Got a refund after cancelled year subscription i h...

I had a year subscription for skype-out which i hardly used for tha last half year, and I didn't know it was automatically continued next year again. today I got an email said I bought another year subscription but I want to cancel this year's subscription.
According to the refund policy, I can get a refund within 15 days without using it, so I could got a refund.
I talked with a staff on a live chat, it was easy to get it.
I seached a bit to get there so I just wanted to tell people this solution! Because I even thought there is no customer service.
this pase shows how to request a refund.
https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund

I Suggest that you contact Apple support.
Contact Apple for support and service - Apple Support
JIm

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Hi Razora,
When we talk about Creative cloud, it is Yearly or monthly based subscripotion. As long as you pay, your Creative cloud keeps on working.
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Hi Razora,
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Hi Brian,
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Hi,
Yes it is possible, but you need to request it from Cstomer Service, not here on forum
Please see: https://support.skype.com/en/faq/FA297
If my answer helped to fix your issue, mark it as a Solution to help others.
Thank You!
Please send private messages only upon request.

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The initial deposit plus simple interest is refunded or is supposed to be refunded but what happens the company takes out for any bills due or upcoming. However it could be a racket, call them up and ask why the shortage. if you did not pay the upcoming invoice take that normal bill due and subtract. it may cime out correct.
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One Q&A in your FAQs has attracted my attention.
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Do Creative Cloud members have access to previous versions of Creative Cloud apps?
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Sjaani wrote:
Does this mean as a CC subscriber I can cancel my subscription at any time and walk away with a usable version of the 'select set' of software? Be it CS6 or what ever may be archived in the future at the time of subscription cancellation.
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Hi, I wonder if you can help?
I recently signed up with BT for Broadband, Phone and TV package after being given a ridiculous quote from my current provider to add BTSport, (for MotoGP coverage), to my package.My account was debited for £196.95 immediately.
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Here's hoping you can help, thanks for listening.
Ian.

I cannot see, in that case, why you would have paid any money upfront, unless it was a security deposit of some sort?
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail within 5-6 working days.
Please use the tracked e-mail, to reply, not via the forum. Thanks
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
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