Inkjet Cartridge Warranty - HP DENIES CLAIM - HOW TO FILE A CLAIM?

I have a genuine 75XL cartridge which is 50% full. It no longer prints correctly, and cleaning has not helped in any way.
The date on the cartridge is 6 months in the future.
The HP Web site states that the warranty is as follows:
Ink Cartridges - The coverage lasts until the HP ink is depleted or the “Warranty Ends” date has been reached, whichever occurs first.
How to make a claim, or return an HP Inkjet product
If a problem with an HP Inkjet product occurs, visit the retailer, call the regional customer support phone number listed on the product insert, or click the "Contact HP" link at the top of this page before the end of the warranty period.
What HP will do
HP will, at HP's option, either replace products under warranty that prove to be defective or refund the purchase price.
Link is here
The web site says to go to a retailer for service. Staples is a reseller. Denied any process exists to support a defective cartridge unless bought with a printer.
Called HP. After being on hold 15 minutes, was told that warranty replacement MIGHT be possible IF;
- Cartridge installed within 2 months (do you keep track)?
- Was > 75% full
After 20 minutes discussing how the web site had no conditions, the agent kept offering more exceptions. I suppose if it were installed on a Tuesday afternoon, the warranty would apply. You get the picture.
What have others found. Does HP in fact warranty inkjet cartridges? How??
I still have the cartridge, and it's still 6 months until the warranty expires. HP so far has shown no interest in honoring their own published warranty policy on this product.
Time for a Lexmark printer??

I bought a bulk package of HP 901xl black cartridges from Sams club last year. The first cartridge ran out so I replaced it with the second cartridge. The second cartridge would not print at all. Mind you I made sure the protective tab was taken off, I attempted multiple times to clean the cartridge through the printer, I even cleaned the cartridge again when I got on the phone with hp support. Hp told me that I had to buy a NEW cartridge in order to test it in my printer before they would replace the defective one.
The HP ink cartridge warranty is about a good as the ink thats its printed with.

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INKJET CARTRIDGE HP 21B NEWLY BOUGHT NOT WORKING - REQUEST REPLACEMENT OR REFUND

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Hey @EASHWARJS ,
You need to follow their instructions and call HP Technical Phone Support to be able to use the defective warranty coverage on your cartridge to to able to get a new one.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.
I hope this helps. Have a great day!
I worked for HP.

I dont have any Applecare registration number. I bought my Mac a year before and is still under the warranty. I dnt how to find or purchase applecare registration number. Please help

I dont have any Applecare registration number. I bought my Mac a year before and is still under the warranty. I dnt how to find or purchase applecare registration number. Please help

Enter your MBP serial number here and you will then be able to determine the warranty status.
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Ciao.

The strap of my bag broke when my laptop was in it, now it is making a buzzing noise all the time and sometimes get a bit warm. I have warranty with protection plan, how do I fix it?

The strap of my bag broke when my laptop was in it, now it is making a buzzing noise all the time when I am using it. I have warranty with protection plan, how do I fix it?

Take it in and have it assessed. They do not have to know about the bag incident unless the explicitly ask for the specific details (like when you are being questioned by a TSA screener, LEO, etc.). As far as you know, the noise started up and it is getting warm. With luck it is just an unbalanced fan that needs replacement.

Is the iPhone 5 headphones covered in the warranty? If so how do I get new ones.

Is the iPhone 5 headphones covered in the warranty? If so how do I get new ones.

Yes, they are.
You either contact Apple Support, or go to an Apple Retail Store.

Why 2 types of HP564 Black InkJet Cartridges?

I just bought my HP Photosmart B209A last month. I ran out of black ink. No problem ... I need a black 564 cartridge. So, I went to my local Walmart and bought one. Got it home and could not install it. The package says HP564 Photosmart, so I think I bought the right one. but no! Of course this is after I opened it and can not return it. Thanks, now I am out $10.00 all because HP can not label there products correctly. Why are there 2 types of 564 black cartridges? Yeah, I know (now) that one is for photos and one is for regular printing and some model printers use both. But my new B209A only uses the large pentagon style. No 564a or 564b or maybe a different number. No other designation unless you take the time to look under the 546 and see the little "photo black". Who would know, there is nothing in the manual that states the difference. it clearly states that this printer takes cartridge 564.
Obvoiusly Walmart does not know the difference either because the are all mixed in the same row.
Nice, gee thanks again HP! Will HP do anything about it? I guess I am doing my part to increase your profits. Next time, I will magically overlook all HP Products. Pretty pathetic for something as stupid as an inkjet cartridge.
This question was solved.
View Solution.

doone62 wrote:
Well golly, I can be silly at times but I was wondering if you could tell me on what page of the Owners Manual it explains the info concering the differences in the black ink cartridges and specifies a number besides 564. I can't find it.
In addition to the links DexterM provided the following may help as well.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

I recently dropped my iphone 5 and it is now not turning on. will this be covered in the 1 year warranty and if not how much will it cost for a replacement ? thanks in advance

I recently dropped my iphone 5 and it is now not turning on. will this be covered in the 1 year warranty and if not how much will it cost for a replacement ? thanks in advance

No accidental damage is not covered
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Inkjet Cartridge for Dummies (replaces HP 901XL)

I purchased the above cartridge as it was advertised as compatible with HP 4500 G510n-z. After installing it, it acknowledged the cartridge but could not detect ink levels. (It had a question mark on the black, compatible cartridge) in relation to the ink level.
Although it accepted it (and did not give me any errors), when I attempt to print in black, nothing appears. That included the special alignment page and any other document I try to print.
I looked a bit online and noticed that there seem to be problems with this cartridge. Are you aware of any specific problems with InkJet cartridges for dummies, 901XL?
I've tried bringing it to factory default and resetting the check sum. Nothing. It prints but nothing comes out on the page.

The quality of third party cartridges varies greatly but is generally poor. See the study here for details. I suggest contacting your supplier for a refund, then apply the funds to a genuine HP cartridge.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

How to file complaint against an Apple store?

Hi, I would like to know please how to file this complaint against an apple store:
Dear Apple support,
I have a MacBook Pro (Model No: A1226 ans SN: w87***x91) which I purchased from "Apple Line" store (http://www.appleline.com.eg) August 2007. The problem is, on December 2008 it suddenly stopped working. Apple Line told me it needs a new Motherboard and that it will cost me around 1,272 US$! or, as an option, they can buy my MacBook for around 170 US$!!! (The same MacBook I bought from them for around 2,730$!!!).
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The problem is that they told me I need to pay about 400$ shipment fees for that!!!
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Also consider this an official complaint against your resellers giving me false and misleading information all the time which lead to a great deal of harm, waste of time and losses.
Thank you and best regards...
<Edited by Moderator>

Good luck with that. First, be aware that Apple doesn't read these forums, its user to user, You need to contact AppleCare for further assistance.
Second, you purchased your item from an Apple Authorized reseller -- that was NOT an official Apple Store...most users here aren't going to be able to help you or even advise you what to further look at, nor how to get it repaired in Egypt.
Third, sorry about your problems, but charging for shipping for repairs is pretty standard, and they often charge more for people in other countries than we pay here in the US...
Hope you get your problems resolved, but this forum isn't the right place for this.

How do I find out how many files I have, as an earlier version of iTunes told you at the bottom of the screen. Can you please help me.

How do I find out how many files I have, as an earlier version of iTunes told you at the bottom of the screen.
Can anyone please help me with this so I know how many music files or video files I have in my collection.

Have a look here...
http://osxdaily.com/2012/11/29/5-tips-make-itunes-look-normal/

How the files are decreasing from RBS storage after some time i delete docs from document library, where shld I check the settings for this?

HI
I created a web application and configured rbs storage ,
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after uploaded documents , and observed the RBS storage folder, number of files are increasing (39 number) , its working fine
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select count(*) from alldocs
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adil

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How to file a Complaint with Verizon

I don’t know how to file a complaint with, or about, Verizon customer service. After calling Verizon I was shuffled between departments, supervisors, and finally directed to “verizon.com/contactus”. After spending an hour browsing the “contact us” section of the website, it became abundantly clear that I would not be able to find what I was looking for on the website.
A month ago I was in the middle of the moving process and was dreading the seemingly inevitable process of setting up the internet/television/phone, a process that I had to do many times before. My son had informed me of Verizon’s transfer service, also known as “Moving with Verizon”. As we were only moving 3 miles down the road, I figured that I would visit my local Verizon store as this would continue to be the store I turn to if I chose to stay with Verizon. I had several concerns that I wanted to have addressed, chief among them were:
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The sales associate was very kind and willing to help. I was assured that
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-          My Video on Demand credit could possibly be reset after the transfer, but a single phone call to customer service could set my credit back to normal with minimal effort
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Hi All,
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I have make an action script in Photoshop cs5 that
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Hi Expert
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Bill joy wrote:
Is it Script proble or InDesign problem
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Sybrand Bakker
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Inkjet Cartridge Warranty - HP DENIES CLAIM - HOW TO FILE A CLAIM?

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