Although it has worked well so far today i-photo on my Mac does not recognise when I plug in my Sony camera so I can't download the video I just made.

Although it has worked well so far today i-photo on my Mac does not recognise when I plug in my Sony camera so I can't download the video I just made.
Sometimes this happens, because the camera is not properly charged. In that case connect the camera to a charger or use a card reader.

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When I purchased my Mac six months ago, I transferred my Quicken data to Quicken Essentials which has worked well for me until yesterday. Now Quicken Essentials will not open the data file. What happened? How do I get back in?

When I purchased my Mac six months ago, I transferred my Quicken files to Quicken Essentials. That worked fine until yesterday. Now I'm getting messages that there is not application to open the files, or that it just plain can't open the file. What gives here? What happened? How can I get back in?

Launch the Quicken application and try to open the file from there, if you haven't already. If that fails, and a simple restart of the computer doesn't help, try reinstalling the application. If that doesn't cure the problem, I would suggest you take this up in the Quicken Community:
https://qlc.intuit.com/app/full_page
or with Quicken support:
https://quicken.custhelp.com/app/contact/plvl1/win
You'll be most likely to get further help with your issue there.
Regards.

Hi, I can't get Firefox to work with "ScreenPrint Platinum". It has worked for a year and longer. However, now it does not accept commands via "prtScn" key .

I'm currently using version 5.4.0.4 of ScreenPrint Platinum and it works fine with Safari and Goggle Chrome, but I prefer Firefox. Has a change been made with later versions of Firefox. I'm using version 18.0.2 and would appreciate your feedback. Thanks, Richard

Do you know whether ScreenPrint installs an add-on into Firefox? If so, it's possible that during an update it became disabled. You could check that theory here:
orange Firefox button ''or'' classic Tools menu > Add-ons > Extensions category
Note that disabled extensions are "grayed out" and listed at the bottom after all the enabled extensions.
As far as I know, Firefox does not intercept the PrtScn key for its own purposes, but it's possible that another add-on is doing that. Or if you have interacted with a Flash player in the current page, the player may be intercepting it.
If you need a Firefox-specific workaround, you can try this extension: [https://addons.mozilla.org/en-us/firefox/addon/fireshot/ Fireshot].

I have tried to synchronize my iphone 3G but Itunes does not recognize my iphone. I get a message that I need to download the 64 itunes version. I did that a few times: first I removed itunes and then I downloaded the 64 itunes version. Does not work

What do I need to do to fix this problem?

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards.

I've upgraded to Mavericks. HP Scan no longer works to scan images from an HP Photosmart c309a yet the printer works. My Mac does not recognise this scanner as a scanner, only as a printer. How do I get my applications such as Preview to use this scanner?

I've upgraded to Mavericks. Formerly HP Scan we used to establish communications with an HP Photosmart c309a all-in-one printer/scanner on my wi-fi network. As of the Dec 2013 update to Mevericks, it appears that HP Scan is now disabled and I cannot find this device as a scanner in System Preferences. I cannot connect to it in either Preview, Pages, or Photoshop Elements 8. Does anyone know a way of getting the OS to recognise this as a scanner?

How was the printer added? Using AirPrint or the HP ppd? Since Mavericks defaults to adding an AirPrint printer with the AirPrint ppd, it might be necessary to add it again with the HP ppd, after making sure you have the HP drivers installed.

I am not able to access my Ipad as it says that icloud has not been backed up and it does not accept when i click ok

i am not able access my ipad as it says that the icloud has not been backed up. it also does not accept when i click ok.

Try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
When it's rebooted you can force a backup via Settings > iCloud

I am having trouble with face time , it was working well yesterday and today am not able to use it due to an error that won't let me log in !!!

I am having trouble with face time , it was working well yesterday and today am not able to use it due to an error that won't let me log in !!!

I have the same exact issue. There is number of these post, but still not an answer. hope someone post an answer soon

I'm not a "Cloud" member. I just upgraded to Lightroom 6 from Lightroom 5. All was working well yesterday. Today Lightroom will not open (Windows 7). I see the logo photo over my Lightroom platform but nothing loads and I see "Lightroom not responding

I'm not a "Cloud" member. I just upgraded to Lightroom 6 from Lightroom 5. All was working well yesterday. Today Lightroom will not open (Windows 7). I see the logo photo over my Lightroom platform but nothing loads and I see "Lightroom not responding." I checked the catalogs and see that lrcat-Journal and lrcat-Lock have been created every time I try to open. I have a backup from the first day I upgraded, but Lightroom doesn't want to access it. Should I reinstall?

Well, is the catalogue (and the folder it is in) writable? Have you actually checked the permissions? Lightroom won't be spitting out the error just to tick you off, and - computer wizard or not - this sounds very much like something you'll have to fix at the OS level: it's probably nothing to do with Lightroom or those funny lads at Adobe.
Some light reading for you, courtesy of the site search: https://forums.adobe.com/search.jspa?q=%22+not+writable+and+cannot+be+opened%22&place=%2Fp laces%2F1383621&depth=ALL
It would help to know your OS.

Can I use my old AIr Port Extreme with my new Mac Pro with Lion installed? It has worked well with the G-4 that I'm replacing.

Can I use my old Airport Exteme with my new Mac Pro with Lion installed? It has worked well for years with my G-4.

I'm smarter now. It worked fine.

My Imac late 2012 running Yosemite does not recognise my Huawei 3g usb modem. itried to install Java bt still it does not although the same modem works with my MacBook pro . any help please

My Imac late 2012 running Yosemite does not recognise my Huawei 3g usb modem. itried to install Java bt still it does not although the same modem works with my MacBook pro . any help please

Hey there mbarikiwa,
If your iMac still has not recognized the usb modem, I would use the troubleshooting for Yosemite USB issues in the following article:
OS X Yosemite: If a USB device isn’t working
If the device is connected to a USB hub:
Make sure the device and the hub are the same speed. Connect USB 3.0 SuperSpeed devices to a USB 3.0 SuperSpeed HUB, USB 2.0 Hi-Speed devices to a USB 2.0 Hi-Speed hub, and so on.
If the device doesn’t have a power cord and is plugged into another USB device that doesn’t have a power cord:
Try plugging the device directly into your computer’s USB port or into a USB device that does have a power cord. You might need to disconnect and reconnect the other device as well, if it has stopped responding.
If you have many devices connected to your Mac:
Disconnect all USB devices except the device you’re testing, an Apple keyboard, and an Apple mouse. Make sure that the device is connected directly to the computer, and that any hubs or extension cables are disconnected. If you can use the device now, the problem may be with one of the other USB devices or hubs you had connected to your computer. Try reconnecting them, one by one, to your computer. When you find the device causing the problem, review its documentation for further troubleshooting steps.
Verify that the device appears in System Information:
Choose Apple menu > About This Mac. In the window that appears, click Overview, then click the System Report button to open System Information.
In the window that appears, see if the USB device is listed below Hardware in the Contents list. If the device appears but does not work, review the device’s documentation for further troubleshooting steps.
Restart apps:
Quit and restart any apps that use the device.
Restart your Mac:
Choose Apple menu > Restart.
Check your device’s USB connection
Thank you for using Apple Support Communities.
All the very best,
Sterling

Greetings, I am working in Final Cut Pro 7. In the timeline some clips show as offline. I tried going to sequence and reconnecting to media but it does not work. I can still see the video in the timeline and work with it. It just has the red box.

Greetings, I am working in Final Cut Pro 7. In the timeline some clips show as offline. I tried going to sequence and reconnecting to media but it does not work. I can still see the video in the timeline and work with it. It just has the red box. Thanks! Olga

If the clips are not actually missing, you could try to refresh the timeline by using cmd-0 and then going to the timeline options tab. Then select name only where it says "thumbnail display". Press ok to accept the change, then repeat the process to add thumbnails back to your timeline.

I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas

I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas would be greatly appreciated.

Go to Finder > Preferences then select the General tab
Make sure External disks is selected.

Ok, I thought I could do a project in my new Final Cut Pro X. I got everything downloaded on Final Cut and I made my Project. The problem is is has taken so long to render that I don't have time. How do I download the video from Final Cut to Imovie?

ok, I thought I could do a project in my new Final Cut Pro X. I got everything downloaded on Final Cut and I made my Project. The problem is is has taken so long to render that I don't have time. How do I download the video from Final Cut to Imovie?

Your media is stored in Final Cut Events folder > "name of event" > original media. The Final Cut Events folder is in your movies folder or at the root level of an external drive if you are using one to store your media. Simply open iMovie and under file menu select import movies. Navigate to the original media folder and import your clips to Imovie event library.

Why has my landscape orientation feature quit working. Images do not rotate when device is rotated., why has my landscape orientation feature quit working. Display does not rotate when device is rotated.

why has my landscape orientation feature quit working. Display does not rotate when device is rotated.

Is orientation lock on?
iPhone User Guide (For iOS 6 Software)

I can't download the itunes this is what appear :runtime error R6034 an application has made an attempt to load the C runtime library,please contact the application support team for more information

I can't download the itunes on my PC , have it before but now appear a note like this:
RUNTIME ERROR
PROGRAM C;/PROGRAM FILES (X86)/ ITUNES/ITUNES.EXE
R6034
AN APPLICATION HAS MADE AN ATTEMPT TO LOAD THE C RUNTIME LIBRARY INCORRECTLY
PLEASE CONTACT THE APPLICATION SUPPORT TEAM FOR MORE INFORMATION
WHAT I NEED TO DO?
THANK YOU
RODRIGO

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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Although it has worked well so far today i-photo on my Mac does not recognise when I plug in my Sony camera so I can't download the video I just made.

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