Anybody tried Sun Developer Expert Assistance package on Swing API?

Question

Dear developers -
Earlier, I posted a problem on what appears to be a bug on http://forums.sun.com/thread.jspa?threadID=5344007, where the post went unanswered, thanks to all of you who tried to help by the way. I also reported it as a bug on Oct. 31 (bug # 1380032), which is unanswered and is not visible yet.
Due to how this issue is critical for me, I am considering purchasing the plan show at http://developers.sun.com/services/expertassistance/index.jsp. My question to any one who may have had such an experience with such plans: would they be able to deliver a solution or a decent work-around? Would it be worth the money? And, is it just the $49 or this is just to get them to notice me and then it runs using different rates? I called two 1-800 Sun numbers already and both were not able to give me specific answers.
It is worth it for me if they can solve it; otherwise, and with deep sorrow, I would have to ditch Java for a language I haven't used for the past 8 years now ;-)
I appreciate any input you have shed on this.
Mohsen

Answer 1

Many, many thanks to you Darryl; unfortunately, this glitch is still persistent! I have:
- changed thefont to "Arabic Transparent", and
- added your code snippet to force an RTL run
Also, to make it easier to those who want to give it a spin, I hard-coded a string that jTextPane1 will show when it is run. To reproduce that horrible error I mention in the previous post, simply follow these steps:
- Once running, click the mouse anywhere in the text, you would notice that the caret positioning is correct, going from 0 on the RHS to 15 on the LHS; so far so good.
- Now, add one space to force a word-wrap and hell breaks loose! Notice now that the caret position on the first line is no longer correct, it is reversed, and adding text will go into a different location.
- delete that space again, suddenly, caret positioning regains consciousness and is back to expected behavior!
And this, dear developers, has been my nightmare (truly it is) for several months now.
The code:
package workshop.onframes;
import java.awt.ComponentOrientation;
import java.awt.Font;
import java.awt.Rectangle;
import java.awt.font.TextAttribute;
import java.util.Map;
import javax.swing.event.CaretEvent;
import javax.swing.event.CaretListener;
import javax.swing.text.BadLocationException;
* @author Mohsen Madi
public class NewJFrame1 extends javax.swing.JFrame {
   /** Creates new form NewJFrame1 */
   public NewJFrame1() {
      initComponents();
      this.applyComponentOrientation(ComponentOrientation.RIGHT_TO_LEFT);
      jTextPane1.setComponentOrientation(ComponentOrientation.RIGHT_TO_LEFT);
      Map<TextAttribute, Object> attributes =
              (Map<TextAttribute, Object>) jTextPane1.getFont().getAttributes();
      attributes.put(TextAttribute.RUN_DIRECTION, TextAttribute.RUN_DIRECTION_RTL);
      Font font = Font.getFont(attributes);
      font = font.deriveFont(attributes);
      jTextPane1.setFont(font);
      jTextPane1.setText("&#1575;&#1587;&#1583;&#1601; &#1575;&#1587;&#1583;&#1601; &#1575;&#1587;&#1583;&#1583;&#1575;");
      CaretListener caretListener = new CaretListener() {
         public void caretUpdate(CaretEvent e) {
            int dot = e.getDot();
            int mark = e.getMark();
            if (dot == mark) {
               try {
                  Rectangle cc = jTextPane1.modelToView(dot);
                  System.out.println("Caret text position: " + dot +
                          ", view location (x, y): (" + cc.x + ", " + cc.y + ")");
               } catch (BadLocationException ble) {
                  System.err.println("CTP: " + dot);
            } else if (dot < mark) {
               System.out.println("Selection from " + dot + " to " + mark);
            } else {
               System.out.println("Selection from " + mark + " to " + dot);
      jTextPane1.addCaretListener(caretListener);
   /** This method is called from within the constructor to
    * initialize the form.
    * WARNING: Do NOT modify this code. The content of this method is
    * always regenerated by the Form Editor.
   @SuppressWarnings("unchecked")
   // <editor-fold defaultstate="collapsed" desc="Generated Code">
   private void initComponents() {
      jScrollPane3 = new javax.swing.JScrollPane();
      jTextPane1 = new javax.swing.JTextPane();
      setDefaultCloseOperation(javax.swing.WindowConstants.EXIT_ON_CLOSE);
      jTextPane1.setFont(new java.awt.Font("Arabic Transparent", 0, 24)); // NOI18N
      jTextPane1.setAutoscrolls(false);
      jTextPane1.addKeyListener(new java.awt.event.KeyAdapter() {
         public void keyTyped(java.awt.event.KeyEvent evt) {
            jTextPane1KeyTyped(evt);
      jScrollPane3.setViewportView(jTextPane1);
      javax.swing.GroupLayout layout = new javax.swing.GroupLayout(getContentPane());
      getContentPane().setLayout(layout);
      layout.setHorizontalGroup(
         layout.createParallelGroup(javax.swing.GroupLayout.Alignment.LEADING)
         .addGroup(layout.createSequentialGroup()
            .addContainerGap()
            .addComponent(jScrollPane3, javax.swing.GroupLayout.DEFAULT_SIZE, 159, Short.MAX_VALUE)
            .addContainerGap())
      layout.setVerticalGroup(
         layout.createParallelGroup(javax.swing.GroupLayout.Alignment.LEADING)
         .addGroup(layout.createSequentialGroup()
            .addContainerGap()
            .addComponent(jScrollPane3, javax.swing.GroupLayout.PREFERRED_SIZE, 85, javax.swing.GroupLayout.PREFERRED_SIZE)
            .addContainerGap(javax.swing.GroupLayout.DEFAULT_SIZE, Short.MAX_VALUE))
      pack();
   }// </editor-fold>
    private void jTextPane1KeyTyped(java.awt.event.KeyEvent evt) {                                   
       if (evt.getKeyChar() == 'a') {
          evt.setKeyChar('\u0627');
       } else if (evt.getKeyChar() == 's') {
          evt.setKeyChar('\u0633');
       } else if (evt.getKeyChar() == 'd') {
          evt.setKeyChar('\u062f');
       } else if (evt.getKeyChar() == 'f') {
          evt.setKeyChar('\u0641');
       } else if (evt.getKeyChar() == 'g') {
          evt.setKeyChar('\u062c');
       } else if (evt.getKeyChar() == 'h') {
          evt.setKeyChar('\u0647');
       } else if (evt.getKeyChar() == 'j') {
          evt.setKeyChar('\u062c');
       } else if (evt.getKeyChar() == 'k') {
          evt.setKeyChar('\u0643');
       } else if (evt.getKeyChar() == 'l') {
          evt.setKeyChar('\u0644');
    * @param args the command line arguments
   public static void main(String args[]) {
      java.awt.EventQueue.invokeLater(new Runnable() {
         public void run() {
            new NewJFrame1().setVisible(true);
   // Variables declaration - do not modify
   private javax.swing.JScrollPane jScrollPane3;
   private javax.swing.JTextPane jTextPane1;
   // End of variables declaration
}