App Store update counter

Hi,
I have found a weird problem, which I can't explain myself. In the App Store the counter icon (little red dot ball) tells me that there are i.e. 5 updates available, the same count can be found in the App Store on the Updates tab. Clicking on it the App Store finally tells me that there are currently no updates available for my computer. Even when it finds one or two updates and when I install it, the count does not change. X updates availabe, but App Store says no.
I have searched several discussion forums and discovered that there are more people out there with the same problem. Has anyone here maybe some kind of solution for me?
Regards, Thomas

The problem was that I changed from country and thus changes App Stores. Half of my Apps were bought through the South African App Store and the other half through the Kenyan App Store. When I changed my store back to the South African App Store I could see the apps that still needed to be downloaded. I'm busy downloading the apps now- I'm pretty sure the counter icon will now dissapear.

Similar Messages

App Store update counter on dock icon does not reset properly

There's definitely a bug in the App Store for Mac. The update counter does not reset properly. I have purchased only one app so far, and this morning the dock icon indicated a (1) meaning an update was available. I downloaded the update and the ( 1 ) disappeared. When I quit the App Store, the (1) reappeared on the icon in the dock. Now whenever the App Store launches the (1) disappears and whenever the App Store quits it reappears so it always looks like an update is waiting.

Hi Colin,
Open a Finder window. Select your Home folder in the Sidebar on the left. Now open the Library folder then the Preferences folder.
Move the com.apple.dock.plist file from the Preferences folder to the Trash.
Restart your Mac.
Carolyn

HT4623 I have App Store updates indicated, but the update screen is blank. How can I retrieve updates?

I have App Store updates indicated, but the update screen is blank. How can I retrieve updates?

From Demo:
If you are getting the blank app update screen, many people are having this problem over the last couple of days.
According to Fly150 in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store. Apple needs to fix this. It is a workaround only until then.

App Store updates will not load.

App Store updates will not load. It shows that I have 4 updates but all I get is a blank white screen. I have also tried closing the app and restarting my ipad and it still will not work.

Many people are having this problem for the last couple of days. According to Fly150 in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store.

There is any way to disable App Store update notification?

There is any way to disable App Store update notification?
the red Counting update notification is put irritating me

Thanks for your reply.i disabled the updates for cellular data.i hope there is no way to stop iphone to check updates for my purchased app item.most app relesing updates for compatible for iOS7,im using 6.1.3 for my 3gs.why should APPLE pushing me to update? if i'm not update the red counting icon was still there,if i update unnessery we have to use Wifi Data,
in India 3G or Broadband will cost Rs 1600 or more for minimum 2Mbps speed also with limited Data.we get unlimited data in same cost,but speed is less then 512 Kbps only.it was boring speed.
already Blootooth and downloaing ituens video transfer was a minus point in iphone if we compare to Anroid.
my question is why dont iOS having disable updat option?,it was any for particular reason?or it was a bug in ios?
for this problem most of the indian user Jailbreakng thier phones,
already Blootooth and downloaing ituens video transfer was a minus point in iphone if we compare to Anroid.

Mac App Store update: right Apple ID but wrong user account

My Mac App Store updates get associated to the wrong user account but the correct Apple ID.
I live in Germany and have an iMac and a MacBook Pro, both purchased under Snow Leopard and now running Lion 10.7.2. Just after upgrading to Lion I "purchased" a free App (BibleReader 5.0.0). This morning I logged into my wife's user account on the MacBook Pro, and the App Store icon flagged an update. I switched to my user account and was surprised to see that the update wasn't flagged there. By listing my purchases I did suceed in finding an "update" button for BibleReader, but pressing it resulted in a (German) error message whch translates as "An update is available for another account. Please log in with the account you used to purchase the App". But that is what I had just done.
Intrigued I went back to my wife's user account. By logging onto the Mac App Store with my Apple ID from my wife's user account I did manage to update the app. Later at work I got the same error message on the iMac. But this time the only other user account on the machine belongs to Computing Services: I don't have their password and I ought not to use admin rights to gain access to their account. So I can't perform the upgrade on the iMac.
All family iTunes / App Store purchases are via my main Apple ID. My wife's user account on the MacBook Pro only exists so that I can manually synchronise our iCloud address books (she has an iPad).
Any ideas?

Welcome to the Apple Support Communities
All the applications you purchase on the App Store are registered to your Apple ID, so you have to use your Apple ID to update them, or you have to purchase those applications again using the Apple ID they are using on that computer, so they will be able to update them

HT204152 I am unable to update my App store Updations. the reason being billing problem asking to update payment method.many times i updated my credit card details but refusing from the system .how can i update my app store updations like Face book etc.

I am unable to update my App store Updations. the reason being billing problem asking to update payment method.Many a times i updated my credit card details but refusing from the system .how can i update my app store updations like Face book etc....Using ! phone 6plus .IOS8.3

What do you mean by 'refusing from the system', if you are getting an error message then what does it say ?
For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a 'declined' message then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If when trying to download you are getting a message about a 'problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase. If that is the case then you won't be able to download anything else (including app updates) until you've paid off what you owe : Pay an unpaid balance in the iTunes Store - Apple Support
If you aren't getting the 'problem with a previous purchase' message then try logging into your account (not when trying to download something) and see if you get the 'none' option so that you can remove the card's details and be able to download updates to your apps : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

App store update shows I can't update an app since my Apple ID is not associated with my account on Yosemite

App store update shows I can't update an app since my Apple ID is not associated with my account on Yosemite. How can I just force it to allow me to RE-BUY the app again since I don't even have it to update, but I want it?
Currently, I even though I don't have the app, I am not given the option to buy, only to "update", and when I click on that it either hangs or it complains that it can't since my Apple ID is not associated with my account.

And it was your wife's Apple ID that was used to download and install the Yosemite you are using on this computer? If so then I suggest you need to contact Apple to get his straightened out.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

I am using Iphone 4s. In App Store Update, this page is not getting loaded in my iphone. Blank screen is showing up, rest all pages are getting open. Please tell me the problem and solutions.

Hi,
My Name is Pranav.
I am using i phone 4-s.
In my iphone when i go to app store > Updates, system showing me 10 updates but when i try to open this page, page is not getting open. Loader came up and then white blank screen is visible. Rest all Featured, Top Charts Genius and Search are working fine but updates page is not getting open.
Guys please help me out to sort this problem.
Thanks,
Pranav
[email protected]
+91-8460366331

Looks O.K. to me Opens correctly in Firefox and Opera as a log-in page for Killer Content - Win7x64 Fx5.
I can't see any oddities in your plug-ins. It never hurts to clear any relevant cookies and your cache.
You could see how it goes in Safe Mode - Hold Shift key down as you double click on the Firefox icon>ignore the page that opens and continue. If the page opens you probably have a problem with extensions or themes and you should work through this -
https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
A lot of things have been updated as well as Firefox and you could have a culprit or conflict. Next, if there is no improvement you could try disabling third party toolbars, and you should report back at this stage or if there has been early success.
Someone may come by with a more specific remedy.

After iOS 8.3 update, apps stuck on OPEN on App Store Updates page

Did the iOS 8.3 update by backing up my iPad Mini in iTunes then doing a "Restore". I did that with the last update and all went fine. This time, it appears to have gone well except that I had some apps that had updates pending after the Restore. After doing the updates, when I go to the App Store "Updates" page, I still have 4 of my apps listed there with the button option set to OPEN. On the upper right corner it says "Updated August 18, 2015". Yesterday when I did the update was Saturday April 25, 2015 - go figure. When I tap them they all open but they never leave the page. One post said to wait until an app had a valid update pending and see what happens after I update it, so I'll need to wait to see if that works. I have searched this community and tried all suggestions: changed the date set to manual and push it out over 30 days. That did not work. Did a reset. No luck. I even did another "Restore" thinking maybe that would resolve it, but they came right back. The puzzling thing is that in all of my searching, I have found apps stuck in differing states of "waiting" or "downloading", but none of them have mentioned seeing the apps with the OPEN option visible. I did delete the apps and that made them go away, but I'd prefer to keep them. Any suggestions would be sincerely appreciated. Thanks in advance...slog

If it has NEVER been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.

How do you remove an iMovie update from my app store update tab?

The iMovie 10.0 software update (released Oct 22, 2013) appears in my App Store 'updates' tab but it's not compatible with my 'ol 2008 iMac (it doesn't have the correct graphics card). How do I remove the update? I've turned off "auto-update", relauched the app store application, etc, but to no avail.

Apple has released iMovie 10.0.1 that seems to support older video cards. I got it installed on my mid-2007 iMac

After upgrading to 10.9.5, the App Store "Update" button stopped working.

After upgrading from 10.9.4 to 10.9.5 tonight, the App Store "Update" button seems to have stopped working. The App Store says I have one update available (Xcode version 6.0.1), but when I click "Update," the button turns white for a few seconds, and then it turns back to gray without doing anything. I've tried the same steps after restarting my computer twice.
A screen shot is below.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

How can I get Apple Remote Desktop to disappear from my App Store updates list?

My Apple Remote Desktop software shows up in my App Store updates list. But I have already updated it to version 3.6.1 and it shows as "Installed". It is greyed out and will not go away. Any ideas on how to make it disappear is most appreciated.

All the suggestions I have read have not worked for me.
But you can try:
Running Software Update from the Apple Menu
Logging in to the Mac App Store with the account that purchased ARD
Deleting various Apple Store .plist files
NB I haven't tried removind ARD and reinstalling.

App Store Update print too small--magnify app?

With large screen(s) these days, there is no reason for fine print. In Safari, a quick <Command>+ makes the text bigger to read without a magnifying glass. While watching my macbook pro upgrade to OS X 10.10.1 today, I was trying to read What's new in Safari 8.0.2 but the print is so small I had to get my new reading glasses.
Wouldn't it be nice if all programs had the same feature as Safari to enlarge the text and take advantage of the new larger 5k high res screens? Apple Help does.
While we're waiting for all the developers to support readable text, can anyone recommend a magnifier app?
Am I really getting so old I have to go to the Accessibility preferences? Can I get the senior discount? Can I have the Talking Moose read me the text from any app?
Darrell
UCSD Cognitive Science class of '92
I remember the day when the Cray supercomputer had 8 processors!

However this does point to a bug in the app store update feature. There should be some way to force a check of applications that updated but are still showing as needed in the app store.

I phone 5c on the app store update part where it says updates , then purchased not on this device how do i clear it it wont let me delete the history of the apps i bouht on a different i phone but same log in details

I phone 5c on the app store update part where it says updates , then purchased not on this device how do i clear it it wont let me delete the history of the apps i bouht on a different i phone but same log in details

You can't delete your purchase history, you can only hide it (in iTunes on your computer).

App Store update counter

Similar Messages

Maybe you are looking for