Anyone else on 4G LTE seeing fairly high packet loss recently?

For the past week or two I've been noticing quite a bit of packet loss when I run a ping test against 8.8.8.8 (Google DNS) or Yahoo. Each time I run the ping test for 250-500 pings and the packet loss is consistently around 3-5% which is high. Verizon just upgraded the tower in my area to 4G LTE around 3-4 weeks ago and so far my speeds have been pretty great (20-35 Mbps) and my signal is strong without fluctuation (-67 dBi, SINR 20-30) so it's just the packet loss that I'm dealing with.
The first week of being on the 4G LTE I ran a few quick ping tests against Google while setting up my 4G antenna and didn't notice any packet loss but maybe I just didn't run the tests long enough. I've tried pinging a few other servers like 4.2.2.2 (Verizon DNS) and 208.67.220.220 (OpenDNS) and I'm seeing like maybe one dropped packet in 500 pings which is only a .2% packet loss which is a huge difference from results I get pinging Google and Yahoo.
Anyone else noticing packet loss on your 4G LTE connection? I've already opened a ticket with Verizon but I don't know if they'll do anything about it since they like to just tag my location as a marginal coverage area and not look into issues when I report them.

I have as well. I am in Jacksonville, FL and notice when I put my phone into hotspot mode that any machine attached to it will suffer between 6-10% packet loss. It happens in spurts- at first when I connect it is perfect. 60ms pings to www.google.com and barely 1-2 lost packets in the first 5-10 minutes. Then all of a suddenly the whole thing just goes to pot. At first it starts losing a few packets... then it starts losing a BUNCH of packets. Then it gets so bad I start going from the "Request timed out" message to it being "Reply from 192.168.1.1: Destination net unreachable.". This continues for several minutes and then it returns to semi-normality. So a few minutes working, a few minutes not. It's pretty unbearable.
The really frustrating part is seeing AT&T users right next to me with almost 0% packet loss ;_; In the end, I usually have to connect to their phone to do any browsing, since mine simply doesn't allow me to do even the simplest of internet navigation when it gets like that.

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  • High Packet Loss, High Ping and Slow Connection Ov...

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    Four the last couple of weeks I have been trying to investigate the problem myself and I have done the following things:
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    Opened the ports on my firewall within the home hub (no difference)
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    Tested for interference from neighbours wifi using inSSIDider office (it wasn’t, operating on different channels)
    Switched every device that requires internet off apart from the PC (no difference)
    So with all that in mind I am fairly confident that it is nothing within my house that has caused a significant reduction in internet quality.
    Now I have tried my best to display the problem I am having by recording the connection quality for the last 24 hours. The table below represents the condition and quality of the connection after leaving it a period of time without resetting:
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    Connection Information
    Line state:
    Connected
    Connection time:
    0 days, 21:52:14
    Downstream:
    12.96 Mbps
    Upstream:
    910 Kbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.5 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    6.7 dB / 5.4 dB
    Line attenuation (Down/Up):
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    Output power (Down/Up):
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    FEC Events (Down/Up):
    987297 / 12745
    CRC Events (Down/Up):
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    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
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    Loss of Power (Local/Remote):
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    HEC Events (Down/Up):
    2437 / 252630
    Error Seconds (Local/Remote):
    189 / 36430
    And here is a result of the ping and packet loss during this time:
    Now I immediately reset the home hub after running that test and ran the test again. These are the results I a achieved within 2 minutes of internet connectivity:
    ADSL Line Status
    Connection Information
    Line state:
    Connected
    Connection time:
    0 days, 00:01:05
    Downstream:
    13.77 Mbps
    Upstream:
    910 Kbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.5 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    6.4 dB / 5.6 dB
    Line attenuation (Down/Up):
    29.4 dB / 16.4 dB
    Output power (Down/Up):
    20.4 dBm / 12.6 dBm
    FEC Events (Down/Up):
    159 / 12746
    CRC Events (Down/Up):
    1 / 15573
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
    0 / 252639
    Error Seconds (Local/Remote):
    1 / 36438
    Even within the time it has taken to compose this page my internet quality has nose-dived from the previous result above to the following: 
    Connection Information
    Line state:
    Connected
    Connection time:
    0 days, 00:52:31
    Downstream:
    13.77 Mbps
    Upstream:
    910 Kbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.5 Annex A
    Latency type:
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    Noise margin (Down/Up):
    6.1 dB / 5.4 dB
    Line attenuation (Down/Up):
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    Output power (Down/Up):
    20.4 dBm / 12.6 dBm
    FEC Events (Down/Up):
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    CRC Events (Down/Up):
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    Loss of Framing (Local/Remote):
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    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
    72 / 252647
    Error Seconds (Local/Remote):
    10 / 36449
    What is causing this poor quality in connection and what can be done to rectify the problem?
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    Regards,
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    Thank you for you quick reply, I have just moved my hub to the master socket again and re-run the test and I seem to be getting the same results.
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    Connection Information
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    Connection time:
    0 days, 00:17:47
    Downstream:
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    Upstream:
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    ADSL Settings
    VPI/VCI:
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    Type:
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    Modulation:
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    Latency type:
    Interleaved
    Noise margin (Down/Up):
    6.0 dB / 5.2 dB
    Line attenuation (Down/Up):
    28.7 dB / 15.9 dB
    Output power (Down/Up):
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    FEC Events (Down/Up):
    26417 / 5
    CRC Events (Down/Up):
    1 / 303
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
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    Error Seconds (Local/Remote):
    10 / 36522
    I have also checked if the bell wire was attached and it is not. My socket is of the new type with the inclusion of an inductor on the faceplate. My ADSL filters and modem cable already have the middle connecting pins removed so I don’t think it is a wiring problem, at least in my apartment anyway. I have also searched for problems with the exchange and they are showing green for my area. (Liverpool Central)
    I have just rang the quiet line and I do not appear to have any noise on the line. However, all I have is a cordless phone and I know that is not ideal for determining noise due to the radio frequency interfering with the phone speaker.
    Again thank you for you time on this issue.
    Regards,
    Richard

  • Experiencing high packet loss.

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    Sent
    Recv
    Best
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    Wrst
    Last
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    219
    219
    2
    4
    42
    2
    G0-1-0-5.PITBPA-LCR-22.verizon-gni.net
    1
    215
    214
    2
    5
    11
    5
    xe-0-1-0-0.PHIL-BB-RTR2.verizon-gni.net
    0
    219
    219
    10
    19
    163
    10
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    219
    219
    15
    18
    72
    16
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    0
    219
    219
    15
    17
    82
    17
    dca2-edge-01.inet.qwest.net
    1
    215
    214
    15
    17
    69
    15
    65.120.78.82
    0
    219
    219
    15
    17
    83
    16
    72.21.220.149
    0
    219
    219
    17
    18
    26
    18
    205.251.245.63
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    219
    219
    17
    24
    56
    41
    No response from host
    100
    43
    0
    0
    0
    0
    0
    No response from host
    100
    43
    0
    0
    0
    0
    0
    No response from host
    100
    43
    0
    0
    0
    0
    0
    ec2-54-209-243-18.compute-1.amazonaws.com
    0
    219
    219
    15
    16
    26
    17

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    Hello,
    We have recently begun to receive SCOM alerts showing a high percentage of poor voice quality on calls that are being sent to voicemail.  QoE Reports show an extremely high packet loss on the Media Gateway and Mediation Server leg of the call. 
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    Please try to disable Media Bypass and CAC to check if still have the issue.
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        Burst density: 100.00 % Burst gap density: 0.00 %
        Avg. concealed samples ratio: 21.00 % Avg. stretched samples ratio: 0.00 %
        Avg. compressed samples ratio: 0.00 %        
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        Avg. jitter: 0 ms Max. jitter: 0 ms
        Avg. round trip: 0 ms Max. round trip: 0 ms
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    I'm using Win7 64-bit, Photoshop CC 64-bit. Plenty of memory (24GB) and allocated RAM in preferences, and I've done some troubleshooting that leads me to believe the error is not due to system memory, but rather a specific bug in the software. I have Photoshop CS6 on the same machine, and if I open the PSD, save as PDF with the above settings, everything is fine when I open it using Acrobat. This seems to just be for Photoshop CC, not CS6.
    Here is the troubleshooting I've done so far:
    PDF format, RGB color, any other settings --> Acrobat can open the file.
    PDF format, CMYK, no compression --> Acrobat can open the file.
    PDF format, CMYK, JPEG compression [medium] --> Acrobat can open the file.
    PDF format, CMYK, JPEG compression [high] --> Acrobat can NOT open the file because it encounters the "out of memory" error.
    PDF format, CMYK, JPEG compression [maximum] --> Acrobat can open the file.
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    Updated:
    Like you said, there isn't enough information to rule out an issue with Photoshop CC, as the same action using Photoshop CS6 results in a usable file.
    New information (while making files for uploading):
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    RGB PDF JPEG HIGH - PsCC - No Error.pdf
    https://drive.google.com/uc?export=&confirm=no_antivirus&id=0B9lLW1Ml0 0iQc2ltUXhqVTRVaWs
    CMYK PDF JPEG HIGH - 500x500px - PsCC - Acrobat drawing error.pdf
    https://drive.google.com/uc?export=&confirm=no_antivirus&id=0B9lLW1Ml0 0iQZ3M2SS1PbEJuN0k
    CMYK PDF JPEG HIGH - 2500x2500px - PsCC - Acrobat out of memory error.pdf
    https://drive.google.com/uc?export=&confirm=no_antivirus&id=0B9lLW1Ml0 0iQd2dxWm9xWjk3bEE

    Another observation for what it is worth (not a solution again). I was able to open all 3 PDFs in Irfanview as graphics. The properties of the image were
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    Even if I change the input to use CMYK and not RGB, it looks like it gets converted to RGB. I haven't spent time to figure out the preflight analysis properly, but at least this may give you some info back.

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