New Airport Extreme isn't working... hardware issue?

Hey,
I recently bought a new 802.11n airport extreme, after having some troubles with a four year old wireless router. My old router would stop working, forcing me to unplug and plug the unit back in to get it to restart. This would happen about once or twice a week. Two days ago I bought the new airport extreme, and successfully set it up (or so I thought). It displays impressive speeds and seemed to work completely fine from the moment I set it up.
Around two hours later however, the unit stopped transmitting. The wireless network disappeared, and even using airport utility I could not see the unit. I took a look at the unit and noticed that it still displayed a green light (I thought this only occurred when everything was in proper working order). I found a solution to be to unplug and plug back in the router. However, a few hours later, the exact same thing occurred. This has been happening every few hours ever since I plugged it in.
I've talked to apple support once, and they took me through the process of hard resetting the router. This didn't fix anything.
Anyway, if anyone has a solution to this problem, I would be VERY appreciative. Also, I can return the unit for a new one within the next 14 days, so if you guys think it's a hardware problem, I would definitely replace it with another unit.
-Thanks

I have the same problem with my new AEBS. The AEBS n Giga is connected via ethernet to my G5. About 2 or 3 times a day my entire network will go down. The AEBS light goes off completely and the Airport Utility cannot find it. The only way to get it back is to power cycle it. I called Apple and was told this is a "known issue" and that I would just have to wait for a firmware update to correct the problem. I'm not happy.... I plan on calling and insisting on a replacement as this problem doesn't seem to happen with EVERY unit. My friend bought one the same day and store that I did and he has no problems. Anyone else experiencing this problem?
Update:
Apple exchanged it and I got a new one today. I plugged it in only to have the exact same problems!!!! The "geniius' at the bar said he had the same problem and it was his modem. Whatever.... Mine's going on ebay today. Too bad, cause when it worked it was great!

Similar Messages

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    Message was edited by: a brody

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    Hello sstefanik
    Check out the articles below to troubleshoot your issues with getting a proper connection with Wi-FI. Try creating a new Network Location and join your network to see if you can get on that way.
    Wi-Fi: How to troubleshoot Wi-Fi connectivity
    http://support.apple.com/kb/HT4628
    Using network locations (Mac OS X v10.6 and later)
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