After hard reset my time capsule is not found in airport even though its light is green so cannot reset

After hard reset the time capsule is not found in airport even though i have reconnected in proper order - says backup disc not found

Something is wrong because a hard reset will never leave the TC with green LED.
What version TC.. what firmware??
What OS on the computer?

Similar Messages

Time Capsule does not appear in AirPort Utility after Yosemite upgrade

Just upgraded to Yosemite and the Time Capsule appears as a shared device in Finder, but does not appear in AirPort Utility. Any solution to this so I can manage my Time Capsule again?

I'm having the same problem. Did you reset your Time Capsule to factory settings or simply restart it?

My airport time capsule did not set up successfully, and then status light flash amber

Hi, Guys
I am the first time user of the time capsule, please help how to proceed?
I have set up the first time and my airport time capsule does not set successfully, then I try to reset to factory setting. After this, although I use the ethenet cable to connect the router to the airport, the status light flash amber, always, even after the reset.
Also, I can see that airport time capsule base station from the wireless network when airport is plugged in. However, when I want to access to it.

Thanks for your guidance, but the product is really anoying. First, I am sure that the airpor utilities is 6.3.
and I also follow your instruction that to set the IPv6 as local link mode. But still get the same error as mentioned in my first post.
Therefore, I have tried to use the bridge mode but could not find it, and therefore still can not set it up successfully, even though I reset the factory again(press the reset button 5 secconds at least).

Time Capsule crashing; not appearing in AirPort Utility

Hi all
My Time Capsule keeps on crashing, and is currently not appearing in the AirPort Utility window. I restarting it by unplugging it and plugging it back in again, but it will randomly crash again, or the sessions will be interrupted on the TC drive and the additional HDD that's plugged into it. I'm not really sure what's going on here. It's not like I'm sitting too far away from the Time Capsule (less than 3m, in fact).
The only thing that's going on that could be causing this, as far as I can see, is my attempting to migrate my files and folders from my old PowerBook to my new MacBook Pro (a procedure that is not, in all honestly, going all that well).
Thanks in advance

Rob,
If you don't mind a few more suggestions...
*_Time Capsule Weak Signal Strength / Dropped Connections_*
Forgive the size of the post, but the suggestions below have helped others with similar issues. Try each topic individually and see if things improve, If not move on to the next one.
*Keep the Time Capsule Cool*
Some posters have observed that when they positioned the Time Capsule for better ventilation and cooling, their network connectivity issues resolved themselves. Also avoid locating the devise within poorly ventilated cabinets or piling items around or on top of it.
*Time Capsule Orientation*
While the location you chose to setup your Time Capsule may be acceptable, but the direction it is oriented can have an effect on signal strength. It appears that the signal of the Time Capsule does not radiate equally from all sides of the devise.
The antennas within the devise are positioned along the 3 smooth sides. That is, there is no antenna on the side bearing the ports and cables. As a result, position the devise with the ports and cables AWAY from the direction of most of the clients that will be connecting to it.
*Cordless Phones*
Some users have discovered that the cordless phones they have in the home occupy or are near the same bandwidth as their wireless network (2.4Ghz or 5Ghz). Try temporarily disabling the handsets and their bases and see if network connectivity improves. If so you may need to change the channel that the phone uses or purchase phones that occupy a different bandwidth.
*Proximity To Other Devices*
One poster observed: “Finally have full access, full speed, and full functionality. Initially I installed the Time Capsule at the location of my cable, cable modem... which of course was next to my HDTV, DVD, Apple TV, Amplifier, etc. Get the picture? After about 4 weeks of starts and stops, resets and repeated initial backups, I moved the unit to another location, closer to my Mac, and in an area where there are no other electronics. Now, it runs perfect.” [http://discussions.apple.com/thread.jspa?threadID=1734818&tstart=0]
*Change Firewall Settings* #
Go to System Preferences --> Security.
Click the Firewall tab.
Change setting to “Set access for specific services and applications”.
The System will now ask you when each process wants to penetrate the firewall. Once you click “Allow” each time you are asked, it will be saved in the pane at the bottom of this window and it should never ask you again.
One poster observed, “Since I made this change, my wireless has been strong and Time Machine works like a champ and the impact on my network performance is minimal. I speculate that the change in performance is due to security protocols or services that run in the 'allow all incoming connections' and 'allow only essential services' modes. Whatever the reason this fix has worked for me for over 2 months without resetting my airport connection or time capsule.” [http://discussions.apple.com/thread.jspa?messageID=8348496#8348496]
*Change Time Capsules’ Channel*
Launch Airport Utility.
Select the device on the left.
Click "Manual Setup."
Select “Airport” in the toolbar.
Click the "Wireless" tab.
If “Channel” is set to “Automatic” try changing to a different one. Holding the Option key down and clicking the drop-down menu should provide more channels to choose from. If you have another wireless router operating, ensure that each devices’ channels are as far apart as possible.
Click “Update”.
Close Airport Utility.
*Preferred Networks & Airport Services*
You may be experiencing interference from other networks in your neighborhood. When you click the Airport menu are there other networks listed other than your own?
If so, is your network at the top of the list? It should be.
Go to System Preferences --> Network --> Select Airport on the left.
Click "Advanced". In the “Airport” tab note the various local wireless networks that Airport detects. Is the network you prefer to connect to at the top of the list? If not drag it to the top. Are there other networks you never intend to connect to (an old work network, or a neighbors network)? Then highlight them and click the "-" button.
Make sure “Remember any network this computer has joined” is checked.
Click "OK".
For "Network Name" be sure your network is selected and then click "Apply".
Is Airport (wireless) your primary means of connecting to your network? If so, is Airport at the top of the list of services on the left? It should be.
Click the small “Gear” button at the bottom of the window and select “Set Service Order”.
Now drag Airport to the top of the list.
Click “OK”. Click “Apply”.
Now see if network connectivity has improved.
*Transmit Power & Wide Channels*
If you are using the 802.11n only (5GHz) radio mode, you can also select to use wide channels, which provide higher data throughput in your network.
Launch Airport Utility
Select your Time Capsule on the left.
Click “Manual Setup”.
Select “Airport” in the toolbar.
Click the “Wireless” tab.
Click “Wireless Options...” at the bottom of the window.
Adjust the “Transmit Power” to 100%.
Put a check mark in the box labeled “Use Wide Channels”. (If you are using a 802.11a/b/g (2.4GHz) radio mode then select “Interference Robustness”)
Click “Done”.
Click “Update” in the lower right hand corner.
Wait for the Time Capsule to restart and then see if your network speeds improve.
*Faulty Airport Card*
One poster reported: “I reckoned the fault must be with the Macbook’s hardware so took the plunge and got a new airport card fitted to my Macbook and now everything is working fine. At last I have a working Macbook!” [http://discussions.apple.com/thread.jspa?threadID=1719326&tstart=0]
If you think this might be the case, follow the steps outlined in this KB article to determine if your Airport card is still being detected by your system:
[http://support.apple.com/kb/HT2601]
Let us know if any of the above helped improve your situation.
Cheers!

TIme Capsule suddenly not found

Time Capsule has been backing up without problem and now suddenly I am getting a message saying the back up disc cannot be found in Time Machine.
The Time Capsule's light is steady green but the Airport Utility cannot find it.
I am running SL on an iMac - TC is connected wirelessly.
I have not altered or tweaked anything - what should I do?
Hah! I just tried again and it has re-appeared in Airport Utility and is now backing up.
So my question is, why did this happen?

Sure is a strange one..
Firstly just to confirm TC2 is plugged into TC1 by ethernet and bridged?
How are you trying to access TC2?? is it wireless.. or ethernet? If both are running at once turn one off.
How is the wireless setup if you use wireless?
Since PC need SMB access.. and the Mac is using AFP access.. sometimes strange things happen in that files are identical but different. Mac uses resource forks and other weird stuff.. linked to the file and when you try and open it on a pc it does strange stuff.
Make sure the TC is setup PC/SMB compatible.. ie all names are short, no spaces, pure alphanumeric.
That includes the TC name, Hard disk name and wireless names.
Setup workgroup correctly .. ie WORKGROUP generally.
Set user access correctly.. I turn on the guest account to read and write access.
If you don't have bonjour for windows loaded make sure it is.. or the full airport utility.
I recommend you create a directory from windows..
From the Mac, open one of your projects in Lightroom and export.. save as the file to the new directory in TC2 created from windows. I don't use Lightroom so I am not sure what options are available.. but I would try and use some compatible format if the main format fails to open.
Then try and open it again from windows.

ATT hooked up new u-verse router, now time capsule does not work and airport utility does not see it ?

ATT hooked up the new U-verse router replacing the older 2wire router. Old 2wire router worked fine with Airport +Time Capsule. Now only the amber light flashes. When I try to reconnect with Time Machine it does not find the Time Capsule nor does the airport utility find the Time Capsule. Any help?

Okay, the 3801HGV also doesn't bridge - but there is a workaround. Info on the workaround comes from 'SomeJoe7777' at this link:
http://forums.att.com/t5/Residential-Gateway/U-verse-for-BUSINESS-2Wire-3600HGV- bridge-mode-or-another-AT-amp/td-p/2707013
As for connecting to your TC: the 3801HGV uses a default IP address of 192.168.1.254. It passes out IP addresses to your networked devices, and all of those IP addresses will be 192.168.1.something. The TC uses a default IP address of 10.0.1.1. As your primary router, if the TC's defaults weren't changed, the TC would be handing out addresses to your networked devices that are 10.0.1.something.
If your computer has an IP address of 192.168.1.something, it won't be able to see the TC if the TC's address is 10.0.1.1 (or anything else that's not 192.168.1.something). Hopefully that makes sense!
Go into System Preferences on your Mac, and click the Network icon. Click on Ethernet on the left side, and you'll be able to see what IP address your Mac has been given. My guess is that it has a 192.168.1.something address from the 3801HGV.
If I'm right about the 192.168.1.x address, and that your TC is running with 10.0.1.x addresses, then that's why your Mac can't see your TC. In this case, you need to change the Mac's Ethernet setup to manually set your Mac to a 10.0.1.x address for the TC to see. To do this, go to System Preferences, then Network, then click Ethernet on the left side.
Set the Configure IPv4 dropdown to 'Manually', and it will open up some places for you to fill in information:
IP Address: 10.0.1.15 (or a similar number that won't conflict with your TC's address, but starts with 10.0.1)
Subnet Mask: put in 255.255.255.0
Router: 10.0.1.1 (I'm assuming here that your TC was running with the default IP address; if it was something different, then set Router to whatever IP address your TC was using.)
Then, click the Apply button to make your changes active.
Now, since your Mac's IP address will be in the right "subnet" for your TC, they should be able to see each other. (It's kind of like having to live on the same block as someone to be able to talk with them. In general, if your computers don't have similar addresses, they can't talk to each other. Of course that's simplified greatly, but you probably get the idea...)
Once you've got the IP addresses matched up, you should be able to see your TC. At that point, you can update the TC to work with the 3801HGV. I recommend setting it to bridge mode, but if you can follow SomeJoe7777's advice, go for it!

Time capsule device not found

I have a recurring problem backup failed and device not found.
I have been on to apple told pull the plug on time capsule every time.
now i am told to go into network and take it of automatic and set it to 2.4 to channel 11 and the 5 to channel 44.
is this now limiting the time capsule to the 2 channels.
is this the best result for the time capsule or would i be better getting a non apple product.

the phone has been switched of and unplugged
just checked my Time Machine and its missed backups again.
I go into airport utility yet again its missing the time capsule.
I am sorry, but Yosemite is doing its thing.
So much for Apple blaming my cordless phone.
Apple has to find something to blame, since they will never blame themselves.
have a program from the app store wifi checker.
running it looking at the wifi signal in my area I have 2 main accounts with 2 different BSSID the last letter different on each.
I also had for a bit 3 guest accounts 2 with the same BSSID and 1 different BSSID there is another wifi account not mine with the same BSSID as this 1.
This all sounds normal.
I am afraid that all you can do is wait for the next Yosemite update to see if it will fix some of these issues.

Airport Express "died" - no lights - no power? cannot reset - help!

I have had my airport express both extending my airport G network and have been using it to stream airtunes. I have had this thing hooked up for quite a while. always on. i woke up this morning and the light was off. i checked in itunes and it couldn't see it. so i unplugged it and tested the outlet and the outlet works. so i plugged it back in and still no light. i swapped the power cord attachment and still no light. i tried to soft, hard and factory reset but none of these seem to do anything. can't tell if they're working anyway since the light just stays off. i can't access the firmware or anything obviously because i think i can't even turn it on... any suggestions?
Airport Express A1084 Mac OS X (10.4.9) Using Airport G, Intel iMac and PowerBook G4

Just for the record, since I have no warranty coverage and can't get it fixed, but my 30 month old airport express is dead.
Even though it lived longer than the average lifespan of the AX, nevertheless it isn't my dream to buy a new base station.
Now I'm stuck with a PowerBook doing the ADSL connection distribution.
I must say I found it infuriating coming back home and finding the light is not aglow.
Cheers!

My macbook 13" black is not charging, even though the light is green

My Macbook 13" black (early 2008) is not charging. The charger indicator light turns green immediately when I plug it in, but the charge remains at 0%. It has a charge cycle of 207. I've tried calibrating it but to no avail. Can someone help?

Did you check your battery with an application, called Battery Health?

My itouch will not connect with airport even though I am entering the correct password

I have not had any problems with my Apple airport modem until today. When I went to use my I touch that I have been using for at least one year on the airport would not connect and my password that I have been using all along will not work. Any suggestions?

With some routers, during that first set up it asks you for the password, but what it really wants is the full security code, not the password. I have seen this many times. Go back to the router and get full code. It is usually a
Ong meaningless string. If you cannot find it, reset the router to make it generate a new one. When you trymto join the network on the pad, use that and not the password. See if that helps.
By the way, once you join, it will remember, and you will not need the string again unless you do a full restore or 'forget' the network.

Time capsule will not hard reset

Have a older time capsule will not reset any method. Light just keeps flashing yellow

Can you access it via the airport utility.. if so you can reset via the utility.
When you press the reset button with a paperclip or toothpick you should feel the switch.. it is fairly normal switch effect like the keyboard. If in the past you pushed too hard you have bent and jammed the lever.. so it is now broken.. the only way to fix it is to open the TC and fix the lever arm.
BTW the light always flashes yellow.. when you have done a successful reset it simply flashes faster.
The Factory Reset Gen1-4.
Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.

Time Capsule will not reset

I'm trying to delete old user devices from my access control list, but after I remove them, the Time Capsule will not reset properly. After I delete one of the devices, click on Update, the time capsule gets stuck during the update and never fully resets. If I pull the plug and restart the time capsule, it reverts back to it's previous state with the devices still in the access list. Is anyone having this trouble?

Dear Stephen,
I have the same problem and I found this thread describing the same thing on another forum. Each time I try to change any setting this happens (i.e., TC won't reset and I have to unplug it before I can use it again).
When the postings in the mentioned thread are any indication no reset (hard or soft) will have any lasting effect. But of course, I will try to reconfigure and see what happens.
Any solution or localization of where the source of the problem (firm-/soft-/ or hardware) would be highly appreciated:)
Best
Rene

I have had a new hard drive installed. On start up I transferred all my settings and documents from my time capsule. Once complete I have two user accounts. Mine and guest. I cannot access either. Mine says password incorrect even though its not.

I have had a new hard drive installed. On start up I transferred all my settings and documents from my time capsule. Once complete I have two user accounts. Mine and guest. I cannot access either. Mine says password incorrect even though its not. Any idea what is wrong here and how I can reset my password. I don't have a start up disc. Thanks very much

From System Preferences/Help:
Reset your login password using your Apple ID
Before you can use your Apple ID to reset your login password, make sure that FileVault isn’t enabled on your computer.
Also make sure that an Apple ID is associated with your user account, and that an administrator has given you permission to reset your own password using an Apple ID. For more information, see this help topic:
Associate Apple IDs with your user account
Make sure your computer is connected to the Internet.
In the login window, click the question mark in the password field, and then click the arrow in the dialog that appears.
Enter an Apple ID and password, and then click Reset Password.
I don't know if it works.

After I configure my time capsule to my newly replaced macbook hard drive, are my old backups still available?

After I configure my time capsule to my newly replaced macbook hard drive, are my old backups still available?

How old was this backup? It sounds like it was at least several weeks old.
You can look directly in the TM backup for the music.
1. Connect to the external HDD the backup is kept on.
2. Open a Finder window and select the backup drive in the left hand panel. Double click into the folders until you see a list of folders with dates.
These are the incremental backups. You can start at the top or the bottom of the list but I suggest you double Latest/<HDD Name>/Users/<Account Name>/Music/iTunes/iTunes Media/Music. From this location you can start looking for the "missing" music. When/if you find it you can simply drag-n-drop to ~/Music/iTunes/iTunes Media/Music on the internal HDD.
If the music is actually not in the backups (for whatever reason) then you've got a problem.
You can download the uploaded files from the cloud by deleting the affected tracks from the iTunes library (but not the cloud!), highlighting multiple tracks at once, right-clicking and choosing "download."

HT1178 air time capsule is not accepting external hard drive content in back up

Own a mac air and have an external seagate hard drive. Bought airport time capsule and want to include or transfer the seagate content to the airport time capsule. I used the seagate drive as external hard drive but want the content to be available in the airtime capsule. When trying to generate back up (while seagate is connected) it only inclydes the content on the mac air flash memory. In the air capsule menu I do see the seagate but I don't believe it is excluded from the backup? Again I want it included in the back up.
Thanks!

The list is backwards.. anything on the list is excluded.. it has to be off the list to be included.. by default external drives are excluded.. you must remove it from the excluded list to include it.
Please note.. sharing content of an external drive via a Time Machine backup is not going to work.
Time Machine is designed to create an exclusive virtual disk on the TC for that particular computer.. although other computers can access it .. it is specifically designed to be difficult.. nor are files in formats that can be used directly.. the file has to be restored to the computer.
Time Capsule is not designed as a NAS and usage of it that way is often going to lead to problems.
Read the info in Pondini how best to avoid the worst aspects of that.
Q3 here http://pondini.org/TM/Time_Capsule.html
Remember if you share files from the TC they have no backups and Time Machine cannot backup network drives.

After hard reset my time capsule is not found in airport even though its light is green so cannot reset

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