Ant in MacBook Pro

I found out there's some ant inside of my new. MacBook Pro..
What should I do...
They were hiding at the CD drive

Put brick on top when not in use, so they won't take it back to their nest.... I think they want to set up their Facebook page.

Similar Messages

How do I perform a "Suite Product Activation" so that Acrobat will start working on my new Retina MacBook Pro?

How do I perform a "Suite Product Activation" so that Acrobat will start working on my new Retina MacBook Pro?
Like others, I have recently upgraded my MacBook Pro to the next generation and migrated all my information from old to new. Everything works seamlessly EXCEPT Acrobat. Photoshop, Indesign, Bridge and Lightroom all seem functional. Acrobat hangs with an error message "Suite Product Activation Needed. Acrobat was installed as part of a suite. To enable Acrobat, please start another element of the suite (such as Photoshop)." Needless to say, starting another element of the suite has NO impact on Acrobat.
This has to be a common problem. Now that Apple has made it really easy to migrate information from old to new machines, it has to come up all the time. What surprises me greatly is that I can't find any coherent answer in these forums.
So how do I get Acrobat running again?

Hi Anubha,
I do not understand what you said below.
I am running Adobe Acrobat Pro Version 9.5.5. I do not remember whether it came with Photoshop or InDesign.
When I open Photoshop, it opens without my having to follow any instructions to activate the software. As a matter of fact, I cannot find my Photoshop serial number anywhere in the Photoshop program itself. I do know it from my profile at Adobe.com. Are you suggesting I deactivate Photoshop on the new computer and then reactivate it using my serial number? Will it reactivate?
When you say
"/Library/Application Support/Adobe" at the root level of the startup disk (not the Library folder inside a user's Home folder)
what do you mean? I do not have a startup disk. I have the original installation disk but that version of Photoshop has been updated a few times.
After staring at your instructions for a while, I realized that you might be talking about the Library/Application Support folders resident on my Macintosh HD, although why you called it a startup disk is unclear to me. IAC, I went into those folders and duly moved the three folders into a new folder I called “Acrob1” and restarted Adobe Acrobat 9 and got the following error message: “AMT Subsystem Failure The licensing subsystem has failed catastrophically. You must reinstall of call customer support.” with a small (6).
By undoing my actions I am back to the staus quo ante.
Now what?
Regards, Robert

Macbook Pro Retina 15" 2014 et Illustrator CC fluidité ??

Bonjour,
Je viens d'acquérir un MBP Retina 15" haut de gamme (i7, 16gb de RAM, 512 SSD, GeForce GT 750M 2gb) avec un système parfaitement propre avec Photoshop et Illustrator CC d'installés. Ce dernier est terriblement saccadé (défilements/navigation/zoom/dézoom), même en créant un nouveau document. En gros, une page blanche, et ça rame. Partout ailleurs, l'ordinateur est une vraie bombe.
J'ai même essayé de formater en réinstallant OSX Yosemite (à jour) et uniquement les deux logiciels de la CC (à jour) et en désactivant le basculement automatique
Étrangement, pour Photoshop, pas de souci de fluidité.
J'ai aussi un iMac 27" non retina et pas de souci particulier sur Illustrator. La version Retina de la CC ne serait-elle pas optimisée ?
Auriez-vous une solution valable et acceptable à ce problème ?
Merci.
EDIT :
J'ai téléchargé une démo d'un programme qui permet d'afficher des résolutions autres que celles du système (switchResX) et j'ai mis mon 15" Retina en 3840x2400px (si si...) et Illustrator est retrouve sa fluidité. C'est donc bien la gestion du HiDPI qui n'est pas optimisé sur Illustrator. Super.
EDIT 2 :
J'ai finalement trouvé d'où venait le problème. C'est lorsque l'on agrandit la taille de la fenêtre de travail. En se mettant en petit, c'est fluide. Plus on l'agrandit, plus ça rame. C'est donc un manque pur et dur d'optimisation car ce n'est pas le fond gris uni du plan de travail qui prend de la ressource.

Thank you, but I read that this only applies to the United States. I live between Morocco and Saudi Arabia and I already went to an Apple authorized dealer in Saudi Arabia for a problem I had with my previous MacBook Pro, and they told him I had to ship it to the US to get repaired, nothing they could do in the country. It's why I have the new retina model, just didn't expect a daily crash. I just hope someone can look at the report and conclude what's wrong with the laptop. I suspected the RAM but the Memory Module parts of the report don't show an error there. So I'm not sure what's wrong.
I would get the 3-year extended warranty if it meant a direct support line but so far it's not activated where I live.

Macbook Pro 15, Mid 2010 - crash after sleep

I'm using OSX 10.9.4. Every time my macbook pro wakes up from sleep (either on batter or charger, with or without external screen) it reboots. Usually, I'm presented with username/password dialog. As soon as I type in my password and screen unlocks, osx reboots. I am using FileVault and I did change HD to SSD few years back. Some people suggested here on forum to turn off "Put hard disk on sleep when possible" in Energy Saver settings. I tried that, but it didn't work.
Thanks.
Here is my crash report
Anonymous UUID:       E62D7643-D4EB-9EBC-1A29-A0AF1024ADE2
Tue May 27 15:18:29 2014
panic(cpu 2 caller 0xffffff7f831e1f7c): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff811da18000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.5.26/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 2), Frame : Return Address
0xffffff810ca8b6b0 : 0xffffff8000e22fa9
0xffffff810ca8b730 : 0xffffff7f831e1f7c
0xffffff810ca8b800 : 0xffffff7f81825e7b
0xffffff810ca8b8c0 : 0xffffff7f818ef46a
0xffffff810ca8b900 : 0xffffff7f818ef4da
0xffffff810ca8b970 : 0xffffff7f81b6e056
0xffffff810ca8baa0 : 0xffffff7f81912b09
0xffffff810ca8bac0 : 0xffffff7f8182c8cd
0xffffff810ca8bb70 : 0xffffff7f8182a3d8
0xffffff810ca8bd70 : 0xffffff7f8182b478
0xffffff810ca8be50 : 0xffffff7f817d823e
0xffffff810ca8beb0 : 0xffffff7f831b366c
0xffffff810ca8bf00 : 0xffffff7f831b255e
0xffffff810ca8bf20 : 0xffffff8000e4a23a
0xffffff810ca8bfb0 : 0xffffff8000ed7127
      Kernel Extensions in backtrace:
         com.apple.driver.AppleMuxControl(3.5.26)[B67CD59F-1344-37BC-8A9A-46D6D3DCA13D]@ 0xffffff7f831d3000->0xffffff7f831e6fff
            dependency: com.apple.driver.AppleGraphicsControl(3.5.26)[C0F9A79F-167E-3A68-873C-5CE17B97F B11]@0xffffff7f831cb000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f8172b000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f814be000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f81783000
            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f831ce000
         com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f817d6000->0xffffff7f81a3efff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f814be000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f817c6000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f81783000
         com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f81a49000->0xffffff7f81cf2fff
            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[6EB3FF52-A4F6-3496-AE9C-D89B00F DE504]@0xffffff7f817d6000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f814be000
         com.apple.driver.AGPM(100.14.15)[BD884E30-94CF-3D5B-9A31-6C2F694CD5C4]@0xffffff 7f831b1000->0xffffff7f831c2fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f814be000
            dependency: com.apple.driver.IOPlatformPluginFamily(5.7.0d11)[F6325632-ED32-3679-9DB4-C5BD0 9717674]@0xffffff7f8220c000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f817c6000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f81783000
            dependency: com.apple.AppleGraphicsDeviceControl(3.5.26)[E971FED4-805F-3462-9D93-1919EBE3DC 82]@0xffffff7f831ab000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide:     0x0000000000c00000
Kernel text base: 0xffffff8000e00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 28684703576359
last loaded kext at 28619102953164: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f832ff000, size 49152)
last unloaded kext at 28574687727076: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f832ff000, size 32768)
loaded kexts:
com.pogoplug.filesystems.ppfs 2011.10.20
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.14.15
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMikeyDriver 2.6.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleHDA 2.6.1f2
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.driver.AppleMuxControl 3.5.26
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.5.26
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleUSBAudio 2.9.5f4
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.CoreStorage 380
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3032302E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3032302E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Corsair Force 3 SSD, 240.06 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Hub
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Hub
USB Device: USB 2.0 Hub [MTT]
USB Device: ANT USBStick2
USB Device: HD Pro Webcam C920
USB Device: Microsoft® Nano Transceiver v2.0
USB Device: Microsoft® Nano Transceiver v1.0
USB Device: USB 2.0 Hub
USB Device: Wireless Stereo Headset
USB Device: IR Receiver
USB Device: Built-in iSight
Thunderbolt Bus:

The panic is not caused by software. You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by this recall.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present. However, according to reports, some units may pass the test, and yet still be deemed eligible for repair under the program. Your experience may vary.
Print the first page of the panic report, if any, and the support page linked above, and bring them with you.
Note that the recall only applies within three years of purchase. After that, Apple may refuse the service. In that case, you may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.
The model was discontinued on February 24, 2011, so the recall has nominally ended. Some units may have been sold after that date by Apple as refurbished, or by resellers as new, and they might still be covered.
Some owners report that their unit was repaired under the program after the deadline had passed. Others report that the repair was covered by the extended warranty from a credit-card issuer. Again, your experience may vary.
Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.
If it's too late for your unit to be repaired free of charge, and you don't want to pay for the service, you may (or may not) be able to stop the panics by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.
Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.
If you're dissatisfied with Apple's response, please keep in mind that no one here represents the company or can help with customer-service issues.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed.

PLEASE READ EVERYTHING. My macbook pro is with virus. What should I do?

     Hello Guys! Thanks for reading this. First, I ask apologize for any mistakes (I'm not a native speaker neither I live in a country that English is the official language).
     I've used an anti-virus called "virus barrier express" for some time (it never detected any malware) and it doesn't detect any today. I've experienced some problems (such as speed reduction, but i found it normal). My macbook pro is from late 2012 and here the specifications: Processor 2,5 GHz Intel Core i5 Memory 4 GB 1600 MHz DDR3. I have 432,6 GB free memory of 499,25 GB. I still use Mountain Lion. I was pretty sure it had a malware then I installed the Comodo Anti-virus. I was that sure because of three things:
      1- In several unrelated sites some words appeared green and when I passed the cursor over them (most of the time unintentionally) it opened sort of a box or little window. It appeared and "X" at the "right down"(think about the the screen of the mac, it would be near the trash) corner of the box then I clicked in it and the box closed. (these is similar to the "hot words" on windows).
     2- When I load a youtube video (not sure if it has begun yesterday or the day before yesterday) the description, the commentaries and the suggestions (suggested videos) keep going down (I know this sound very weird, but I'll try to explain it: I need to scroll down the page to read the description and every 1-3 seconds I need to scroll down again because the description is a little "downer". This happens "in blocs" (it doesn't scroll down continuously as i do when scroll down, it go "jumping spaces"). P.S.: the video and the search bar don't move). I'm not sure I explained right, any doubts ask me.
     3- Several times when surfing the web new windows (tabs) open with non-related things as "how to work from home and win R$16.000 (this was an aleatory number, and R$ is the real/reais = Brazil coin) and "Gold scheme: how to win the lottery" (this was translated from Portuguese).
     4- The most urgent problem (only appeared after installation of Comodo Anti-virus) My macbook pro is constantly stopping. Example: if I try to open the Library folder (after I explain why I was trying to open it) it stop and I need to force the computer to shut down by pressing the power button and holding it. I can't think in ant other examples right now but since yesterday I have need to force the computer to shut down sometimes. This continue even if quit/exit Comodo anti-virus.
     Continuing the history… I ordered the Comodo to scan my computer and it has found 2 malware at a Library folder and 1 malware at System folder, I've tried to put them in quarantine, but the computer stopped (I don't know if it is the right term: the colored disk appeared and the computer didn't accept any command) and the malware is still there (I tried to put them in quarantine but the computer stopped again). The danger of the threat is low accordingly to Comodo Anti-virus.
     What should I do? If I remember something more I'll add it later.

First, remove Comodo. You don't need it, and it sounds like it is causing a problem.
The other symptoms sound like you have adware installed. Comodo might have detected some components of that adware, or it might not have, but whatever the case, you should NEVER allow any anti-virus software to quarantine or delete files from your computer. See: How to remove infected files.
Regarding the adware, see my Adware Removal Guide.
(Fair disclosure: The Safe Mac is my site, and contains a Donate button, so I may receive compensation for providing links to The Safe Mac. Donations are not required.)

Problems with selection marquee in Photoshop CS5.5 on MacBook Pro with Hi-Res Display

A few months ago i bought a 15" MacBook Pro with the hi-res display (not retina display...just the higher res display offered prior to the release of the retina display).
I'm having trouble with Photoshop and selection marquees. In particular, anytime I make a selection while viewing the image at 100% zoom level (so, actual pixels), the "marching ants" selection marquee I draw always shifts over a few pixels after I draw it.
So I'll make a precise rectangular marquee around an object, and it will look right, until I release the button on my mouse. The moment I release the mouse button, the marquee shifts over a few pixels in both directions (vertically and horizontally).
This has never happened on any version of Photoshop or on any Mac I've ever used before (and I've been using Photoshop for a LONG time on LOTS of different Macs), so I can only assume it has something to do with the Hi-Res display. This same version of Photoshop works just fine on my previous MacBook Pro laptop. But after installing it on the new MacBook, immediately - and consistently, every time - it happens.
If I zoom in and use the tool, it doesn't have the problem. It seems to only occur when viewing at 100% (which is usually for me), but it does do it EVERY TIME I use the rectangular marque tool.
It's driving me a little bit batty.
Anyone else?

An update...I had thought to try changing the Open GL settings, but it didn't seem to make any difference. However, I hadn't realized that you need to restart Photoshop for changes made to the Open GL preferences to take effect, so I wasn't actually changing anything.
Turns out, it's an Open GL drawing issue - and disabling it fixes the problem.
Of course, you also lose all of the other enhancements that come from enabling Open GL drawing.
I'm only leaving this discussion up in case anyone else with the same problem stumbles across the issue.

The software i use to play video cause for multi display in which my Macbook pro has only a single display. Is theres a way to get a multi display added to to my computer

The software i use to play dj music videos cause for multi disply in which my Macbook pro has a single display funtion. Is the ant way to get multi monitor display added to my computer

If the monitor can be detected your Displays preferences should show it in its Arrangement panel. You may have to play around with your Display panel to get the desired resolution. And also may have to click detect displays and gather windows to see both sets of preferences on your main screen.

Need upgrade Macbook pro OS X 10.5.8

I got a MacBook Pro (15-inch Early 2008)
HD-185.99GB
152 GB FREE
run OS X 10.5.8
Hardware Overview:
Model Name:          MacBook Pro
Model Identifier:          MacBookPro4,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.4 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          3 MB
Memory:          2 GB
Bus Speed:          800 MHz
Boot ROM Version:          MBP41.00C1.B00
SMC Version (system):          1.27f3
Serial Number (system):          W88110KXYJX
Hardware UUID:          6CAA2D99-7A26-59B1-8038-EC15BE7CA804
Sudden Motion Sensor:
State:          Enabled
I NEED UPGRADE AND I already know that I should start buying snow leopard from apple , but after that how far can I go with these specifications??? I mean can I run maverick?
Thanks.

juliomaxter wrote:
I mean can I run maverick?
Yes.
You also can install up to 6 GB RAM which would be helpful running Mavericks. The RAM specifications for you MBP are 200-pin PC2-5300 (667MHz) DDR2 SO-DIMM. The most reliable sources of Mac compatible RAM are OWC and Crucial.
As you know, Snow Leopard 10.6.8 is required for ant OSX upgrade.
Ciao.

MacBook Pro running slowly, MacBook Pro running slowly

Ran Etrecheck:
Hardware Information:
          MacBook Pro (13-inch, Mid 2009)
          MacBook Pro - model: MacBookPro5,5
          1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
          2 GB RAM
Video Information:
          NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
          OS X 10.9.2 (13C64) - Uptime: 0 days 23:35:34
Disk Information:
          Hitachi HTS545016B9SA02 disk0 : (160.04 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 159.18 GB (35.59 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ-868
USB Information:
          Apple Inc. Built-in iSight
          Apple Internal Memory Card Reader
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.genieoinnovation.macextension.client.plist 3rd-Party support link
          [System] com.google.keystone.daemon.plist 3rd-Party support link
          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
          [System] com.genieoinnovation.macextension.plist 3rd-Party support link
          [System] com.google.keystone.agent.plist 3rd-Party support link
User Launch Agents:
          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [not loaded] [email protected]
          [not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
User Login Items:
          Yahoo! Messenger
          Garmin ANT Agent
          BodyMedia SYNC
          TuneupMyMac
          WDQuickView
Internet Plug-ins:
          o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
          Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          Flip4Mac WMV Plugin: Version: 2.3.8.1 3rd-Party support link
          OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
          Silverlight: Version: 5.1.30214.0 - SDK 10.6 3rd-Party support link
          FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
          Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
          iPhotoPhotocast: Version: 7.0
          CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 3rd-Party support link
          googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
          AdobePDFViewer: Version: 9.5.5 3rd-Party support link
          GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 3rd-Party support link
          NPRoblox: Version: 1.0.2.12 - SDK 10.8 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
          Unsubscribe.com: Version: 2.3
          Omnibar: Version: 1.2
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          Move-Media-Player: Version: npmnqmp 071505000006 3rd-Party support link
          Picasa: Version: 1.0 3rd-Party support link
          WebEx64: Version: 1.0 - SDK 10.5 3rd-Party support link
3rd Party Preference Panes:
          BodyMedia SYNC 3rd-Party support link
          Flash Player 3rd-Party support link
          Flip4Mac WMV 3rd-Party support link
          MacFUSE 3rd-Party support link
Old Applications:
          /Library/Application Support/Microsoft/MERP2.0
                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
          /Applications/Microsoft Office 2011/Office
                    Microsoft Graph:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    My Day:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    SyncServicesAgent:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Open XML for Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          /Applications/Microsoft Office 2011
                    Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Excel:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Outlook:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Outlook copy:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Word:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
          Microsoft Language Register:          Version: 14.3.9 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          Network Recording Player:          Version: 2.2.0 - SDK 10.5 3rd-Party support link
                    /Users/[redacted]/Library/Application Support/WebEx Folder/500/Network Recording Player.app
          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          Garmin Training Center:          Version: 3.2.1 - SDK 10.5 3rd-Party support link
          Citrix Receiver:          Version: 11.4.3 - SDK 10.0 3rd-Party support link
Time Machine:
          Skip System Files: NO
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 148.25 GB Disk used: 115.11 GB
          Destinations:
                    Time Machine Backups [Local] (Last used)
                    Total size: 465.44 GB
                    Total number of backups: 12
                    Oldest backup: 2011-10-19 00:29:18 +0000
                    Last backup: 2014-03-17 01:31:57 +0000
                    Size of backup disk: Excellent
                              Backup size 465.44 GB > (Disk size 148.25 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
               9%          mdworker
               9%          WindowServer
               2%          mds_stores
               2%          EtreCheck
               1%          mds
Top Processes by Memory:
          90 MB          mds_stores
          74 MB          Mail
          45 MB          com.apple.WebKit.Networking
          39 MB          Safari
          31 MB          EtreCheck
Virtual Memory Information:
          338 MB          Free RAM
          712 MB          Active RAM
          274 MB          Inactive RAM
          330 MB          Wired RAM
          760 MB          Page-ins
          34 MB          Page-outs

Pandasmom,
try disabling MacKeeper, to see if that makes a difference with the slowness.

My brand new MacBook Pro crashes...

I would be really grateful if anyone can make head or tail of the crash report I got below. It has crashed several times recently and with differnet programmes running each time, so I cannot understand the possible cause.
Thanks in advance!
Spec:
Retina, 15-inch, Late 2013
Processor 2 GHz Intel Core i7
Memory 8 GB 1600 MHz DDR3
Graphics Intel Iris Pro
Software OS X 10.9.3 (13D65)
Crash report:
Anonymous UUID:
7A8C4CC8-9F54-CD8D-C0AB-02BE17xxxxxxx
Fri Jun 6 07:38:54 2014
panic(cpu 6 caller 0xffffff801b2dbf5e): Kernel trap at 0xffffff801b5c3241, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000028, CR3: 0x0000000023aa7012, CR4: 0x00000000001606e0
RAX: 0x0000000000000032, RBX: 0xffffff802edba918, RCX: 0xffffff8031b4b752, RDX: 0xffffff8031b4b590
RSP: 0xffffff8127d13e30, RBP: 0xffffff8127d13e70, RSI: 0x0000000000000000, RDI: 0xffffff8031b4b753
R8: 0xffffff8031b4b400, R9: 0x00007fff927298d0, R10: 0x00007fff926ee2a8, R11: 0x0000000000000246
R12: 0x0000000000000384, R13: 0xffffff802edb9370, R14: 0xffffff802edb9380, R15: 0xffffff802f81f1f8
RFL: 0x0000000000010282, RIP: 0xffffff801b5c3241, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000028, Error code: 0x0000000000000000, Fault CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff8127d13ac0 : 0xffffff801b222fa9
0xffffff8127d13b40 : 0xffffff801b2dbf5e
0xffffff8127d13d10 : 0xffffff801b2f3456
0xffffff8127d13d30 : 0xffffff801b5c3241
0xffffff8127d13e70 : 0xffffff801b5d291e
0xffffff8127d13ea0 : 0xffffff801b5d23f8
0xffffff8127d13f00 : 0xffffff801b5d20d3
0xffffff8127d13f50 : 0xffffff801b640653
0xffffff8127d13fb0 : 0xffffff801b2f3c56
BSD process name corresponding to current thread: coreservicesd
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide:
0x000000001b000000
Kernel text base: 0xffffff801b200000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 563599694507
last loaded kext at 245010547025: com.apple.filesystems.msdosfs
1.9 (addr 0xffffff7f9bbb6000, size 65536)
last unloaded kext at 316468938725: com.apple.driver.AppleFileSystemDriver
3.0.1 (addr 0xffffff7f9d160000, size 8192)
loaded kexts:
com.avg.Antivirus.OnAccess.kext
14.0
net.telestream.driver.TelestreamAudio
1.1.0
com.apple.filesystems.autofs
3.0
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.iokit.IOBluetoothSerialManager
4.2.4f1
com.apple.driver.AppleGraphicsDevicePolicy
3.5.26
com.apple.driver.AGPM
100.14.15
com.apple.driver.ApplePlatformEnabler
2.0.9d1
com.apple.driver.X86PlatformShim
1.0.0
com.apple.driver.AppleHDA
2.6.1f2
com.apple.driver.AppleIntelHD5000Graphics
8.2.6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.4f1
com.apple.driver.AudioAUUC
1.60
com.apple.driver.AppleCameraInterface
4.26.0
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.driver.AppleThunderboltIP
1.1.2
com.apple.driver.AppleIntelFramebufferAzul
8.2.6
com.apple.driver.AppleLPC
1.7.0
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleHWAccess
1
com.apple.driver.AppleBacklight
170.3.5
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.driver.AppleUSBTCButtons
240.2
com.apple.driver.AppleUSBTCKeyboard
240.2
com.apple.driver.AppleUSBCardReader
3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.driver.AppleUSBHub
666.4.0
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.5.1
com.apple.driver.AppleAHCIPort
3.0.0
com.apple.driver.AirPort.Brcm4360
831.21.63
com.apple.driver.AppleUSBXHCI
677.4.0
com.apple.driver.AppleSmartBatteryManager
161.0.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleSMBIOS
2.1
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.kext.triggers
1.0
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.driver.DspFuncLib
2.6.1f2
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.4f1
com.apple.driver.X86PlatformPlugin
1.0.0
com.apple.AppleGraphicsDeviceControl
3.5.26
com.apple.iokit.IOAcceleratorFamily2
98.20
com.apple.driver.IOPlatformPluginFamily
5.7.0d11
com.apple.driver.AppleHDAController
2.6.1f2
com.apple.iokit.IOHDAFamily
2.6.1f2
com.apple.iokit.IOAudioFamily
1.9.7fc2
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOSurface
91.1
com.apple.iokit.IOBluetoothFamily
4.2.4f1
com.apple.driver.AppleSMC
3.1.8
com.apple.driver.AppleGraphicsControl
3.5.26
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.iokit.IONDRVSupport
2.4.1
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.iokit.IOGraphicsFamily
2.4.1
com.apple.driver.AppleUSBMultitouch
240.9
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.6
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.6
com.apple.driver.AppleThunderboltDPInAdapter
3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily
3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter
1.4.5
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.iokit.IOAHCIFamily
2.6.5
com.apple.driver.AppleThunderboltNHI
2.0.1
com.apple.iokit.IOThunderboltFamily
3.2.7
com.apple.iokit.IO80211Family
630.35
com.apple.driver.mDNSOffloadUserClient
1.0.1b5
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOUSBFamily
677.4.0
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.11
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.9
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.corecrypto
1.0
com.apple.kec.pthread
1
Model: MacBookPro11,2, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 2.18f6
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB Optical Mouse
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

The first thing that I would do is to uninstall:
com.avg.Antivirus.OnAccess.kext
...according to the developer's instructions. You don't need an ant-virus on your Mac and it's likely impacting system performance, even maybe the actual cause of the kernel panics.
Uninstall and see if the kp's stop. If they do, you'll have eradicated the problem.
Clinton

Perfect Key Logger on Macbook pro?

Hi,
I have reason to believe my boyfriend has downloaded a key logger onto my computer. I started noticing weird programs being downloaded that had to do with unarchiving files and unencrypting text and I looked into it and found an icon that said "PKL.app". So I googled it and perfect key logger came up. I tried to download it myself and when I did, it would download and never open. I know they are supposed to open the first time but then otherwise run in the background and only open with hot keys. I have tried a couple of variations with no luck. When I click the PKL.app icon (I saved it to my desktop after I found it) and press "open" nothing happens. If I press "get info" it says the date it was downloaded, last time it was opened ect. Also, within the "get info" area on the app icon there is a option to click that says "hide extensions" which is clicked and I am unable to unclick it. He has open access to my computer and I haven't had any credit card theft or anything like that which leads me to believe it is someone that doesn't have a desire to do anything other than on my personal level. Can someone take a look at what the terminal showed and give me any insight? If nothing shows up does anyone know what this PKL app that I can't open is? Also I tried removing the app and it wouldn't let me. Here are my terminal results:
Last login: Thu Feb 12 20:41:34 on ttys000
(name deleted for privacy)-MacBook-Pro-2:~ (name deleted for privacy)$ kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
com.zeobit.kext.Firewall (2.3.4)
(name deleted for privacy)-MacBook-Pro-2:~ (name deleted for privacy)$ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfi x|x)/{print $3}'
com.zeobit.MacKeeper.AntiVirus
com.microsoft.office.licensing.helper
com.adobe.fpsaud
(name deleted for privacy)-MacBook-Pro-2:~ (name deleted for privacy)$ launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
com.zeobit.MacKeeper.Helper
com.spotify.webhelper
com.google.keystone.user.agent
com.BT.PKL
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
(name deleted for privacy)-MacBook-Pro-2:~ (name deleted for privacy)$ ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta} * L*/Fonts 2> /dev/null
/Library/Components:
/Library/Extensions:
hp_io_enabler_compound.kext
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
Adobe AIR.framework
AudioMixEngine.framework
NyxAudioAnalysis.framework
PluginManager.framework
iTunesLibrary.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Flash Player.plugin
JavaAppletPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
SharePointWebKitPlugin.webplugin
Silverlight.plugin
flashplayer.xpt
nsIQTScriptablePlugin.xpt
/Library/Keyboard Layouts:
/Library/LaunchAgents:
/Library/LaunchDaemons:
com.adobe.fpsaud.plist
com.apple.remotepairtool.plist
com.microsoft.office.licensing.helper.plist
com.zeobit.MacKeeper.AntiVirus.plist
/Library/PreferencePanes:
Flash Player.prefPane
/Library/PrivilegedHelperTools:
com.microsoft.office.licensing.helper
/Library/QuickLook:
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
/Library/ScriptingAdditions:
/Library/Spotlight:
Microsoft Office.mdimporter
iWork.mdimporter
/Library/StartupItems:
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
Library/Address Book Plug-Ins:
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Fonts:
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
Library/Keyboard Layouts:
Library/LaunchAgents:
com.BT.PKL.plist
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.45B48A27-9871-4335-99D8-FA1 FA534FCE0.plist
com.apple.CSConfigDotMacCert-(email deleted for privacy)SharedServices.Agent.plist
com.google.keystone.agent.plist
com.spotify.webhelper.plist
com.zeobit.MacKeeper.Helper.plist
Library/PreferencePanes:
(name deleted for privacy)-MacBook-Pro-2:~(name deleted for privacy)$ osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
iTunesHelper, Dropbox, AdobeResourceSynchronizer, Google Drive
(name deleted for privacy)-MacBook-Pro-2:~ (name deleted for privacy)$

Yes, a keylogger is installed. What you should do next depends on the circumstances.
If you're an adult, and the keylogger was installed on your personal computer without your permission, then the computer may be evidence of a crime or a civil wrong. Consider the legal implications before you do anything. Assume that everything you've done with the computer is known to the party who installed the keylogger.
If you just want to clean up the machine, see below.
The only way you can be sure that the computer is not compromised is to erase at least the startup volume and restore it to something like the status quo ante. The easiest approach is to recover the entire system from a backup that predates the attack. Obviously, that's only practical if you know when the attack took place, and it was recent, and you have such a backup. You will lose all changes to data, such as email, that were made after the time of the snapshot. Some of those changes can be restored from a later backup.
If you don't know when the attack happened, or if it was too long ago for a complete rollback to be feasible, then you should erase and install OS X. If you don't already have at least two complete, independent backups of all data, then you must make them first. One backup is not enough to be safe.
When you restart after the installation, you'll be prompted to go through the initial setup process for a new computer. That’s when you transfer the data from a backup in Setup Assistant.
Select only users in the Setup Assistant dialog—not Applications, Other files and folders, or Computer & Network Settings. Don't transfer the Guest account, if it was enabled.
Reinstall third-party software from original media or fresh downloads—not from a backup, which may be contaminated. Don't reinstall "MacKeeper," which is a scam.
Unless you were the target of an improbably sophisticated attack, this procedure will leave you with a clean system. If you have reason to think that you were the target of a sophisticated attack, then you need expert help.
That being done, change all Internet passwords and check all financial accounts for unauthorized transactions. Do this after the system has been secured, not before.

Macbook pro early 2011 won't turn on

My MacBook Pro was working fine until an evening, when it suddenly turned off. It was connected to power and had about 70% charge. The Magsafe indicator turned off along with the mac, but it turned green soon. It still stays green and won't change to amber. Without the magsafe connected, the battery indicators won't respond. If the magsafe is connected, 6 battery indicators lit up as usual. I tried resetting the SMC, but no success. I tried looking for burned areas in the logic board, but everything seems fine.
(Small red ants were frequent visitors of my lap, when it was left unattended for an hour. They usually came out from beneath the keys when I am back Just saying... )

One more thing, I had my 1TB external HDD connected to the mac via USB, when all these happend. (http://www.wdc.com/en/products/products.aspx?id=470)

Very slow macbook pro

Hi, was wondering if anybody could help me. Got my macbook pro in 2011. A couple of weeks ago it got ultra slow the beachball appears for 1-2 minutes when opening applications to just typing into the search search bars- couldn't pinpoint a reason for this. I have used disk utility to repair the disk and permissions, i freed up space on my hard drive by moving stuff onto external hard drive. I've reinstalled yosemite but nothing seems to work.
would one of you fine chaps be able to help? this is my etre check
many thanks
Problem description:
Macbook runs extremely slowly , beach ball appears for 1-2 mins when opening apps or just closing folders
EtreCheck version: 2.0.11 (98)
Report generated 27 November 2014 00:59:04 GMT
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:15:10
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 318.84 GB (16.50 GB free)
Encrypted AES-XTS UnlockedPaused
Core Storage: disk0s2 319.21 GB Online
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Dynastream Innovations ANT USB-m Stick
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Symantec/AntiVirus
[not loaded] com.symantec.kext.SymAPComm (12.7f56 - SDK 10.6) Support
/Library/Application Support/Symantec/IntrusionPrevention/NewEngine
[loaded] com.symantec.kext.ips (3.9.2f1 - SDK 10.8) Support
/Library/Extensions
[loaded] com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) Support
/System/Library/Extensions
[loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.7 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) Support
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
Startup Items: ℹ️
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
StartOuc: Path: /Library/StartupItems/StartOuc
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.notify.plist Support
[not loaded] com.paragon.NTFS.vendor.plist Support
Problem System Launch Daemons: ℹ️
[failed] com.apple.ucupdate.plist
[failed] com.apple.watchdogd.plist
[running] com.seagate.TBDecorator.plist Support
Launch Agents: ℹ️
[not loaded] com.symantec.errorreporter-periodicagent.plist Support
[not loaded] com.symantec.uiagent.application.plist Support
[not loaded] HWPortCfg.plist Support
Launch Daemons: ℹ️
[not loaded] com.adobe.fpsaud.plist Support
[not loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[not loaded] com.microsoft.office.licensing.helper.plist Support
[not loaded] com.symantec.errorreporter-periodic.plist Support
[not loaded] com.symantec.liveupdate.daemon.ondemand.plist Support
[not loaded] com.symantec.liveupdate.daemon.plist Support
[not loaded] com.symantec.nav.migrateqtf.plist Support
[not loaded] com.symantec.sharedsettings.plist Support
[not loaded] com.symantec.symdaemon.plist Support
User Launch Agents: ℹ️
[not loaded] com.adobe.ARM.[...].plist Support
[not loaded] com.divx.agent.postinstall.plist Support
[not loaded] com.facebook.videochat.[redacted].plist Support
[not loaded] com.google.keystone.agent.plist Support
[not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
OVSHelper: Version: 1.1 Support
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.2 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
GarminGpsControl: Version: 4.0.3.0 Release - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 45 Check version
User Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
DivX Support
Flash Player Support
Norton\nQuickMenu Support
Paragon NTFS for Mac ® OS X Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 302.34 GB
Destinations:
Transcend [Local]
Total size: 999.86 GB
Total number of backups: 1
Oldest backup: 2014-11-26 04:23:38 +0000
Last backup: 2014-11-26 04:23:38 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
      99% SystemUIServer
      91% corestoraged
      25% cloudd
      19% WindowServer
      10% mds
Top Processes by Memory: ℹ️
245 MB com.apple.WebKit.WebContent
147 MB Safari
121 MB WindowServer
107 MB spindump
90 MB Finder
Virtual Memory Information: ℹ️
152 MB Free RAM
1.85 GB Active RAM
1.72 GB Inactive RAM
535 MB Wired RAM
6.54 GB Page-ins
7 MB Page-outs

You main problem is that someone convinced you to install Norton/Symantec. That last version that did not cause Macs trouble was relased in 1998!
https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_En dUserProfile_en_us
You also have CleanMyMac--another bit of unneeded dreck foist upon hapless Mac owners.
http://www.businessblogshub.com/2013/03/watch-out-for-cleanmymac-2/
While you are at it , remove all the seagate files. Most software that comes bundled with an external drive is useless on Macs (use Time Machine) and they often hurt performance. IF there is a Seagate folder in either Applicaitosn or Utilities, there should be an uninstall app within.

My 2012, 17" macbook pro starts, gray screen and shuts down.

Anybody knows why my 2012, 17" macbook pro is starting with gray screen and mac logo and shuts down after?
I have Mavrick on. Last night i tried to use itunes and got an error for the first time. It said " itunes was corrupted or not installed correctly" . There is no reason because i listened to music just day before. After working on some docs i shut down the laptop. This morning when i tried to start up it didnt happened. Tried all shortcuts to do recorvery. It said " mac HD and Recorvery HD" both are blocked and not accessible.
Ran another doagnoses, checked hard drive and got errors.
I cant see why hard drive might be damaged.
Plz help me out. I didnt do any backup and dont ant to reformat it.
Thanks
-Soleil

Well, i tried different things. First tried Recorvery start. It showed mac HD and Recovery HD but i couldnt choose any, said it was locked.
When i diagnosed the hard drive, dont remember exactly but it ran the HD test and on red showed Hard Drive damaged.
Tonight after putting this questions here i tried again Online Help option, i could see all my folders, files, applications but couldnt open any. It was using Safari.
Not sure whats going on. All started with getting slow and i didnt turn the laptop off "was on sleep" for few days till last night.
Like i said before, last night i couldnt start iTunes, but didnt pay attention to it and shut off laptop. Only if i knew it wont start up again.. :-(

MacPro iMac MacBook Pro

Its a new year and I have some old systems Iw ant to update.
I work on my MacPro and its all up to date(my main system). I have an older iMac Late 07 and MacBookPro 09 I would like to get up to date. I am adding new Internal HDs and RAM.
Can I clone my MacPro System drive and just copy them over to the iMac and MacBook Pro so all systems are up to date and mirrored? My concern is Snow leopard and multiple system? I have the family pack but do not want to have to install each system from scratch.
Thank You

Michele,
That will work just fine. Clone the system to external and then clone to your other systems. Also it's legal since you have the family pack.
Regards

Ant in MacBook Pro

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