Apple customer care case no:518552729 Support on HDMI PORT in Sony TV

This is from Mumbai, India....Requirement of multiple HDMI port in TV is must, the same was not informed while selling the product to me....
Struggling for last 10 days to get convertor or splitter for using both cable tv and apple tv same time...now whenever I wanted to use Apple tv I have to manually switch the cable as my Tv has only one HDMI PORT. This will really defeat the concept of Apple Tv product.
When enquired with the seller, it is informed to me that, this is the first time they are getting such issues...
Specifically when the products are marketed here, I expected apple would have considered or visualised the user issues in advance..
Accessories like converter, splitter, switcher etc if being launched along with Apple Tv product....it would have helped the customer like me...
Ireespective of my issue...I love apple product...i use iphone 5 and Ipad also...

this is a user helping user froum we are usings like yourself think you need the feedback channel
http://www.apple.com/feedback/appletv.html
but fail to see how apple should inform that you need many hdmi ports appletv only needs one
if your tv had 7 hdmi ports and you were using all 7 then you would have the same issue
hdmi splitters often have issues following the hdcp http://en.wikipedia.org/wiki/High-bandwidth_Digital_Content_Protection
which is why so many don't work

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Dear All,
Below mentioned (in Blue Font) is the mail I sent to Apple through its website on 15th of December 2011. Till now I have not even recieved the acknoledgement of my complaint.
iPhone 4S is currently the best and the most expensive phone commercially available in India (With the exception of iPhone 4S 32 & 64 GB Models), and backed with a company like Apple, I expected better services.
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"Dear Apple Team,
I ordered an iPhone 4S - Unlocked (GSM) - 16GB White on 25th November 2011 through Order Number: W264847590.
This phone was a gift for my sister's birthday (15th December). I ordered the phone from USA because the White iPhone (unlocked) was not available at the apple store in my city - (Jaipur - INDIA), so I requested my friend Mr. A. Dhanuka in USA to send the phone to India, with anyone coming along.
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Apple customer care case no:518552729 Support on HDMI PORT in Sony TV

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