How do I receive a refund after cancelling my adobe membership?

I Just cancelled my membership. I was billed Sept. 12, posted Sept. 16. The website has informed me a full refund is available within 30 days of purchase, and to obtain this, I need to go through customer support. I am trying to do so and am incredibly frustrated that it keeps linking me back to forums, or to the same customer support page. What do I do?

Hi kidefoster,
To get a refund please contact our chat support at: http://adobe.ly/1d3k3a5
Regards,
Rave

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