AirPort Time Capsule disappears from network

I purchased an AirPort Time Capsule (2T) and installed it to our home network. We have Verizon Fios, are connected to the internet via the Verizon router, etc. I installed the Time Capsule per the instructions and our 2 MacBook airs found the Time Capsule. So did our IPads. I also connected our 2 IPhones to the newly created Wi-Fi network.
My main,home PC did find the Time Capsule, which is why I originally purchased the unit - to provide Wi-Fi back-up for our files, music, pictures, etc. Once found, I also changed my PC Wi-Fi settings to use my new network to connect to the internet.
I also copied some of my files to the 'data' section of the Time Capsule - the pictures took 8 hours to copy. Afetr completing this, I put my PC into hibernate and went to bed.
The next morning, my PC did not find or connect to the Time Capsule, but it is using the Time Capsule Wi-Fi for internet connections.
The Time Capsule appeared on it's own after about 15 minutes, but will not appear now and I do not know how to find it to re-connect and be found by my main HP PC. I have rebotted my PC several times and this does not work. I have also tried changing back to my old Wi-Fi connection and then re-connecting to the new network - also does not find the Time Capsule.
Does anyone know what I have to do so that the AirPort Time Capsule shows and is connected all of the time to the network, as seen by my main PC?
My MacBook airs seem to stay connected.
Thanks,
Jim

No, I did not know this and am installing it as I type.
I did notice that when I first re-boot my PC from the hibernate mode, the Time Capsule is not there in my network, but shows up in about 10 to 20 minutes (estimate). It has shown up each and every time I have used the PC. Awfully strange - when I commented on this forum originally, it did not show up for an hour or so; thus, I asked for help. Now - it shows up each time even if late or takes some time to discover.
Thus, I believe there might be some sort of 'search and find' function, that adds the wi-fi capable Time Capsule once found.
As long as it keeps showing up, as it is now, even if late, I will live with it.
I have been out of hibernate mode for about 10 minutes now - I just looked and Time Capsule is there.
Thanks for the suggestion.
Jim

Similar Messages

Time Capsule disappears from network, but still routes. Forced to reboot.

My Time Capsule (approx 3 months old) operating properly for about 2 months, routing and Time Machine for 2 Macs.
Recently it has started disappearing from the network, Airport Util and Time Machine. After a reboot, everything will appear fine, but after a 5-15 days or so, it will just vanish again. It will still route network traffic just fine, but is not accessible.
7.5.1
WPA2 Personal
1 USB printer attached
Internet is standard sharing, no DHCP issues
TC disk is available and working
Only odd things:
I did play around with the workgroup on the TC a few times, as Windows comps were having major problems talking to eachother. No longer an issue (winpc's off network) and should not be related.
In the DHCP clients list, there are 2 IPs assigned to clients with the name of the Time Capsule. They both have MAC addresses too (huh?). All other machines connected to the network are accounted for already. I'm assuming this is some function of the TM backup process, as the TC is backing up 2 machines on that network.
I have not tried a hard reset yet, but if this happens again (4 times now, I'm sure it will happen again) I will hard reset and see what happens. I just don't see any reason it should vanish after a week.

you could be suffering from wireless interference.
perhaps one of your neighbor's wireless networks is interfering with yours. download iStumbler and note the channels other networks in the vicinity are broadcasting on.
change the channel your network is using as far away as possible from those.

Time Capsule disappears from network

Hi,
I'm using a 2Tb Time Capsule (version 7.6.4), both for backing up my Mac mini and the iMac of my wife, as well as to create the LAN/WLAN at home. I never experienced any problems with it, until starting a few days ago the TC disappears from the network every now and then.
The funny thing is that the green LED is still on while the TC is 'gone', as well as internet access works without problems. After a couple of minutes the TC returns as if nothing would have happened. In case a scheduled backup is initiated while the TC is 'absent', I get an error message from the Time Machine, saying that it didn't find the backup disk. I restarted the TC once, but it didn't help.
Cheers
Christopher

I have been having this issue the last few weeks. TimeMachine reports that it is unable to complete hourly backups and Airport Utility reports the prior seen TC cannot be found.
I have reset each device several times.
Tonight I ran Airport Utility and left it on and the Airport TC alternately reports "Device Not Found" (Internet light is green, Airport light is orange) and then a minute or two later "Reading Settings on Airport" (with both lights green). It then reverts to Device not Found.
This TC has been working just fine for the last 8 or 9 months since I bought it.
Is there a utility of some sort that I could run to check the integrity of the hardware?

Time capsule disappears from network but wireless still works

Is this a common problem?

you could be suffering from wireless interference.
perhaps one of your neighbor's wireless networks is interfering with yours. download iStumbler and note the channels other networks in the vicinity are broadcasting on.
change the channel your network is using as far away as possible from those.

Does an Airport Express require a wired connection to boost a Wi-Fi signal if I already have a wired Airport Time Capsule on the Network?

I want to boost the Wi-Fi signal around my house. I have a 3TB Airport Time Capsule connected to my Virgin Media modem via a WLAN connection but wonder if an Airport Express device can be used at a remote location purely wirelessly - apart from a power connection obviously?

Does AirPort Express require a wired connection.......if I already have a wired AirPort Time Capsule on the Network?
No, but you will have much better network performance if you do wire the AirPort Express.
The reason for this is that when you try to extend a network using wireless, you will typically lose about a half of the potential speed capability on the network.
There is no network speed loss when you wire the Express.
Here is what Apple's support document says about this:
In the case of a wirelessly extended network, throughput may be reduced to less than 60 percent of that of a single device. The general rule is to keep the Wi-Fi network as simple as possible. You can accomplish this by using the minimum number of Wi-Fi base stations required to service the physical network area and by using Ethernet wherever possible.
Extending the range of your Wi-Fi network by connecting Wi-Fi base stations together using Ethernet is always the best option, and will provide the best throughput

I want to use my airport time capsule as a network attached storage solution, is this possible or do I need to connect a separate hard drive?

I want to use my airport time capsule as a network attached storage solution, is this possible or do I need to connect it to a separate hard drive?

The Time Capsule is by default a network hard drive, but it has no "brains" of it's own. So, it cannot function as a stand alone media server if that is what you are asking.
If you are also using the Time Capsule hard drive for Time Machine backups of your Mac(s), then there may be struggle for available space on the drive since it is not possible to partition the Time Capsule drive in a traditional manner.
If space is getting tight on the Time Capsule, it might be a good idea to connect a drive to the USB port on the Time Capsule and use that drive for your network storage needs.

Time Capsule disappears from Airport Utility, need to restart to find it.

I got a new Time Capsule for Christmas. Our household was using a D-Link router. The network was working fine for a Macbook, iMac, 2 x iPhones, PC Laptop and desktop. The two laptops are upstairs and connect wirelessly to the Time Capsule and an airport Express connected to stereo is set to extend the network.
Since Christmas the laptops are losing contact with the Time Capsule. At first I'd physically disconnect the modem and TC and the TC would reappear. Finding this annoying I rang Apple. I was told to edit locations in networks, add a location and basically reselect my network. I was told to monitor this, but that it should help. The TC went off airport utility again (the green light was still on), so i went through the process of edit location again and it worked. I posted the problem in macbook internet, thinking it was a macbook issue as my iPhone could still connect to the network and have internet. People suggested i do a power cycle. The next time the network crashed I performed a power cycle on every item connected to the network and turned on in correct order.
Tonight my macbook and pc laptop lost connection with the internet again. I had to physically take the TC and modem of power to get the network back again.
This is happening every couple of days, and I'm now sure it's a Time Capsule issue, this issue didn't happen with my D-Link router. I have my Macbook completing Time Machine Backups wirelessly, and when we lose connection with the TC, backups are delayed. Could the Time Machine backups be causing this loss of connection?
I'm going to call Apple and see if they have another solution, but was checking to see if others have had this problem and maybe a solution?

I just purchased a new Airport Time Capsule 3TB (ME 182 AM/A)
I broke my own rules.. as I saw one going really cheap and our currency is dropping like crazy so i thought I better get one .. stupid idea.. it lasted less than week and then refused to even power on.. It has gone back for replacement.
For your situation I think the problem is not the TC as much as it is yosemite.. but it is the combo.
Try the things I have suggested in this thread.. they have worked or helped other people.
Time Capsule keeps losing connectivity

Time capsule disappears from airport utility and finder while wifi still works

I am connected through my time capsule as wifi router.
Sometimes, while connected to the TC's wifi, the time capsule disapears from the finder and from the airport utility.
This leads to my time machine not backing up.

Thank you for your idea. However, after having imported the setup of the previous TC and having experienced problems, I had already done a factory reset and configured everything from scratch! Without using the profile. So I think we can safely exclude a problem connected with importing the older profile, which was in fact my first idea.
On the other side, I haven't tried your suggestion to give separate names to the 5 and 2,4 GHz wireless signals. I'll try this evening, as a last attempt before sending the TC back to Apple. BTW, I put my old TC back in place, and apart from the fact that the disk is noisy and almost full it works without a glitch. Which makes a software or configuration issue less likely, I believe.

Time Capsule disappears from desktop

Hello,
since the last update to version 7.6.3 Time Capsule disappears after about 150 seconds from the desktop. This disturbs my workflow quite strong, because I use the Time Capsule not only as a Time Machine backup, but also as a network storage. Where can I set that the Time Capsule will remain permanently on the desktop?
Thank you for your kind assistance.
Franz
PS: Please excuse my bad english.

Hi Jay,
1. start the Airport-Utility
2. click on „Manual Setup“
3. click on „Version“ („Overview“ Sreen –> third row)
4. choose the Firmware Version you want to install
After downgrading the Time Capsule restarts automatically and does no longer disappear from the desktop after a while.
Although I am not an english native speaker I hope that the guidance is understandable.
Greetings from Cologne, Germany
Franz

Airport Time Capsule/Air Express Networking Issue

All of a sudden none of my wireless devices will connect to my network (2 iPhone 5's, 1 iPhone4S and an iPad2). I have a Motorola Surfboard cable modem attached to a Linksys router. Hardwired to the Linksys router is an Apple Airport Time Capsule in bridge mode centrally located in the home to create a wireless network and a Mac mini in the kitchen. Hardwired to the Airport Time Capsule is another Mac mini in the family room and a Windows PC in the walkout. To extend the wireless network I have two Airport Express units at opposite ends of the home. When I use the Airport Utility both of the express units and the Airport Time Capsule will report which wireless clients are currently attached to them, and the clients show wifi as being available with full bars. However, when I try to use any app requiring network all we get is the spinning wheel. If I turn off wifi on the clients LTE & 3G works fine. I have shut down and sequentially started the network up beginning with the modem several times, leaving the system off for longer intervals each time. The DNS servers and domain name are correct and I have even initiated a DHCP lease renewal and restarted the clients with no help. I am guessing my Airport Time Capsule has failed but in no way that is obvious to me. Has anyone had a wireless failure like this? Any suggestions will be appreciated.

This is a follow up from my own post. I factory reset the Airport Time Capsule and the two Airport Express units and re-setup the wireless network leaving the Airport Time Capsule set to 802.11 N (802.11 b/g compatible) and the two Airport Express units extending the first; the network acted the same. I then changed the Airport Time Capsule to 802.11 N (only 5 GHz) and everything works as it used to. I can change it back to "b/g compatible" and it fails, and back to "only 5 GHz" and it works. It would seem the 2.4 GHz radio has failed in a rather odd way. The good thing is my wireless network is working without me having to layout some cash for new hardware. We will see how long the 5 GHz radio lasts, it is a gen 1 Time Capsule. For now all is well.

Time Capsule disappears from device list when wireless is toggled

When I toggle wireless on and off, either via profile or Airport > Wireless, sometimes my base station disappears from the list of devices in Airport Utility:
Has anyone else seen this? My Time Capsule reappears after I close and reopen Airport Utility.

I may not be understanding what you mean but unless you have the TC connected via ethernet it will disappear when you turn airport off, it would come back up when you turn it on but it may take a few minutes.

Time Capsule drops from network

Macbook uses time capsule disk for backup, works fine. I'd like to use the Seagate USB connected to TC to backup my iMac. Both computers on Mavericks.
From the iMac- Selecting the USB drive in the TM window results in oss error 2. Finder then cannot connect to TC in finder window (there was a problem connecting contact your system administrator). Airport utility then repeatedly asks for password for TC and never connects. Cannot access the TM settings from either the MacBook, iMac or any of the 3 iPhones or 2 iPad's airport utilities (shows as being gone from network on iOS devices).
Wifi connection to internet still runs fine.
Connection to Epson printer (attached to TC) works fine.
If I restart the TC, I can access the TC through the finder of the iMac, and use Airport Utility to configure the TC. Selecting the disk in TM gets the same result. So I cannot use TM at all on my iMac.
Have restarted everything numerous times, same result every time.
ugh, help!

The disk is not powered (as in it gets power through the usb cable). Perhaps this is the problem?
Yes, it is a problem . you should at least use a powered hub.. the Gen1-4 TC have a power supply that is barely rated for internal power usage.. ie 30W adding another 5W is not possible.. and the USB is standard 2.5W and will not provide spinup power adequate to the disk in most cases..
maybe I'm better off just plugging it into the iMac directly?
At least some of the ports on the iMac are designed for phone or ipad charging.. I have no idea which ones.. it will depend on model.
It is also going to work a lot faster and be more reliable.. plus reduce your network usage. Since using external drive on iMac is no great burden.. you can double side tape it to back or buy neat little shelves that connect to the stand.. the use of external drive is highly preferred over TC.. except that you should occasionally do a backup to something remote.. in case of fire or theft.

Time Capsule disappears from Wireless connections

I use a Time capsule with a variety of wireless and wired Macs and have continous problems with the wireless Macs using time machine.   A reboot of the Time Capsule will fix the issue for a few days but then it will disappear when Time Machine tries to connect,   The wired machines have no problem and can always get connection to the Time Capsule wen Time Machine wants to backup.
It appears to be an issue with the AFP server on the Time Capsule. When connecting to the Time Capsule using "Go To Server" from finder, the wireless machines can always connect using smb, but when Time Machine is not working they fail to connect using afp.
Has anyone else seen this behaviour. Given I can always connect using smb, it does appear to be some form of software issue on the Time Capsule. The
Time Capsule is running the latest version of firmware 7.6.1 and the Macs are 10.8.2.   The issue has been the same since 10.7.

Well decided the best approach is to use a script to reboot the Time Capsule on a regular basis. Had to hack some previous scripts on the Web to get to work using AirPort Utility 5.6.
tell application "AirPort Utility 5.6" to activate
delay 2
tell application "System Events"
          tell application process "AirPort Utility 5.6"
                    tell window "AirPort Utility 5.6"
select row 2 in table 1 in scroll area 1
                              delay 1
                              click button "Manual Setup"
                              delay 1
                    end tell
                    click menu item "Restart…" in menu "Base Station" in menu bar 1
delay 1
                    tell window "AirPort Utility 5.6 - Robert Halliday's Time Capsule"
                              click button "Continue" in sheet 1
                    end tell
          end tell
end tell
delay 10
tell application "AirPort Utility 5.6" to quit
Anyone more familiar with Applescript, improvements welcome. The script does appear to have problem reliably performing the click on the menu. It appears to work some of the time!?
The along with a calendar event as will as a scheduled on/off using Energy Saver should allow for a regular reboot - giving the script works!

Time Capsule Disappears from Radius Base Stations List after adding

I'm running a Mac Mini with 10.7, Lion Server, and Server Admin Tools along with a Time Capsule 802.11n (1st Generation).
After I add the base station (you can see my steps below) the base station restarts and then disappears from the list. The base station is then ignored:
Sat Jul 23 11:47:41 2011 : Error: Ignoring request to authentication address * port 1812 from unknown client 10.0.1.1 port 65530
This is because it's not listed as a known base station in the radius config (as far as I can tell). No other errors (than the one above) listed in either radiusconfig Log or radiusd Log. I cannot figure out how to add the base station to the list! Do I need to just manually add it to the clients.conf? If I do that, I feel like I probably won't get any of the special features that come with the Server managing the base station. Has anyone else experience this?
The base station does get the configuration from the server when I set it up, it switches from WPA 2 Personal to WPA 2 Enterprise with a shared secret, the correct IP and port 1812.
The server does not have a firewall configured or enabled (for simplicity while configuring this...)
Here's how I set up Radius:
Selected the Time Capsule from the Hardware list in Server.app
Checked the box for "Allow user name and password login over wi-fi"
Opened up the Server Admin.app and selected my server
Expanded to choose RADIUS
Chose Configure RADIUS Service
Allowed all users
Selected my Base Station and entered the password
Used my default certificate
Accepted the default options
Let the Time Capsule restart
After the Time Capsule was back online, Base Stations lists 0 base stations.
Clicked on the Base Stations Tab and Chose Browse, selected the base station, entered the password, let the Time Capsule Restart, it shows up in the list, but when the list is refreshed, the Time Capsule no longer appears in the list.
Clicked on the add button ("+") and Added the information manually, set a shared secret, and let the Time Capsule restart, it shows up in the list, but when the list is refreshed, the Time Capsule no longer appears in the list.
Using Terminal, manually tried to add the Base Station: radiusconfig --capture-base-station 10.0.1.1 10.0.1.254
Entered a shared secret
Time Capsule restarted, was never listed in the radius config

Hello, I am having the same exact problem. Have you figured out a solution?
Please let me know!

Access HDD of Airport Time Capsule 2TB from Windows 7 PC?

Dear Community,
I have difficulties to access the hard drive of my new ATC from my Windows 7 PC.
It works completely fine with my MacBook. The wireless works fine from my Windows PC. It is only the HDD that I cant get a connection to.
I installed the Airport Utiliy and it is "unabled to find any AirPort wireless devices". I tried the amateur stuff to fix it (de-activate the firewall, etc.).
My question is: what are the tests I have to run so I can locate the issue? What are the common reasons for the HDD not to be recognized?
Note: the PC is a company laptop - so there might be some settings through that. But if I know the source of the issue I can ask our company IT to change those settings.
Let me know if you need more info to help!
Thanks!
Michael

The failure of the airport utility to find the TC suggests something more fundamental is wrong.
1. Use ethernet. Plug the laptop directly into the TC. Make sure you have internet connection and wireless is off.
2. In windows explorer type directly into the address bar the TC name or IP address.
\\TCname or \\TCIPaddress
If both of them fail and you still have internet access then the issue is firewall.
3. Test again with airport utility.
4. Ensure that the PC is set to home location, not work or public. Turn off all internet security, not just the firewall you can see.. as there can be another you cannot see.
5. If your laptop is setup for windows domain controller, then explain to your IT department you want to connect to peer to peer resources at home. It maybe blocked somehow.

AirPort Time Capsule disappears from network

Similar Messages

Maybe you are looking for