App Store Up-dates error message possible multiple Apple ID's
I have just purchased a Macbook pro and have just seen on the Apps icon on the screen that I have 2 up-dates available, one for garageband and the other for iphoto. I tried logging in using my apple ID username and password but i keep getting an error message stating:
"You have updates available for other accounts.To update this application, sign in to the account you used to purchase it."
I googled the apple ID error and it led me to the apple support side where I could find out if i had multiple apple ID's linked to the same email address. It came back with 3 accounts linked to my email address.
I have found the username's for all 3 accounts and changed the passwords to all the same and then tried to log in to Apps on the macbook but can't seem to do it.
I was wondering if it's possible to delete Apple ID's so I only have one account. What i have noticed is that when using my iphone the old app's I have to log into my old Apple ID to download up-dates, whereas the newer apps on my phone I have to use my email address as the username.
Wondering if anyone else has experienced the same thing as I am stumped
Totally agree and will keep using the different login methods on my iphone.
can't seem to still get up-dates on macbook pro apps yet I can login using my apple id and password and still purchase apps.
crazy
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Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
1. Follow the instructions in the Apple Support article linked below:
Mac App Store: Cannot update App Store purchases or updates do not seem available
2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
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/Library/Caches/com.apple.appstore/adoption.plist
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Then repeat step 4.
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7. Launch iTunes and select
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I have created an Apple ID yesterday and I could not use App store that shows a message when I try to install something that "This Apple ID has not yet been used in the iTunes Store". What should I do?
Try this support article > Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
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I access the internet via a local network and proxy server at my workplace who also use the websense firewall software. We've managed to sort it finally that we can log into iTunes, but still cannot log into Mac App Store using the same AppleID and password. Whenever I try I keep getting the 'connection failed' error message.
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Stuart.Hi all,
I access the internet via a local network and proxy server at my workplace who also use the websense firewall software. We've managed to sort it finally that we can log into iTunes, but still cannot log into Mac App Store using the same AppleID and password. Whenever I try I keep getting the 'connection failed' error message.
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Stuart. -
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Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
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Might be a problem with Wi-Fi on the iPhone.
Tap Settings > General > Reset > Reset Network Settings
If you still can't connect to the App Store (same as iTunes Store), try here > Can't connect to the iTunes Store -
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Launch the Console application in any of the following ways:
Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
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from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
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Any help would be awesome...I really don't want to reset my phone.
Thanks,Firstly, I should have typed speedtest.net previously.
Now that's an interesting comment you make, out of interest do you have any purchased HD movies in your iTunes collection, if so, do they play on the Apple TV with your new tv. -
I have a problem for download in app store . it shows error code : 1009
i have a problem for download in app store . it shows error code : 1009
https://discussions.apple.com/thread/2439043
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When I try to update an app in the App Store i get a message "There was an error in the App Store. Please try again later. (13)" I have tried many many times and keep getting the same message. How do I resolve?
First take the steps recommended in this support article. If there's no change, continue as follows.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Cookies/com.apple.appstore.cookies
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
I have no trouble viewing apps in the iTunes Store on my iPad. However, every time I try to install a new app, I get an error message after a while - cannot connect to iTunes Store. This issues cropped up two days ago on my new iPad. Please help...
JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.
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Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
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Every time I try to download an app, i get an error message
So basically, everytime i try to download an app, i get an error message.
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I cannot download any apps and this has been going on for a while...
Please help me!You are not communicating directly with Apple here. This is a user to user forum.
If the message is instructing you to contact Apple, then that is what you need to do > Mac App Store - Contact Support - Apple Support
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