AP credit memo for AP invoice but applied amount zero

Hi all!
I have problem when i use function AP credit memo for AP invoice. IN AP invoice, i have status closed and Applied equal total value of AP invoice.
In AP credit memo, i still have Status is Closed but applied amount is zero and open Balance is equal total value of AP invoice.
I don't understand how why system show this.
Please tell me advice.
My figure:  [http://i720.photobucket.com/albums/ww201/tiencruise/tien.jpg]
Thanks!

Hi,
Please check whether the AP Invoice and the Credit Memo is appearing in the Business Partner Internal Reconciliation window.
Check the Note :     1258628 and check whether the detect query returns any result for the same.
Please make sure that you perform the following in the COPY of the database in TEST ENVIORMENT :
If you have the COPY of the database available, you can test by reconciling the documents in the Internal Reconciliation window and then run the detect query in the Note 1258628 and see whether now the documents appear or not.
Kind Regards,
Jitin
SAP Business One Forum Team

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