Agents in workflow

Hi,
I'd like to know somehing about the agents in workflow.
As far as I know there are 3 types of agents:
1. Responsible Agents
2. Possible Agents
3. Actual Agents.
I want to know why there are 3 types of Agents and how they are dependent on each other? Please let me know in details...
Thanks and Regards,
Pritam Mohanty.

Hi Pritham,
Yes you are correct. You would assign something in WF e.g. if it changes (using a rule based on company code for example) or if you have a task that is used in different parts of the flow with different agents.
The agent determination is very flexible and very powerful and there are many ways to do it. Some ways are good in some situations and bad in others and vice versa.
Remember that you CAN change possible agents in Production, but you can NOT change any assignments done in the WF template (unless it's via a rule).
Excluded agents - in your example, if Y is an excluded agent then the WI will only go to X:
possible = XYZ
selected = XY
Excluded = Y
Actual = selected - excluded = X
The excluded scenario is a little different from the way I think it should be designed: If <i>your agent determination</i> results in a blank for selected agents it will go to all possibles. The excluded bit is applied <i>afterwards</i> - it simply subtracts. So if your determination results in one agent which is also excluded then you have an orphaned WI with no agents. (Your WF admin will pick those up with SWI2_ADM1). Still, it's usually simple enough to design around.
Cheers
Mike
Additional note: If you are using a rule you can set the flag 'Terminate if no result' - this will send the WF into error if no agents are found.
Message was edited by: Mike Pokraka - added note about rule.

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Hi all,
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WORKFLOW AGENT LISTENER SERVICE 기동되지 않을때

제품 : AOL
작성날짜 : 2005-11-28
WORKFLOW AGENT LISTENER SERVICE 기동되지 않을때
========================================
PURPOSE
신규설치 및 Clonning후 WORKFLOW AGENT LISTENER SERVICE 기동되지 않을때가 있습니다. 이에 대한 조치사항을 기술하고 있습니다.
Problem Description
증상
1. Workflow Agent Listener Service 와 Workflow Mailer Service 기동되지 않습니다.
2. 기동될때 "Activating" status 로 남아 있습니다.
3. 위와 같은 증상은 아래와 같은 원인에 발생할수 있습니다.
(a) The WF_JMS_IN 와 WF_JMS_OUT queues 가 invalid 일때
(b) 아래 workflow listeners 와 mailer 들이 'STOPPED_ERROR' status일때
Workflow Deferred Agent Listener
Workflow Deferred Notification Agent Listener
Workflow Error Agent Listener
Workflow Inbound Notifications Agent Listener
Workflow Notification Mailer
(c) Af_CLASSPATH 가 JDK 1.3.1을 가리키지 않을때
Solution Description
이런 증상이 발견될경우 아래와 같은 조치를 취해주세요.
1. missing/corrupt queues 가 있는지 확인하고 이를 재성성 해주세요.
sqlplus apps/apps @$FND_TOP/patch/115/sql/wfjmsqc.sql applsys apps
위 sql이 먹지 않을때
다음 command들을 copy/paste해서 작업해주세요(APPLSYS user로 하셔야 합니다.)
Exec dbms_aqadm.stop_queue( queue_name => ' WF_JMS_IN', wait => FALSE);
Exec dbms_aqadm.drop_queue(queue_name=> ' WF_JMS_IN');
exec dbms_aqadm.drop_queue_table( queue_table => ' WF_JMS_IN', force => TRUE);
Exec dbms_aqadm.stop_queue( queue_name => ' WF_JMS_OUT', wait => FALSE);
Exec dbms_aqadm.drop_queue(queue_name=> ' WF_JMS_OUT');
exec dbms_aqadm.drop_queue_table( queue_table => ' WF_JMS_OUT', force => TRUE);
위 queue들이 drop되면 아래 sql을 다시 실행해 주세요.
sqlplus apps/apps @$FND_TOP/patch/115/sql/wfjmsqc.sql applsys apps
그리고 확인차 wfver.sql를 돌려주세요.
(Note: The file wfjmsqc.sql has been replaced in 9.2.0.4 with wfjmsqc2.sql.)
2. 11.5. 7 이전 버전은 JDK 1.3을 CM node에 설치해야 하고 patch 2356331 를 적용해야 합니다.
Please reference:
Note:242941.1 (How To Troubleshoot Java-based Workflow Notification Mailer In 11.5.9 and OWF.G)
Note:130091.1 (Upgrading Oracle Applications 11i to use JDK 1.3)
3. 환경변수 AF_JRE_TOP, AF_CLASSPATH, and AFJVAPRG 가 $APPL_TOP/admin/adovars.env에 제대로 설정되었는지 확인해 주세요. 그리고 이들이 JDK 1.3.1을 가리키고 있는지 확인해 주세요.
Reference Documents
Note 278428.1

제품 : AOL
작성날짜 : 2005-11-28
WORKFLOW AGENT LISTENER SERVICE 기동되지 않을때
========================================
PURPOSE
신규설치 및 Clonning후 WORKFLOW AGENT LISTENER SERVICE 기동되지 않을때가 있습니다. 이에 대한 조치사항을 기술하고 있습니다.
Problem Description
증상
1. Workflow Agent Listener Service 와 Workflow Mailer Service 기동되지 않습니다.
2. 기동될때 "Activating" status 로 남아 있습니다.
3. 위와 같은 증상은 아래와 같은 원인에 발생할수 있습니다.
(a) The WF_JMS_IN 와 WF_JMS_OUT queues 가 invalid 일때
(b) 아래 workflow listeners 와 mailer 들이 'STOPPED_ERROR' status일때
Workflow Deferred Agent Listener
Workflow Deferred Notification Agent Listener
Workflow Error Agent Listener
Workflow Inbound Notifications Agent Listener
Workflow Notification Mailer
(c) Af_CLASSPATH 가 JDK 1.3.1을 가리키지 않을때
Solution Description
이런 증상이 발견될경우 아래와 같은 조치를 취해주세요.
1. missing/corrupt queues 가 있는지 확인하고 이를 재성성 해주세요.
sqlplus apps/apps @$FND_TOP/patch/115/sql/wfjmsqc.sql applsys apps
위 sql이 먹지 않을때
다음 command들을 copy/paste해서 작업해주세요(APPLSYS user로 하셔야 합니다.)
Exec dbms_aqadm.stop_queue( queue_name => ' WF_JMS_IN', wait => FALSE);
Exec dbms_aqadm.drop_queue(queue_name=> ' WF_JMS_IN');
exec dbms_aqadm.drop_queue_table( queue_table => ' WF_JMS_IN', force => TRUE);
Exec dbms_aqadm.stop_queue( queue_name => ' WF_JMS_OUT', wait => FALSE);
Exec dbms_aqadm.drop_queue(queue_name=> ' WF_JMS_OUT');
exec dbms_aqadm.drop_queue_table( queue_table => ' WF_JMS_OUT', force => TRUE);
위 queue들이 drop되면 아래 sql을 다시 실행해 주세요.
sqlplus apps/apps @$FND_TOP/patch/115/sql/wfjmsqc.sql applsys apps
그리고 확인차 wfver.sql를 돌려주세요.
(Note: The file wfjmsqc.sql has been replaced in 9.2.0.4 with wfjmsqc2.sql.)
2. 11.5. 7 이전 버전은 JDK 1.3을 CM node에 설치해야 하고 patch 2356331 를 적용해야 합니다.
Please reference:
Note:242941.1 (How To Troubleshoot Java-based Workflow Notification Mailer In 11.5.9 and OWF.G)
Note:130091.1 (Upgrading Oracle Applications 11i to use JDK 1.3)
3. 환경변수 AF_JRE_TOP, AF_CLASSPATH, and AFJVAPRG 가 $APPL_TOP/admin/adovars.env에 제대로 설정되었는지 확인해 주세요. 그리고 이들이 JDK 1.3.1을 가리키고 있는지 확인해 주세요.
Reference Documents
Note 278428.1

Agents in workflow

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