Any idea why my saved documents are unable to be read? "convert file from" box pops up, applications are listed to use but if any are chosen, the file then opens but is in symbols

When attempting to open saved documents for viewing a box pops up "convert file from" with applications that can be chosen from to use. When any of the options are chosen the document then opens but is in symbols and is unreadable. This is happening with all saved documents. Can you offer any help with this?

Hi,
If you don't find any clue, you can send your file to me (guillaume.rouyreATgcosiDOTcom, replace cap) so I can give a try.
Hope this helps,
Guillaume Rouyre, MBA, MCP, MCTS |

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Date: Mon, 23 Apr 2012 09:12:15 -0600
From: [email protected]
To: [email protected]
Subject: premiere pro 5.5 stops working when playing a sequence, saving a project or closing,any ideas why?
    Re: premiere pro 5.5 stops working when playing a sequence, saving a project or closing,any ideas why?
    created by John T Smith in Premiere Pro CS5, CS5.5, & CS6 - View the full discussion
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Please follow us on Twitter @VZWSupport

Any idea why my saved documents are unable to be read? "convert file from" box pops up, applications are listed to use but if any are chosen, the file then opens but is in symbols

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