Another slow speed question !

Question

Hi all, trying to find out why such as slow speed.  I live about 1/4 mile from the exchange.  Have phoned BT 2 weeks ago who said an engineer will look in to it, but not heard anything  as yet.  So was trying to see if its a prob within the house.  We only have the 1 socket in the house.
Thanks for any help or ideas .
Line state
Connected <script type="text/javascript">// function p_ajax_adsl_status() { ajax_download_start('adsl_status=1', p_ajax_adsl_status_cb); } function p_ajax_adsl_status_cb(xml) { if (document.getElementById('adsl_status').innerHTML != xml) { document.getElementById('adsl_status').innerHTML = xml; mimic_button('submit_button_ajax_refresh', 1); } else setTimeout('p_ajax_adsl_status()', 5000); } setTimeout('p_ajax_adsl_status()', 5000); // </script>
Connection time
15 days, 05:19:03
Downstream
576 Kbps
Upstream
288 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.1 Annex A
Latency type
Fast
Noise margin (Down/Up)
30.3 dB / 29.0 dB
Line attenuation (Down/Up)
15.2 dB / 8.0 dB
Output power (Down/Up)
12.4 dBm / 1.6 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
1 / 1
HEC Errors (Down/Up)
0 / 0
Error Seconds (Local/Remote)
1 / 1
Solved!
Go to Solution.

Answer 1

Surprise surprise, yep on a fixed line 512.  First guy i spoke to at sales said he hadn't heard of a half meg contract, then i said a FL 512 and he said "oh, i'll just have a look for you " came back and said he would transfer me to another sales dept who might be able to sort out a new contract.  Next guy, when i told him the situation and the FL512 he said " yeah, thats exactally what you've got ".  Sorted a new deal and hopefully  should be getting 7.5mb next week.  So i hope i wont be back here next week !
Thanks for your help
Steve