App store screwed up???

Since last night the app store has posted apps only dated sept 15 and older.
Anyone know what is going on? or if it is me, how to fix it?
thanks
tom

I see what you mean... I look at all the new ones each day and never really use the categories.
I take it from your reply that this is an apple issue not some weird caching on my own macbook, which is great to know
thanks,
tom

Similar Messages

Apple Screwing Customers Who Bought Apple Software Pre-App Store

I bought iWork June 29, 2010. I had downloaded and installed the trial version of iWork and then paid for an activation key.
Last month I bought a new mac book air. Because I downloaded iWork from Apple's website and then purchased and activation key I have no iWork disc.
I contacted Apple to ask for an App Store redemtion code in credit for the iWork license I already purchased (after determining there was no other way to install iWork on my MBA) so that I could install the software on my new machine. To which I was told:
"If you no longer have that trial version on your computer, I'm afraid that you will have to re-purchase the iWork software." -Anthony, iTunes Store Customer Support
So before the App Store I could have re-downloaded iWork from Apple's website and used the activation key to reinstall it on my new laptop.
Now, simply because Apple has changed the way they distribute their software, they say "screw you" to their customers, "pay up again for software you have already purchased".
Thanks Apple...
...What has happened to what used to be the best customer support I had ever experienced?

Zachary,
It seems to me that you were talking to the wrong department. The iTunes Store would have nothing to do with this problem. You still have Mac App Store support, AppleCare and your closest Apple Genius Bar to try.
Jerry

WiFi App store updates screwing with icon organization?

I have tried this over 15 times, and it is persistent.
When updating applications via the WiFi App Store, iPod Touch automatically moves the icons for the apps to the bottom of the last app page. It then proceeds to download and install them normally. But here's the issue: the icons STAY on the last page!
For me I have my pages arranged by frequency of use or need to get to the fastest. If I got an update to an app that I have on my front page, and it moves it to the last app 6 pages away, that means after every update I have to go and re-drag ALL of my updated apps back to their original spots. The act of doing this, however, also forces other apps out of alignment, etc.
The PITA being if Safari and Mail and Maps were updated, suddenly they would be moved to the last page and I would have to individually drag them page by page back to where they were supposed to be: on the front page.
Now, I know the "work around" would be to ONLY update apps from iTunes, but the truth is I'm often away from my computer and sync to it only once every two weeks, so this is a ridiculous option.
The App store either needs to leave the icons where they were put by the user, or place them back there when it is done updating. iTunes should be able to allow you to arrange and save the arrangement of your apps so that if you accidentally move them, you can sync to iTunes and they will go back to your preference.
Has anyone else found this an issue? Do you know of a fix? Any employees with $0.02 to share or any input to give?
Other than that, Apple ftw! W00t!

I have four pages of icons, each one not full (each page designates a theme, like games, info/news, etc.). For me when updating, icons seem to go in the first unused position, usually on the first page.
Yes, it is an issue - hopefully one of those things that will correct itself in time.

Why doesn't my App store work after upgrading to 6.0

IPad 2 wifi
Just got it back from the shop and they did a reset. When I was updating the IPad so it had the apps I wanted, one of the apps stated I had to have 6.0. I thought why not. Since the update, I have not been able to see my list of programs in the App Store under purchased. It cycles for 5 minutes and then shuts down the App prog. Took it in to the Apple store and they did all sorts of things to it (mostly through information provided through the communities, Not Apple) and said I had to restore it again. Wipe and restore it and now it has no Apps other than the original and my list of downloaded programs are still inaccessible. All other functions of the App Store program worked.
Just as a funny FYI, I downloaded the updated 10.7 ITunes to my laptop and it doesn't have access to my account either. Just cycles and says the web site cannot be found. Have another computer with 10.6 and the list works fine.
So now in order to find out what I had on my IPad, I have to either wait for an update to unscrew this mess, or downgrade to 5.1.1 (which isn't available through apple), or go through a list of 4000+ apps and games and hope that I can find the ones that I had before.
I am used to this kind of crap through a PC based system so I learned to make backups. I guess I need to start learning if apple has a way to do that now because they are as screwed up as PC's.

I would suggest deleting the Safari Preference Files and Caches.
To do this:
Go to Apple Menu Bar> Go> Library. (You must hold the option key to have the Library option be shown in the menu).
Then go to the Caches folder and look for a folder that says "com.apple.safari" or something similar. Drag that folder to the Trash.
After that, go to the Preferences folder in the Library and look for a file called "Safari.plist" or something similar. Again, drag that file to the Trash.
Close the Finder window and relauch Safari.
Hope this helps!

HT204053 I rfor ntly changed my email address and apple id- when accessing app store from my iphone the old id (email address) still apears on the log in screen - cant change and access app store

I recently changed my email address and also my apple id to match- this is all working OK and I can access store ,apple account etc - however when I get notifications on my i phone to update apps via app store the log in screen still show my old apple id -email address which is no longer valid. when I enter my password I am denied access - there is no comand on my i phone to change the log in id for the app store ( there is for changing password or forgotten password only) does anyone have the solution for me please - many thanks, fijijohn

when I get notifications on my i phone to update apps via app store the log in screen still show my old apple id
That's because apps are forever tied permanently to the Apple ID that bought them, even if they were free. That is the only ID that can ever update them.
Unfortunately you went about this the wrong way. Rather than making a new Apple ID with the new email address, you should have just changed the name and email address associated with the old ID. Now you are kind of screwed because it's too late to use the new email on the old ID since you used it to create a new Apple ID. Apple does not transfer content from one ID to another and Apple doesn't merge IDs.
You can try to resurrect the old Apple ID with a new email address and maintain two Apple IDs, or decide which ID and it's content you wish to abandon.
How to change the name you use for your Apple ID
http://support.apple.com/kb/he40

Purchased items not showing in App Store - Problem is BACK

I post a question earlier, the problem seemed solved, but it is back agin, how frustrating !! here it is the story
I am using iPad 3rd generation, iOS6.0.1. I just recently restored it due to a few crashes and shut down.
I can get most of my app back from restoration, but I can't see any items purchased in App Store in Purchased tab. There is nothing, I tried many steps suggested in the forum, (sign out, shut off, sign back, update all info in my apple ID, etc.) but none of them seems to work.
Later...
Problem solved... The difference is I signed back in not in Setting -> iTunes & App Store, but directly open App Store, and sign in at pop up windown. the order of sign in seems "stupid", it doesn't make sense no matter how you sign in to app store, but it does make the difference. Sigh....
Now...
Problem is back again... I have no clue what's going on here with iTune and App Store... thing seems screw pretty bad... any one can help??
Thanks a lot
H

Problem solved... The difference is I signed back in not in Setting -> iTunes & App Store, but directly open App Store, and sign in at pop up windown. the order of sign in seems "stupid", it doesn't make sense no matter how you sign in to app store, but it does make the difference. Sigh....

Since updating to iOS 6 on my ipad i am unable to connect to the internet, itunes or the app store. I have tried many suggestions about changing the dat, logging in/out of itunes etc but nothing has worked! Please help :)

Since updating my ipad to iOS 6 a few days ago i can't seem to get onto the internet, the app store or itunes, nor can i update to iOS7!! I sent an email to apple support and they said we don't handle these issues and redirected me back to the help forums which i have already seen and tried everything other people have suggested and nothing has worked (changing date, signing in/out of itunes etc). When i go to app store the screen is blank, in itunes it just keeps saying loading but never gets anywhere and same with the internet! When i go to settings to update to iOS 7.0.4 it says software update unavailable, try again later. Not sure what to do now. Nothing works, can't use my apps, facebook, music etc. Will contact apple again and try get some answers. But thanks for any info

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Have OS X 10.6.3 and am unable to install App Store to install Lion or Mountain Lion Software to update to Maverick....HELP!!!!

I recently purchased the Lion and Mountain Lion software to upgrade my MacBook Pro enough to be able to install Maverick (I realized now I only need Lion but oh well). I'm currently running on OS X 10.6.3. I have codes to install Lion using the App Store, however don't have the App Store installed. I cannot install it, as it says I must be running a version of OS X 10.6.6 or higher in order to install the App Store......Am I just completely screwed here??? Does anyone know another way to install this software without the App Store?! Thank you!!!!

1. You don’t need Lion either.
2. Run the Software Update pane of System Preferences or install the 10.6.8 combo updater manually.
(115148)

IOS App Store purchase buttons greyed out

So, we have two iphones and two iPads. Today, I upated one of the iPads to 6.0.1 and now, in the APP STORE, all the purchase buttons are screwed up. First, they are no longer rectangle - they are square and only showing the first few letters. Second, they are greyed out - can't depress them. All my other devices work fine, just this one. I've tried shutting down all the apps in the task bar and hard resetting the machine. I also tried logging out of my apple id and re-logging back in. Nothing works.

I solved it. I forgot that installing iOS 6.0.1 screws with your settings - randomly on each device - four devices I've installed this on and four different results. While going through settings, RESTRICTIONS were activated which presents installing apps. Also, had to relog back into Messages and Facetime. VERY un-Apple.

Why can't iMovie be updated from App Store or from updater?

In 2011 I purchased the iLife '11 package on CD for $80 directly from Apple. Since then I've updated the various iLife Apps without incident, until yesterday.
I downloaded the iMoved 9.0.6 Updater and attempted to update v 9.0.4 to 9.0.6. The Updater throws up an Alert: "The version of iMovie installed on this Mac must be updated through the Mac App Store yadda yadda yadda."
Well, I didn't buy iLife, or iMovie, through the App Store but I went there and attempted to update iMovie. Naturally, it isn't in my list of purchased items, nor does it appear on the Update page. However, the App Store knows it is on my Mac because the purchase button is now an "Update" button.
So even with Dirty Harry's 45 aimed right between my eyes, I'm feeling lucky and I punch "UPDATE."
Bam! New Alert: "You have updates available for other accounts To update this application, sign in to the account you used to purchase it."
Thank you Apple! I don't have another account, or any other accounts. One account is enough! I don't need no stinking other accounts.
First Apple screws the pooch by turning Final Cut Pro into iMovie on Steriods, and now to update iMovie I have to log into an account I don't have.
Adobe Premiere here I come.
While I can actually do without iMovie, I'm sure the next time I try to update another item from the iLife suite, I'll run into the same illogical problem, so better to solve it now.

Dear Shade247,
When you bought your MacBook, did you get a restore DVD? Perhaps that DVD will restore iLife - I think there is a software restore disc that comes with the machines.
The only way I was able to fix my problem was to dig out my original iLife DVD and reinstall iMovie.
However, in doing so, the install also reinstalled iPhoto, but actually trashed it. For some reason deselecting iPhoto was not a custom install option. So, I had to then reinstall iPhoto as well.
Of course, once iPhoto was fixed and iMovie 9.0 was installed, and both working, I still couldn't update iMovie because v9.0.1 was the minimum requirement.
So, I had to scroll through pages of prior Apple updates until I found the iMovie 9.0.1 installer and download it. After 9 was updated to 9.0.1, the current 9.0.6 updater worked fine.
I can't wait until Apple realeases a new version of iPhoto and iMovie so I can go through this all over again.
Apple listen? Don't hold your breath!
Good luck!

Looking to delete App Store

Looking for answers from someone OTHER THAN PETE, (who seems to have no life other than to troll the forums) to either help from a technical part of apple to disable certain updates that I cannot seem to turn off or a developer (or coding) for deleting useless *Required* applications.
Application Store: Briging useless applications into my world that I don't need, don't want, and won't get. Good thing it doesn't update.
Imovie: A such childish application, make my own movie. Not needed. Why must I update? Hide update is missing.
Iweb: Don't even know what it does. I've lived without it for this long, I think I can continue living without it. Hide update is missing.
Remote desktop: Work from home or, if work is boring you, play World of Warcraft from work. Can't understand why others don't see the malicious intent of software like that. Access your home computer from work? Do you really want that open to co-workers what you do in your spare time? Hide update is missing.
Thuderbolt Monitor: What exactly is a Thunderbolt Monitor? Useless to me. Hide update still missing.
Safari: Big news on safari! Y2K about to affect the world! Wait, what year is it? Slower than Netscape. Hide update never found.
If such useless applications are required for me to continually update on a daily basis, but so important that I cannot delete them, is there a way to strip all updates to these programs and replace them with the factory installed versions?
One last thing, I'm pretty sure I'm probably royally screwing up my mac by force-closing the application store as many times as I have, but I have gone so long without an application store that I shouldn't be forced into using products I don't actually need.
Also, personally, I think I'm freaking out all the people who need to say "Application Store" by using the word "Application" but that's just me.
cheers

This forum is for questions about the iTunes Store. Since your question seems to have nothing to do with the iTunes Store but rather is about OS X 10.9 and the Mac App Store, I'd suggest you ask for assitance in the OS X 10.9 Mavericks forum.
None of the applications you mention require updating on a daily basis, by the way. If you are updating but then being presented with the update yet again, that's something wrong with your system and not a normal occurence. Someone in the OS X 10.9 forum should be able to help you sort that out.
Regards.

Logging in to Mac App Store on different Mac to install Lion?

Hey there folks, I hope this question isn't too confusing. I also hope it's not against any forum policies. I have two MacBook Pros and one of them is currently used by my mother. I gave it to her as a gift and upon giving it to her, I signed her in to her own Apple ID for the Mac App Store so she can buy her own apps. My question is- Could I log in to the Mac App Store with my ID for the purpose of installing Lion on her Mac, but then log her back under her own account? And if I do this, will it screw up Lion? Thanks in advance for any help!

Short answer: Nope.
The user agreement allows you to install the software on as many devices as you like <provided> they are all using the sam Apple ID. If you were to login to your own account in order to redownload Lion onto your mother's computer, you'd have a problem logging her back into her own ID. She'd lose access to apps and her iTunes-purchased content.

Why does my App store just keep loading?

I love how Apple notifies you that they are changing your password. And then you can't even update your Apps. Leave it to Apple to screw things up yet again.

Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

Im trying to connect to apps store and to download apps but i cannt. the massege that say me is your payment method was declined. what can i do about this?

im trying to connect to apps store and to download apps but i cannt. the massege that say me is your payment method was declined. what can i do about this?

Try removing said card then re-enter all card details, if still no joy then try a different card to see if it is the card or a problem with your iTunes account, one other thing that you could try is changing your iTunes password as this sometimes cure thing as well.
Also have a look at your purchase history to see if you have any items that are still waiting for payment as this can sometimes screw up your payment method, if this is the case then I would defiantly try a different card.
If none of the above work then I would contact iTunes support.

Not a happy Apps Store customer - changing country settings

I got the following problem and raised it a few times with NO reply from Apple which is very dissapointing and reflection of surprisingly poor customer service from Apple (with the exception of the customer service here in HK who came back to me quickly. But they could not sort it out for me).
This year I moved from Australia to Hong Kong and changed without being aware of the consequences the store settings in itunes/apps Store.
Unfortuntately I got a few apple devices: 2 MBAs, ipad2, ipad, iphone which where purchased in Australia and in Hong Kong. One consequence of switching the country settings is that on all my devices the apps are not in sync and that I lost all my Australian apps. Its a complete chaos with my apps on different devices and I really regret that I spent money on the app store and now got an issue on how to sort out this mess.
I read the T&G's and I'm aware of the country specific licences agreement but somehow apple should be able to help their customers in sorting out these constraints due to different laws in different countries. I don't believe one should be a lawyer to buy an app on the app store and to understand the legal implications when buying an app. It's not really the problem of the end consumer who buys legally the licence for an app and then moves country and suddenly doesn't have access to the purchased app anymore. The end-consumer already paid the licence for the app.
But Apple makes this a big problem for the end consumer of and I'm worried what to do with my apple devices and my apps. The problem is that we currently got ipad for work so I need to get some apps from the store for my work.
And I'm really ****** off because its now my problem and of the mess on my devices which all got different versions of the apps. My idea was to have all my devices synced so if I loose one device I could easily get a new one and sync it with itunes/app store/cloud as the single source of the truth.
As a conclusion of above I'm now a very critical user of Mac/Apple Products and I make people, friends and business partner aware of this limitation and problem with the app store. I'm also for the first time looking forward to get my hands on samsung device as it doesn't really seem to matter anymore if my apps/data are automatically in sync as apples promise of a cloud based 'play and have it anywhere" is an empty promise.
A very disillusioned customer (happy to switch to the competition)

Thank you both for your very instructive and helpful reply. I can see that open discussions are strongly encouraged in this forum.
@HACKINT0SH: if I remember one of your replies to another user with a similar problem of switching country setting you recommended to download all apps before switching but with the "side effect" that one will loose the ability to receive updates of the purchased apps once the country setting is switched.
What exactly is the lesson learned?
An app or a program is useless if you can't download updates as the app will be unsupported or won't work in future OS releases.
Hence your suggestion to download all apps before switching is only a short sighted work around solution which doesn't solve the issue of how to receive updates for the apps you bought in your previous country.
@Dah veed: I hope that above reply explains the problem of users switching apple store due to personal circumstances and not being able to continue using their purchased apps anymore. I didn't screw my country settings as I only moved from one country to the other without being able to move my apps with me. That's all and I would like to make people aware of this problem.
I only replied to both of you because I found your replies very entertaining and also proves to me that apple is not monitoring their "technical" support forum.
As a customer who is trying to help finding answers to problems I will nevertheless raise a formal complaint to apple instead of responding to both of you via this post. Perhaps this forum is indeed not the right forum to help solve this problem.

App store screwed up???

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