Alternative for 'AR Receipt apply to Credit Note'

Question

we are using 11i. in the AR Receivables User Guide (115arug.pdf), we found this:
You can apply receipts to any type of transaction except guarantees and standard credit memos.
however, our users are requesting if they can apply the receipt to credit memos.
Need advice on alternatives.
Business scenarios:
1) revise of price
let's said we have 3 invoices,
INV 1=$ 1000 (with 1 line, $ 100 * 10 Each), on 90 days terms.
INV 2=$ 2000 (with 1 line, $ 100 * 20 Each), on 90 days terms.
INV 3=$ 3000 (with 1 line, $ 100 * 30 Each), on 90 days terms.
on day 75, we decided to revise the price to $90 (we are telco industries, handset price drop very fast).
so user will generate a Credit Note of $10*60=$600, not related to any invoices. (CN1)
when customer make payment of $90*$60, user create a receipt of $5400, and would like to apply to INV1, INV2, INV3, and CN1.
but Receipt can not apply to CN1. what can we do here? (right now they apply CN1 to INV1, and Receipt to part of INV1, full INV2, INV3, which to them, look weird)
p/s: above is simplified scenario, sometimes we have a lot of invoices/lines, which user dun want to create many CN, but wish to create a lump sum CN.
2) RMA on paid invoices
let's said we have 3 invoices,
INV 1=$ 1000 (with 1 line, $ 100 * 10 Each), on 90 days terms.
INV 2=$ 2000 (with 1 line, $ 100 * 20 Each), on 90 days terms.
INV 3=$ 3000 (with 1 line, $ 100 * 30 Each), on 90 days terms.
on day 34, customer make full payment of INV 1 (RCP1, $1000). so now the open balance is:
INV 1= $ 0 (fully paid)
INV 2= $ 2000
INV 3= $ 3000
on day 51, customer found the unit faulty(our customer actually is the dealer, they dun open/check the received stock immediately), request for RMA.
So our user create RMA order, complete it, and during autoinvoice, a CN1 is created and automatically apply to INV 1. so now the balance is:
INV 1= $ -1000 (receipt applied, credit note applied, thus become negative amount)
INV 2= $ 2000
INV 3= $ 3000
on day 80, customer pay the remaining $4000 (RCP2, $4000). user wish
1) CN1 is not automatically apply to INV 1 if INV 1 has been paid. (is this possible?)
2) RCP2 ($4000) can be apply to INV2, INV3, and CN1.
please advise what is the right way to handle above scenario, thanks.

Answer 1

Hi,
I also faced same issue. Please use ar_receipt_api_pub.Apply_other_account API. This should solve your problem.
Thanks,
AB