AIM/CUE not Picking-up in-bound external calls
I have a 2811 router with an AIM/CUE (12-VM) card. All of the telephony-service stuff works fine:
-All calls in house work fine
-All outbound calls work fine, to PSTN
-All inbound calls work fine, from PSTN
-Each phone can access it's VM internally
-the CME gui and the Unity-Express gui's are accessible on the LAN.
But, when I call from outside into the PRI with a DID number, I get four rings, then a pause, and then it never goes to voicemail. Sometimes; depending if I call with my celr or a land line, I get the message "Sorry your call cannot be completed as dialed, 000-000." Any clue why the vm does work for internal or external calls.
Here's a sample of the config.
interface FastEthernet0/0
no ip address
no ip mroute-cache
duplex full
speed 100
interface FastEthernet0/0.100
description SUB-IF for VOICE VLAN
encapsulation dot1Q 100
ip address 10.1.100.1 255.255.255.0
interface FastEthernet0/0.101
description GW FOR VOICEMAIL MODULE AIM/CUE
encapsulation dot1Q 101
ip address 10.1.101.1 255.255.255.0
interface Service-Engine0/1
discription AIM/CUE VOICEMAIL MODULE
ip unnumbered FastEthernet0/0.101
service-module ip address 10.1.101.2 255.255.255.0
service-module ip default-gateway 10.1.101.1
ip route 10.1.101.2 255.255.255.255 Service-Engin0/1
dial-peer voice 40 voip
description ** cue voicemail pilot **
destination-pattern 6000
session protocol sipv2
session target ipv4:10.1.101.2
dtmf-relay sip-notify
codec g711ulaw
no vad
dial-peer voice 41 voip
description ** cue auto attendant **
destination-pattern 6001
session protocol sipv2
session target ipv4:10.1.101.2
dtmf-relay sip-notify
codec g711ulaw
no vad
dial-peer voice 1 pots
description ** T1 PRI Emergency 911 **
destination-pattern 9911
port 0/0/0:23
forward-digits 3
dial-peer voice 2 pots
description ** T1 PRI OutBnd Calls **
destination-pattern 9T
port 0/0/0:23
dial-peer voice 3 pots
description ** T1 PRI InBnd Calls**
incoming called-number .
direct-inward-dial
port 0/0/0:23
Problem has to do with how many Digits are getting sent to voice mail on the router when it tries to make the call. You should be seeing 10 digits in the debug.
Next question when one ephone calls another ephone locally does voice mail work?
Try the following commands. This will create a translation-rule that will strip incoming 10 digits to the 4 digits you need. I assume you do not need all 10 digits.
voice translation-rule 1
rule 1 /^650\(....\)/ /\1/
voice translation-profile digitstrip
translate called 1
voice-port 0/0/0:23
translation-profile incoming digitstrip
*************Voice port were you Telco Line comes in Port 0/0/0:23 based on your config*************
telephony-service
no dialplan-pattern 1 6503926... extension-length 4
Ronnie
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