Airplay / mirroring constantly disconnecting

So I'm hoping someone can provide some pointers. I've posted about this before but my problems were simply brushed off as network issues, and I know that's not the case. I have two third gen Apple TVs running the latest updates: one is directly connected to my router, and the other wirelessly over wireless N. I have two Macbooks (an rMBP and a 2012 Macbook Pro) that I use Airplay through, or mirroring. Both disconnect constantly. I'll be playing a song through iTunes and a minute later, it's only coming through my computer speakers. I'll be mirroring a show and suddenly it disconnects. I'm having this problem when Airplaying through iTunes directly, or when holding down option + volume and choosing Apple TV, or when choosing the Airplay icon from the bar near the clock. It does this on both Apple TVs and on both of my Macbooks. My audio receiver in my living room has Airplay options and I have absolutely no problems when I Airplay directly to it... it'll stream all day long.
It was suggested I use a program to ensure that my wireless network is not on the same channel as other networks nearby. Just to humor the idea, I switched from auto channel to wireless channel 4, which no one else is on. No solution. I've been waiting for over a year now hoping an update to the Apple TV fixes this to no avail. I was hoping that upgrading my Macbook to Mavericks would fix it, but no dice. I'm really not impressed with Apple TV. I feel like I've tried every possible solution on my end and have narrowed it down to the Apple TVs just being crummy. Hopefully someone can make a suggestion outside of giving up.
Thanks

I've posted this response on a number of related posts.
After going through a NUMBER of troubleshooting options, I realized that when I recently moved my TV Setup, I had the ATV directly next to my router.  The second I moved the ATV more than 6 inches away from my router, AirPlay worked flawlessly.

Similar Messages

  • AirPlay Screen Mirroring (Mavericks) disconnects frequently with "Feedback taking too long to send" message

    My company has several TVs with AppleTVs (3rd generation units) connected in our conference rooms so we can "Screen Mirror" our Mac laptops via AirPlay during meetings. Many employees have complained that AirPlay Screen Mirroring drops frequently during meetings for no apparent reason.
    In attempts to determine the cause of the issue, I removed the AppleTV units from Wi-Fi and hard-wired them all to the LAN (100Mbps/Full duplex, no switchport errors seen on the Cisco switch). I upgraded the AppleTVs to the latest firmware. I had our AppleTV users ensure they were running MacOS Mavericks with the latest software updates installed. I had the Mac laptops hard-wired into the LAN during meetings in the conference rooms. None of these changes resolved the AirPlay issue.
    I reviewed the MacOS "/var/log/system.log" file from the laptops of several users that reported issues. I found a pattern that seemed to indicate that the "coreaudiod" process reported "Feedback taking too long to send" several times before the AppleTV connection was terminated. Also, from a network trace (using "tcpdump") taken during an unexpected AirPlay Screen Mirroring disconnection, I could see that the Mac laptop sent a TCP FIN packet to the AppleTV unit (this would indicate that the MacOS laptop initiated the closing of the AirPlay connection).
    I have included the relevant log file entries below. Please note that the LAN internal to our company is "solid" and there have been no connectivity issues detected or reported during the times the AirPlay sessions were disconnected.
    I believe I have found a workaround to this issue. By going into "System Preferences", "Sound" and then changing the "Output" device BACK to the "Internal Speakers" (rather than the AirPlay destination), the AirPlay Screen Monitoring connection seems to remain stable.
    My questions are:
    - is anyone else experiencing this type of problem? any other solutions recommended?
    - is there a way to change the AirPlay defaults so that Screen Mirroring only sends the video (not audio)?
    - does anyone know what the log file entries indicate (like, what does "Feedback taking too long to send...." mean)?
    - any fix planned for this issue?
    From: "/var/log/system.log":
    Jan 16 10:50:16 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:16.454404 AM [AirPlay] ### Feedback taking too long to send (1 seconds, 1 total)
    Jan 16 10:50:18 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:18.524517 AM [AirPlay] ### Feedback taking too long to send (4 seconds, 2 total)
    Jan 16 10:50:20 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:20.533639 AM [AirPlay] ### Feedback taking too long to send (6 seconds, 3 total)
    Jan 16 10:50:22 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:22.548168 AM [AirPlay] ### Feedback taking too long to send (8 seconds, 4 total)
    Jan 16 10:50:24 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:24.554522 AM [AirPlay] ### Feedback taking too long to send (10 seconds, 5 total)
    Jan 16 10:50:24 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:24.554809 AM [AirPlay] ### Report network status (3, en0) failed: 1/0x1 kCFHostErrorHostNotFound / kCFStreamErrorSOCKSSubDomainVersionCode / kCFStreamErrorSOCKS5BadResponseAddr / kCFStreamErrorDomainPOSIX / evtNotEnb / siInitSDTblErr / kUSBPending / dsBusError / kStatusIsError / kOTSerialSwOverRunErr / cdevResErr / EPERM
    Jan 16 10:50:26 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:26.545531 AM [AirPlay] ### Feedback taking too long to send (12 seconds, 6 total)
    Jan 16 10:50:28 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:28.559050 AM [AirPlay] ### Feedback taking too long to send (14 seconds, 7 total)
    Jan 16 10:50:30 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:30.628868 AM [AirPlay] ### Feedback taking too long to send (16 seconds, 8 total)
    Jan 16 10:50:32 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:32.655638 AM [AirPlay] ### Feedback taking too long to send (18 seconds, 9 total)
    Jan 16 10:50:34 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:34.641952 AM [AirPlay] ### Feedback taking too long to send (20 seconds, 10 total)
    Jan 16 10:50:36 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:36.659854 AM [AirPlay] ### Feedback taking too long to send (22 seconds, 11 total)
    Jan 16 10:50:38 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:38.653594 AM [AirPlay] ### Feedback taking too long to send (24 seconds, 12 total)
    Jan 16 10:50:40 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:40.659279 AM [AirPlay] ### Feedback taking too long to send (26 seconds, 13 total)
    Jan 16 10:50:42 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:42.745549 AM [AirPlay] ### Feedback taking too long to send (28 seconds, 14 total)
    Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.532853 AM [AirPlay] ### Endpoint "AppleTV" feedback error: -6722/0xFFFFE5BE kTimeoutErr
    Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.533151 AM [AirPlay] ### Feedback failed: -6722/0xFFFFE5BE kTimeoutErr
    Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.533273 AM [AirPlay] ### Error with endpoint "AppleTV": -6722/0xFFFFE5BE kTimeoutErr
    Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.533427 AM [BonjourBrowser] Reconfirming PTR for AppleTV._airplay._tcp.local. on en0
    Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.533588 AM [BonjourBrowser] Reconfirming PTR for 9C207BBD8EA1@AppleTV._raop._tcp.local. on en0
    Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.533839 AM [AirPlay] ### AirPlay report: Network dead for 10+ seconds after 159 seconds, screen, nm "AppleTV", tp WiFi, md AppleTV3,1, sv 190.9, rt 0, fu 0, rssi -54
    Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.534104 AM [AirPlay] ### Report network status (5, en0) failed: 1/0x1 kCFHostErrorHostNotFound / kCFStreamErrorSOCKSSubDomainVersionCode / kCFStreamErrorSOCKS5BadResponseAddr / kCFStreamErrorDomainPOSIX / evtNotEnb / siInitSDTblErr / kUSBPending / dsBusError / kStatusIsError / kOTSerialSwOverRunErr / cdevResErr / EPERM
    Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.534315 AM [AirPlay] Deactivating virtual display stream for quiesce
    Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.543682 AM [AirPlayScreenClient] Stopping session
    Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.543815 AM [AirPlay] Quiescing endpoint 'AppleTV'
    Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.543907 AM [AirPlayScreenClient] Stopping session internal
    Jan 16 10:50:44 My-MacBook-Pro.local coreaudiod[161]: 2014-01-16 10:50:44.544218 AM [AirPlayScreenClient] Stopped session internal
    Jan 16 10:50:44 My-MacBook-Pro.local AirPlayUIAgent[985]: 2014-01-16 10:50:44.544266 AM [AirPlayAVSys] ### Quiesce AirPlay
    Jan 16 10:50:44 My-MacBook-Pro.local SystemUIServer[159]: 2014-01-16 10:50:44.544297 AM [AirPlayAVSys] ### Quiesce AirPlay
    Jan 16 10:50:44 My-MacBook-Pro.local SystemUIServer[159]: 2014-01-16 10:50:44.553084 AM [AirPlayAVSys] ### Quiesce AirPlay
    Jan 16 10:50:44 My-MacBook-Pro.local AirPlayUIAgent[985]: 2014-01-16 10:50:44.554904 AM [AirPlayAVSys] ### Quiesce AirPlay
    Jan 16 10:50:44 My-MacBook-Pro.local SystemUIServer[159]: 2014-01-16 10:50:44.557604 AM [AirPlayAVSys] Ignoring route away when AirPlay not current
    Jan 16 10:50:44 My-MacBook-Pro.local AirPlayUIAgent[985]: 2014-01-16 10:50:44.560307 AM [AirPlayAVSys] Ignoring route away when AirPlay not current
    Jan 16 10:50:44 My-MacBook-Pro.local WindowServer[89]: Display 0x04280880: GL mask 0x21; bounds (0, 0)[1920 x 1080], 62 modes available
    Jan 16 10:50:44 My-MacBook-Pro.local WindowServer[89]: GLCompositor: GL renderer id 0x01022727, GL mask 0x0000001f, accelerator 0x00004ccb, unit 0, caps QEX|MIPMAP, vram 2048 MB
    I am happy to provide more information if needed.
    Thank you.
    -Tim

    I'm currently still experiencing this as well. I've confirmed it occurs on 10.9.1, 10.9.2, and 10.9.3 on MacBook Pro Retina's, Mid-2012 and 2013 MacBooks. It happens on multiple ATV's not just one, all are updated to 6.1.1 and a simple reboot seems to fix it temporarily but it does come back. All the ATV's are connecting to the network via Wireless not Ethernet. These are 3rd Gen ATV's but I checked the serial number and these do not match the bad batch of Apple TV's from 2013 that were offered up for Replacement for Apple due to the bad firmware update. None of the computers have the Firewall turned on. Here's the two logs that we always find after the issue occurs (logs are recent, happened this morning):
    5/30/14 8:57:36.017 AM coreaudiod[183]: 2014-05-30 08:57:36.016946 AM [AirPlay] ### Feedback taking too long to send (30 seconds, 17 total)
    5/30/14 8:57:36.332 AM coreaudiod[183]: 2014-05-30 08:57:36.331492 AM [AirPlay] ### Feedback failed: -6723/0xFFFFE5BD kCanceledErr
    The user will get disconnected from Airplay anywhere between 30 seconds to 3 minutes after logging on and can reconnect but then once again get disconnected after the same time period. One interesting thing to note is that when the Feedback Taking Too Long to send error starts occuring and the countdown to disconnect start ticking down to 30, its solely referring to Audio not being sent over the network and Video is working just fine. If I try to play sound I get another log and the sound doesn't play through the speakers. After a reboot, sound works fine and the Feedback Error's do not show up. I've also tried switching to Internal Speakers (since it defaultly switches to Airplay Speakers) after connecting to Airplay and seeing the Feedback timer start in the Console Logs but even after that the log continues to saw its taking too long to send and disconnects in 30 seconds. 
    This issue has been ongoing for months, I've got a ticket logged as far back as January with this occuring but its infrequent enough that we've just restarted and moved on. I'd say its an issue that occurs to about 5%-10% of meetings but that's an entire meeting that doesn't have the ability to Airplay until someone comes down and reboots it.
    I don't often post in this forum but its still an active issue with no resolution, proof that its occuring on other people's systems, and no firmware updates having been released to correct it. It'd be nice to know of any workarounds other than having to buy some lamp timers for each conference room just to get a functional ATV or putting up a sign that says hey if you get disconnected every 3 minutes, reboot the ATV. The whole reason we're using Apple products is for ease of use otherwise I'd put together a much cheaper solution myself. Any help or recommended troubleshooting steps would be fantastic at this point.

  • HT204291 The Wi-Fi was disconnected on iPad Air as soon as I started AirPlay Mirroring. Just happened in recent week.

    The Wi-Fi was disconnected on iPad Air as soon as I started AirPlay Mirroring. Just happened in recent week. Is it happening to your device too?

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
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    Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
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    Restart the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    Restart your mobile device.
    If you are still having problems, the following article(s) may help you.
    Troubleshooting AirPlay
    Troubleshooting Wi-Fi networks and connections
    Recommended Wi-Fi settings
    Wifi Diagnostic Software (for Mac users)
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  • My devices constantly disconnect whilst connected on airplay and my apple tv will not update

    Whilst using airplay my devices constantly disconnect. I am trying to update my software on my apple tv as it says there is an update available but it will not work.

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  • Airplay mirroring on Mac Mini (late 2012) doesn't work, extended display does...

    Airplay mirroring on Mac Mini (late 2012) doesn't work, extended display does... What's going wrong here?
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    I also have been having problems with Airplay on my 2014 Mac Mini see Mac Mini 2014 Airplay Display Disconnect Bug?
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  • Presenting Keynote via AirPlay Mirroring Limitations

    I just finished an annual awards banquet where I display a Keynote presentation on two screens and thought I'd share my experience.
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    Sorry for taking so long. Go to Settings and scroll down through the list of apps to Keynote, select it, and you will see the iCloud setting. But this workaround has not worked for me consistently.  Don't make changes to the presentation until you turn iCloud back on.

  • HT1338 AirPlay mirroring 2012 MacBook pro

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    Hi!
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  • Airplay Mirroring no sound output! (MacbookPro Lion)

    I have been successfully airplay mirroring with iPad with no problems. However, when I do the same to my MacbookPro Early 2011 , it works only for graphic , but the sound seems to speak only from my Mac. I have already tried to fix this by System preference - > sound -> Output. The problem is when I click to select source for speaker that is airplay for apple TV while I'm airplay mirroring , it always disconnects my Mac from Apple TV and then Apple TV on my TV screen go to standby mode. However, I can steam movie via itunes perfectly. My wish is just to have a graphic and sound come together from the TV when I do the AirPlay for skype or something else other than Itunes. Thanks

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  • HT204291 Airplay mirroring. Macbook 2012 retina display. Unable to see desktop on television, audio works perfectly. Both OS on ATV and Mac are running latest versions

    Airplay mirroring.
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    Hi!
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    So if anybody has the same problem make sure you see all rules of your firewall and get rid of the AppleTV related rules generated by the program itself. You dont need to update to the latest iOS on the AppleTV!
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    I know there are questions alike mine, but if anybody knows some new information on this, please let us know.
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    http://www.cultofmac.com/178460/the-real-reason-why-macs-before-2011-cant-use-ai rplay-mirroring-in-mountain-lion-feature/

  • HT204291 My iPad 4 does not show up on my TV screen when in AirPlay mirroring mode using WiFi.  The iPad displays AirPlay set to TV with the Mirroring On (green).  My iPad IOS software is 8.2 and my Apple TV software is at 7.1.  The TV displays the Apple

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    Welcome to the Apple Community.
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    Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    Restart the Apple TV (Settings > General > Restart).
    Restart the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    Restart your mobile device.
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    Troubleshooting AirPlay
    Troubleshooting Wi-Fi networks and connections
    Recommended Wi-Fi settings
    Wifi Diagnostic Software (for Mac users)
    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
    When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

  • I have a late 2011 model MacBook Pro running Mountain Lion.  I love the AirPlay mirroring feature with Apple TV...BUT, how do I mirror with TVs that don't have Apple TV?  I used to run a cable from my mini display port to the HDMI input of a TV.

    I have a late 2011 model MacBook Pro running Mountain Lion.  I love the AirPlay mirroring feature with Apple TV...BUT, how do I mirror with TVs that don't have Apple TV?  I used to run a cable from my mini display port to the HDMI input of a TV.  This feature seems to be lost in the Mountain Lion upgrade.  Did Apple feel that once Mountain Lion came out that EVERYONE would have Apple TV?  There are no settings in System Preferences/Display like there used to be...only for AirPlay Mirroring.

    Running a cable to the HDMI port is still supported. (and still works on mine).
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    http://support.apple.com/kb/ht1379

  • Airplay mirroring on early 2011 macbook pro not mirroring

    First, here's what I have:
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    OSX 10.8 Mountain Lion
    Apple TV 3 (fully up to date)
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    Hi eoinodonnell,
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    2) Try to repair disk permissions (better to do it from disk utility from boot menu) and reboot your macbook.
    3) Backup your files and do a fresh install of OSX.
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  • MacBook Pro Early 2011 - Airplay Mirroring only sends audio to Apple TV 2nd Gen

    Ok, I'm stumped by this one. I have a 15" MBP Early 2011 edition and an Apple TV 2nd Gen. Airplay Mirroring from my MBP to Apple TV only transmits the audio -- the MBP will resize the screen like it's connected to a 16:9 device, and Apple TV will show a black screen like it's about to pick up the video signal, but no video transmits. A couple of times, video started transmitting, but it was about 30 seconds delayed (?!) and extremely choppy. Both devices are connected wirelessly to a Linksys router with 5 GHz (wireless N) capabilities. The router has been configured to Apple's recommendations for Airplay Mirroring.
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      Number of Processors:          1
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      L2 Cache (per Core):          256 KB
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    Rudegar wrote:
    your macbook dont support airplay mirror
    He has an Early-2011 MacBook Pro, which does meet the requirements. The issue is that it is running OS X 10.7.5 and needs to be upgraded to Mountain Lion to use mirroring.

  • Airplay mirror imaging icon will not show up on my macbook pro even though i downloaded mountain lion. How do i get airplay icon to appear on my macbook pro?

    i have a macbook pro (almost positive that its a 2010 version) and i got mountain lion. The BIGGEST AND MAIN REASON i bought mountain lion was so that i can do airplay, allowing me to mirror image what is on my mac to my Apple TV. my whole computer is updated as far as the displays and newer features but the small airplay icon will not show up on the top of my screen. therefore, not allowing me to mirror image what is on my mac to my tv... it is connected to the same wifi as my apple tv. idk what to do. could it be because my macbook pro is a 2010? desprately looking for help...please help me with this issue
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    Welcome to Apple Support Communities
    Read > http://support.apple.com/kb/HT5404 AirPlay Mirroring requires an Early 2011 or newer MacBook Pro, so your MacBook Pro isn't supported.
    To mirror your MacBook Pro's display onto the Apple TV, you can use an application like Beamer or AirParrot even if AirPlay Mirroring isn't compatible

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