Apache not working with FMS 4.5 on Windows 2008

FMS 4.5.1 Windows 2008 SP2 (64bit).
I've searched everywhere for a possible solution to this, so my apologies if this has been asked before and my thanks for any potential help that anyone can offer to help resolve this.
We are deploying Adobe Flash Media Server 4.5.1 on a new server but Apache does not work (does not serve html files or stream Quicktime H.264 files).
      Assorted Problems & Error messages:
1. The webroot/index.html page loads locally, but the HLS/HDS streams result in a 2032 error.
2. The webroot/index.html page does not load from external locations:
     http://63.116.232.5/index.html (does not load externally).
     http://63.116.232.6/index.html (our old server, FMS 4.0 and Windows 2003). Everything on this server works, the 2 major differences being that it is running FMS 4.x on Windows 2003.
Some RTMP streaming works externally and internally (f4v files):
http://www.librarymedia.net/flash/player.html?source=rtmp://63.116.232.5/vod/mp4:sample1_1 50kbps.f4v
FMS does not stream Quicktime H.264 files even though f4v files work.
   New server (does not work): http://www.librarymedia.net/flash/player.html?source=rtmp://63.116.232.5/vod/mp4:Basketbal l.mov
                              (f4v works): http://www.librarymedia.net/flash/player.html?source=rtmp://63.116.232.5/vod/mp4:sample1_1 50kbps.f4v
Old server (Quicktime/H.264 file works): http://www.librarymedia.net/flash/player.html?source=rtmp://63.116.232.6/vod/mp4:Basketbal l.mov
Apache does not serve Quicktime/H.264 files: I made sure that Apache had all of the correct mime types specified.
    Error messages and attempted solutions:
Apache's erro_log file:
       a. httpd.exe: Could not determine the server's fully qualified domain name, using 127.0.0.1 for ServerName
2. FMS master.log file
      a. FMSHttpd -k start returned 1:
Solutions: http://wiki.apache.org/httpd/CouldNotDetermineServerName
1a: Edited httpd.conf file to include ServerName 63.116.232.5
1b: The presence of this error message also indicates that Apache httpd was unable to obtain a fully-qualified hostname by doing a reverse lookup on your server's IP address.
In order for the server to accept external connections a reverse DNS lookup needs to be created. I created a reverse DNS lookup and edited the /etc/hosts file to include the IPaddress, Fully Qualified Domain Name (FQDN), shortname.
This is the format suggested by the article:
127.0.0.1       localhost.localdomain   localhost       foo.example.com
Running the nbtstat -a 63.116.232.5 command on the machine results in the following:
WIN-8AIHI2J0524<00> UNIQUE      Registered
THS-LIBRARY-VOD<00> GROUP       Registered
THS-LIBRARY-VOD<1C> GROUP       Registered
WIN-8AIHI2J0524<20> UNIQUE      Registered
THS-LIBRARY-VOD<1B> UNIQUE      Registered
So the FQDN = WIN-8AIHI2J0524.Ths-library-vod.local
I edited the /etc/hosts to the following (with versions using the local host ip 127.0.0.1 and the external ip address, IPv4 is being used):
63.116.232.5 WIN-8AIHI2J0524.Ths-library-vod.local
# The following lines are desirable for IPv6 capable hosts
::1 localhost ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts
I've also read Adobe's port configuration articles and changed the ports that Apache and FMS use as specified in the conf/fms.ini file, but nothing has worked so far. I restored everything to the original settings until I can find out exactly how to fix this.
Thank you.

Ms. Apurva ,
I changed the files back as you suggested (the failure was occuring with the default settings) and our admin assured me yesterday that the ports that I inquired about were open. I'll ask him again.
The telenet command for both ports 80 and 1935 result in Connect failed for me. I'll check Windows Firewall (turned off) and McAfee to see if there is anything there blocking ports.
Confirm that external connections are blocked: 63.116.232.5/index.html (does not open outside of localhost). No problem accessing with our old server (63.116.232.6/index.html).
I ran this command in nmap and here are the results (11 ports closed): nmap 63.116.232.5 -Pn80
Starting Nmap 6.01 ( http://nmap.org ) at 2012-07-06 08:29 Eastern Standard Time
Nmap scan report for 63.116.232.5
Host is up (0.00092s latency). nmap -p 80 says that the host is down (for both ports).
Not shown: 988 filtered ports
PORT STATE SERVICE
1720/tcp open H.323/Q.931
6000/tcp closed X11
6001/tcp closed X11:1
6002/tcp closed X11:2
6003/tcp closed X11:3
6004/tcp closed X11:4
6005/tcp closed X11:5
6006/tcp closed X11:6
6007/tcp closed X11:7
6009/tcp closed X11:9
6025/tcp closed x11
6059/tcp closed X11:59
Nmap done: 1 IP address (1 host up) scanned in 5.72 seconds
Host status: up
open ports: 1
filtered ports:988
Closed ports: 11
ipv4:63.116.232.5
ipv6: not available
MAC: not available.
Master log file:
2012-07-06
09:22:41
6712
(i)2581173
FMS config <NetworkingIPv6 enable=false>
2012-07-06
09:22:41
6712
(i)2581173
FMS running in IPv4 protocol stack mode!
2012-07-06
09:22:41
6712
(i)2581173
Host: WIN-8AIHI2J0524 IPv4: 10.250.10.1
2012-07-06
09:22:41
6712
(i)2571011
Server starting...
2012-07-06
09:22:46
6712
(i)2581413
H:\Program Files\Adobe\Flash Media Server 4.5\Apache2.2\bin\httpd -f ./conf/httpd.conf -d "H:\Program Files\Adobe\Flash Media Server 4.5\Apache2.2" -n FMSHttpd -k start returned 0:
2012-07-06
09:22:46
6712
(i)2581224
Edge (1508) started, arguments : -edgeports ":1935" -coreports "localhost:19350" -conf "H:\Program Files\Adobe\Flash Media Server 4.5\conf\server.xml" -adaptor "_defaultRoot_" -name "_defaultRoot__edge1" -edgename "edge1".
2012-07-06
09:22:46
6712
(i)2571111
Server started (H:\Program Files\Adobe\Flash Media Server 4.5\conf\server.xml).
edge log:
2012-07-06
09:22:46
1508
(i)2581173
FMS detected IPv6 protocol stack!
2012-07-06
09:22:46
1508
(i)2581173
FMS config <NetworkingIPv6 enable=false>
2012-07-06
09:22:46
1508
(i)2581173
FMS running in IPv4 protocol stack mode!
2012-07-06
09:22:46
1508
(i)2581173
Host: WIN-8AIHI2J0524 IPv4: 10.250.10.1
2012-07-06
09:22:47
1508
(i)2631174
Listener started ( _defaultRoot__edge1 ) : localhost:19350/v4
2012-07-06
09:22:48
1508
(i)2631174
Listener started ( _defaultRoot__edge1 ) : 1935/v4
2012-07-06
09:22:49
1508
(i)2631174
Listener started ( _defaultRoot__edge1 ) : 10.250.10.1:19350 (rtmfp-core)/v4
2012-07-06
09:22:49
1508
(i)2631174
Listener started ( _defaultRoot__edge1 ) : 127.0.0.1:19350 (rtmfp-core)/v4
2012-07-06
09:22:49
1508
(i)2631509
Public rtmfp-core addresses for listener _defaultRoot__edge1 are: 10.250.10.1:19350;127.0.0.1:19350
2012-07-06
09:22:49
1508
(i)2631174
Listener started ( _defaultRoot__edge1 ) : 10.250.10.1:1935 (rtmfp)/v4
2012-07-06
09:22:49
1508
(i)2631174
Listener started ( _defaultRoot__edge1 ) : 127.0.0.1:1935 (rtmfp)/v4
Not sure what to do.
Thanks.

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