you for your input.
That link is for After Effects version 12.0.1. I'm looking to update to version 12.1.
Since I'm running 12.0.0.404 I tried your link; however, I receive the following message from Adobe Applicatoin Manager:
This patch is not applicable for you. Please check for updated from the Help menu in your prodcut to see a list of latest updates available.
I've also tried the following update:
Adobe After Effects CC (12.1) update
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5682&fileID=5693
This downloads the following file:
AfterEffects_CC_12_1_upd.dmg
However, when I run this installer, I get the same message:
This patch is not applicable for you. Please check for updated from the Help menu in your prodcut to see a list of latest updates available.
I'm not sure how to proceed to get to the current versions of After Effects, Premiere Pro, Prelude and Speed Grade.
Any suggestions are greatly appreciated.
-Warren -
Unable to update to latest After Effects 2014 version
This is on a MacBook Pro. For the past week or so I haven't been able to update After Effects. If always gives me the same error. Below, is the log file.
12/12/14 15:36:00:769 | [INFO] | | OOBE | DE | | | | 49532 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
12/12/14 15:36:00:769 | [INFO] | | OOBE | DE | | | | 49532 | Visit http://www.adobe.com/go/loganalyzer/ for more information
12/12/14 15:36:00:769 | [INFO] | | OOBE | DE | | | | 49532 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
12/12/14 15:36:00:769 | [INFO] | | OOBE | DE | | | | 49532 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
12/12/14 15:36:00:769 | [INFO] | | OOBE | DE | | | | 49532 | START - Installer Session
12/12/14 15:36:00:769 | [INFO] | | OOBE | DE | | | | 49532 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
12/12/14 15:36:00:769 | [INFO] | | OOBE | DE | | | | 49532 | RIBS version: 8.0.0.22
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | OSX version: 10.10.1
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | ::START TIMER:: [Total Timer]
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | CHECK: Single instance running
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | CHECK : Credentials
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | Load Deployment File
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | deploymentFile option not given
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | CHECK : Another Native OS installer already running
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | Create Required Folders
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | Assuming install mode
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | Looking up install source path
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | Sync Media DB ...
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | ::START TIMER:: [Sync Media DB]
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | Pre check media db sync
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | End of Pre check media db sync. Exit code: 0
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | :: END TIMER :: [Sync Media DB] took 811 milliseconds (0.811 seconds) DTR = 34.5253 KBPS (0.0337161 MBPS)
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | Ready to initialize session to start with ...
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | ::START TIMER:: [CreatePayloadSession]
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
12/12/14 15:36:00:772 | [INFO] | | OOBE | DE | | | | 49532 | Updated source path: /Users/ChaplainTIG/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1
12/12/14 15:36:00:773 | [INFO] | | OOBE | DE | | | | 49532 | Updating media info for: {5678CF8D-3B5F-4CC6-B150-48945A838E63}
12/12/14 15:36:00:774 | [INFO] | | OOBE | DE | | | | 49532 | Ignoring original data since install source is local
12/12/14 15:36:00:774 | [INFO] | | OOBE | DE | | | | 49532 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_13_1_1_ftr
12/12/14 15:36:00:774 | [INFO] | | OOBE | DE | | | | 49532 | Path: /Users/ChaplainTIG/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/ payloads/AdobeAfterEffects13SupportAll-101014104158/AdobeAfterEffects13SupportAll-10101410 4158.zip
12/12/14 15:36:00:774 | [INFO] | | OOBE | DE | | | | 49532 | Updating media info for: {C135CD0F-ED45-4935-9B71-9D02735BD274}
12/12/14 15:36:00:775 | [INFO] | | OOBE | DE | | | | 49532 | Ignoring original data since install source is local
12/12/14 15:36:00:775 | [INFO] | | OOBE | DE | | | | 49532 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_13_1_1_ftr
12/12/14 15:36:00:775 | [INFO] | | OOBE | DE | | | | 49532 | Path: /Users/ChaplainTIG/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/ payloads/AdobeAfterEffects13AllTrial-101014102412/AdobeAfterEffects13AllTrial-101014102412 .zip
12/12/14 15:36:00:775 | [INFO] | | OOBE | DE | | | | 49532 | -------------------- END - Updating Media Sources - END --------------------
12/12/14 15:36:00:816 | [INFO] | | OOBE | DE | | | | 49532 | Supported RIBS version range: [0.0.0.0,8.0.0.22]
12/12/14 15:36:00:817 | [INFO] | | OOBE | DE | | | | 49532 | ----------------- CreatePayloadSession: machine is x86 ---------------
12/12/14 15:36:11:488 | [INFO] | | OOBE | DE | | | | 49532 | ______ Verify Dependency Subscribers ______
12/12/14 15:36:11:488 | [INFO] | | OOBE | DE | | | | 49532 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
12/12/14 15:36:11:488 | [INFO] | | OOBE | DE | | | | 49532 | Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: 0 (0,0)
12/12/14 15:36:11:488 | [INFO] | | OOBE | DE | | | | 49532 | Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: 0 (0,0)
12/12/14 15:36:11:488 | [INFO] | | OOBE | DE | | | | 49532 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
12/12/14 15:36:11:489 | [INFO] | | OOBE | DE | | | | 49532 | Patch Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} can be applied to product Adobe After Effects CC 2014 Support 13.0.0.0 {A55FF34C-8AA8-4BE2-ABCC-12BE48AE8DD5}
12/12/14 15:36:11:514 | [INFO] | | OOBE | DE | | | | 49532 | Patch Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} can be applied to product Adobe After Effects CC 2014 13.0.0.0 {2B22C750-5C3B-4738-B621-BA786AC7A494}
12/12/14 15:41:23:478 | [INFO] | | OOBE | DE | | | | 49532 | Setting property "installSourcePath" to: /Users/ChaplainTIG/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1
12/12/14 15:41:23:478 | [INFO] | | OOBE | DE | | | | 49532 | Setting property "mode" to: silent
12/12/14 15:41:23:478 | [INFO] | | OOBE | DE | | | | 49532 | Setting property "updateManifestPath" to: /Users/ChaplainTIG/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeAfterEffects-13.0.0-Trial/13.1.1/13.1.1.xml
12/12/14 15:41:23:478 | [INFO] | | OOBE | DE | | | | 49532 | Setting property "workflow" to: updater
12/12/14 15:41:23:478 | [INFO] | | OOBE | DE | | | | 49532 | Overwrite property "extensionsOnly" to: 1
12/12/14 15:41:23:478 | [INFO] | | OOBE | DE | | | | 49532 | Overwrite property "mode" to: silent
12/12/14 15:41:23:478 | [INFO] | | OOBE | DE | | | | 49532 | Overwrite property "patchesOnly" to: 1
12/12/14 15:41:23:478 | [INFO] | | OOBE | DE | | | | 49532 | Overwrite property "updateManifestPath" to: /Users/ChaplainTIG/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeAfterEffects-13.0.0-Trial/13.1.1/13.1.1.xml
12/12/14 15:41:23:478 | [INFO] | | OOBE | DE | | | | 49532 | Overwrite property "workflow" to: updater
12/12/14 15:41:23:480 | [INFO] | | OOBE | DE | | | | 49532 | Found payload actions:
12/12/14 15:41:23:480 | [INFO] | | OOBE | DE | | | | 49532 | Deciding what installer mode to use...
12/12/14 15:41:23:532 | [INFO] | | OOBE | DE | | | | 49532 | BEGIN Setting requested payload actions
12/12/14 15:41:23:533 | [INFO] | | OOBE | DE | | | | 49532 | Value returned on lookup of payload: Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} is: true
12/12/14 15:41:23:533 | [INFO] | | OOBE | DE | | | | 49532 | Action string for Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} is install
12/12/14 15:41:23:533 | [INFO] | | OOBE | DE | | | | 49532 | Value returned on lookup of payload: Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} is: false
12/12/14 15:41:23:533 | [INFO] | | OOBE | DE | | | | 49532 | Action string for Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} is install
12/12/14 15:41:23:539 | [INFO] | | OOBE | DE | | | | 49532 | END Setting requested payload actions
12/12/14 15:41:23:540 | [INFO] | | OOBE | DE | | | | 49532 | Collected advanced path check information for INSTALLDIR
12/12/14 15:41:23:540 | [INFO] | | OOBE | DE | | | | 49532 | INSTALLDIR is a well-formed path
12/12/14 15:41:23:540 | [INFO] | | OOBE | DE | | | | 49532 | INSTALLDIR is not the root path
12/12/14 15:41:23:540 | [INFO] | | OOBE | DE | | | | 49532 | INSTALLDIR is on a local volume
12/12/14 15:41:23:540 | [INFO] | | OOBE | DE | | | | 49532 | INSTALLDIR is on a writable volume
12/12/14 15:41:23:540 | [INFO] | | OOBE | DE | | | | 49532 | INSTALLDIR is not on a case sensitive volume
12/12/14 15:41:23:540 | [INFO] | | OOBE | DE | | | | 49532 | INSTALLDIR passed path basic path validation: /Applications
12/12/14 18:38:27:569 | [ERROR] | | OOBE | DE | | | | 49558 | ASU has quit unexpectedly.
12/12/14 18:38:27:601 | [ERROR] | | OOBE | DE | | | | 49532 | DW046: Following Conflicting processes were running -
12/12/14 18:38:27:601 | [ERROR] | | OOBE | DE | | | | 49532 | block:After Effects
12/12/14 18:38:27:601 | [INFO] | | OOBE | DE | | | | 49532 | :: END TIMER :: [Total Timer] took 2.36617e+06 milliseconds (2366.17 seconds) DTR = 74.4901 KBPS (0.0727443 MBPS)
12/12/14 18:38:30:760 | [INFO] | | OOBE | DE | | | | 49532 | -----------------A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
After Effects 2014 CC Ram Preview Issue
Ever since I upgraded to CC 2014(from CC) I have been experiencing an issue. My RAM preview will start somewhere in the middle of my in/out points. I have to wait for it to loop to see the beginning. I have tried checking/unchecking "from current time," I have tried cycling through the playback options, and I have tried clearing my cache. Nothing seems to work. Any help would be greatly appreciated!
This is a known bug with Mac OSX v10.10 (Yosemite).
After Effects with Mac OSX v10.10 (Yosemite) -
After Effects 2014 mocha start error
Bonjour,
Je viens d'installer la nouvelle version 2014.
Au lancement de Mocha en passant par le menu Animation/Suivi dans Mocha, j'ai le message d'erreur suivant :
Cela fonctionne dans l'ancienne version After Effect CC.
Merci d'avance pour votre aide.This is a known bug with Mac OSX v10.10 (Yosemite).
After Effects with Mac OSX v10.10 (Yosemite) -
After Effects 2014 updated version won't open
Hi,
Ever since I updated after effects on Thursday 4th December 2014 (I think it was) it will not open. We downloaded an older version of CC but I cannot open any of my projects as they were made in the new 2014 version. We have uninstalled and installed but yet to figure out why the updated 2014 version will not open. We only bought this less than 2 months ago.
Any help would be appreciated.
Deirdre (working off Trevor's ID!)Hello Mylenium,
What are the current versions of After Effects and Premiere Pro being distributed by the CC App? I have After Effects 13.1 and Premiere Pro 8.1.
I heard that 13.2 and 8.2 were already released? Is that true?
Thank you. -
After Effects 2014 not releasing memory
Reposting this issue...
The latest AE does not release RAM on Yosemite. Have installed Memory Freer app which does release it, but this is a little annoying and an issue from an older version I thought was fixed?
We are on Mac Pro 5,1, 32gb RAM.What is the state of the Reduce Cache Size When System Is Low On Memory preference?
See this page for details of that preference:
After Effects CS6 (11.0.2) update -
I have been using After Effects regularly since 1995. So this isn't an operator error.
I am on a new Mac Pro six core with OSX 10.9.5 and 32 gigs of RAM.
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