All my downloaded(digital copy) movies will no longer play in itunes, i get a black screen, and no sound, but the time keeps going. how can i fix this?
All my downloaded (digital copies from dvds) won't play in itunes. I get a black screen and no sound, but the time keeps moving. How do i fix this?
Hi 22chill,
I recommend that we delete and re-download the movie from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.
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A movie I bought a while ago will no longer play, instead it just shows a black screen and no audio. All of the other movies in my library play fine. Any ideas as to whats going on or how to fix it? Thanks for any help.
Hi 22chill,
I recommend that we delete and re-download the movie from your purchase history:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M. -
My iPad Air will not recognize my newest Apple ID e-mail address for cloud access. It continually reverts back to an old e-mail address that I no longer have access to and don't remember the PW for. How can I fix this?
Didn't work but thx
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I plugged my Ipod touch into my Dell laptop and went to Itunes. Itunes told me I should down load an upgrade, so I did. Itunes said the down load would take two hours. I started the down load, but after two + hours (&longer) , after several starts and stops the down load never completed.
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Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
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I have my ipod nano 5th generation and when i plugged to my computer it is recognized but i cant do anything. On the ipod all i can see is a blackscreen with the apple sign! How can i fix this?
Howdy Lumagofe,
I was thinking that you may need to reset the iPod Nano, outlined here How to reset iPod http://support.apple.com/kb/ht1320.
Press and hold the Sleep/Wake button and Volume Down button simultaneously for at least eight seconds or until the Apple logo appears. You may need to repeat this step.
If the above step did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep. Try resetting the iPod while it is connected to power.
If that doesn't quite get the iPod going again, then it will need to be restored. Use this article to help with that Restoring iPod to factory settings http://support.apple.com/kb/ht1339.
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I downloaded the Ed Sheeran + album (Deluxe version), and two of the songs (Drunk and U.N.I) stop close to the beginning and just skip to the next song (At first it skipped to the last songs, but then I put the two songs at the bottom of the playliust and they just go to the next song.) How can I fix this? Do I have to buy a the two songs again??
Other people have been having similar problems with songs over a number of days.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link. -
apple loops for garageband pack doesn't show the folder content (loops, files...) in ableton live suite 8 library browser, but I can see all the loops in the folder from finder. how can i fix this? help please.
Thanks Barney, I tried that but all that comes up in Spotlight are the log files that show the file paths! I don't know how Steam works. Are all the files held by Steam on their server perhaps?
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and at the same time....
I guess you can be glad that you at least aren't "way behind"!
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Here is a crazy problem. My home movie will no longer play in iTunes.
I created a home movie using Final Cut Pro X. I shared it to ITunes. The video played ok. I then changed the name of the video under the "get info" tab in iTunes, and the thumbnail view of the video changed from the first frame of the movie to a picture of a film reel and the movie will no longer play. I tried changing the name back to the original, shutting down iTunes and the computer itself, copying the movie, all to no avail. I also tried accessing the movie from the finder, and it would not open using QuickTime or VLC. Any ideas?
The lack of a purchase date, although I am not quite sure why it happens, does not in itself prevent the track from being authorized and played. However, since the account name is correct and they have disappeared from your purchase history, something may have been corrupted.
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