All but 3 of my songs have been removed from my library. The names are still there with exclamation points in front of them. How do I get them back?
This happened when I upgraded to the new iTunes.
The exclamation marks mean that iTunes can't find the files.
First check that your music files are on your Pc, usually they will be,
Open iTunes.
Right click on one of the tracks with an exclamation mark and select get info.
Answer "No" when iTunes asks if you want to locate the file.
Get Info should be displayed. Click on the Summary tab if not already there.
You should see the location where iTunes thinks the file is located.
Does this correspond to where the files actually are?
The next thing to check is the loaction of the iTunes Media folder.
iTunes>>Edit>>Preferences>>advanced tab.
Is it correct? Some time iTunes can default back to a default location for the media folder when you actually have it somewhere else.
Changing a drive letter is another possibility.
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Hello there, gags1246.
There are a few valuable steps recommended in the following Knowledge Base article that should help you locate your content:
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http://support.apple.com/kb/ts1408
Thanks for reaching out to Apple Support Communities.
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Some Users have reported that a Restore as New has Resolved Issues after the Upgrade...
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http://support.apple.com/kb/HT1414
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Hey,
if you know the name(s) of the root folder(s) you want to access (eg. by making a note on the Windows side) then you can make them appear by just doing Shift-Command-G in Finder ("Go to Folder…"), and entering the full path to the required folders. You can then navigate all the contents as normal.
HTH,
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