Apple higher education warranty.

I am looking at buying a mac via my university newwork so i wll have access to the student prices.
I would like to get the full apple care plan, however i have heard rumours that all students buying off a higher eduaction network automatically recieve 3 years warranty? Is this correct? Is this warranty exactly the same as the applecare one?
thanks

The standard Education store warranty is the identical ONE year warranty offered for normal Retail purchase.
The education store provides a discount. In some cases, the discount is only a few dollars different from the cost of the AppleCare extension to three years.
So one way of looking at it is, "the price is [almost] the same as Retail, but you get AppleCare [essentially] "free". You are not obligated to do it that way, but many Readers of these forums strongly recommend Applecare coverage for portable Macs.
If my explanation seems confusing, please ask again.

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Didn't get higher education warranty

I found out that when you buy a Mac from the Higher Education store on Apple.co.uk you get a 3 year warranty. Well, the my orders page reflects that I have it, but the self solve site says I have 1 year. Why?
Been in contact with support so many times since buying this Mac. The machine is working fine, to bad nothing else is

It's a three year parts and labour warranty (I don't think it includes phone support) that's applied to Macbook purchases from the Apple Education store. In my account I can see it there listed as UK HE Base Warranty and it's in the same order as this Macbook Pro. I go to the warranty status page and it says I have 1 year

3-year warranty for UK Higher education for free

I found links associated with the free 3-year warranty for UK Higher education.
_http://apple.procureweb.ac.uk/index.htm_
_http://store.apple.com/Catalog/ukinst/Images/salespolicies_individual.html
the second link is the *Terms and Conditions for Higher Education Individual Purchases*.
You can see the tenth part:
10.1.1 All Apple-branded desktop and portable computer products shall be subject to a *36 calendar month warranty* period commencing from the date of purchase (the date of your invoice)
Is the warranty above equivalent to apple care? And the warranty coverage is global?

Hey Viv, I know the answer to your question!
If you order a mac from the U.K's higher education website (university/ over the phone) you get three years warranty + one year phone support for FREE. This is not Applecare.
Applecare = Three years warranty + Three years phone support. This will cost you, but alot cheaper if you are under higher education. E.g I brought an Aluminium iMac and Applecare costed me only £45(normal price £139 I think). To take advantage of this price, you must buy Applecare uplift - EMEA CC- HE CONTRACT UPLIFT(at bottom of customising your mac page) the same time as your mac.
Last year I didn't know the difference so I didn't buy Applecare uplift for my Macbook, but wish I had. You should buy it because after your phone support expires, the only way Apple will fix it if you take it to an official store, where with Applecare you can phone in for free and they collect your mac from you, fix it and return it to you for free.
e.g I had a faulty battery during my one year free phone service. I called them up and they sent me a new battery. If my phone service expired after one year, I would of had to bring my macbook to the store (calling them without phone support would cost like £35). Also you may need to make an appointment online before you can take your mac to the store.
Macbook's Applecare cost roughly £52 if I remember, but Applecare for Macbooks to the public cost £200.
If you buy Applecare the coverage is global, but the standard higher education warranty isn't I think.

Higher Education Discount Includes 3 years AppleCare?

Hey everyone,
I'm on the HE store and it says under extras "Every HE Mac comes with 3 years complimentary AppleCare hardware support and repairs. However for £48 you can have Telephone support for those 3 years by buying Uplift".
I'm just wondering because it says under that , that "AppleCare protection plan must be purchased within a year" . . .but it no longer mentions "Uplift".
Does anyone know how this works?
Do I NEED to ask the Apple guys for a free AppleCare Hardware support box when I'm buying my Mac?
Thanks in advance

After returning my imac and receiving a replacement it was confirmed via telephone and email that this was indeed the case:
Hi Mr******,
Thank you for your email.
I do apologise about the conflicting information.
Again, I can absolutely confirm that every education purchase has an automatic 3 years hardware warranty, and 1 year telephone support.
Where you would normally be able to check that would be on our website at https://selfsolve.apple.com/agreementWarrantyDynamic.do . On that website, you would need to enter in your serial numbe**********, and select continue. However that can take a few weeks to update.
You will definitely receive notification once that update happens.
In the meantime, if there is any question of your coverage, AppleCare can certainly contact our Apple Online AfterSales team.
We can definitely confirm for them that is the case.
Thank you.
Please do not hesitate to contact me if you have any further questions or concerns.
Please note I am in the office Monday - Friday 12 pm - 9 pm GMT.
Kind Regards,
Michelle Randall
 Apple Online Store
[email protected]
but my apple account has never been updated and last year they this sent me another email to a questionabout applecare:
Thank you for your reply regarding your Apple product/warranty.
We regret to inform you that your unit does not qualify for the 3 Year Higher Education warranty because it was not purchased through the correct channel. If you wish, you may still purchase the AppleCare Protection Plan.
Even thoughI bought it through the education store and it was confirmed various times
So it is quite ineresting that you say this 3 year warranty and 1 year telephone support still applies
I will copy the image you inserted above and show them that.
Is there any written confirmation of this warranty on their website as I can not find it?
Thanks

Can a middle school student qualify for Apple's education discount

I'm an 8th grader, going on high school soon, and I was wondering if a student in middle or high school can qualify for the Apple education discount?

From http://store.apple.com/us/browse/open/salespolicies/edu :
Eligibility
Those eligible to purchase from the Apple Store for Education Individuals include faculty, staff, students and parents as follows:
K12 - Any employee of a public or private K-12 institution in the United States is eligible, including homeschool teachers. In addition, school board members who are currently serving as elected or appointed members are eligible. PTA or PTO executives currently serving as elected or appointed officers are eligible.
Higher Education - Faculty and staff of Higher Education institutions in the United States; and students attending, or accepted into a Higher Education institution in the United States are eligible to purchase. Purchases from the Apple Store for Education Individuals are not for institutional purchase or resale.
Higher Education Parents - Parents purchasing on behalf of their child, who is a student currently attending or accepted into a public or private Higher Education Institution in the United States, are eligible to purchase.

IPads in School and Apple's Education Discount

I'm a high school art and photo teacher and I bought the iPad the before the start of school year. I had also bought a 15 inch MBP and 17 inch iMac retiring an old G4 tower. I use the iPad every day showing examples of artwork, videos on art, referring to articles and the like. With 3G I can log into the web based grading and attendance site Infinite Campus that our school uses as we do not have WiFi. Since Infinite Campus requires Java for some functions I have had to rely on Cloud Browes to enter grades.
My only complaint is that the iPad should have been eligible for Apple's educator discount. The iPad is absolutely perfect for use in school while the brand new MBP stays home gathering dust. If ever a device qualified for such a discount it would be for the iPad. I've demonstrated how effective the iPad is to countless teachers, students and some administrators. In a nearby school district 500 iPads were purchased for student and teacher use. Apple's presence in schools need be iPads and iMacs while the hundreds of iPods and iPhones are what need to be left home as they continue to be the most perfect distraction to learning I encounter everyday - in class!

I agree with you but you are not talking to Apple in this forum. It inform Apple go here:
http://www.apple.com/feedback/ipad.html

Higher Education Mini Owners in the UK

I just purchase a mac mini and a 20" display. will my monitor be covered by the three year extended warranty that is given to all higher education students for free now?
screenshot
http://virtuoso33.googlepages.com/Picture1.png
or will just my mac mini be covered? thanks

I'm not sure about that program, but if the display is NOT covered, you can now purchase an AppleCare Protection Plan for the display only.
-Doug

Hello, I would like to know what is your policy for higher educational institutes or with whom should I be in touch with? Thanks

I would like to know what is your policy for higher educational institutes or with whom should I be in touch with?
Thanks a lot for your help,

Apple HED has no published email addresses, and since Apple does not sell their products directly in Israel, you will probably need to work through local distributors or dealers in any case. I would suggest contacting Apple's authorized distributor, iConGroup:
http://www.icongroup.co.il
Regards.

Higher education cess not appearing in the excise invoice

Hello experts,I am presently in a support project of a big aluminium project in india,
my question is while i am creating the excise invoice using the transaction j1iin then with respect to the proforma invoice,what is happening is that the excise invoice is appearing in the create mode of the excise invoice,but once while we are going to save the document and after opening in the change mode,i see the document does not contain the higher education cess.and also the transactionis not hitting the gl account
pls guide me as soon as possible
Thanking you,
Anshuman.chakraborty

Dear Anshuman
Please make use of the search option b4 posting any question as this particular topic was discussed repeatedly in the last one week.
Meanwhile answering to your question, please ensure that your system is loaded with latest patch updation.
thanks
G. Lakshmipathi

Problem in new 1% higher education cess as per budget 07

Hi,
we have done the configuration for the new 1% higher education cess in SAP.we have uploaded the relevant patches, done the required manuel changes, also completed the changes in MM and SD module.All the changes were done as per SAP notes.But still we are getting an error "<b>balance in transaction currency</b>" while posting excise invoice in J1IEX in MM and same error in SD also.
The problem is when i do simulation of excise invoice in J1IEX the new cess is not displayed as a line item, but its value is included in the total which is credited in the CENVAT clearing account.
can u guys help me out on this??
thanks in advance,
akshay

as per as i know this happens in case of capital goods with non inventorised excise duty since 50% refund is possible in current financial year,next 50% in next financial year. suppose for example
bed is calculated on gross price of a capital goods as 1200.25 inr
so while posting the excise invoice the system break it as 600.13 inr one on clearing account and another onhold. so .01 price differance exist in account document and system not allowing to post it. so u click on the error "balance in transaction currency" to no the differance and make appropriate change manually in j1iex_c to balance the account document properly since .01 rs has no effect on the system
thanks
atanu

BED & Higher education cess are not appearing in J1IIN in export sales

Dear Experts,
we have scenario,
- 1000 & 2000 Plants are excisable
- Excise group is same for 1000 & 2000 plant
- Serial Group is different for 1000 & 2000 plant.
we enter materials from 1000 & 2000 plant for creating a export sales order ( IN one export sales order we enter material from different plant), in which excise duties are showing correctly even though we enter different plant in sales order. even commercial invoice also properly generated with proper excise duties but when we try to create excise Invoice (J1IIN), BED ,Education cess and Higher education cess are correctly appearing for the materials of plant 1000, but only BED and Higher education cess are appearing for the material of plant 2000, +not appearing the Education cess in the excise invoice moreover that excise accounting entry too+
But when try to create same scenario in domestic sales , all the documents ( Right from sales order to Excise invoice are working properly ,all the BED,Cess,Hcess are also properly appearing and accounting entry too.
please help me to resolve the urgent issue.
Shibu Chandran

Hi,
As i said above you can not see those accounting entries for excise invoice in export.
you can see the accounting entries for excise invoice in domestic sales process.but not in export process
to see this difference you can just go to v/08 and select your pricing procedure for export sales,here you can see the tick mark for statistical field for all excise conditions.but you can not see this tick marks in domestic pricing procedure.
and also as i said above you check those settings in J1ID T-code
for this in J1ID select cess rates-click on change icon-here check whether you maintained plant-material-check AT1 field along with other fields like BED%,CESS%
and also check EXCISE TAX RATES in that J1ID there you should have excise rates for chapter id combination
and finally check material and chapter id combination
Try this and let me know

CVD 1 % Higher education cess

Dear all,
We are having a problem in import purchase where in the 1% Higher education cess on CVD does not default during MIGO. As a result of which the system loads it on to the material during MIGO.
Have done the following settings maintained in pricing procedure for the condition and maintained in A/P AT1 condition in excise defaults.
Secondly my 1 % Higher education cess for excise does default during MIGO for local purchase. The problem occurs during import purchase.
We note 1033731 have already been updated.
Request to kindly do let us know if we have missed out on any settings.
regards,
mahesh.

Ensure that you are using the condition type J1CV ONLY. This condition is hard coded in the program and hence you cannot use anything else. There is no column in the excise default table to enter this condition, so please do not remove/replace the AT1 tax condition from there.
Ensure that the note 1033731 has been applied fully. YOu can check this by doing a search for the condition J1CV in the function module - J_1I4_CVD_GET_IN_GR and J_1IEX_DEFAULT_EXCISE_DUTY

Secondary Higher Education Cess on Service Tax in Taxes on Sales/Purchases

Hi All
I have configured the basic service tax, Edu.cess and Higher Edu.cess in Taxes on Sales/Purchases as CIN is not implemented. All service tax elements (ST, ECS and SHECS) are defined with different condition types and also assigned the GL accounts to Account keys.
while posting an entry, three different line items for ST, ECS and SHECS with respective GL accounts should be posted. But one line item for Secondary higher education cess is not posting in document entry.
This is very urgent issue.
I will assgin the full points, if I get immediate correct response.
Regards,
RK

HI RK,
Pls check the Tax code used and see that the correct G/L accounts are assigned in the tax codes.
BR
Satish

Higher Education cess problem in excise invoice.

Hi,
While creating excise invoice using the transaction j1iin with respect to the export commercial invoice, what is happening is that the higher education cess is appearing in the create mode of the excise invoice, but once while we are going to save the document and after opening in the change mode, the document does not contain the higher education cess. And also the transaction is not hitting the G/L account
What might be the reason. Please give suggestions.
Thanks in advance.
Regards,
Anup.

Dear Anupam,
As Rithvika has suggested......the coding if done in user exit will solve your problem and here you need to put Suppress Calculation=X. There is no other way to solve your current problem.
Would suggest that whenever you face any problem, you should check the existing threads on the same first and then only go for the new thread.
Rgds,
Antima

Higher Education cess not displayed in J2I6 when posted through J1IH

Hi,
We have passed an Excise JV through J1IH.
BED, ECess and HECess accounts are credited and Excise Duty paid A/c is debited.
All the values are posted properly. We have also checked the accounting document for this.
But when we run the report J2I6 (after J2I5), HEcess value is not showing, where as all other values are displayed properly.
Where may be the problem?
Is there any SAP Note we need to apply?
Regards,

HI,
There is no relation ship between your tax procedure (eg: TAXINN) and withholding tax confirguration. Please check the does the higher education cess is getting posted or not when you post FI invoice. If it's fine, it should post when you do MIRO.
Withholding tax will not be posted when you do MIGO, it will be posted when you do MIRO only.
Please use the same vendor for FI & MM invoices posting. If still there is any issue in higher education cess posting - please check withholding tax configuration.
Regards,
Kiran Yelamarthy

Apple higher education warranty.

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