After installing CC. Acrobat is missing.

I've installed the creative Cloud on my office machine and tried to log in and access the programs from home. Everything except Acrobat loaded. Acrobat failed and now my old Acrobat is missing and I an asked to enter a serial number when I try to open any PDF file. There was no serial number given when I purchased the Creative Cloud.
How do I fix this.  I need acrobat to do my work?

Hi Case0535,
Please navigate to Control Panel and uninstall Acrobat and install it again.
Follow the kb: http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html in case of subscription asking for serial key.
Regards,
Romit Sinha

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