Apple Support Communities Terms of Use

Hello All,
I have been using the Apple forums for many years now and in all those years I have never witnessed the degree of flaming, trolling, name calling that I have seen in many of the post here in the FCPX forum.
To be a member on the Apple forums (which include the FCPX forum) you had to agree with the "Apple Support Communities Terms of Use" which places you in a legal and binding agreement.
There are several parts of the agreement but here is the portion that is most relevant:
Submissions
Stay on topic. Apple Support Communities is here to help people use Apple products and technologies more effectively. Unless otherwise noted, do not add Submissions about nontechnical topics, including:
Speculations or rumors about unannounced products.
Discussions of Apple policies or procedures or speculation on Apple decisions.
Be polite. Everyone should feel comfortable reading Submissions and participating in discussions. Apple will not tolerate flames or other inappropriate statements, material, or links. Most often, a "flame" is simply a statement that is taunting and thus arbitrarily inflammatory. However, this also includes those which are libelous, defamatory, indecent, harmful, harassing, intimidating, threatening, hateful, objectionable, discriminatory, abusive, vulgar, obscene, pornographic, sexually explicit, or offensive in a sexual, racial, cultural, or ethnic context.
Post constructive comments and questions. Unless otherwise noted, your Submission should either be a technical support question or a technical support answer. Constructive feedback about product features is welcome as well. If your Submission contains the phrase “I’m sorry for the rant, but…” you are likely in violation of this policy.
This is just a portion of the terms of use.
So if you have posted something and feel that another forum member is doing any of the above items to you, you can go to the bottom of their post and report their post as "Abuse"  These get read and get noticed. 
These forums are for people who have questions about software or hardware and how to use them.
Mike

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

Similar Messages

  • I was reading the apple supports communities terms and use...

    I found something that said "Apple may offer you benefits and award privileges for your participation in the Site. The benefits and privileges provided do not create an employee, agency or independent contractor relationship between you and Apple, and you may not present yourself as a spokesperson for Apple." What does that mean?

    In addition to the above, it means that if you have received 8,000 points awarded by Original Posters (OPs) of threads, either as Solved or Helpful, you  might get a tee-shirt.
    I'm not trying to belittle the importance of helping here.  But you need to know that if you are interested in this, you will need to unselfishly spend a lot of your time here helping others.  They may remember to mark your response as Solved or Helpful, or thay may not (most often the case).
    The benefits I have received by participating here include:
         Constantly improving my knowledge, by researching info for posters
         Knowing I am "paying forward" for those who helped me in the beginning
         Watching new posters grow and learn from particating here
         Being part of a community that strives to help all Mac users
         One Black Short-Sleeved Tee-Shirt
    All the best.

  • The Apple Support Communities site is malfunctioning

    I typed out a very long post about problems with a disk image. After clicking post, I got an error message saying that I do not have access to post this content. All the text I had entered was lost!
    I was the one who posted the "emergency broadcast system" thing. About two minutes after posting, I got an email from Apple saying that you removed it. :-P I was just trying to see if the site would accept my post before I retyped my it. It's probably wise to type it into Pages first so I don't lose everything again. <sigh> Please try to resolve this ASAP.

    you have basically answered your own issue - when creating a NEW Question - and in anticipation of it being long - do it external and paste it
    The reason why you were stymied the first time is a known (by many here, but not by new folks) glitch - your session was Timed Out because of perceived inactivity. Oddly, a long REPLY session PREVENTS being logged out! So, external editor is NOT necessary for replies.
    When you say "I got an email from Apple saying that you removed it" - you must understand that we are NOT Apple - just users helping users. Without seeing the post that was removed, I can't say what about violated the Apple Support Communities Terms of Use. ⬅ accessible at the bottom of all forum pages - sometimes our gracious Hosts are strict and others lax.
    see you around
    ÇÇÇ

  • I signed up for Apple ID and Apple Support Communities separately. Can I merge the two accounts?

    I signed up for an "Apple ID" and an "Apple Support Communities username" separately using the same e-mail address.  Is there any way to merge the two accounts?
    I signed up for "Apple Support Communities" several years ago to get help with Apple products. I then signed up for an "Apple ID" later on to buy stuff at the iTunes Store.
    I was trying to access "Apple Support Communities" using my Apple ID and I get prompted to choose a username. But when I type my current username, it says the username is already taken. Alternatively, if I try to choose a new username to go along with my Apple ID, I get a message saying that there is a username already assigned to my e-mail address.
    For some reason, "Apple Support Communities" is not intuitively syncing the two accounts together despite the fact that they are linked to the same e-mail address.
    I don't want to cancel either of these accounts since I have activities using one/the other that I do want to preserve.
    Can anyone help me merge these two accounts together?
    Thanks.

    I will do it for you.   I can't say they will take any action, they operate in their own way, but if they feel there may be a threat to your security they will normally take it seriously.   My guess is they would eMail their actions to you, though not to me of course.
    I hope this will help.
    Okay; I've now reported the thread.
    Message was edited by: seventy one

  • Here's what changed in the 'Apple Support Communities Use Agreement'

    The terms for this website were revised 24 April 2014; they were previously revised 7 May 2013; they were previously revised 6 April 2011.
    If you'd like to know exactly what changed, see this 'diff', which shows exactly what changed. 
    Basically, Apple just added this (as points 12 and 13 to the 'General' section :
    If you provide any ideas, suggestions, or recommendations on this site regarding Apple’s products, technologies or services (“Feedback”), Apple may use such Feedback and incorporate it in Apple products, technologies, and services without paying royalties and without any other obligations or restrictions.
    For questions or problems regarding your Apple Support Communities account, please post a question in the Using Apple Support Communities forum, or email [email protected]
    For all versions, see Apple Support Communities Use Agreement
    Helpful?

    Thanks; I may be wrong of course, but I thought para. 12 was there all along and only 13 was added (which, FWIW, is an excellent idea in my humble opinion). Also, the ToU are available by clicking on the link at the bottom of this page here.

  • I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time and it does not work in iChat. Why Not ?

    Question:-
    I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time or other portal and it does not work in iChat. Why Not ?
    Answer:-
    For a Name to work in iChat it has to be an Valid AIM screen Name.
    Only Apple IDs from the @mac.com ending names registered here  and the Mobileme (@Me.com ending) names are Valid with the AIM service as well as being Apple IDs
    (I am still working on info about registering with iCloud at the moment but if this does give you an @Me.com email it may well be a valid AIM name as well)
    NOTES:-
    The @mac.com page works by linking an external (Non Apple) email with a @mac.com name.
    This External Email cannot be one linked to an Existing Apple ID (you have to use a second email or register at AIM )
    The options at AIM are to use your existing email or create new name and link the existing only for Password recovery
    MobileMe (@me.com ending names) were valid Emails addresses, Apple IDs AND a Valid AIM Screen Name
    @mac.com names look like emails but are only Apple IDs and iChat/AIM Valid Screen Names.
    The AIM registration page seems to be pushing you to register [email protected] This is relatively new and I have not followed through the pages to find out if it a valid AIM email (Previously you could register a name without an @whatever.com suffix)
    8:16 PM      Friday; June 10, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.7)
     Mac OS X (10.6.7),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

    Question:-
    So I have my current [email protected] email in iChat as I thought as I had linked that to an Apple ID it was a Valid iChat Name.  It keeps coming up with a UserName or Password Invalid message.  What do I do next ?
    Answer:-
    Open iChat
    Go to the Menu under the iChat name in the Menu Bar and then Preferences and then Accounts in the new window.
    Commonly written as iChat > Preferences > Accounts as directions/actions to take.
    If it displays with a Yellow running name in the list you have a choice.
    Either register it at AIM (I would use a different password to the ISP Login) and then change the password only in iChat  (It may take you to confirm any Confirmation email from AIM first) in iChat > Preferences > Accounts
    Or you register a new Name at AIM (Or at @mac.com) and enter that (details below)
    If you have a Blue Globe name  (@mac.com) that will not Login the chances are that it the password that is the issue.
    Apple lets you create longer passwords than can be used with the AIM Servers.
    Change the Password at iForgot to no more than 16 characters.
    Then change the password in iChat as details above.
    Adding a new Account/Screen Name in iChat (that is valid with the AIM servers)
    Open iChat if not launched.
    Go to iChat Menu > Preferences > Accounts
    Click the Add ( + )  Button at the bottom of the list.
    Choose in the top item drop down either @Mac.com or AIM depending on what you registered
    Add the name (with @mac.com the software will add the @mac.com bit)
    Add in the password.  (If you don't add it now iChat will ask you each time you open it)
    Click Done.
    The Buddy List should open (New Window)
    The Accounts part of the Preferences should now have the new name and you should be looking at the details.
    You can add something in the Description line which will then title the Buddy List (Useful when you have two or more names) and make it show up as that in the iChat Menu > Accounts and the Window Menu of iChat when logged in.
    You can then highlight any other Account/Screen Name you don't want to use and use the Minus ( - ) Button to delete it.
    8:39 PM      Friday; June 10, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.7)
     Mac OS X (10.6.7),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • What is the use of points earned in apple support communities??

    what is the use of points earned in apple support communities??

    mende1      Valmojado, Toledo, Spain
    This solved my questionRe: How the heck do you get points on your apple support communities account?
    Jul 12, 2013 10:20 PM (in response to BMPU)
    To get points, you have to answer questions. If the user that created the post tested your solution and it worked, he/she (may) give you a "This solved my question". As you can see in the right part of this page, a solved question adds 10 points to your account. If you helped solve the problem, you receive 5 points. On a single thread, the original poster can only give 1 "This solved my question" and 2 "This helped me", so you can receive a total of 20 points.
    With these points, there are levels that you can see in this page > https://discussions.apple.com/static/apple/tutorial/reputation.html When you level up, you receive privileges like report posts, access to Community Calls... The most important level respecting to privileges is the level 6, that gives you access to a special forum called "The Lounge" (where you can talk about anything you want, complain about an user or report problems with the forum), and you also receive gifts from Apple and other privileges

  • Using Apple Support Communities username

    using Apple Support Communities username & password can i use same itunes ID & password?

    I will do it for you.   I can't say they will take any action, they operate in their own way, but if they feel there may be a threat to your security they will normally take it seriously.   My guess is they would eMail their actions to you, though not to me of course.
    I hope this will help.
    Okay; I've now reported the thread.
    Message was edited by: seventy one

  • Help guide for using apple support communities

    Good afternoon,
    Is there a user guide for "apple support communities"
    ie- what are tags?
    saw something in a reply about points and going up a level,  what is this all about?
    I am floundering
    thank you
    regards
    Marea

    IF you are logged in... the tools are at the top right - above the thread but below the breadcrumb trail (yes, it really is called the breadcrumb trail)
    <- breadcrumb trail
    on the Your Stuff page is the Bookmarks Tab
    you have three
    ÇÇÇ

  • Apple Support Communities Governance Policies - Pointer Please

    Hi - can anyone provide a link to the governance policies for Apple Support Communities? Yes, I mean the site we're on now: https://discussions.apple.com/
    Many thanks.

    - I believe https://discussions.apple.com/ is an Apple Inc. property.
    You are correct.
    C: can you provide a pointer or any other evidence?
    Only the fact that it is part of Apple's web site. That's good enough for me. Do you have any reason to believe it is not?
    C: Fair enough. How are Communities defined? What constitutes a new and valid discussion, or thread? Who determines the acceptability of specific posts? (Disclosure: I've had comments booted from the forum before.) If someone were to be removed from the forum (and I'm not planning on it), what are the criteria, who would make the assessments, and what are the possible outcomes?
    Apple groups the communities according to their products, for reasons only they know. Maybe users find it convenient? A new thread is whatever is submitted by a user, subject to review by the forum hosts. If they find that the thread goes against the ToU they may remove it or edit it. Actually according to the ToU they can do anything they want. Our only recourse if we don't like it is to go elsewhere. Some users do so. Others threaten to do so (sometimes daily) yet are still here. Fortunately there are enough of us around to make this a useful community. I have both asked and answered questions here and I find both satisfying. I've even answered some incorrectly and been told so in no uncertain terms. I learned something. I have even had a post or two removed. Each time I was sent an email from the Apple Support Communities staff detailing why it was removed. They seem to be very forgiving as long as we try to keep within the guidelines given. People who try to be annoying (spammers, flamers, etc) don't last long. I've reported some and never seen their posts again.
    C: How do you know this? Is the moderation of this forum outsourced? Regardless, who is this person and what is their outlook on a forum that constitutes considerable intellectual content? How are contributions valued?
    I don't know all of it for sure. I suppose that Apple might outsource the communities but even if they do the responsibility lies with Apple. I have no idea what the real names of the hosts are but they have purple Apple badges when they do post in the forums. They do so rarely but it does happen. This particular forum ("Using Apple Support Communities") is the one I have most often seen them appear in. I'm not sure how to answer the last two questions here. The contributions to these forums are valued by the users themselves. I would guess that Apple probably keeps an eye on technical developments here, but have no way of knowing that for sure.
    Yes! Every time I get another one of those little dots, Apple doubles my salary. It also triples my salary.
    C: then let me in on the action, OK?
    I'd guess that Link Davis is making a joke here. Double (and triple) of his Apple salary is still $0.00.

  • Can't sign into apple support communities with icloud apple id

    i realise this isn't the right community for this question, but apple don't have a support category called "apple support".
    i have that problem where I have an appleid called "frumbert", which I got about 10 years ago. it is and always has been tied to my gmail email address. i used this for about 5 years worth of itunes purchases, then forgot it for a couple of years.
    when I got an ipad I also got an icloud account, and stupidly signed up using my gmail email address as my icloud username. it's tied to the same gmail email address as my existing "frumbert" account. i've since made all my itunes and app purchases using my icloud appleid, and it's the one associated with my mac warranties and such.
    so two appleid's share the same email address.
    i can't sign into apple support commuities with it because I need a new username. i can't create a new username because the email address is tied to an account already (this one, the old one, "frumbert"). An account utilizing this email address already exists. Only one account per email address is allowed on Apple Support Communities. Apple's way of saying you're c-ockblocked!
    but I can't also change the "frumbert" account because there's another account with the same email address, my icloud one.
    fark! how does one get out of this mess?

    I'm having the exact same problem and so are a lot of other people. Apple's solution - shut up and create a new account just for the support community.
    Smells outsourced to me!

  • How can I change my email address on Apple Support Communities?

    Currently, I receive emails from Apple Support Communities on my Hotmail account, which is also my Apple ID.
    I have now created a similar alias @icloud.com and I would like to send all the mail from Apple Support Communities to my new iCloud email.
    I

    I guess it would help. All I really need is for my all emails from Apple Support Communities to go to my account @icloud.com. But Apple ID does not allow to use emails created on Apple-owned domains. So I technically must have at least 2 email accounts, which isn't really convenient.

  • How to reset your user name on apple support communities?

    If your dont remember your user name in the  Apple Support Communities, how can you reset it?

    Do you mean the ID you use as a login, rather than the name which appears here ('nunski')? Do you know what you last used to log in here? If not, go to Applications>Utilities>Keychain Access and see if it is listed under 'discussions.apple.com'
    Since it's difficult to stay logged in here for any length of time, you must presumably have logged in in the not too distant past?
    If Keychain doesn't help, go to http://appleid.apple.com and click 'Find Your Apple ID'.

  • I would like to change my username in Apple Support Communities

    i would like to change my username in Apple Support Communities,
    - not: Young.ho
    - change to: Youngho Yun

    You can't.
    Stop using Young.ho and open a new account called Youngho Yun.

  • Cannot log onto Apple Support Communities under established Apple ID

    I had to create a new Apple ID (one I have neither desire nor intention to use) in order to get back on to the Support Forum. When I log in with my old established Apple ID it prompts me to choose a user name--then I get caught in this ****-loop where it refuses any user name I give it and keeps kicking me back to the log in screen. Attached is a screen shot of the offending error message.
    Anyone know what to do about this?

    I ran into this one a while back. Turned out that I was trying to log in using the incorrect Apple ID. Actually what I was trying to use was my Apple Support Communities username instead of the Apple ID. I bet if you use the old Apple ID at the initial login, it will work for you.

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