Airport Extreme (GIG-E)

I just bought an Airport Extreme in preparation for my iMac. I'm having a few problems.
1) Whenever the Airport utility checks for updates, in spite of there being no tick box available anymore for the AE-G (I'm at 7.2.1), it says there is, thinking the non gig-e edition is my update.
2) It seems when I'm noodling around in settings and close out without saving anything (hence the AE-G rebooting) I still lose connection for some time (like it's rebooting).
I'm running Windows XP SP2 and the latest Airport utility and firmware (per the apple updater)
Message was edited by: Mindflux

That's not the answer I wanted.
FWIW I still get dropouts where my connection dies and I have to reconnect.
To top it off my girlfriends wired computer that is hooked directly to the AEBSn cannot connect to the Air Disk, but the wireless(mine) can.

Similar Messages

AirPort Extreme Gig - No Firewall???

Just read in a PC mag review that the AirPort Base Station doesn't have a firewall built into it?
My documentation shows that it does - can I correctly assume that they don't know what they're talking about?
Mark

When you configure the AirPort Extreme base station (AEBS) to distribute IP addresses, the combination of DHCP and NAT acts as a firewall. So yes it has a firewall but it isn't an industrial firewall.

Airport Extreme and 500 Gig drive

I have 27 MacBook's in a mobile lab connected to a brand new Airport Extreme. The Airport Extreme serves up a 500 Gig drive that (during my tests) I can connect to flawlessly.
My laptops all have the user, "Student." In the dock on the Student account, I have a folder that is located on the AP Extreme hard drive that I want my students to access.
During my instruction to the students, I had them all click the folder in their docks so they could see the contents of said folder. There's only 6 sub folders, so it's not like a heavy load showing previews or anything.
20 computers connected to the disk successfully (there's no password to see the contents) and 7 didn't. The 7 that didn't asked for a password to the disk when there isn't one.
So I took one of the non-working computers from a student and tried to open a file in MS Word. I clicked on the base station in the list of available servers (on the left side of the open sheet). A message popped up on the screen that said I'd reached the maximum number of clients that can access that resource. ...so I opened up the Airport Utility and counted the computers connected to the base station. 27.
I've looked high and low for documentation from Apple that states that only 20 computers can use the "Air Disk" simultaneously. All of their documents say that 50 devices can connect to the base station wirelessly. Nothing about a lesser number connecting to the hard drive.
I really want to have made a mistake somewhere in my setup. Though it seems to be idiot proof.
Can anyone confirm or deny my findings? Or can someone point out some documentation that specifically says otherwise? And if so, how do I make this work?!
My intention was to keep the storage mobile with the lab and not have to put it on my server as the wired network is already substantially loaded down with other stuff. If I have to move it to my server, then that means quite a bit of work re-setting up all the laptops. It'd also chap my hide as the Airport Extreme advertises that it can handle 50.
Help!
-Graham
Message was edited by: gracoat

I did install the disk utility. How do I go about using the disk utility to set up the Hard Drive?
AirPort: How to mount an AirPort Extreme USB hard disk volume in Mac OS X and Windows
Should I install Bonjour for Windows? If so, where can I get it?
Only if you want to access a shared USB printer connected to the AirPort. You can get it here: Bonjour for Windows 1.0.4
Not sure what the drive is formatted in.
The AirPort Extreme (802.11n) supports USB storage devices that have a block size of 512 bytes, and are formatted as Mac OS Extended (HFS-plus), FAT16, or FAT32. It will NOT work with NTFS-formatted volumes.
(ref: AirPort Extreme (802.11n): USB storage device supported formats and protocols

Airport Extreme dropping connection with a Cisco 5 port Giga switch

I've connected a Cisco 5 port Giga switch SG100D-05 to one of the LAN ports of the Airport Extreme and for some reason the connection is being dropped or it fails to connect. Any idea of why this is happening and how can it be fixed?

If you have not already done so, you might want to do some basic troubleshooting to try to isolate the cause of the issue.
To do that, temporarily disconnect the switch and power it off. Connect a computer with an Ethernet port on it to the LAN port on AirPort Extreme and turn off the wireless on the computer.
Test to see you can get a good Internet connection this way.
If you can, then you know that the LAN port on the AirPort Extreme is functioning correctly and your troubleshooting efforts will need to focus on testing each port on the Cisco switch.
If you cannot get a good connection with the computer connected directly to the AirPort Extreme, try another Ethernet cable that you know is working to eliminate the possibility of a bad Ethernet cable, which is the culprit more often than you might think.
Please post back on the results of your testing.

Time Machine, Hard Drive, AirPort Extreme, and possible damage?

I plugged in an external HD to my AirPort Extreme (gigabit) base station today and started a Time Machine backup to it. After about 8 hours, I had transferred only 12 gigs of my 46 and ended up stopping it. I realize only the initial backup should take forever, but I am afraid that running the MacBook Pro hard drive constantly for hours could damage it. Are the portable hard drives capable of running for hours on end? What's the risk of damaging it?
I didn't notice any major heat issues with the Penryn MacBook Pro while doing this, but I didn't want the hard drive to break either. Plus, the wireless backup just takes way too long. I can't run an N only network because I have older AirPort expresses (WDS), older G clients in the house, and some iPhones that need to get online. I understand that 802.11g is slower than N, but it's way too slow for wireless backups.

Connecting a USB HDD to an Extreme can be used for Time Machine backups, but it is not officially supported by Apple. You will have to start a new TM backup if you are using the Extreme as TM backups to a NAS (vs. local disks) will backup as a sparsebundle (vs. your current folder format). The same goes for backup to a Time Capsule.

New Airport Extreme isn't working... hardware issue?

Hey,
I recently bought a new 802.11n airport extreme, after having some troubles with a four year old wireless router. My old router would stop working, forcing me to unplug and plug the unit back in to get it to restart. This would happen about once or twice a week. Two days ago I bought the new airport extreme, and successfully set it up (or so I thought). It displays impressive speeds and seemed to work completely fine from the moment I set it up.
Around two hours later however, the unit stopped transmitting. The wireless network disappeared, and even using airport utility I could not see the unit. I took a look at the unit and noticed that it still displayed a green light (I thought this only occurred when everything was in proper working order). I found a solution to be to unplug and plug back in the router. However, a few hours later, the exact same thing occurred. This has been happening every few hours ever since I plugged it in.
I've talked to apple support once, and they took me through the process of hard resetting the router. This didn't fix anything.
Anyway, if anyone has a solution to this problem, I would be VERY appreciative. Also, I can return the unit for a new one within the next 14 days, so if you guys think it's a hardware problem, I would definitely replace it with another unit.
-Thanks

I have the same problem with my new AEBS. The AEBS n Giga is connected via ethernet to my G5. About 2 or 3 times a day my entire network will go down. The AEBS light goes off completely and the Airport Utility cannot find it. The only way to get it back is to power cycle it. I called Apple and was told this is a "known issue" and that I would just have to wait for a firmware update to correct the problem. I'm not happy.... I plan on calling and insisting on a replacement as this problem doesn't seem to happen with EVERY unit. My friend bought one the same day and store that I did and he has no problems. Anyone else experiencing this problem?
Update:
Apple exchanged it and I got a new one today. I plugged it in only to have the exact same problems!!!! The "geniius' at the bar said he had the same problem and it was his modem. Whatever.... Mine's going on ebay today. Too bad, cause when it worked it was great!

Airport Extreme Not Consistently Assigning DHCP

I am using a relatively new (within the last year) Airport Extreme as the primary router on my home network. Connected directly to the router is a GigE switch, an AT&T Microcell, and another router - an Aruba RAP which creates a secure VPN for my home/remote office network. The connection to my Apple desktop is made through the GigE switch, as are three additional wired connections to other devices in my home, including two Apple TV's and (hopefully) two Airport Expresses.
I recently discovered when trying to configure a new Airport Express to extend my wireless network over ethernet (roaiming network) that my Airport extreme is not consistently assigning the IP addresses within it's defined DHCP range (10.0.1.0 - 10.0.1.200). About half of the time devices on the network are getting a default 169.254.x.x IP address, which (in the case of my desktop) results in an 'self assigned IP' error within the network settings. I can reboot my apple desktop and the next time it gets a correct 10.0.1.1 address. Reboot again, it defaults back to a 169 address - and so on. It doesnt seem to make any difference if I connect my desktop directly to the Extreme, or, if I connect it through the GigE switch. And, every time I get a 'self assigned IP' I have no connectivity beyond the Extreme (no internet), and I'm forced to use my wireless/Airport connection.
Another problem here is that the Expresses both expect to receive 10.x IP addresses and when they don't get one, they basically become pretty $100 paperweights when connected over ethernet. Also, if you try to configure a new Express without the 10.x address it expects to be assigned (and defaults to a 169.x), the Airport Utility will no longer 'find' the Express once the Express auto-restarts and the update will fail. I learned this after spending two hours on the phone with Apple support yesterday - during which they were able to get my first generation Express configured, but, not my 24-hour old second Generation Express, which continues to act only as a paperweight. Oddly enough, everything works perfectly well if I use only wireless connections to the Extreme - there are no IP problems and everything works correctly. Unfortunately, I want to use wired connections for all my devices (expresses, Apple TV's) because we stream alot of audio and video.
Is my Extreme not working correctly? Does anyone think it's problematic to have a second router (the Aruba) connected behind the Extreme? I suppose I could force some components to use only specific IP's, but, that sounds like a pain. If the Aruba is problematic, I would also consider a second internet connection, or, finding some way to split home IP traffic vs work IP traffic.
Thoughts?

I've been doing some research and it appears the 'self assigned IP' address is a common problem in the Apple support community. And, for what it's worth, it appears an inability to isolate or accurately troubleshoot the problem - by users or Apple tech support - is a recurring theme. I totally understand that no two home networks are exactly alike (different ISPs, switches, configurations, etc.), but, after being a die-hard PC user for my entire life I can honestly say I never encountered anything like this while using my PC. I'm not about to trash my Mac, but, the Apple 'ease of use' selling point is quickly losing it's lustre.
I got into this mess because I added a GigE switch to my network. Rather than buy a different switch (a tactic which assumes my problems are being caused by the switch) I'm inclined to buy another Airport Extreme and try daisy-chaining them together to overcome the reason I bought the GigE switch in the first place, which is not enough ethernet ports on the Extreme. That, or I'll spend a weekend in my attic re-wiring my home network to daisy-chain my two Express devices together instead of requiring individual connections to my router. My experience with Apple hardware thus far is that it prefers to 'play nice' with other Apple hardware over non-Apple hardware. It could be $100 error on my end (or, a weekend of not doing yardwork), but, I think it's the best shot. Other possible fixes, including manually assigned IP-addresses, put too much emphasis on software and network configuration - which (by my non-scentific analysis), are two areas even harder to troubleshoot.
I'll let you know how it goes.
Mh
Post Script - Dear Apple: please find a way to significantly increase the number of ethernet ports on your Airport Extreme Router. Thank you.

How can I get an Airport Extreme card to recognize a Nintendo DS WiFI?

With an Airport Extreme Base Station the Airport Admin Utility lets you enter the hexidecimal code for the DS (Nintendo calls this the "MAC Address".). The Airport Admin Utility will not open because I do not have a base station. My iMac is connected to the web by ethernet cable and I use this iMac as the base station for my wireless network. Where can I enter the "MAC Address" for my son's DS?
iMac G5 Mac OS X (10.4.4) 1st edition

My son got a DS for Christmas. I have the Extreme base station and I had to use WEP security and not WPA. You have to get the WEP key from the Admin software. According to the Nintendo Wifi site, the Nintendo Wi-Fi Connection USB Connector is not compatible with Macintosh so you can only use a base station. This is from the Nintendo web site:
Will I be able to use the Nintendo Wi-Fi Connection if I have a Macintosh?
As long as you have a wireless router that is compatible with the Nintendo WFC -- and almost all of them are -- then you will be able to connect to the Nintendo WFC from your home. For gamers who do not have a compatible wireless router, and do not wish to purchase one, Nintendo offers the Nintendo Wi-Fi Connection USB Connector as an alternative. Unfortunately, this device is not compatible with Macintosh systems. You can still play by connecting at a local Hotspot, or purchasing a compatible wireless router.
Hope this helps.
Andre
PowerBook 15", 1.67 GHz, 1.5 GIG RAM Mac OS X (10.4.3) G4 QuickSilver 733Mhz, G4 400 Mhz, G3 Desktop

Can't delete files from HD connected to AirPort Extreme

Hello. I have a 802.11n Airport Extreme base station, and connected to it I have an Iomega 750GB UltraMax hard drive. I can read and write to the hard drive OK, but whenever I try to delete a single file from the HD, it takes FOREVER. When I try to delete multiple items that add up to many gigs of data, I eventually lose the connection between my Mac and the Airport and need to reset the Airport and run the setup utility to get things back up and running again.
Also, I want to use this HD as my backup using Carbon Copy Cloner, however I have been unsuccessful at doing so... any time a backup begins, it immediately stops and the log shows this:
==================== Carbon Copy Cloner (v. 3.1.2): 2008-11-24 10:19:35 -0500 ====================
Operating System: Version 10.5.5 (Build 9F33)
Hardware:
hw.machine: i386
hw.model: iMac7,1
hw.logicalcpu: 2
hw.physmem: 2147483648
vm.loadavg: { 0.23 0.18 0.11 }
Task: Weekly
Source: Macintosh HD (/dev/disk0s2, E342B248-B5E1-36BC-BB0F-13795811083F)
Mount point: /
Filesystem: hfs
Capacity: 465.44 GB
Used: 345.05 GB
Available: 120.39 GB
Mac OS X version: 10.5.5
Target: Macintosh HD (/Volumes/Iomega HD/Macintosh HD.dmg/ [disk_image, no UUID])
Cloning method: Incremental backup of selected items
Delete: No
Archive: No
Compress: No
Disk image options: [New disk image] [Read-only] [Compress]
10:19:36 The target volume has Access Control Lists enabled.
10:19:36 Authenticating...
10:19:36 Creating "Macintosh HD.sparseimage" disk image...
10:20:00 Mounting "Macintosh HD.sparseimage" disk image...
10:20:02 hdiutil: attach failed - not recognized
10:20:02 CCC: CCC failed to mount the target disk image., Error code: 302
================================================================================
Message was edited by: Thomas Egan

I am having a similar problem deleting old backup files from my Airport attached USB drives. I have old time machine backups and it won't let me delete them. I keep getting an error message "... some data could not be read or written. (Error Code -36)" and a disconnect message for the drive.
Have you solved your problem?

Airport extreme card not working with leopard / G5

I just upgraded my PowerMac to leopard (G5 dual 1.8, 3 gigs of ram, 250 GB HD). I bought it new in December 2004 from apple. Previously I had been using a USB adapter to connect to my wireless internet at home (Linksys WRT54G). This device does not support leopard so I got an airport extreme card from gainsaver.com.
The Airport extreme card is configured properly as far as I know but it will only connect to my network for about 5 seconds then it drops. The USB adapter worked perfectly in the same spot and my macbook right next to it works fine as well.
1. Could it be a bad Airport extreme card?
2. Is this a known issue? And possibly be resolved with the 10.5.2 update?
It is a fresh Leopard install with no updates as I can not connect it to the internet to get them. Any help would be very much appreciated.
Message was edited by: anthonylkelly

Hi, I have the same machine (4 ram slots?) have you got the connector for the aerial that connects to the motherboard attached to your airport card. Mine works a treat.

Advice on Airport Extreme with both Mac and PC network and usb drive

I have my airport extreme connected via ethernet to my two windows xps and wirelessly to my macbook pro and apple tv.
I want to store my media (music, videos, etc) on an external hardrive accessible to all devices.
Should I format my 1tb external harddrive as HFS+ or FAT32? I understand I will have to do the formatting using OSX Drive Utility since XP can not format more than 32 gigs in the FAT 32 format.
Suggestions?

Do you have to format as fat32 if the external hard drive is connected directly to the Airport Extreme and you want to access the disc from both Windows and Mac computers?

Connecting iMac to Airport Extreme using ethernet

OK, I feel like and idiot! Please help!
I bought an Airport Extreme so I could connect my iMac directly via ethernet and send a wireless signal out to an iBook and a Windows laptop. I connected the ethernet cable from the iMac to the Airport Extreme, but I cannot connect via ethernet. Also, no green light comes on when I connect the cable (in the LAN <...> port).
This seems like it should be so simple, but I can't find any help on this!

don't know if you are in the US or not but shared (IP/internet connection) doesn't seem to work unless you choose US in the settings as the country where you will use the base station.
i have spent the last 3 days pulling my hair out and trying to get my airport extreme to work with no luck. wizard, manual settings.. nothing worked. i could not get 'shared public IP address' to work.. no internet unless i used bridged mode and then only on the machine with the direct ethernet connection to the base station. yesterday i had given up and i went to the store and purchased a D-Link GigE wireless router (that i'm taking back today, unopened).
I decided to give it one more try to no avail... but just on a fluke i decided to switch the 'country to be used in' to US instead of Canada (where i live) and BOOM... went through the wizard amazingly everything worked fine!!! i couldn't believe my eyes.

Airport Extreme, Airdisk, and Vista - large file problem with a twist

Hi all,
I'm having a problem moving large-ish files to an external drive attached to my Airport Extreme SOMETIMES. Let me explain.
My system - Macbook Pro, 4gb ram, 10gb free HD space on macbook, running latest updates for mac and vista, external hard drive on AE is an internal WD in an enclosure w/ 25gb free (its formatted for pc, but I've used it directly connected to multiple computers, mac and pc, without fail), AE is using firmware 7.3.2, and im only allowing 802.11n. The problem occurs on the Vista side - havent checked the mac side yet.
The Good - I have bit torrents set up, using utorrent, to automatically copy files over to my airdisk once they've completed. This works flawlessly. If i connect the hard drive directly to my laptop (macbook running bootcamp w/ vista, all updates applied), large files copy over without a hitch as well.
The Bad - For the past couple weeks (could be longer, but I've just noticed it recently being a problem - is that a firmware problem clue?) If i download the files to my Vista desktop and copy them over manually, the copy just sits for a while and eventually fails with a "try again" error. If i try to copy any file over 300mb, the same error occurs.
What I've tried - well, not a lot. The first thing i did was to make sure my hard drive was error free, and worked when physically connected - it is and it did. I've read a few posts about formatting the drive for mac, but this really isnt a good option for me since all of my music is on this drive, and itunes pulls from it (which also works without a problem). I do however get the hang in itunes if i try to import large files (movies). I've also read about trying to go back to an earlier AE firmware, but the posts were outdated. I can try the mac side and see if large files move over, but again, i prefer to do this in windows vista.
this is my first post, so im sure im leaving out vital info. If anyone wants to take a stab at helping, I'd love to discuss. Thanks in advance.

Hello,
Just noticed the other day that I am having the same problem. I have two Vista machines attached to TC w/ a Western Digital 500 gig USB'd. I can write to the TC (any file size) with no problem, however I cannot write larger files to my attached WD drive. I can write smaller folders of music and such, but I cannot back up larger video files. Yet, if I directly attach the drive to my laptop I can copy over the files, no problem. I could not find any setting in the Airport Utility with regards to file size limits or anything of the like. Any help on this would be much appreciated.

AirPort Extreme 5G and a DD-WRT Router ----Safe?

Yesterday I got AirPort Extreme 5th Generation which replace our broken Linksys 310N v2 router which would drop the signal almost all the time and pist us off for the last 3-4months. Ya can use it as a hub if ya like bc the wifi part never likes to stay up long at all.
We have another router (Linksys 300N 2 anttenas sticking out) upstairs in my parrents room for there BR-DVD Player to stream Netflix, pandora, and a whole lot others but mostly Netflix is runn'n up there connected to our Linksys router on the main floor.
---I was wondering is it safe for a dd-wrt wirelessly to connect with the AirPort Exetreme 5G? I'm good at routers n such but im new with AirPort.
Sometime in the next couple months or so, i be probably getting that replace too so that be replace with the AirPort Express. and i here it can connect to other Airport's right?
----if safe, Any good sites for a dd-wrt connecting correctly with a AirPort Extreme?
Before any1 of you ask, I got the Extreme bc of the specs and mostly bc of the 3 ports it has for our Xbox 360 (2006), DirectTV HD Demand, and my parrents PC, other than the ports are gigs so thats good to. (LAN-LINE) wich we're replacing our ethernet cords bc the safty satch are broken and so they get loose and ya kno!

Norm,
Which specific steps are you talking about here?
There are steps to configure using the "extend a wireless network" setting.
There are steps to configure things using WDS settings.
There are steps to configure two Apple routers together using an Ethernet connection.
There are no steps that mention connecting an AirPort to a 3rd party router.
All of the steps assume that you are using the Leopard or Snow Leopard operating system.
Are there steps available in any document for Lion and Mountain Lion users?

Crashes with Airport extreme

I'm trying to set up a wireless network at home, part of which involves an external hard drive attached to the AirPort Extreme base. My iTunes library is too big to keep on the laptop, so it is on the external drive. When I'm listening to stuff through iTunes, everything seems to work alright for a while, and then iTunes locks up. I get a spinning pinwheel that goes on forever. If I force quit, it will be removed from the list of running applications, the window will disappear from the desktop, but the icon in the dock will have a little bullet next to it as if it were still running. If I re-open the force quit menu, iTunes will return to the list every time, even though there is no evidence that it is actually running. If I try to restart the computer, the whole thing freezes up and the computer can only be forced to shut down by holding the power button down. After the restart, iTunes continues to remain useless (if not crash-inducing) and the external hard drive is inaccessible. The only temporary fix is to re-setup the base station with the airport utility. No problems arise if the hard drive is connected directly to the computer. This problem has happened with each version of iTunes since the AirPort Extreme was released.
Here's what I got (from the wall out)
DSL modem (in bridge mode)
Airport Extreme (handling DHCP/NAT stuff, up-to-date firmware))
-printer and LaCie d2 250 gig HD connected via USB to Base Station
-First gen MacBook pro 17" connected via AirPort to Base Station (which I don't believe have airports that support the n protocol)
-AirPort Express (doesn't affect stability. the freeze-ups happen whether I'm on the network through the base station or the express)
help please
MacBook Pro 17" Mac OS X (10.4.10)

I have the same exact problem as you! I have been asking everyone on this forum for help about this, but nobody ever responds with an answer. I tried resetting my modem and router, and that seemed to help, but after copying files to different hard drives, I still get an error... after I check to see if anything copied, it actually worked! It never shows me the copy animation, all I get is an hourglass. When I try copying wirelessly to the same drive using my Macbook Pro, it works like a champ! I thought maybe the Airport Extreme doesn't work well with XP, but others say they have no problems. Should I reformat a partition of my hard drive to something that works better with the Airport Extreme?

Airport Extreme (GIG-E)

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