All answers so far don't help. Now I get Firefox stopped working everytime I close

So far nothing works! I am fed up with Firefox & ready to change! It gives me the same message everytime I close Firefox! Its just not worth it & I don't see Mozilla support doing anything about the new version that sucks!
I am certainly NOT going to update to the new version 21! I hate the newer versions of Firefox! I never had a problem with it until I updated to the latest version!!!

Perhaps updating to the latest version may fix your issue instead. Otherwise you can try this:
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

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              <a href="../Residential_service/residential_service.html" target="_top" onclick="MM_nbGroup('down','group1','Residential','../Assets/Navigation/residentialservic e_down.gif',1)" onmouseover="MM_nbGroup('over','Residential','../Assets/Navigation/residentialservice_ove r.gif','../Assets/Navigation/residentialservice_overdown.gif',1)" onmouseout="MM_nbGroup('out')"><img src="../Assets/Navigation/residentialservice_up.gif" alt="Hickerson Brothers Electric Residental" title="Hickerson Brothers Electric Residental" name="Residential" width="250" height="30" border="1" id="Residential" onload="" /></a><br />
              <a href="../Commercial_service/commercial_service.html" target="_top" onclick="MM_nbGroup('down','group1','Commercial','../Assets/Navigation/commercialservice_ down.gif',1)" onmouseover="MM_nbGroup('over','Commercial','../Assets/Navigation/commercialservice_over. gif','../Assets/Navigation/commercialservice_overdown.gif',1)" onmouseout="MM_nbGroup('out')"><img src="../Assets/Navigation/commercialservice_up.gif" alt="Hickerson Brothers Electric Commercial" title="Hickerson Brothers Electric Commercial" name="Commercial" width="250" height="30" border="1" id="Commercial" onload="" /></a><br />
              <a href="../Testimonials/testimonials.html" target="_top" onclick="MM_nbGroup('down','group1','Testimonials','../Assets/Navigation/testimonials_dow n.gif',1)" onmouseover="MM_nbGroup('over','Testimonials','../Assets/Navigation/testimonials_over.gif ','../Assets/Navigation/testimonials_overdown.gif',1)" onmouseout="MM_nbGroup('out')"><img src="../Assets/Navigation/testimonials_up.gif" alt="Hickerson Brothers Electric Reputation" title="Hickerson Brothers Electric Reputation" name="Testimonials" border="1" id="Testimonials" onload="" /></a><br />
              <a href="../Plugged_in/plugged_in.html" target="_top" onclick="MM_nbGroup('down','group1','Pluggedin','../Assets/Navigation/pluggedin_down.gif' ,1)" onmouseover="MM_nbGroup('over','Pluggedin','../Assets/Navigation/pluggedin_over.gif','../ Assets/Navigation/pluggedin_overdown.gif',1)" onmouseout="MM_nbGroup('out')"><img src="../Assets/Navigation/pluggedin_up.gif" alt="Green electricity Plus" title="Green Electricity Plus" name="Pluggedin" width="250" height="30" border="1" id="Pluggedin" onload="" /></a><br />
    <a href="/Contact_Us/contact_hickerson_brothers_electric.php" target="_top" onclick="MM_nbGroup('down','group1','Contactus','../Assets/Navigation/contactus_down.gif' ,1)" onmouseover="MM_nbGroup('over','Contactus','../Assets/Navigation/contactus_over.gif','../ Assets/Navigation/contactus_overdown.gif',1)" onmouseout="MM_nbGroup('out')"><img src="../Assets/Navigation/contactus_down.gif" alt="Contact Hickerson Brothers Electric" title="Contact Hickerson Brothers Electric" name="Contactus" border="1" id="Contactus" onload="MM_nbGroup('init','group1','Contactus','../Assets/Navigation/contactus_up.gif',1) " /></a><br />
              <br />
              <br />
              <br />
              <br />
          </div>
          <br /></th>
      </tr>
    </table>
    <div id="apDiv18">
      <div align="center">24 Hour Emergency Service</div>
    </div>
    <div id="apDiv11"><img src="../Assets/Photography/lady_on_phone.jpg" alt="Hickerson Brothers trusted service for over 30 years" title="Hickerson Brothers trusted service for over 30 years" width="254" height="193" /></div>
    <div id="apDiv9"></div>
    <div id="apDiv6">
    <?php
    $to = "[email protected]";
    $subject = "Online Request for Electrical Problem";
    // This is displayed when the email has been sent
    $thankyou_message = "<br>
    <b>THANK YOU $CustomerName!</b><br><br>
    We'll contact you soon.
    <p> </p>";
    $from_email = "$EmailAddress";
    $message = "Customer Name: $CustomerName\n
    Email Address: $EmailAddress\n
    Primary Phone#: $Primary\n
    Secondary Phone#: $Secondary\n
    Problem: $Problem\n";
    if (!isset($_POST['CustomerName'])) {
    ?>
      <form id="form1" name="form1" method="post" action="<?php echo $PHP_SELF;?>">
        <table width="0" cellspacing="0" cellpadding="0">
          <tr>
            <td><label for="CustomerName">Customer Name:</label></td>
            <td><label for="CustomerName"></label>
                <input type="text" name="CustomerName" id="CustomerName" /></td>
          </tr>
          <tr>
            <td><label for="EmailAddress">Email Address:</label></td>
            <td><label for="EmailAddress"></label>
                <input type="text" name="EmailAddress" id="EmailAddress" /></td>
          </tr>
          <tr>
            <td><Primary>Primary Phone#</primary></td>
            <td><label for="Primary"></label>
                <input type="text" name="Primary" id="Primary" /></td>
          </tr>
          <tr>
            <td><label for="Secondary">Secondary Phone#</label></td>
            <td><label for="Secondary"></label>
                <input type="text" name="Secondary" id="Secondary" /></td>
          </tr>
          <tr>
            <td><label for="Problem">
              <Problem>Electrical Problem:</problem>
            </label></td>
            <td><label for="Problem"></label>
                <textarea name="Problem" id="Problem" cols="45" rows="5"></textarea>
                <label for="Problem"></label>
            </td>
          </tr>
          <tr>
            <td> </td>
            <td><input type="submit" name="reset" id="reset" value="Clear Form" /> <input type="submit" name="Submit" id="Submit" value="Submit" /></td>
          </tr>
          <tr>
            <td> </td>
            <td> </td>
          </tr>
          <tr>
            <td> </td>
            <td> </td>
          </tr>
          <tr>
            <td> </td>
            <td> </td>
          </tr>
          <tr>
            <td height="16"> </td>
            <td> </td>
          </tr>
        </table>
        <br />
        <br />
        <br />
        <br />
        <br />
      </form>
    <?php
    else {
        mail("$to", "$subject", "$message", "From:$EmailAddress\r\nReply-to:$EmailAddress");
    // Display the thankyou message
        echo $thankyou_message;
    ?>
    </div>
    <div id="apDiv4"><img src="../Assets/Logos/Slogan.jpg" alt="familytag" width="171" height="116" /></div>
    <div class="style2" id="apDiv">Drop us a line and describe what electrical problem you're having. If you're experiencing an emergency, please don't hesitate to call us immediately at: (703) 594-3913. Our phones are answered 24/7. Thank you. And sorry for the inconvenience.</div>
    <div class="style2" id="apDiv10">
      <p align="center">If you're experiencing an emergency, please don't hesitate to call us immediately at: (703) 594-3913. Our phones are answered 24/7. Thank you.</p>
    </div>
    <div id="apDiv2">
      <div id="apDiv5">
        <h1 align="right">(703) 594-3913</h1>
      </div>
    <a href="../index.html"><img src="../Assets/Logos/Hickerson_bros_hr.jpg" alt="Hickerson Brothers Electric Service" title="Hickerson Brothers Electric Service" width="213" height="126" /></a></div>
    </body>
    </html>
    Thank's for not giving up on me. I will look into a more secure form after this fix - good idea.
    jeff

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