After updating a program (Family Tree Builder), I started Firefox and now have a special tool bar for My Genealogy every time I start up....did not ask for it, don't want it....deleted the program, but how do I fix Firefox?
I then deleted Firefox as a program and lost all my bookmarks, special apps....how do I delete the special tool bar (and start page) without having to delete Firefox and my setups.
Hi ed652gray. You may uninstall the toolbar on the Control Panel, using the "Uninstall a program" option. Look for something like "Family Tree Builder Toolbar" or "My Genealogy Toolbar".
If you only want to hide the toolbar, you can check this article:
https://support.mozilla.org/en-US/kb/how-do-i-customize-toolbars?s=toolbar&r=3&e=es&as=s#w_how-do-i-show-and-hide-the-different-toolbars
And to restore your default home page, you can check this article:
https://support.mozilla.org/en-US/kb/How%20to%20set%20the%20home%20page?s=home+page&r=0&e=sph&as=s#w_restore-the-default-home-page
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I have 2011 iMac it came with os x 10.6.6 i just upgraded the hard drive and now i cannot install OS X 10.6.6 every time i start installing after selecting the language it come up with error " OS X can't be installed on this mac " please help
Be sure to start your iMac using its original grey System Install DVD: Insert that disc and start your Mac while holding the d key. At the Mac OS X Utilities screen select Disk Utility and format the hard disk. Select "Mac OS X Extended (Journaled)".
Then, install OS X. -
I am typing this from my tower and not my laptop. I cannot keep my laptop connected long enough to do anything on the internet since downloading Firefox on it.
I am NOT a happy camper. I went directly to the Mozilla web address, and downloaded and installed Firefox browser. It came with GARBAGE! Have had nothing but problems since. Have been working on this since 01/16/2015. It's messed up my internet access as well; I have to keep resetting it.
How on earth did these programs come bundled with my Firefox browser download? and Why are they there?Firefox any version for any OS does not come bundled with extra stuff if you get it from www.mozilla.org
If you found the download site you downloaded from from a search in say Google or Bing then the site was likley one of the Ads above the real search results.
The other possibility is you are already infected.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. -
I recently changed my apple ID but the old on is still on my iCloud account. The old address is dimmed on iCloud on my iPad so I can't change it. How do I change to the new address? I don't want to delete the account as I don't want to lose the pictures
To change it, you have delete the existing account. However you can avoid losing any pictures in the process. To avoid losing photo stream photos, save them to your camera roll (if not already there) before deleting the account. To do this, open your my photo stream album, tap Edit, tap the photos, tap Share, then tap Save to Camera Roll. (Camera roll photos are not effected by deleting the account.)
Then go to Settings>iCloud, tap Delete Account, then sign back in with the new ID. This deletes the account and your iCloud data from your device, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in. -
Hi, I downloaded get tube from google on my i mac and now want to delete the app completely, how can I do so?
Get AppZapper, a free program that removes apps. Make sure everything has been removed by checking with Spotlight once the app has been zapped.
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when I am siging on to a website with my user ID, I get a drop down window when typing the first letter with options and I want to delete the current options, how do I do this?
http://www.apple.com/support/contact/
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I download a rental movie and don't want to finish the downloading but I Use the report a problem link in your account history...but i didn't get any answer from Apple
The posted did what this said:
How to report an issue with Your iTunes Store purchase
The link includes the statement:
"The iTunes Store's Customer Support team will contact you as soon as possible, typically within 24 hours."
Applelover1 wrote:
Usually Apple won't respond, instead they will just fix the problem you have suggested if it is a problem that persists in other user's computers. What problem did you report? Did you ask for them to respond? -
Hi, I got a virus that does not let me use Safari. I downloaded an av from the app.store but it did not detect anything. I am thinking in formatting the HD. How can I do it and will I lose?
1. Force Quit .
Press command + option + esc keys together at the same time. Wait.
When Force Quit window appears, select the Safari if not already.
Press Force Quit button at the bottom of the window. Wait.
Safari will quit.
Relaunch Safari holding the shift key down.
2. Safari > Preferences > Extensions
Turn those off and try Safari.
3. Safari > Preferences > Privacy > Cookies and other website data:
Press “Remove all website data” button.
4. If adware is installed without your knowledge,
download free AdwareMedic by clicking “Download ” from here
http://www.adwaremedic.com
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done scanning and removing the adware, quit the app by clicking AdMedic in the menubar
and selecting “Quit AdwareMedic”. -
Hey Guys, I have Ipod Touch 2nd generation and it needs to be upgraded to iOS 4.3 but the music isnt on my computer. I don't want to loose the music but I really want to upgrade it. Help!
That iPod can't be upgraded past 4.2.1.
(71930) -
I updated firefox and now have two desktop icons. How do I remove one?
I updated firefox and now have two desktop icons. When I try to delete one the remaining one no longer works. How do I get back to one icon which works?
Hi karenfaye,
To delete one of your online VZW accounts, login to that mobile number's account online and unregister it. If you need more assistance, send us a direct message or a private message on facebook.
Thanks,
EdW_VZW
Follow us on Twitter @VZWSupport -
You have put outlook express into our computer we did not ask for it we do not want it.
Please tell us how to disable it so we can send files like before through aol.
[email protected]
''edited for language - TonyE''Mozilla would not have installed Outook Express on your computer, they do not offer Microsoft programs. This would have been something that you or somebody using your computer would have installed.
Check the Windows control panel add/remove programs for Outlook Express, you should be able to uninstall it from there. -
Every time I sign in, it signs me out immediately. I've tried deleting the opm file and it's unable to do so because "Adobe CC is currently running this file." I've also changed my LAN settings and downloaded something else that was supposed to help me out but nothing seems to fix the problem.
I think you'll find that the official Adobe advice here is misguided. First, deleting bits of the program and program data is, as you've noted, perilous and often impossible. Shame on Adobe for doing such a poor job of coding that such steps are needed.
The solution I recommend is as follows:
Restart your Windows machine and boot in "Safe Mode" with networking using the F8 key just as Windows starts.
Go to the Control Panel and select Programs. Find and Uninstall "Adobe Creative Cloud Desktop".
Reinstall it by downloading it from the website https://creative.adobe.com/products/creative-cloud
Restart your machine.
Only in "Safe Mode" are you likely to be able to accomplish these tasks reliably. -
Hi there. Just yesterday my computer seemed to be running slower and wants to open up WebMail Notifier for Firefox. I did not asked for it to be intstalled in the first place and am wanting to know how do I get rid of it. Any help would be grateful.
KeeoamnaI figured it out! Click on the Orange 'Firefox' tab on the upper left hand side of the Firefox browser, Choose 'Options', then deselect 'Yahoo! toolbar'.
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When I try to access GameCenter on my Mac it says "The requested operation could not be completed due to an error communicating with the server." How can I fix this?
This usually caused by a customised hosts file.
These need to be the only entries in your /etc/hosts file:-
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
Remove anything below these entries, then try and reconnect with GC. Once GC starts properly you can put the extra entries back in your hosts file, GC should start normally afterwards.
https://discussions.apple.com/message/19276629#19276629
Jerry -
$300 charge for the phone i did not ask for!!!
Hello,
my name is Irina , phone number xxx-xxx-xxxx.
I came to a Verizon store (Harbor east branch on Fleet street, Baltimore., MD) two months ago to purchase screen protectors for my iphone. Before i left the assistant asked if there was anything else they could help me with. I said the home button wasn't working properly so they offered to take a look at it.
After inspecting the iphone the assistant said the issue could not be fixed and offered to order a replacement iphone for no additional charges, since the inspection had not detected water damage.
I gladly agreed! Received my replacement ipone, mailed the old one back. it was two months ago.
Now two months later i see a $299 charge for the replacement phone i received in march because they detected water damage in my old iphone.
How ridiculous is that? I did not ask for it. If i knew there was a chace of water damage why would i risk a $300 charge replacing my iphone when i could just wait a few months for the iphone 5 free upgrade?! My old phone worked fine, except for the home button being not sensitive.
And now you're expecting me to pay $300 for what?
The store has to take responsibility for this. The charge needs to be taken off my account. My whole family and i have been verizon customers for 5 years and i cant believe this is happening now!
If no action is taken to resolve this problem im going to file a complain to FFC Better Business Bureau.
I'm hoping to hear from a verizon representative as soon as possible. Customer service on the phone would not help.
I can not believe how difficult it is to find contact information to get in touch with the right people who will be in position to help.
Thank you for your coordination,
Irina
>Personal info removed<
Message was edited by: Verizon ModeratorSo, my son's iPhone 4s was having issues with the power button and the home button. I bought it less than a year ago and have also purchased the insurance. That said these kept sticking and didn't work, so we took it into the Verizon store where a sales clerk took it to the back and after 15 minutes came back to tell us that his iPhone was broken, and that the problems were common and we could get a new phone under the warranty. We asked 5 questions along the lines of are you sure? They said yes. They looked up our information and NOT ONCE did they advise us to go thru the Insurance option that I pay $9.99 a month for. This issue would be covered by warranty for SURE! They gave us a box to ship it back to Verizon in, ordered him a new phone, and wala it came in the mail 3-5 days later. THEN 10 days AFTER that, I get an email from Verizon telling me that they "disallowed" the warranty claim as the issue was not due to a malfunction of the phone but some kind of damage -- which then they included a picture of (and the picture did NOT even show on the email). They also wanted me to know that I would be seeing a $299 charge for the replacement phone. I didn't even PAY $299 for the original phone back when I bought it - there was a $199 promo deal going on. I called customer service - what a CLUSTER! They pulled up the email and could SEE the picture I couldn't - and the notation apparently saying that the phone had suffered WATER DAMAGE. This PHONE has been treated like GOLD -- it never had ANY Water damage, they are just trying to get out of honoring the Warranty. WHY would the service tech @ the Verizon store tell us it was a common issue covered under warranty AFTER inspection? WHY would he tell us that it would be taken care of and to send the phone into Verizon with a new replacement on the way?? The Customer Service person then shared with me "oh - I see you have the Asurion Insurance" - I said YES, I did get that when we bought the phone. She said we should have SENT the damaged phone thru Insurance for replacement. OMG! We RELIED UPON THEIR OWN employee to discern the nature of the issue. If they had looked up the account and saw I had insurance, why did they not go that route? What a *****. So net net - I AM NOT PAYING $299 for that phone - they can send me to a collection agency. Honestly what a racket and what kind of employees are working there - incompetent. I will NOT pay for that phone. The worst case should have been I had to pay the insurance deductible, but we relied on the Verizon store employee to diagnose the problem and provide recommended action - which WAS WRONG!
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