All videos are literally cut in halves, they are separated by a green horizontal line. all videos from well known sites.

all videos are literally cut in halves, they are separated by a green horizontal line. all videos from well known sites.

Disable the hardware acceleration in the Flash Player.
See [[Cannot view full screen Flash videos]]
* http://www.youtube.com/swf_test.html (right-click the player: Settings)
Flash "Display settings" window:
* http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

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I am having trouble looking at video podcasts on my ipod touch. they are all greyed out. I have tried removing them and resyncing. this did not work. any ides?

I am having trouble looking at video podcasts on my ipod touch. they are all greyed out. I have tried removing them and resyncing. this did not work. any ideas?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all media and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

I downloaded an album and most of the songs cut off before they are done

I downloaded an album and most of the songs cut off before they are done. How can i get a refund or credit for this?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

I have an iMac, an iPhone, and a MacBook Pro. My full iTunes library is on the iMac and iPhone, but only a handful of songs are on my MacBook. They are all associated with the same Apple ID. How do I get all of my music on the laptop?

I have an iMac, an iPhone, and a MacBook Pro. My full iTunes library is on the iMac and iPhone, but only a handful of songs are on my MacBook. They are all associated with the same Apple ID. When I try to sync, I get a warning message stating that I will lose songs on my phone which aren't on the laptop. How transfer my music from my phone to the laptop?

Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Security question keep saying they are wrong and I know they are right. I can't change them cuz when I try it tells me to answer the questions. I have tried everything changing my account and all and still can't get it can some one please help me out.

Security question keep saying they are wrong and I know they are right. I can't change them cuz when I try it tells me to answer the questions. I have tried everything changing my account and all and still can't get it can some one please help me out.

Go here and select "Reset your password." You will receive an email message with a link that bypasses the questions. You will then be able to select and answer the questions again.

My CD reader says all my CDs are empty when I know they are not. Is my reader down or is there a setting that is off?

My CD reader says all my CDs are empty when I know they are not. Is my reader down or is there a setting that is off?

Yes. you should keep your media in iTunes, and indeed you should also keep a backup of your library as well. if you have the device set up for manual management then the content would remain on it when deleted from the library, but you would have no way to restore the device if there was a problem.
See also: Getting iTunes & Windows Media Player to play nicely
tt2

HT4236 I was trying to Import photos to my computer and was asked to upgrade my Iphone before importing. In restoring my Iphone, it deleted all of my 200 new photos and they are now gone. Is there any way to retrieve them?

I was trying to Import photos to my computer and was asked to upgrade my Iphone before importing. In restoring my Iphone, it deleted all of my 200 new photos and they are now gone. Is there any way to retrieve them?

You should ALWAYS import all pics ( and anything selse for that matter) before any update.
If you failed to do this, then the pics are likely gone. You can try restoring from backup.

I am in tears! I have just lost all my music in my itunes and they are not located on my pc either as it's a new pc. Help PLEASE!

I am in tears! I have just lost all my music in my itunes and they are not located on my pc either as it's a new pc. Help PLEASE!

Did it used to be on that computer ? Your music library will only be where you put it, buying a new computer and installing iTunes on it will not put your library on it.
If you go in Edit > Preferences in your iTunes and on the Store tab tick the 'show iTunes in the Cloud purchases' tickbox then your iTunes purchased music might show in the Music part of your library with cloud icons against them for redownloading - if you've moved countries since buying the music or if it's no longer in the store then it won't show for redownloading. And check to see if you've hidden any of your purchases : iTunes Store: Hiding and unhiding purchases - Apple Support
For your own music (e.g. copied from CDs) and what you can't redownload then do you still have your old computer with it on, or do you have a backup of your downloads/library, or is it on your phone ? If on your phone then there are some programs listed halfway down this page which should be able to copy it back : Recover your iTunes library from your iPod or iOS device.
Or to copy it from a different computer : How to move your iTunes library to a new computer - Apple Support.

I upgraded to iOS 5 and lost all my apps on my iPad. They are in iTunes, but iTunes will not sync because "the pairing record is missing." HELP!

I upgraded to iOS 5 and lost all my apps on my iPad. They are in iTunes, but will not sync "because the pairing record is missing." Please help!

On your iPad and iPod touch tap Settings > Store
Make sure Music is switched On under Automatic Downloads.
Now restart your iPad and your iPod touch.
Hold the On/Off Sleep/Wake button down until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
You can re download iTunes purchases for free if necessary > Downloading past purchases from the App Store, iBookstore, and iTunes Store

I set in prefferances plug-ins. Show all filter gallery groups and names, but they are still light gray and not selectable

I set in preferences plug-ins. Show all filter gallery groups and names, but they are still light gray and not selectable

They are being shown. When Photoshop gray out items it means in the documents current state that item is not supported, Get the document into a state that the grayed out filters can be used. Some filters mat not support some modes like CMYK. 32bit color, Lab etc. They seem to be listed but nor currently applicable. Note whem no document is open all are grayed out the when a simple clipboard image is open all are available.

The App store, FaceTime, iTunes, Safari and Camera are all missing from my iPad. Restrictions are not enabled and when they are those applications are grayed out. I have tried everything but restoring my iPad to its orginal condition. What do I do?

The App store, FaceTime, iTunes, Safari and Camera are all missing from my iPad. Restrictions are not enabled and when they are those applications are grayed out. I have tried everything but restoring my iPad to its orginal condition. What do I do?

todaywillbegreat wrote:
''' I have tried everything but restoring my iPad to its orginal condition. What do I do?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

HELP! moved "all images" to trash by mistake. They are still there but I can't undo. How can i return photos to iphoto? Thx!

HELP! moved "all images" to trash by mistake. They are still there but I can't undo. How can i return photos to iphoto? Thx!

Thanks but I have no "Put Back" option when right-clicking. When I attempt to open a photo in iPhoto I receive a white exclamation point on a black background. I have restarted my PC since first encountering this problem but have not emptied trash though i appear to be out of memory. Also, iphoto library shows size as 17GB however, each photo shows 0KB. When i attempt to open a photo i receive message "Item <photo filename> is used by Mac OS X and cannot be opened." I can see the images when scrolling in iPhoto but they disappear when the screen is still. THANKS!

I am having major issues with links in keynote! Even though the links (a navigation system) are on the master page, they are only working on some of my slides. Anyone have ideas on how to fix this or similar issues? Help!

I am having major issues with links in keynote! Even though the links (a navigation system) are on the master page, they are only working on some of my slides. Anyone have ideas on how to fix this or similar issues? Help!
I have created a navigation system on the master pages and set the presentation to links only mode. I also have other links scattered throughout the program, like a linkable table of contents, etc. Some of them work, some of them don't. Not sure why. Anyone out there having similar issues? Or have any idea on how I can solve this issue? Any help would be appreciated!
Thanks!

Links should not create any problems in Keynote. If they are set up correctly on text, the text will be underlined. Objects that have links will have a curved arrow bottom right, if you click the arrow a popup will display the link information.
Try this repair for Keynote, ensure you complete all the tasks and in the order shown:
1
delete all the iWork applications if you have them, not just Keynote, using Appcleaner from Mac Update, its a freeware application
2
empty the trash: Finder > Empty Trash
3
Shut down your Mac, wait 30 seconds, then power on the Mac, immediately after the start chime, hold down the Shift key
When you see the grey Apple symbol and progress indicator (a spinning gear), release the Shift key.
If you are prompted to log in, type your password, then hold down the Shift key again as you click Log in.
4
Let the Mac fully boot up, it will take longer as the OS is repairing the drive
5
when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive then First Aid tab and click repair disc permissions
6
when complete, restart the Mac normally, Apple menu > Restart
7
install Keynote from the Mac App Store
let us know if this helped

My ipod 5th gen won't change volume when headphones are plugged in, but when they are not I can change the volume on the speaker. How do I fix this?

My ipod 5th gen won't let me adjust volume when headphones are plugged in, but when they are not I can adjust the volume on the speaker. How do I fix this?

Try a hard reset of the Nano. To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
I assume you have double checked to make sure you are plugging the headset all the way in meaning the white part of the headset is flush with the body of the Nano?
B-rock

I reset network settings on my iPhone. However now it looks as if my iPhone and iPad are no longer linked. They are both connected to my apple account but when I send an imessage from one it is not picked up by the other. What do I do?

I reset network settings on my iPhone. However now it looks as if my iPhone and iPad are no longer linked. They are both connected to my apple account but when I send an imessage from one it is not picked up by the other. What do I do? If anyone can help it would be very much appreciated. Many thanks x

Check Settings > Messages > Send & Receive on both your iPhone and your iPad to make sure that the following are all true:
(1) you have selected the same Apple ID on both devices,
(2) you have the same entries checked under "You can be reached by iMessage at:" on both devices,
(3) you have the same entry checked under "Start new conversations from:" on both devices,
and
(4) that the entry checked in #3 is one of those checked in #2 on both devices.
When you say it has affected your iCloud account, what effect has it had?

All videos are literally cut in halves, they are separated by a green horizontal line. all videos from well known sites.

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