Any refund after cancel subscrption

My skype name is icacligen. Today, I mistakenly bought a subscription and it cost me over 40 euro. after I recognize it, I cancelled this subscription. (within 5 mins)
But this subscription lasts for one year. I wonder if it is possible for me to get those 40 euro back?!!!

Hi,
Yes it is possible, but you need to request it from Cstomer Service, not here on forum
Please see: https://support.skype.com/en/faq/FA297
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

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No refund after cancellation

Hi, I wonder if you can help?
I recently signed up with BT for Broadband, Phone and TV package after being given a ridiculous quote from my current provider to add BTSport, (for MotoGP coverage), to my package.My account was debited for £196.95 immediately.
After terminating my contract with my current provider, they subsequently called me and bettered BT's offer.
I subsequently cancelled my contract with BT. This all took place on 18th/19th Feb 2014.
Approximately 2 weeks later I still hadn't received a refund from BT so contacted them via the live chat section on their website. i asked about my refund and was asked to wait whilst the person went to check my account. I was told that they had now processed the refund and that I would receive the money in my account in 5 days. I asked what would have happened if I hadn't contacted them and was assured that the refund would have been processed in due course.
The responder's closing line on the chat said that the refund would be in my account in 10 days time!
No refund was received so I telephoned BT on 20th March asking where my money was. The person at the call centre again asked me to wait whilst they checked and came back with, 'I've processed your refund and the money will be in your account within 3 days'. I asked why it wasn't already in as promised and they claimed that there was a problem processing the refund.
I telephoned again on 23/3 and was told that the refund was given on 20/3, and that I would receive an E mail confirming that fact by the end of 23rd and that the money would be in my account within 3 days.
No E mail arrived.
The money has still not arrived in my account so I telephoned BT to ask where it was. I got the same runaround again, 'please give me one moment', (repeated at least 10 times), and was then told that the refund was now processed and that the money would be in my account in 5 days. I thanked the operator for her help and asked why she had just processed the refund when I had been told that it was already processed on 20th March. She couldn't answer that but said that the money would be back with me in 5 days. I asked to speak to her manager for an explanation why I keep being told the same thing and yet have not received my money back. She didn't sound too pleased but took my telephone number, (which must have already been in front of her?), for her manager to call me.
The manager, JIT SEN, called me and asked the problem, I explained and was subsequently cut off.
He called back straight away, apologising and said that he had checked and that the money would be with me in 5 days.
I asked why I keep getting told this and how come they keep processing the refund when I have been told that it was given on 20th March to which he replied that I would get my money back. I said that if I called again in 5 days time , would I get the same thing again to which his reply was, 'call in 7 days time as we can't process refunds at the weekend'. I again asked why the money was not in my account as it was now over a month since BT E mailed me cancelling the contract to which he replied, 'contact your bank'. I told him that the bank were not to blame if BT hadn't issued the refund to which his reply was, 'it's nothing to do with us, contact your bank'. I again told him that it was now over a month that BT had had my money to which his reply was, 'don't worry, you'll get your money back'.
Fortunately, I had the funds to re-sign with my former provider. What if I were someone who didn't have the funds and maybe went overdrawn to continue their broadband/phone connection? If they didn't have continuation they could have also lost their phone number.
Here's hoping you can help, thanks for listening.
Ian.

I cannot see, in that case, why you would have paid any money upfront, unless it was a security deposit of some sort?
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail within 5-6 working days.
Please use the tracked e-mail, to reply, not via the forum. Thanks
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Got a refund after cancelled year subscription i h...

I had a year subscription for skype-out which i hardly used for tha last half year, and I didn't know it was automatically continued next year again. today I got an email said I bought another year subscription but I want to cancel this year's subscription.
According to the refund policy, I can get a refund within 15 days without using it, so I could got a refund.
I talked with a staff on a live chat, it was easy to get it.
I seached a bit to get there so I just wanted to tell people this solution! Because I even thought there is no customer service.
this pase shows how to request a refund.
https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund

I Suggest that you contact Apple support.
Contact Apple for support and service - Apple Support
JIm

Refund after cancelation

I have canceled my iTunes Match Subscription, does anyone know how I can get my refund back weather it be in store credit or credited it back to my credit card? Thanks in advance!

You need to contact iTunes Store support.

How do I receive a refund after cancelling my adobe membership?

I Just cancelled my membership. I was billed Sept. 12, posted Sept. 16. The website has informed me a full refund is available within 30 days of purchase, and to obtain this, I need to go through customer support. I am trying to do so and am incredibly frustrated that it keeps linking me back to forums, or to the same customer support page. What do I do?

Hi kidefoster,
To get a refund please contact our chat support at: http://adobe.ly/1d3k3a5
Regards,
Rave

Prometric refund not paid after cancelling an exam and my visa card has already been charged USD15 for the cancellation fee !

Below is the email i sent to prometric following up my refund after cancelling an exam and being charged USD 15 for the cancellation fee, but no one is saying anything up to now or any explanation on when i should be receiving my refund.
Hi,
In regards to the above subject field and below cancellation details for an exam 070-681 -
TS: Windows 7 and Office 2010, Deploying.
I have cancelled for the exam and my visa card has been charged for the cancellation fee of USD 15, but i have
not received the refund as yet.
Please do the needful so that i can book for another exam as soon as possible.
Your urgency in this matter will be highly appreciated !
Sincerely,
Salim.
----- Forwarded Message -----
From: @prometric.com" <@prometric.com>
To:
Sent: Monday, August 25, 2014 1:08 PM
Subject: Prometric Exam Information (Z29LON501E)
Dear SALIM,
Thank you for cancelling your exam with Prometric, a leading worldwide provider of comprehensive technology-based testing and assessment services. Your cancellation request has been received and confirmed.
Included within this e-mail is your official appointment summary. Please retain this information for your records.
Included below are answers to frequently asked questions. Please do not reply to this e-mail. For additional assistance, you may visit our website at
Appointment Summary
Order Confirmation Number/Document Number: Z29LON501E
Candidate's Name:
SALIM MOHAMED
Candidate Address:
77852
NAIROBI, KE-300 00610 Kenya
Candidate Company:
Candidate Primary Phone:
Candidate Email Address:
@yahoo.com
Exam Details:
Program Name:
Microsoft (070, 071, 074, MBx)
Exam Name/Description:
TS: Windows 7 and Office 2010, Deploying
Exam Number:
070681
Exam Language:
U.S. ENGLISH
Appointment Date:
Appointment Time:
Appointment Duration (HH:MM):
4:00
Please note that the appointment duration may include an exam tutorial and client survey.
Test Site Code:
KN7H
Test Site Address:
57666,00200,1st Floor, Fedha Plaza,
MPAKA Road Junction, Westlands,
Nairobi, 00200 Kenya
Test Site Phone:
0203744720/
Payment Details:
Exam Price/Currency:
80.00 USD
Discount (if any):
0.00 USD
VAT/GST/Sales Tax:
0.00
Date of Payment/Tax Point:
24 AUG 2014
Total Amount Paid/Currency:
-80.00 USD
Payment Type:
VISA
Cancellation Fee(if any):
15.00 USD
Reschedule Fees (if any):
Payment Date
Amount Paid
Frequently Asked Questions
How will I obtain a refund?
If your credit card has already been charged and you are eligible for a refund, you will receive a refund along with a charge for any applicable fees. If a voucher was used, your same voucher number will be reactivated.
How can I Check my Appointment Status?
If you would like to review the status of your appointment, please visit. Choose "Candidate History" then login using your e-mail address and password.
What if I forget my Prometric Internet password?
If you forget your Prometric Internet password click on the following link
You will be asked to enter your e-mail address or user name, then a new password will be mailed to you at the email address you have on file with Prometric.
How do I update my candidate profile?
Please take a moment and confirm that your personal information listed above is accurate, as this is how your name will appear on any certificate earned and the address to which all certificates and communication will be sent. To ensure proper
delivery of your exam and all certification materials, Prometric must have accurate and current information. If any information needs to be updated, please visit choose "Update Personal Information", then login using your e-mail address and
password.
Please note: This address reflects your permanent, home address. To ensure delivery of official correspondence and certification material, you may also provide name and address information in your
country's official language.
Can I contact Prometric with specific questions?
If you have taken your test, plan to take a test with Prometric, or have any other concerns, please follow the appropriate links below to help solve your issues:

Hello,
The TechNet Wiki Forum is a place for the TechNet Wiki Community to engage, question, organize, debate, help, influence and foster the TechNet Wiki content, platform and Community.
Please note that this forum exists to discuss TechNet Wiki as a technology/application.
As it's off-topic here, I am moving the question to the
Where is the forum for... forum.
Karl
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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After updating to Mavericks and trying to updates for my apps I get : This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

After updating to Mavericks and trying to updates for my apps I get : This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. My apple id has always been .mac but after the update I used .me. Are these not synonymous?

Hi everyone yesterday I was experiencing the same problem I am glad to share its fixed now for me
"This issue is only related to our Apple ID and to to those specific apps which we already have on phone or had installed on phone before except for those apps which we already have in purchase history AppStore>Updates>Purchase(on iPhone) History(having cloud icon next to them) it's something related to our purchase data
*ITS NOT RELATED TO PHONE OR MAC!
*RESETTING OR UPDATING THE DEVICE WONT MAKE A DIFFERENCE!
(As in my case it was on iPhone 4 7.1.1 iPhone 5s 7.0.3 and iTunes of course )
Here is how I got it fixed
I contacted apple support via chat method and I asked about a solution giving my info.she told me that she submitted my application and in order to resolve this I should not be using my AppStore ID for any purchase for at least 30mins as doing so may not resolve the issue so I checked it after couple hours and it's fixed
(As I read in some other discussions that some people asked for solution from apple support and they told them to reset the device or so.. You may need to make your statement clear that it's appearing both on iTunes and iPhone )

Is there any way to cancel the iTunes Match renewal after the transaction?

Hey everyone,
My iTunes match has just automatically renewed even though I'm about 90% sure that I deactivated it when I reinstalled iTunes due to the fact that iTunes match would make it crash every time...
I really can't justify spending £20 on something that I'm never going to use and I think it's kind of naughty of Apple not to send me an email before. I can't really say that I'm surprised with the way I've been treated as a customer since I got my iPhone.
But yeah, is there any way to cancel it and get a refund AFTER the renewal or is that completely unheard of?

You can always try contacting iTunes support and seeing if they will reverse the transaction. I would think that iTunes Match would show up on the Report a Problem page. Note: it's at the support agent's discretion on whether they'll issue a refund since the store policy is that all sales are final.
https://reportaproblem.apple.com/
If it isn't listed there, you can try contacting iTunes Store support through https://getsupport.apple.com/

I updated to OS X Yosemite but iPhoto will not download, is saying because it was bought by a different user or the item was refunded or cancelled. Now I cannot access ANY of my photos...

I updated to OS X Yosemite but iPhoto will not download, is saying because it was bought by a different user or the item was refunded or cancelled. Now I cannot access ANY of my photos...how can I fix this????

If you are logged in with the Apple ID that was used to purchase iPhoto or to set up the computer if it came preinstalled then quit iPhoto, backup your iPhoto library and drag the iphoto application to the trash (do not empty the trash yet) and then go to the App store and install iPhoto
If that does not resolve contact App store support - link is on the right of the App store window
LN

Why is that I am not able to update iPhoto after install os x yosemite? is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled" iPhoto is gone after installing to OS X Yosemite. Where did it go and how do i get all my pictures back ??
HELP !!!

"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled" iPhoto is gone after installing to OS X Yosemite. Where did it go and how do i get all my pictures back ??
HELP !!!
Did you upgrade to Yosemite, without first updating to iPhoto 9.5.1 in Mavericks? Then updating to 9.6 may not work - it is buggy at the moment.
If you already own a version of iPhoto 9.x.x, but cannot update iPhoto, try to buy a new version. When I look at the AppStore, the price has now changed to "Free", so it should not matter if you buy again or update.
Delete iPhoto from Applications, but do not empty the Trash.
Go to the first page of the App Store and sign in with your AppleID.
Search for "iPhoto" using the Search field.
What does the button below the iPhoto icon show? If it is showing "Free" like for me, click "free" to purchase again.

Trying got update iPhoto after OS update - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.???

Trying got update iPhoto after OS update - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

With Yosemite you need to update to iPhoto 9.6.
The error message means, that iPhoto has not been associated with your AppleID. You do not say, which iPhoto version you are trying to update from.
Associating iPhoto with your AppleID should have happened, when you bought the computer with iPhoto preinstalled with MacOS X Lion or later or with the Mavericks upgrade, if your Mac came with SnowLeopard. Try, if you can "accept" iPhoto now:
Sign into the AppStore with your AppleID
Open the "Purchased" tab. Do you see iPhoto with an "Accept" button?
Accepting associates your Apple ID with the preinstalled iPhoto. It should move iPhoto from the "Accept" portion of the App Store to the "Purchased" tab. After that, you should be able to update iPhoto from the Updates tab of the AppStore. If you do you not see the update there, try to buy iPhoto. iPhoto may show for free, so you do not have to pay again.
Backup your iPhoto library, if you do not have a current backup.
Uninstall iPhoto by deleting it from the Applications folder, otherwise you cannot buy it again. But do not empty the Trash, so you can put iPhoto back, if need be.
Launch the App Store, click the "Store" menu, and sign in with your current AppleID.
Open the main page "Featured" of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support to sort out the AppleID. Use this link: http://www.apple.com/support/mac/app-store/contact/
After you update iPhoto, your iPhoto Library will need upgrading. Make a backup of your iPhoto Library, before you open iPhoto the first time after updating.

This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled... this comes up when I go to update Iphoto after installing Yosemite... how do I fix this?

This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled... this comes up when I go to update Iphoto after installing Yosemite... how do I fix this?

I have resolved this issue with the apple chat support by going to the "purchases" tab in the app store - where there was a message that I had to accept updates for the apps that wouldn't update. Once I did this, signing in for each of them, they all updated just fine.

After updating to Mavericks the apps store gives me the message "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." How do I still update my apps??

After updating to Mavericks the apps store gives me the message "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." How do I still update apps such as iphoto??

What happened was you never accepted these apps into your Mac App Store account.
Drag & drop the apps in the Trash and use OS X Recovery to install them again. after installing the apps be sure to accept them into your account this time from the Purchases pane of the Mac App Store.
OS X Recovery -
http://support.apple.com/kb/HT4718

I placed the order for iphone 4s on 21st august 2012. it got cancelled on 23rd august 2012 but till now i havent got any refund from apple. is that normal or i shud take some more actions?

i placed the order for iphone 4s on 21st august 2012. it got cancelled on 23rd august 2012 but till now i havent got any refund from apple. is that normal or i shud take some more actions?

http://store.apple.com/us/help/returns_refund

After installing yosemite iphoto does not open keep getting message"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

I upgraded to yosemite iphoto does not open keep getting message"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.

Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

Any refund after cancel subscrption

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