Am i elligible to make a claim

I have purchased apple mac book air from a reseller in Pakistan and i havent registered it yet with apple website now i have to register it and if i register it with my nephews id whos is based in uk so what will be the status of my device and if i need to claim it will do i need to send it to uk to claim it or i can claim it from here (Pakistan) also.
Thanx

The Apple warranty is world wide, regardless in which name you register the MBA. If necessary, it can be serviced at any Apple store or AASP.
Ciao.

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With no "lock" or "HTTPS" showing up, how do I know in Safari if an online store is actually using a secure link when their web page makes that claim?

The link in your example - https://www.gmx.com/ - is loading non- secure content from http://themes.googleusercontent.com/
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This is correct behaviour - it would be dangerous to users to identify pages as secure when they're clearly not.
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2 days ago i rented The Avengers, beside it took almost 7h to download, at the end it did not get fully downloaded... 20 last minutes were not there. I know is just 5 dollars, but, how can i make a claim for the amount paid?

2 days ago i rented The Avengers, beside it took almost 7h to download, at the end it did not get fully downloaded... 20 last minutes were not there. I know is just 5 dollars, but, how can i make a claim for the amount paid?, what if I buy a movie later? i will get the same problem!!! still I do not know how the avengers ends!! please do not tell me haha, focus on the problem here!

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.
I believe your issues are probably a network issue, which unless you resolve are likely to be repeated again.

How to make a claim to Apple

Dear everybody,
After only 2.5 years, my 2.200€ MBP crashed and I had to pay 500€ more for a new logic board.
The laptop was in perfect conditions and nobody in the Apple Store could give a reason why that happened.
I would like to write a claim to Apple for what I consider a very poor quality of this product, asking for a reimbursement.
Does anybody know how could I do it? I live in Germany and I bought the laptop through the Online Apple Store.
Thank you very much in advance!
Isidro López

Hi,
welcome to macbook forum,
try this link and choose the store near you and call them to make appointment:
http://www.apple.com/uk/retail/
Or call technical support from this link:
http://www.apple.com/uk/contact/
Good Luck

How to make a claim for iPhoto refund?

How do I claim iPhoto refund since this app was not being supported for iOS 8 anymore?

No, sorry. Why should Apple do that? You bought iPhoto for iOS 7 and it is still working for iOS 7. Apple's AppStore licence does not promise, that the apps will work with future versions of the operating system or on newer hardware. and is not compulsory to update to newer system versions, that render older software obsolete. In the case of iPhoto there should have been a warning, that iPhoto would no longer work after upgrading. Apple - iPhoto - Feedback
Apple provided a way to migrate your iPhoto Library to Photos:
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Get help finding your Photos in iOS 8
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Hi all
I have two BB 9320's with differing faults (charging/scroll button issues)
The devices were purchased off Amazon so making a claim with them is a no-no due to being through a third party who's shirked all responsibility.
I can't seem to find any succinct info on how to make a claim with BB themselves. Can someone point me in the right direction?
Many thanks in advance for any help
John

The only way is to contact them at 1-800-BLK-BERRY. However, it's $49 per incident.
The usual method is through your carrier. If you buy from other unofficial sources then you usually have no support.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

How do I make the images look clear in PDF when converted from MS Word?

Hi
When I convert an MS Word-2010 file (which contains images also) to PDF through Acrobat X Pro, some images which are of bigger size do not look very clear. Is there any workaround for this problem? Please reply. It's quite urgent.
Thanks

In my experience (not necessarily the best), I find it best to rescale image copies with a graphics package before importing into WORD or whatever. Resize and then set the resolution to about 600 dpi before you import. The issue of using the clipboard appears to be an issue with WORD 2007 and such. I clipped a 300 dpi image into my technical word processor and then back to a graphic editor and all was preserved. I did the same with WORD 2007 and everything got messed up and the resultant image looked terrible. In fact, in WORD I got the same result if I imported the picture or clipped it from my graphics package. So it appears there are some strange issues with WORD itself.
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Some folks a year or 2 ago got me to looking at nice sunsets in PPT. There were all sorts of issues with creating the PDF (AA8) from the PPT to get a reasonable result. The image obtained from the MS converter seemed to keep the picture nice. The images obtained from PDF Maker and printing to the Adobe PDF printer gave slightly different results and tended to break the image into smaller parts that often left little lines in the picture if you zoomed in. Folks were blaming this on Acrobat and yet using the same version of Acrobat with OFFICE 2003 the sunset came out great.
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Sorry for going off the deep end, but I just have a major annoyance with OFFICE starting with 2007, particularly for things like this. They couldn't get equations right either, just one more thing that they messed up. As far as I am concerned, a lot of the issues stem from MS and not Acrobat.
Just for the heck of it, I ran the PPT picture through Open Office and used both the PDF export and the print to the Adobe PDF printer. Both retained the full image. However, when clipping from OOP to Irfanview, the resolution was 96dpi. The result seemed to be dependent on the zoom. So there are definitely some issues with copy and paste, at least with how some packages handle it.

Why in September when I purchased a through the Edge program with the $5.00 insurance/protection plan (that the sales associate handling the purchase on the phone recommended), is no longer valid?! 2 months after getting the Edge device, I go to make a c

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RLites22,
I can understand your concern about the insurance you have on the line. I want to make sure that I put a fresh pair of eyes on your account to find out exactly what is going on. I did send you a Direct Message. Can you please respond back to me in the direct message so we can go over the account specifics. I really hope to hear back from you soon.
KevinR_VZW
Follow us on Twitter @VZWSupport

How to make the bank clearing entry in SAP without uploading the Bank statement

Hi All
I am working on a project where we use SAP FSCD for making payment out for Claims . Now when we make the claims payout we clear the open items in FSCD using the FPYI run ( Payment run) and produce an output file. Now the payment run creates the subledger entries. We will not receive any bank statment to FSCD for making the bank clearing entries in the GL accounts. Is there a way I can trigger this bank clearing entry without receiving the bank statement and uploading it...
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Thanks

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I have a genuine 75XL cartridge which is 50% full. It no longer prints correctly, and cleaning has not helped in any way.
The date on the cartridge is 6 months in the future.
The HP Web site states that the warranty is as follows:
Ink Cartridges - The coverage lasts until the HP ink is depleted or the “Warranty Ends” date has been reached, whichever occurs first.
How to make a claim, or return an HP Inkjet product
If a problem with an HP Inkjet product occurs, visit the retailer, call the regional customer support phone number listed on the product insert, or click the "Contact HP" link at the top of this page before the end of the warranty period.
What HP will do
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Link is here
The web site says to go to a retailer for service. Staples is a reseller. Denied any process exists to support a defective cartridge unless bought with a printer.
Called HP. After being on hold 15 minutes, was told that warranty replacement MIGHT be possible IF;
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- Was > 75% full
After 20 minutes discussing how the web site had no conditions, the agent kept offering more exceptions. I suppose if it were installed on a Tuesday afternoon, the warranty would apply. You get the picture.
What have others found. Does HP in fact warranty inkjet cartridges? How??
I still have the cartridge, and it's still 6 months until the warranty expires. HP so far has shown no interest in honoring their own published warranty policy on this product.
Time for a Lexmark printer??

I bought a bulk package of HP 901xl black cartridges from Sams club last year. The first cartridge ran out so I replaced it with the second cartridge. The second cartridge would not print at all. Mind you I made sure the protective tab was taken off, I attempted multiple times to clean the cartridge through the printer, I even cleaned the cartridge again when I got on the phone with hp support. Hp told me that I had to buy a NEW cartridge in order to test it in my printer before they would replace the defective one.
The HP ink cartridge warranty is about a good as the ink thats its printed with.

Hi I have dented my iPad 2 in the corner, can I claim this in the warranty?

Hi
I have just dropped my iPad and bent the case and chipped it, I only have the warranty that you get when you buy the iPad, can I make a claim. It's an ipad2 16gb wifi.
Thanks

The smart cover was not/does not protect agains drops.
Apple does not repair your iPad. They will exchange it for a refurbished one for:
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Apple makes you WORK HARD for your Mountain Lion upgrade

Mountain Lion was launched on 25th July. I bought a new Macbook Air on 11th July, with the promised upgrade. I did not realise that Apple was going to make me work so hard to get the upgrade, which I still don't have up till now. Lesson learnt - next time, I should wait till the launch of a new OS to get the new OS rather than wait for an upgrade.
The waiting time would mean I'll get a new computer with the OS installed at the same time as I would have if I had ordered it on 25th July, without the work.
My note to Apple feedback below posted for everyone's benefit, seeing that Apple states they don't respond to the feedback they receive.
---- Note to Apple feedback ---
I had to use my Apple ID to create an account and order a new MacBook Air, which I did on 11th July. I received the item and waited for the Mountain Lion upgrade which is promised as free.
I did not realise that Apple was going to make me work to get the upgrade. It would have been easier to just wait for the upgrade before buying your product.
Why is it necessary to go through such a convulated application process to get the mountain lion upgrade?
Why is Apple asking for information such as what I ordered (which qualifies for the upgrade), if it is in my Apple ID account and you already knew that 10.8 would be available on 25th July?
Why do I need to re-submit my hardcopy order chit (which by the way, was disposed upon receipt of the Macbook)and other documentation to prove my purchase?
This has inconveinced me greatly as I had to find a scanner to scan the document for submission.
This seems a rather antiquated and bureaucractic process for a company which is supposed to be on the technological edge, and which is delivering the OS to me using MY DATA PLAN and not providing me any hardcopies to justify the additional work required on my part.
So far, I have wasted 1 hour to make the claim ... and now I am told I have to wait at least 72hours to get the key, at which point it will probably take me another few hours to install the OS.
Which also means that I will also be receiving the new OSX at least 5 days after its launch - as late as it would have been if I had just waited till 25th July to order the mac.
Kindly review your processes.

I decided to make a second application last night with the invoice printed from the online store just in-case the first set was rejected.
Well, this morning - both claims came back rejected. The first one on the basis the scan was not clear (huh ?) ... and the second because my mid-2012 (july) Macbook 13" air does not qualify for the upgrade. huh ??
I called the help line and they are as puzzled ... so they said they will escalate it. From what they can see in the system, it should have gone through. Given its now the weekend, it will be another 3 days of delay at the least.
It's almost as if they have created mounds of bureaucracy for nothing, to make their customers jump through hoops.
I really should have stuck to ordering it with 10.8 installed... it was just waiting another week. Big regret.
Now I am stuck in an endless array of form submissions, online forms, talking to Apple support ... waiting ... waiting ... waiting. ..

Insurance claim info for MacBook Pro

Hi all,
My laptop was lost / stolen whilst on an overseas holiday.
I am about to make a claim, and I was wondering what the insurance company does with the serial number?
Will they call apple and cancel anything on apple's end? So that way if the person who stole / found it could not use it, or log onto apple, get updates etc.
Thanks
Thomas

Hi Kappy,
Thanks for your response.
I was hoping maybe I could get some data back off it if the insurance company put it to apple and they found it.
Cheers,
Thomas

Mobile Insurance claims.....who you gunna call?

Thought it would be timely to provide a bit of background on our Premium Care Mobile Insurance.
So, we all know it's never any fun losing or damaging a mobile handset or tablet, however you can rest easy by taking out our Premium Care Mobile Insurance Smart Cover.
And now for the low down on claims:
Warranty:
Firstly, if your mobile phone or tablet has a defect (or develops a defect) which is covered by a standard manufacturer's warranty or rights under consumer laws, take it into a Telstra Store or place of purchase for assistance.
Keep in mind that you cannot make a claim for mechanical failure under Smart Cover if your handset is still covered by a standard manufacturer's warranty or rights under consumer laws – in that case, please return your handset to your nearest Telstra Store or place of purchase for further assistance.
Making an insurance claim:
If you need to make a claim, call our Premium Care Claims Team on 1300 047 962 available from 9am to 5pm AEST Monday to Friday, and 9am to 1pm AEST on Saturday.
To lodge an insurance claim outside these hours, you can complete the online Claim Request Form and a claims Consultant may contact you for further information and assistance to settle your claim.
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As with any claim, you will be required to provide certain details and fulfil certain conditions before your claim can be settled.
Who do I contact if I have questions during the process?
Once you have submitted a claim if you have any questions about the claim you will need to call 1300 047 962 rather than going in store, calling us directly or through our social media platforms - so contacting the insurance team directly really is the only way to go.
Repairs:
If you’ve taken your phone into a store for repairs, you will need to keep in touch with the store directly, which is easily done via our store locator.
Once you’ve found the store simply click the Telstra bubble and the address/phone number will pop up, simply click ‘View Details’ for more details, including the managers name, opening hours – you also have the option to make an appointment.
This is the Telstra bubble:
Hope that helps....
CrowdSurfer.....and yes I have had to claim for damage to my previous iPhone4

Hey Lukeolds,
Sorry to hear that you have sustained damage to your handset whilst on your travels and need to make a claim for this to be actioned further. I would just like to ask what insurance it is that you had on this account as the Premium Care Mobile Insurance was no longer offered after September 2013 unless you had a business account.
Do you have the Stay Connected service on your account that you were seeking to have the claim started, so you can have the fix completed?
More information on the Stay Connected service can be located at:
https://www.telstra.com.au/mobile-phones/plans-and-rates/stayconnected
This also includes the online claim form that can be completed, even though you are currently overseas. If your mother is authorised on the account, then she can be listed as the contact for this claim as a part of the online claim form.
I hope that this is completed for you in a timely manner.

Am i elligible to make a claim

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