AP1121 can'T join WLC 2504

Hi there,
It's me again... same devices which making trouble.
I have an allready configured WLC 2504 running in the network. Every LAP i add to the network joins imidiatly to the Controller.
But not the AP1121G AP.
It fails the Handshake everytime and the Controller shows me an failmessage at the statistics in the GUI.
GUI Message:
RADIUS authorization is pending for the AP
CLI Debug:
*spamApTask0: May 23 17:29:18.258: 00:11:20:6e:2b:14 Allocated index from main list, Index: 16
*spamApTask0: May 23 17:29:18.259: 00:11:20:6e:2b:14 DTLS keys for Control Plane are plumbed successfully for AP 192.168.1.100. Index 17
*spamApTask0: May 23 17:29:18.259: 00:11:20:6e:2b:14 DTLS Session established server (192.168.1.10:5246), client (192.168.1.100:1716)
*spamApTask0: May 23 17:29:18.260: 00:11:20:6e:2b:14 Starting wait join timer for AP: 192.168.1.100:1716
*spamApTask0: May 23 17:29:18.263: 00:11:20:6e:2b:14 Join Request from 192.168.1.100:1716
*spamApTask0: May 23 17:29:18.264: 00:11:20:6e:2b:14 Deleting AP entry 192.168.1.100:1716 from temporary database.
*spamApTask0: May 23 17:29:18.264: 00:11:20:6e:2b:14 AP with same name AP0011.206e.2b14 exist. Using default name AP0011.206e.2b14 for this AP.
*spamApTask0: May 23 17:29:18.265: 00:11:20:6e:2b:14 In AAA state 'Idle' for AP 00:11:20:6e:2b:14
*spamApTask0: May 23 17:29:18.266: 00:11:20:6e:2b:14 State machine handler: Failed to process  msg type = 3 state = 0 from 192.168.1.100:1716
*spamApTask0: May 23 17:29:18.267: 00:11:20:6e:2b:14 Failed to parse CAPWAP packet from 192.168.1.100:1716
*spamApTask0: May 23 17:29:18.267:
*spamApTask0: May 23 17:29:18.267: 00:11:20:6e:2b:14 Finding DTLS connection to delete for AP (192.168.1.100/1716)
*spamApTask0: May 23 17:29:18.268: 00:11:20:6e:2b:14 Disconnecting DTLS Capwap-Ctrl session 0x1458bd60 for AP (192.168.1.100/1716)
*spamApTask0: May 23 17:29:18.268: 00:11:20:6e:2b:14 CAPWAP State: Dtls tear down
*spamApTask0: May 23 17:29:18.268: 00:11:20:6e:2b:14 DTLS keys for Control Plane deleted successfully for AP 192.168.1.100
*spamApTask0: May 23 17:29:18.270: 00:11:20:6e:2b:14 DTLS connection closed event receivedserver (172:16:58:250/5246) client (192.168.1.100/1716)
*spamApTask0: May 23 17:29:18.270: 00:11:20:6e:2b:14 Entry exists for AP (192.168.1.100/1716)
*spamApTask0: May 23 17:29:18.272: 00:11:20:6e:2b:14 No AP entry exist in temporary database for 192.168.1.100:1716
*spamApTask0: May 23 17:29:18.272: 00:11:20:6e:2b:14 Discarding non-ClientHello Handshake OR DTLS encrypted packet from  192.168.1.100:1716)since DTLS session is not established
*spamApTask0: May 23 17:29:18.277: 00:11:20:6e:2b:14 Received LWAPP JOIN REQUEST from AP 00:11:20:6e:2b:14 to 84:78:ac:b3:73:c0 on port '1'
*spamApTask0: May 23 17:29:18.278: 00:11:20:6e:2b:14 incomingRadJoinPriority = 1

Problem solved
Hey guys, i solved the problem. It wasn't the firmwareversion. I downgraded the WLC and the problem still exists.
Problem reason: The AP1121G series doesn't  has a MIC - Manufactured Installed Certificate - which is compatible/ accpeted by the WLC 2504 and it's parameters for the RADIUS server. Maybe it has no MIC, i don't know.
So you need the SSC - Self Signed Certificate - for the join authentication.
Solution:
1. Logon to GUI or CLI of the WLC.
2. Enable "Accpet Self Signed Certificate"
          GUI: Security > AP policy
          CLI: (Cisco Controller) >config auth-list ap-policy ssc enable
3. Look for the SSC Hash of the AP:
          CLI: (Cisco Controller) >debug CAPWAP events enable
          There you'll find an event which is called e.g.:
     Mon May 22 06:34:14 2006: sshpmGetIssuerHandles: SSC Key Hash is 9e4ddd8dfcdd8458ba7b273fc37284b31a384eb9
4.Add the ap manually to the controller
          GUI Security> AP policy > Add               There you have to set the right parameters, ap MAC, Cert. type: "SSC"           and the Key.
          CLI:    
          (Cisco Controller) >config auth-list add ssc 00:0e:84:32:04:f09e4ddd8dfcdd8458ba7b273fc37284b31a384eb9
5. Maybe you should reboot the ap.
And it's done

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    *Feb 14 22:49:12.663: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.1.2
    *Feb 14 22:49:12.663: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
    % CDP is not supported on this interface, or for this encapsulation
    *Feb 14 22:49:17.663: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.1.2
    *Feb 14 22:49:17.663: %DTLS-5-ALERT: Received WARNING : Close notify alert from 192.168.1.2
    *Feb 14 22:49:17.663: %DTLS-5-PEER_DISCONNECT: Peer 192.168.1.2 has closed connection.
    *Feb 14 22:49:17.663: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.168.1.2:5246
    *Feb 14 22:49:17.707: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
    *Feb 14 22:49:17.707: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
    *Feb 14 22:49:17.759: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
    *Feb 14 22:49:17.783:  status of voice_diag_test from WLC is false
    *Feb 14 22:49:34.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.1.2 peer_port: 5246
    *Feb 14 22:49:34.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
    *Feb 14 22:49:34.663: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.1.2 peer_port: 5246
    *Feb 14 22:49:34.663: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.1.2
    *Feb 14 22:49:34.663: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
    *Feb 14 22:49:39.663: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.1.2
    *Feb 14 22:49:39.663: %DTLS-5-ALERT: Received WARNING : Close notify alert from 192.168.1.2
    *Feb 14 22:49:39.663: %DTLS-5-PEER_DISCONNECT: Peer 192.168.1.2 has closed connection.
    *Feb 14 22:49:39.663: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.168.1.2:5246
    *Feb 14 22:49:34.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.1.2 peer_port: 5246
    *Feb 14 22:49:34.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
    *Feb 14 22:49:34.663: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.1.2 peer_port: 5246
    *Feb 14 22:49:34.663: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.1.2
    *Feb 14 22:49:34.663: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
    *Feb 14 22:49:38.591: %MESH-3-TIMER_EXPIRED: Mesh Lwapp join timer expired
    *Feb 14 22:49:38.591: %MESH-3-TIMER_EXPIRED: Mesh Lwapp join failed expired
    *Feb 14 22:49:38.591: %MESH-6-LINK_UPDOWN: Mesh station f029.29c2.effc link Down
    *Feb 14 22:49:39.663: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.1.2

    Platform: AIR-CT2504-K9, Version :
    Manufacturer's Name: Cisco Systems Inc.  Product Name: Cisco Controller  Product Version: 7.0.220.0  RTOS Version: Erro  Bootloader Version: 1.0.18  Build Type: DATA + WPS
    Platform: cisco AIR-CAP1552E-E-K9  Version :
    Cisco IOS Software, C1550 Software (C1520-K9W8-M), Version 12.4(23c)JA3, RELEASE SOFTWARE (fc1)
    Proceeding with system init
    Proceeding to unmask interrupts
    Initializing flashfs...
    flashfs[1]: 22 files, 3 directories
    flashfs[1]: 0 orphaned files, 0 orphaned directories
    flashfs[1]: Total bytes: 31610880
    flashfs[1]: Bytes used: 6631936
    flashfs[1]: Bytes available: 24978944
    flashfs[1]: flashfs fsck took 5 seconds.
    flashfs[1]: Initialization complete.
    flashfs[2]: 0 files, 1 directories
    flashfs[2]: 0 orphaned files, 0 orphaned directories
    flashfs[2]: Total bytes: 5806080
    flashfs[2]: Bytes used: 1024
    flashfs[2]: Bytes available: 5805056
    flashfs[2]: flashfs fsck took 1 seconds.
    flashfs[2]: Initialization complete....done Initializing flashfs.
    Warning:  the compile-time code checksum does not appear to be present.
    Radio0  present 8364B 8000 A8020000 0 A8030000 30
    Radio1  present 8364B 8000 B8020000 0 B8030000 13
    Radio2 not present 0 0 0 0 0 11
    This product contains cryptographic features and is subject to United
    States and local country laws governing import, export, transfer and
    use. Delivery of Cisco cryptographic products does not imply
    third-party authority to import, export, distribute or use encryption.
    Importers, exporters, distributors and users are responsible for
    compliance with U.S. and local country laws. By using this product you
    agree to comply with applicable laws and regulations. If you are unable
    to comply with U.S. and local laws, return this product immediately.
    A summary of U.S. laws governing Cisco cryptographic products may be found at:
    http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
    If you require further assistance please contact us by sending email to
    [email protected].
    %Error opening flash:/c1520-rcvk9w8-mx/info (No such file or directory)cisco AIR-CAP1552E-E-K9    (PowerPC 8349) processor (revision A0) with 49142K/16384K bytes of memory.
    Processor board ID FCZ1718H01Y
    PowerPC 8349 CPU at 533Mhz, revision number 0x0031
    Last reset from power loss
    LWAPP image version 7.0.220.0
    4 Gigabit Ethernet interfaces
    2 802.11 Radio(s)
    32K bytes of flash-simulated non-volatile configuration memory.
    Base ethernet MAC Address: F0:29:29:C2:EF:E0
    Part Number                          : 73-13538-02
    PCA Assembly Number                  : 800-31224-01
    PCA Revision Number                  : 03
    PCB Serial Number                    : FOC1705241P
    Top Assembly Part Number             : 800-34853-05
    Top Assembly Serial Number           : FCZ1718H01Y
    Top Revision Number                  : A0
    Product/Model Number                 : AIR-CAP1552E-E-K9
    % Please define a domain-name first.
    Translating "CISCO-LWAPP-CONTROLLER"...domain server (255.255.255.255)
    Press RETURN to get started!
    *Mar  1 00:00:07.307: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed
    *Mar  1 00:00:07.723: m8349_ether_enable: MACCFG1 sync timeout
    *Mar  1 00:00:09.819: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0
    *Mar  1 00:00:09.819: %LINK-3-UPDOWN: Interface Ethernet4, changed state to up
    *Mar  1 00:00:09.819: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state to up
    *Mar  1 00:00:09.819: %LINK-3-UPDOWN: Interface GigabitEthernet1, changed state to up
    *Mar  1 00:00:09.819: %LINK-3-UPDOWN: Interface GigabitEthernet2, changed state to up
    *Mar  1 00:00:09.819: %LINK-3-UPDOWN: Interface GigabitEthernet3, changed state to up
    *Mar  1 00:00:11.375: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
    *Mar  1 00:00:11.375: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1, changed state to down
    *Mar  1 00:00:11.375: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet2, changed state to down
    *Mar  1 00:00:11.375: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet3, changed state to down
    *Mar  1 00:00:11.963: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1
    *Mar  1 00:00:12.039: %LWAPP-3-CLIENTEVENTLOG: Read and initialized AP event log (contains, 1024 messages)
    *Mar  1 00:00:12.051: AP identified to be in Fenway/Huck Jr/1240/1130 configuration
    *Mar  1 00:00:12.055:  status of voice_diag_test from WLC is false
    *Mar  1 00:00:14.079: %SYS-5-RESTART: System restarted --
    Cisco IOS Software, C1550 Software (C1520-K9W8-M), Version 12.4(23c)JA3, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2011 by Cisco Systems, Inc.
    Compiled Tue 18-Oct-11 15:13 by prod_rel_team
    *Mar  1 00:00:14.079: %SNMP-5-COLDSTART: SNMP agent on host APf029.29c2.efe0 is undergoing a cold start
    *Mar  1 00:00:14.143: %MESH-6-BVI_CREATED: Mesh BVI1 interface created
    *Mar  1 00:00:14.163: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
    *Mar  1 00:00:14.163: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
    *Mar  1 00:00:15.163: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
    *Mar  1 00:00:15.163: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
    *Mar  1 00:00:16.143: %LINK-3-UPDOWN: Interface BVI1, changed state to down
    *Mar  1 00:00:17.139: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitE
    Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)thernet0, changed state to down
    *Mar  1 00:00:17.143: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1, changed state to down
    *Mar  1 00:00:17.143: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet2, changed state to down
    *Mar  1 00:00:17.143: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet3, changed state to down
    *Mar  1 00:00:18.579: %LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet4, changed state to up
    *Mar  1 00:00:20.723: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
    *Mar  1 00:00:32.743: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
    *Mar  1 00:00:32.795: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
    *Mar  1 00:00:32.959: %SSH-5-ENABLED: SSH 2.0 has been enabled
    *Mar  1 00:00:33.107: Logging LWAPP message to 255.255.255.255.
    *Mar  1 00:00:33.307: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 255.255.255.255 started - CLI initiated
    *Mar  1 00:00:46.383: %CDP_PD-2-POWER_LOW: All radios disabled - NEGOTIATED WS-C2960-24PC-S (189c.5d95.2d18)
    Username:
    *Mar  1 00:01:27.119: %MESH-6-ADJACENCY_STATE_MACHINE_STARTED: Mesh adjacency state machine started
    Username:
    *Mar  1 00:01:32.163: %MESH-6-CAPWAP_RESTART: Mesh Capwap re-started
    *Mar  1 00:01:34.119: %LINK-3-UPDOWN: Interface BVI1, changed state to up
    *Mar  1 00:01:35.119: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
    *Mar  1 00:01:37.207: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
    % CDP is not supported on this interface, or for this encapsulation
    *Mar  1 00:01:40.887: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
    *Mar  1 00:01:40.907:  status of voice_diag_test from WLC is false
    *Mar  1 00:01:46.387: %CDP_PD-2-POWER_LOW: All radios disabled - NEGOTIATED WS-C2960-24PC-S (189c.5d95.2d18)
    Regards,
    Obinna Samuel

  • LWAP 1231G can't join an WLC 2504 , Unsupported!!

    Dear All,
    I have WLC 2504 with  7.2.103.0 software version , & 2 different LWAP 1262n & 1231G with "c1200-rcvk9w8-mx.124-21a.JA" Image.
    The 1262n is joined to the to the controller and working fine but the 1231G it cann't join the controller , the controller says "Join request received from an unsupported AP" !!
    i will attaches the logs for this AP.
    please can any one help.

    If you want to use 1230, then the "highest" WLC version you can run is the 7.0.235.3.
    It says so in the Release Notes under the heading Software Release Support for Access Points, Table 1-1.

  • Cisco LAP 2602 can not join Virtual WLC

    dear all, 
    i just install Virtual WLC and i remove WLC 2504 , i install & configured it , but LAP can not join. it was work fine with WLC 2504.
    i used the same network topology with the old WLC.
    i receive this error logs.
    *spamApTask4: Feb 04 06:01:30.082: <<<<  Start of CAPWAP Packet  >>>>
    *spamApTask4: Feb 04 06:01:30.082: CAPWAP Control mesg Recd from 10.192.200.93, Port 26711
    *spamApTask4: Feb 04 06:01:30.082:              HLEN 4,   Radio ID 0,    WBID 1
    *spamApTask4: Feb 04 06:01:30.082:              Msg Type   :   CAPWAP_DISCOVERY_REQUEST
    *spamApTask4: Feb 04 06:01:30.082:              Msg Length : 155
    *spamApTask4: Feb 04 06:01:30.082:              Msg SeqNum : 0
    *spamApTask4: Feb 04 06:01:30.082:   
    *spamApTask4: Feb 04 06:01:30.082:       Type : CAPWAP_MSGELE_DISCOVERY_TYPE, Length 1
    *spamApTask4: Feb 04 06:01:30.082:              Discovery Type : CAPWAP_DISCOVERY_TYPE_UNKNOWN
    *spamApTask4: Feb 04 06:01:30.082:   
    *spamApTask4: Feb 04 06:01:30.082:       Type : CAPWAP_MSGELE_WTP_BOARD_DATA, Length 62
    *spamApTask4: Feb 04 06:01:30.083:              Vendor Identifier      : 0x00409600
    *spamApTask4: Feb 04 06:01:30.083:              WTP_SERIAL_NUMBER : AIR-CAP2602E-I-K9
    *spamApTask4: Feb 04 06:01:30.083:   
    *spamApTask4: Feb 04 06:01:30.083:       Type : CAPWAP_MSGELE_WTP_DESCRIPTOR, Length 40
    *spamApTask4: Feb 04 06:01:30.083:              Maximum Radios Supported  : 2
    *spamApTask4: Feb 04 06:01:30.083:              Radios in Use             : 2
    *spamApTask4: Feb 04 06:01:30.083:              Encryption Capabilities   : 0x00 0x01
    *spamApTask4: Feb 04 06:01:30.083:   
    *spamApTask4: Feb 04 06:01:30.083:       Type : CAPWAP_MSGELE_WTP_FRAME_TUNNEL, Length 1
    *spamApTask4: Feb 04 06:01:30.083:              WTP Frame Tunnel Mode : NATIVE_FRAME_TUNNEL_MODE
    *spamApTask4: Feb 04 06:01:30.083:   
    *spamApTask4: Feb 04 06:01:30.083:       Type : CAPWAP_MSGELE_WTP_MAC_TYPE, Length 1
    *spamApTask4: Feb 04 06:01:30.083:              WTP Mac Type  : SPLIT_MAC
    *spamApTask4: Feb 04 06:01:30.083:   
    *spamApTask4: Feb 04 06:01:30.083:       Type : CAPWAP_MSGELE_VENDOR_SPECIFIC_PAYLOAD, Length 10
    *spamApTask4: Feb 04 06:01:30.083:              Vendor Identifier  : 0x00409600
    *spamApTask4: Feb 04 06:01:30.083: 
            IE            :   UNKNOWN IE 207
    *spamApTask4: Feb 04 06:01:30.083:      IE Length     :   4
    *spamApTask4: Feb 04 06:01:30.083:      Decode routine not available, Printing Hex Dump
    *spamApTask4: Feb 04 06:01:30.083: 00000000: 03 00 00 01                                       ....
    *spamApTask4: Feb 04 06:01:30.083:   
    *spamApTask4: Feb 04 06:01:30.083:       Type : CAPWAP_MSGELE_VENDOR_SPECIFIC_PAYLOAD, Length 12
    *spamApTask4: Feb 04 06:01:30.083:              Vendor Identifier  : 0x00409600
    *spamApTask4: Feb 04 06:01:30.083: 
            IE            :   RAD_NAME_PAYLOAD
    *spamApTask4: Feb 04 06:01:30.083:      IE Length     :   6
    *spamApTask4: Feb 04 06:01:30.083:      Rad  Name     :   
    *spamApTask4: Feb 04 06:01:30.083: CEO_AP
    *spamApTask4: Feb 04 06:01:30.083: <<<<  End of CAPWAP Packet  >>>>
    *spamApTask4: Feb 04 06:01:30.083: dc:a5:f4:8c:ff:30 Discovery Request from 10.192.200.93:26711
    *spamApTask4: Feb 04 06:01:30.083: dc:a5:f4:8c:ff:30 ApModel: AIR-CAP2602E-I-K9
    *spamApTask4: Feb 04 06:01:30.083: dc:a5:f4:8c:ff:30 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 200, joined Aps =0
    *spamApTask4: Feb 04 06:01:30.083: apModel: AIR-CAP2602E-I-K9
    *spamApTask4: Feb 04 06:01:30.083: apType = 26 apModel: AIR-CAP2602E-I-K9
    *spamApTask4: Feb 04 06:01:30.083: apType: Ox1a bundleApImageVer: 8.0.110.0
    *spamApTask4: Feb 04 06:01:30.083: version:8 release:0 maint:110 build:0
    *spamApTask4: Feb 04 06:01:30.083: dc:a5:f4:8c:ff:30 Discovery Response sent to 10.192.200.93 port 26711
    *spamApTask4: Feb 04 06:01:30.083: dc:a5:f4:8c:ff:30 Discovery Response sent to 10.192.200.93:26711
    Please any help.

    dear
    yes  the wlc  2504  is 8.0.110 but because its damaged i replaced it with  new vWLC v 8.0.110.
    also i can not put the LAP in flexconnect until its joint.

  • WLC 2504 - Ap join fails with "Unknown AP type. Using Controller Version!!!"

    Hi,
    I haven't encountered this problem before. On my WLC 2504 I've tried now software versions 8.0.100.0, 7.6.130.0 and 7.4.121.0 (as per recommendation from other supportforum-posts), but still get this debug error when I'm trying to join ap models 1142 and 2602:
    (Cisco Controller) >debug capwap errors enable 
    (Cisco Controller) >*spamApTask5: Jan 02 02:11:46.549: Unknown AP type. Using Controller Version!!!
    *spamApTask0: Jan 02 02:11:46.550: 88:43:e1:78:10:08 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 5,joined Aps =0
    *spamApTask5: Jan 02 02:11:56.670: f8:66:f2:14:4e:c1 Deleting AP 10.68.254.101 which has not been plumbed
    *spamApTask5: Jan 02 02:11:56.673: f8:66:f2:14:4e:c1 DTLS connection was closed
    (Cisco Controller) >
    Does anyone know what is failing here? Surely the ap's should be "known" in these software versions? 
    Best
    Bent Eskil

    Hi I have the same issue, today i rebooted the controller after that no Access Point is joining the controller.  While debug i can see same logs as given above. I have configured option 43 and 60 as well on cisco switch. Pool commands are:
    ip dhcp pool Room-1
     host 192.168.30.113 255.255.255.0
     client-identifier 0188.1dfc.f7cb.30
     default-router 192.168.30.3
     domain-name mina.local
     option 43 hex f108.aca8.1e68
     dns-server 192.168.30.1 4.2.2.2
     option 60 ascii "Cisco AP c3702
    I have checked the time and country code all fine but still Access point are not joining. Can you help me out to figure out the issue.
    Thanks

  • I can't join LAP to WLC 5508 in difference subnet

    i can't join LAP to WLC in difference subnet now i create 2 interface [management / ap-manager]
    management : 192.168.1.1 / 24
    ap-manager : 192.168.1.2 / 24 vlan 10
    ap-manager2 : 192.168.2.2 / 24 vlan 11
    ap-manager3 : 192.168.3.2 / 24 vlan 12
    connect with core switch 3 interface [access port vlan same wlc]
    or how create wlc interface for join with LAP please advise me or send capture screen for me to create all interface
    Thank you for best support.

    I created a video actually how to configure option 43 on my site.
    http://www.my80211.com/cisco-wlc-labs/2009/7/4/cisco-dhcp-option-43-configuration-nugget.html
    So when you fire up an AP it goes through a few steps to find the controller.
    1) It does a broadcast and if your APs are on the same VLAN as your apmangers/managment then she will connect
    2) If it isnt on the sanme vlan it will attempt to reslove CISCO-LWAPP-CONTROLLER or CISCO-CAPWAP-CONTROLLER. This is where you would need to create an A-record in your DNS server and reslove it to your MANAGEMENT controller IP address
    3) Also Option43. When your AP gets an IP address, you can add option 43 to the scope. Option 43 again tells the AP where to find the controller.
    Now you can do a manual prime to these as well. Extend your managment vlan to a switch and have the APs join. Once they take the download and config they will know the controllers ip address. And then you can deploy them on different vlans and they will join ...
    Does this make sense?

  • WLC 2504 can't change WAP name or switch off CDP via WLC gui

    Hi All,
    Please can you assist? I have 1 x Cisco WLC 2504 & 2 x Cisco WAP AIR-CAP1602I-E-K9 running 7.4.100.60.
    All three devices are installed and working correcty within a corporate environment. However, there are a few tweaks that I would like to do, to tidy up the configuration and switch certain elements on or off. For example, my core networking hardware is Huawei and I would like to switch off 'CDP' on the WAP's as the associated error messages are filling up my logging buffer on my switch. So, I https to my WLC, locate the WAP in question, goto 'interfaces' and untick the box for 'CDP state' hit apply, then I get the following error message "controller name is mandatory when controller ip address is configured" and then the tick reappears!
    At present I have two WAP's. Both have static IP addresses and both are reachable on the network. The one WAP did allow me to change the name to something meaningful, but the other WAP would not let me and still has the default MAC address as its name. I have the same issue, when I try to change the name on the WAP it says "controller name is mandatory when controller ip address is configured"
    I have also tried to CLI directly in to the WAP to make these alterations, but as soon as i launch 'putty' it quits out. I guess this is locked down once the WAP's associate with the WLC.
    And around I go.... Someone must have been in this situation, what am i missing? Thanks in advance!

    Hi Andy,
    By default SSH & Telnet is disabled for WLC controlled APs. So you have to enable it first via WLC GUI in order to access the AP via telnet or SSH.
    Wireless -> Select your AP -> Advanced -> Tick Telnet/SSH boxes.
    If you could not change AP name via WLC GUI (it may be a bug), but as I said earlier try to change it via WLC CLI (not AP CLI itself). SSH  to your WLC & then try the following.Old AP name is the one with its mac address.
    (WLC) >config ap name
    (WLC) >save config      
    Are you sure you want to save? (y/n) y
    Configuration Saved
    HTH
    Rasika
    *** Pls rate all useful responses ****

  • AP1252 can´t join on WLC

    WLC software 7.2.103.0
    1. first problem: AP1252 can´t join on WLC. MAC was add on mac filter properly.
    170
    Mon Apr 9 15:37:32 2012
    Mesh Node '2c:3f:38:be:53:ef' failed to join controller, MAC address not in MAC filter list.
    171
    Mon Apr 9 15:37:32 2012
    AAA Authentication Failure for UserName:2c3f38be53e0 User Type: WLAN USER
    172
    Mon Apr 9 15:37:32 2012
    Coverage hole pre alarm for client[1] 40:a6:d9:ef:87:68 on 802.11b/g interface of AP 2c:3f:38:bf:0c:80 (AP2c3f.38bf.0c80). Hist: 46 7 5 4 2 1 0 0 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
    173
    Mon Apr 9 15:37:32 2012
    Coverage hole pre alarm for client[1] 8c:7b:9d:05:a0:67 on 802.11b/g interface of AP 2c:3f:38:bf:0c:80 (AP2c3f.38bf.0c80). Hist: 50 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
    174
    Mon Apr 9 15:37:30 2012
    Interference Profile Failed for Base Radio MAC: 2c:3f:38:bf:1e:40 and slotNo: 0
    175
    Mon Apr 9 15:37:28 2012
    Mesh child node 'd4:d7:48:6d:48:2f' has changed its parent to mesh node '2c:3f:38:bf:ef:60' from mesh node 'd4:d7:48:6c:7d:80'.
    176
    Mon Apr 9 15:37:28 2012
    Mesh Node '2c:3f:38:bf:1d:2f' failed to join controller, MAC address not in MAC filter list.
    177
    Mon Apr 9 15:37:28 2012
    AAA Authentication Failure for UserName:2c3f38bf1d20 User Type: WLAN USER
    178
    Mon Apr 9 15:37:28 2012
    Mesh child node '2c:3f:38:bf:1d:2f' has changed its parent to mesh node 'd4:d7:48:6c:70:e0' from mesh node '2c:3f:38:be:55:00'.
    179
    Mon Apr 9 15:37:28 2012
    Interference Profile Updated to Pass for Base Radio MAC: 2c:3f:38:bf:4b:20 and slotNo: 0
    180
    Mon Apr 9 15:37:27 2012
    Interference Profile Failed for Base Radio MAC: d4:d7:48:6c:81:60 and slotNo: 0
    Several APs can´t join on WLC and all are added on MAC filter, but they are showing this messages.
    2 . Second problem.:  Operational Status = UNKNOWN
    Some Access Point are in UNKNOWN status. I tried but I can´t do the reboot.
    I can access Web config the APs using WLC, but when I applied the reset, it wasn´t working properly.

    Murlio:
    Is the AP model 1522 or 1252? I think you mean outdoor AP 1522 (which needs a mac filter). right?
    please double check the mac filter you added. Try to delete then add it again if necessary.
    it is obvious that it is a mac filter problem. be sure that you add the correct mac address and it is written correctly with the correct format and the mac filter created for "any WLAN" and the interface Name is "management".
    Hope this will solve the issue.
    Amjad

  • Best practices for network design on WLC 2504 and 5508

    Dear all:
    I'm looking for some recommendations on WLC 2504 and 5508 about the the following:
    Maximum amount of AP per port
    The scenario when to use all ports in both WLC
    Maximum number of clients(users) per port
    Bandwidth comsumption of  management vs data in order to assign one port for management
    I've just found this:
    Cisco 5508 controllers have eight Gigabit Ethernet distribution system ports, through which the controller can manage multiple access points. The 5508-12, 5508-25, 5508-50, 5508-100, and 5508-250 models allow a total of 12, 25, 50, 100, or 250 access points to join the controller. Cisco 5508 controllers have no restrictions on the number of access points per port. However, Cisco recommends using link aggregation (LAG) or configuring dynamic AP-manager interfaces on each Gigabit Ethernet port to automatically balance the load. If more than 100 access points are connected to the 5500 series controller, make sure that more than one gigabit Ethernet interface is connected to the upstream switch.
    http://www.cisco.com/c/en/us/td/docs/wireless/controller/6-0/configuration/guide/Controller60CG/c60mint.html
    Thanks for your help.

    The 5508-12, 5508-25, 5508-50, 5508-100, and 5508-250 models allow a total of 12, 25, 50, 100, or 250 access points to join the controller.
    This is an old document.  5508 can now support up to 500 APs if you run firmware 7.X.  2504 can support up to 75 APs if you run firmware 7.4.X.
    I'm looking for some recommendations on WLC 2504 and 5508 about the the following:
    Best practice and recommendation is to LAG all ports so you will be able to form a link redundancy.  If one link goes down, you have other link to push traffic. 

  • Two WLC 2504 in same Network

    I have two WLC 2504 controllers. These controllers are for two different buildings. But they share a VLAN, and network address range.
    How can I control the access points to the register selected only at a specific controller.
    Example:
    AP 1 -> WLC 1
    AP 2 -> WLC 2
    AP 3 -> WLC 1
    Since the buildings also broadcast in different SSID.
    The two controllers are in a mobility group.

    I also ran into an install similar to yours. My client had a flat network and each wlc had licenses for the amount of APs in a particular building. What I did to make sure the APs never join the other wlc, is to use a Mac list. This allowed me to enter the APs base Mac address on the wlc and I enabled under the ap policy to verify authorization using Mac list. You can also do what AA mentioned which is good practice, but you have a chance that APs might join the other wlc. If the other wlc has different configurations, it might cause issues until the ap falls back to its primary.
    Sent from Cisco Technical Support iPad App

  • AP Cannot join WLC, i have RADIUS authorization is pending for the AP Error

    Hi Support,
    I'm new in installing WIFI, I have WLC 2504 using 7.4.100.0
    I have AP 1600 (AIR-CAP1602E-E-K9)
    I installed the WLC and AP in a cisco poe switch, wlc and ap are in the same subnet and can ping ap from WLC, but the AP cannot join the wlc. i have this error message
    (Cisco Controller) >show ap join stats detailed 00:06:f6:d6:03:f0
    Sync phase statistics
    - Time at sync request received............................ Not applicable
    - Time at sync completed................................... Not applicable
    Discovery phase statistics
    - Discovery requests received.............................. 124
    - Successful discovery responses sent...................... 124
    - Unsuccessful discovery request processing................ 0
    - Reason for last unsuccessful discovery attempt........... Not applicable
    - Time at last successful discovery attempt................ Jun 11 11:56:46.133
    - Time at last unsuccessful discovery attempt.............. Not applicable
    Join phase statistics
    - Join requests received................................... 62
    - Successful join responses sent........................... 0
    - Unsuccessful join request processing..................... 62
    - Reason for last unsuccessful join attempt................ RADIUS authorization is pending for the AP
    - Time at last successful join attempt..................... Not applicable
    - Time at last unsuccessful join attempt................... Jun 11 11:56:56.606
    Another this is from AP cli, i cannot have the command configure terminal
    Can you please help me

    Thanks Scott, i'm in Gabon (Central Africa) there is no Gabon in coutries list, then i chosen France.
    this is the new status
    (Cisco Controller) >show ap join stats detailed 00:06:f6:d6:03:f0
    Sync phase statistics
    - Time at sync request received............................ Not applicable
    - Time at sync completed................................... Not applicable
    Discovery phase statistics
    - Discovery requests received.............................. 126
    - Successful discovery responses sent...................... 126
    - Unsuccessful discovery request processing................ 0
    - Reason for last unsuccessful discovery attempt........... Not applicable
    - Time at last successful discovery attempt................ Jun 11 13:38:37.411
    - Time at last unsuccessful discovery attempt.............. Not applicable
    Join phase statistics
    - Join requests received................................... 63
    - Successful join responses sent........................... 1
    - Unsuccessful join request processing..................... 62
    - Reason for last unsuccessful join attempt................ RADIUS authorization is pending for the AP
    - Time at last successful join attempt..................... Jun 11 13:38:49.888
    - Time at last unsuccessful join attempt................... Jun 11 11:56:56.606
    Configuration phase statistics
    --More-- or (q)uit
    - Configuration requests received.......................... 0
    - Successful configuration responses sent.................. 0
    - Unsuccessful configuration request processing............ 0
    - Reason for last unsuccessful configuration attempt....... Not applicable
    - Time at last successful configuration attempt............ Not applicable
    - Time at last unsuccessful configuration attempt.......... Not applicable
    Last AP message decryption failure details
    - Reason for last message decryption failure............... Not applicable
    Last AP disconnect details
    - Reason for last AP connection failure.................... Timed out while waiting for ECHO repsonse from the AP
    - Last AP disconnect reason................................ Not applicable
    Last join error summary
    - Type of error that occurred last......................... AP got or has been disconnected
    - Reason for error that occurred last...................... Timed out while waiting for ECHO repsonse from the AP
    - Time at which the last join error occurred............... Jun 11 13:40:31.432
    AP disconnect details
    - Reason for last AP connection failure.................... Timed out while waiting for ECHO repsonse from the AP
    Ethernet Mac : 00:06:f6:d6:03:f0  Ip Address : 172.25.100.84
    --More-- or (q)uit
    (Cisco Controller) >

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