Apple TV ans iPhone 6 issue

I have buy an Apple TV 1 month ago as I am traveling a lot my target is to transfer the movie from tv provider. So I connect my Apple TV on the network my iPhone 6 on the same one and I start my video on the iPhone then I have the possibility to transfer it to Apple TV but it not working as it try to connect comeback to iPhone retry etc... Help me please

Welcome to the Apple Community.
You can't.
Use your wife's phone to AirPlay the music to the Apple TV.

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HT1688 iPhone 4S no WiFi anywhere iOS 5 after Apple Tech help same issue on iOS 6

ISSUE - can not connect to any WiFi hotspot at all
Several weeks ago my daughters iPhone 4S AT&T (on iOS 5) phone number failed to connect to any WiFi hotspot on her college campus including: campus wide WiFi, Starbucks or her Cisco 1500 WiFi in her dorm room. She has an iPhone 4S under warranty (I think now in the range of 30-20 more days).
The iPhone couldn't find any WiFi at all, but her roommates iPhone 4 worked perfectly everywhere on all hotspots.
So I have been paying for massive data overage charges with AT&T because the iPhone 4S is broken.
AT&T and then APPLE tech support first call 4 hours long
She rented a car and drove home 47 miles (94 miles round trip) and spent the afternoon a few Sundays ago and I spent 4 hours on the phone with AT&T and then Apple support.   I was weird I pointed our that her phone was 0.06GB over capacity e.g. a yellow caution alert in iTunes - but the Apple tech on the phone said just back it up and we would reset and restore it.
We did all the usual stuff with AT&T and then they gave up and moved us to Apple (backups, resets, then a full system factory revert, and restore) - it was brutal I hadn't seen my daughter in 2 months and her entire visit was a tech support nightmare.
Despite saying I did not want her to upgrade to iOS 6.X - the apple tech wanted to do a full restore BUT the restore procedure triggered an unwanted iOS 6.X upgrade (and wiped the phone and started a massive download) without my permission - it was a slow painful 1 hour 40 minute download. Worse yet I kept thinking that if she is 0.06GB over capacity and the iOS 6.X is "bigger" than 5.X what was going to happen to her phone ? The apple tech got testy with me when I pointed this out I had to say "you know if a glass of water is overfilled by 0.06 and you want to replace 2 oz with 3 oz (e.g. the iOS upgrade form 5 to 6 ) then obviously it will spill some more - she didn't get it.
So I have a near 2 hour download - scheduled a call call back but was hung up on (Apples IP phone system couldn't here me talk) and had to go back through AT&T's 611 support number support to get an Apple technician since the Apple line said it was closed - her iPhone was in a limbo 1/2 upgraded state waiting for user input in iTunes.
During the restore (I say during not after) that her WiFi did start working while the apple tech was on the line BUT the restore was still gong on in the background - her camera roll took 16+ hours to restore ( yes sixteen hours !!!) - during which time she left the phone tethered to her Mac-book didn't use it and left her Mac-book attached to a power source.
Overall she says that lost some data and her also her music playlists on her phone, and it did connect to WiFi when the rep was on the line and when she first got back to the her college campus.
Comments (not related to the issue at hand):
1. Overall this was a very very time consuming experience - I am a computer guy (not stupid but not super Mac knowledgeable either) but it seems to me that we should be able to attache the iPhone to iTunes and Apple should be able to remote control everything instead of saying click her click there and having Apple technicians say there is a non-existent menu (she was mixed up between Mac OS-X and Windows PC iTunes) here etc. etc.. Seriously why have the end user involved this is 2012 and if the iTunes is on the Internet there is no excuse for not granting access to Apple Tech!
2. As for iOS 6.X (I loaded it my IPhone 4) your maps are crap and useless I hate it thanks for giving me a worthless mapping system - I gout out my old GPS unit and put it back in my car. Seriously give us back Google maps. My other daughter gets pop-ups upgrade to iOS 6 but can not load iOS 6 because it then says not enough space. What a joke !
---------------------------------------ISSUE recurred after 1-2 days can not connect to any WiFi at all
But it only worked for one (1) or two (2) days and then under iOS 6.X the same issue started happening.   Her iPhone 4S failed to connect to any WiFi hotspot on her college campus (LMU) including: campus wide WiFi, Starbucks or her Cisco 1500 WiFi in her dorm room. The exact same thing.
I keep getting hammered on over use cellular charges from AT&T despite she should be cooked due to all the WiFi radiation coursing through her body on campus form both her own Cisco 1500 hotspot and the campus wide network.
---------------------------------------AT&T tech support second call AT&T said the phone was broken Apple should replace
So it only worked for one (1) or two (2) days despite my daughter driving almost 100 miles and being sucked into a a marathon 4 hour tech support nightmare with Apple. The net result the exact same thing started happening again no WiFi capabilities again. So I had her call AT&T at 611 and the AT&T technician talked to her looked at the lengthy case notes from the prior call e.g. the history and said that the iPhone 4S was defective phone no point in wasting another four hours of every one's time. She was told by AT&T to go to the Apple store get the iPhone replaced as it was under warranty.
Problem is that she has no way to get to the Apple store (no car) so I now have a 94 mile round trip to pick her up and go to an Apple store before her one (1) year warranty expires - as such I made this appointment.
I did some more research and this seems to be a pretty big problem for people - Apple is hiding the issue hoping people just go away and they have no concept of cost and time that they force down customers throughts to debug problems.
It even seems like Apple actually hid a known problem from me during my initial four hour tech nightmare that Tim Cook admitted publicly on Sept 24, 2012 (last few links) see below links for further research:
https://discussions.apple.com/thread/4351894?start=0&tstart=0
http://forums.macrumors.com/showthread.php?t=1462046&highlight=no+wifi
http://forums.macrumors.com/showthread.php?t=1456066&highlight=no+wifi
http://forums.appleinsider.com/t/152837/tim-cook-acknowledges-disabled-greyed-ou t-wifi-issue
http://bpmredux.wordpress.com/2012/0...he-little-guy/
http://bpmredux.wordpress.com/2012/09/24/tim-cook-shows-youre-never-to-big-to-re spond-to-the-little-guy/
All in all Apple is really dissapointing me 5 iphones and the newer they get the more bugs 3G worked great no issues, iPhone 4 no major issues, iPhone 4S buggy WiFi - never want to use an iPhone 5 form what I am reading.

No one is going to read your lengthy post.
If the basic troubleshooting steps outlined in the User Guide don't work, then bring your phone in for replacement.

I am having problems with my burst mode on my iphone 6 plus it is slower than the facetime camera after i updated to ios 8.3 apple please fix this issue i am fed up with all your mistakes

i am having problems with my burst mode on my iphone 6 plus it is slower than the facetime camera after i updated to ios 8.3 apple please fix this issue i am fed up with all your mistakes

Gerald
If you had taken time to read the Terms of Use you agreed on joining this Community today you would have realised that Apple is not here
neither reading nor responding on this User Community
http://www.apple.com/feedback/

My iphone plus is bending, what does Apple offer regarding this issue? I am trying to get to contact with Apple Customer Care, but not clear to me how to do it beside this channel of communication. I bought the phone from kosovar carrier which is u

My iphone plus is bending, what does Apple offer regarding this issue?
I am trying to get to contact with Apple Customer Care, but not clear to me how to do it beside this channel of communication. I bought the phone from kosovar carrier which is under Slovenian ownership. This means that the original warranty comes from Slovenia, bit complicated but still I would like to get an urgent answer how to proceed with this issue, thanks

Maybe i should have only asked if anyone is aware on apple's policy
regarding bending. I took the point that this seems not a proper forum to
pose Q's to apple thanks to both
On Wednesday, November 5, 2014, Apple Support Communities Updates <

I am having issues with 360 degree rotation, I have an iPhone 5 and ios 6.0.2. I have read alot about this issue online and I found out that my issue is software. I want to know if and when apple will fix this issue?

I am having issues with 360 degree rotation, I have an iPhone 5 and ios 6.0.2. I have read alot about this issue online and I found out that my issue is software. I want to know if and when apple will fix this issue?

I had the same experience with a new iPhone 5 that I bought last week. Did not have a chance to measure battery life before the 6.0.2 upgrade installed but I set up my phone exactly like my 4S and immediately started running out of power after short periods. Went to Xmas get together with fully charged 5 and 4S. Heading home the iPhone 5 shut down for low battery and the 4S had 65% power. Both phones had two half phone calls on then and no data usage.
That night I fully charged the iPhone 5 and, without lighting it up, put it on my night table. Next morning I picked it up and looked at battery indicator and I had 42% charge with NO activity!
Tried it again next night and wound up with 37% charge. (Slept longer).
Today I called the carrier and reactivated the 4S. Took the 5 to Apple Store and they kindly gave me choice of new replacement phone or refund. I took the refund. Uniquely, the Apple Store said it was Verizon CDMA phones that were coming back.
The are other strings on this with temporary solutions, but from my experience with 7 firmware changes on an HTC 4G phone the problem will continue because the solution will be hardware caused. We are in the days where RTM means Rush to Market - not Release To Manufacturing.
I fear the only solution is to either wait for the next model (I did not notice a really major change in performance over the 4S in LTE heavy Seattle area) - or switch to another manufacturer.
It might be useful for these forums to indicate if you have a GSM or CDMA phone to see which have more problems.
Discouraged....

HT1687 Anyone know how to reset my iphone vm password while in Canada and not turning on cellular so I don't get charged for roaming? Verizon says its an iphone issue and Apple says to contact my carrier?!

Anyone know how to reset my iphone vm password (so I can listen to my messages) while in Canada and not turning on cellular so I don't get charged for roaming? Verizon says its an iphone issue and Apple says to contact my carrier?! I don't want to pay for roaming and I am able to use my phone fine and also connect to wifi while at friend's houses etc.

It's not a Verizon reset - under General and phone there is a place to reset my password however I can't do it without cellular turned on.

Apple shipped my iPhone at a different address

Hi,
iPhone 6 problem
I had connectivity issue (WiFi) with my iPhone 6 and I called Apple to setup repair. They were very nice in helping me out to resolving the issue. But when it didn't work, they setup a repair and sent me an empty box in which I shipped my faulty iPhone 6 back.
Customer care and manager
Everything was super fast, but I missed the email "We got your repair request" as it was just an email which states that they received the request. But later after shipping I was going through the repair emails and I saw that the name on the "We got your repair request" was wrong. I immediately called Apple support and told them that they have my name wrong in the repair request. Apple support personal was confused and she immediately handed the phone to her manager. The manager spoke with me for quite a few minutes trying to see what went wrong in that email. I thought that it was a small issue (just the name in email), but with managers involved I was a bit worried. The confusing was, the box I received had my name and address. But the email had some other guy's name.
The biggest problem for me was that my repair iPhone may get shipped to the person on email. And I was traveling abroad in few weeks and wanted to make sure that the address issue is resolved before I leave on my vacation. I explained the issued and request Apple support manager to make sure that the product gets shipped at my address. Multiple times. And he assured me that everything looks good and I should relax.
Repair
Later the same night someone from Apple repair team sent me an email with questionnaire to fill about how to generate the issue and many other things. I explained them the issue and told them steps to follow to regenerate the same problem. Next morning I received an email that my they were able to get the same issued in their test and they will be sending me a replacement product. Following this email, maybe an hours later, I received another email stating my replacement product has been shipped.
Replacement product shipment and the mess
Once I saw that email, I was like wow! I was able to see the value in being an owner of Apple product. I was tracking the shipment as it was an expensive product and needed a signature confirmation. It was a next day Fedex shipment and the wait wasn't long. I was checking the status time to time and suddenly on the next check it showed that the product was delivered. I went back running to my mailbox and found nothing. I checked it everywhere and there was nothing. I immediately called Fedex and explained the issue. But when they assured me that the shipment was delivered with signature confirmations, I was like what!!! I said I didn't sign!!! They said can you please repeat your address? I did, and they said, this is not the address that Apple shipped the product to! We have a different address on file. I asked, what is the address? They said, we can't give you the address, only shipper (Apple) can ask details on that.
Post mess communication with Apple (current situation)
When ever it comes to Apple, I am assured that the problem with be solved. Atleast that is my experience after using Apple products (MacBook, iPhone, iPad) from last 7 years. So I was assured that the issue with be solved and I will receive my iPhone 6!. But till now, the issues is not looking good. The manager on call says that there file shows that the product was shipped to my address and I should contact Fedex. But Fedex says they won't disclosed the detail address as only shipper can do that. They were only willing to tell me if the address I am telling is the address on file or not. On repeating my address to Fedex (which was the same return shipment address I had on them email received from Apple) Fedex confirmed that Apple didn't ship to that address.
Fedex is not willing to give me the address. Apple is not willing to help me and want me to check with Fedex. The Manager looking at my case at Apple is assuring that the product was shipped at the same address that was in the email. I was frustrated and even called Apple personal as a liar. Which I think I was not professional, and will apology. But it is a $700 phone, I am a student and I don't know what to do as no one is helping me. I am totally screwed. I am thinking to further this issue by contacting some of the logistic/service/customer care executives of Apple on LinkedIn if they can help. Or anyone have any better idea?
I have attached a picture of my email with Apple. Not including the name of the managers on online forum as I believe it is not the right thing to do on public forum.

Apple is not here.
We can't help you here because we are users just as you are.
You are going to have to escalate this with Fedex. Call and ask to speak to manager.

Apple TV and iPhones/iPads no longer connecting

Good morning,
Probably going to pretty lengthly here but we have been having some major issues here.
Since September we have been having issues with our iPhones, iPads, along with our apple tvs not connecting and syncing up.
At the time we blamed it on AT&T selling out to Frontier in our area but now we are in February and still having issues.
We have a wireless network in the house that we had for 5 years prior to Frontier taking over, when issues began to arise of air play not working, not being able to use home sharing as it could not locate our iMac, or loading times always timing out, we contacted Frontier many times they even sent a tech out but everything proved fine.
At the time everything in our house was wireless and we would loose connection to the internet when surfing or doing homework on any device we were using. I ended up hard wiring my desktop and Mac Mini and have not had any issues since.
We figured since the router we were using was about 6 to 7 years old we would up grade to a new one and maybe that would get rid of the problem. So I purchased the Linksys AC1900. set it up the same way as the old one an off we went. Everything worked fine for a day or two and then right back to nothing working.
Again called frontier and techs came out and we checked everything and nothing was interfering or not functioning properly. I have even ended up hard wiring a few of the apple tvs, but again same time out issues or no connectivity.
Everything is running on the latest software.
We are now at the point of thinking it is apple that is our issue, We do not have any windows computers or devices to test this theory on but a lot of news going around stating apple is having many issues with wifi and connectivity issues.
I did not want to contact apple just yet as I have spent enough time on the phone with people trying to figure this issue out.
If anyone is able to give me a hand it would be greatly appreciated.

Hello JefferyPNichols,
It sounds likeyou are unable to either use Home Sharing between your devices or Airplay. If the former, I would recommend you use this article to help you troubleshoot the issue:
Troubleshooting Home Sharing
If you are talking about Airplay instead, use this article for iOS devices:
Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch
And this one for iTunes on your Mac:
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
Thank you for using Apple Support Communities.
All the best,
Sterling

Switching between Apple IDs on iphone

I have an Iphone issued by my employer. What would happen if I logged out the the company Apple ID and logged into my own so I can download apps?

On of the problems arises when you have to update apps. If apps were installed under the company id, you would have to log back in with that ID to update the app. Also, your IT department may have utilized a company ID for a specific reason. You should check with them, many companies don't have a problem with employees putting personal content on devices.

Why my apple care for iphone doesn't transfer to my new phone after I claim a new one from apple store ?

2 days ago my iphone fall into a sink full of water. Yesterday I went to apple store and ask for apple care for iphone and they have it. So, I bought it and registered it right away since my iphone still be in a garentee and still not surpass one year usage. Then they told me that my iphone problem considered in a "physical damage case" which they have a policy for claiming a new iphone and pay some fee. After I got my new iphone, they said that all the information and phone data which is registered into apple system about the phone and the user and bla bla bla will transfer to my new iphone. Today, I just check my phone serial number in "support & coverage " column and I found that all the phone data in apple system is already transfered from the old one to the new one EXCEPT the data of apple care that I already registered before I claimed the new phone. Now, the question is " What can I do ? " and " will it be transferd to my new iphone or I have to buy a new apple care for my NEW PHONE That I got from their service "

Placing your iPhone in the toilet was the correct thing to do but you should have purchased an android phone instead. That would have solved these issues. :-)

Will Apple change my iPhone 4 if I'm having problems with the antenna?

I mean, maybe the latest units don't have this problems. I bought it in February and I've been using it with a bumper. Now I want to use without the bumper, but the antenna issue is very noticeable.. I loose calls, Internet works really slow..
Maybe someone of you had this problem and Apple gave you a new unit witohut this problem.
Thanks in advanced!

If Apple determines the iphone to be defective, then they will replace if it is inside the warranty period. No one here can tell you what Apple will determine.
It sounds to me like your iphone is not defective. Newer iphones are no different than older ones. Not sure that that would make any difference.
You can make an appointment at the genius bar and see what they say if you like.

Iphone Issues 4G

I sympathise with everybody's issues here. I went through the same nightmare a couple of summers ago, when I waited in line 8 hrs to get an iphone. I ended up returning the iphone and canceling my ATT contract. I haven't bought an Iphone since then. I will not be buying one until another provider starts carrying the iphone, other than ATT. I do have a question for all of you though. Since, it is well know that the iphone has all these issues, especially the carrier issues. Why don't you vote with your wallets, some of us did, and not rush out to buy another iphone the minute that it is available. As long as you spend your hard earned cash, both ATT and Apple make profits, and could let quality slip. However, if a new iphone comes out, and people hold off buying it. That will propel both ATT and Apple to take the issues more seriously. If these things sell faster than eyes can blink, how do you expect any response? Every company wants to make a profit, that is what they are in the business for. My suggestion is as long as you are within your trial period, go ahead and return the iphone. When Apple and ATT start selling an acceptable product, you can always buy another one. Meantime, there is a plethora phones out there running android that can serve your needs. So, let's all of us vote with our wallets, and see what the reaction will be then.

Alex Theodo wrote:
I sympathise with everybody's issues here. I went through the same nightmare a couple of summers ago, when I waited in line 8 hrs to get an iphone. I ended up returning the iphone and canceling my ATT contract. I haven't bought an Iphone since then. I will not be buying one until another provider starts carrying the iphone, other than ATT. I do have a question for all of you though. Since, it is well know that the iphone has all these issues, especially the carrier issues. Why don't you vote with your wallets, some of us did, and not rush out to buy another iphone the minute that it is available. As long as you spend your hard earned cash, both ATT and Apple make profits, and could let quality slip. However, if a new iphone comes out, and people hold off buying it. That will propel both ATT and Apple to take the issues more seriously. If these things sell faster than eyes can blink, how do you expect any response? Every company wants to make a profit, that is what they are in the business for. My suggestion is as long as you are within your trial period, go ahead and return the iphone. When Apple and ATT start selling an acceptable product, you can always buy another one. Meantime, there is a plethora phones out there running android that can serve your needs. So, let's all of us vote with our wallets, and see what the reaction will be then.
oh please. you really think people care? look at what we all bought a somewhat faulty product that apple doesnt even care to take care of, im sorry but no one cares, honestly not even me. haha
people would buy a brick for $300 is it had an apple logo embossed on the back.

I can send tv shows from my ipad to my apple tv without any issues. Why cant i do the same with a movie rental?

I can send tv shows from my ipad to my apple tv without any issues. Why cant i do the same with a movie rental? Or how do i do the same with a movie rental?

Personally I think the iOS devices are poor at reconnecting - Airplay establishes that a link is available but when the iPhone/iPad has been away from the house and rejoins the network i think AppleTV already thinks it's connected with a different IP address and fails to recognise it has joined the network again with new credentials.
Something along those lines anyway.
I find that a combination of restarting AppleTV, router and iOS device tends to fix it, but not for everyone.
AC

How much, if ever, is the repairing of wifi in Apple Stores for Iphone 4S?

How much, if ever, is the repairing of wifi in Apple Stores for Iphone 4S?

lchoisf wrote:
I strongly urge Apple to please reconsider its decision on the availability of iOS 6. Here, in my case,
I'm not trying to reverse an upgrade,
Until the issues between the apps and iOS 7 are ironed-out, I still need iOS 6 to run some very important apps
I am now using Maps a lot and I need to be able to hear voice commands.
You're not talking to Apple.
So here are my questions:
1Can I install iOS 6.0 from an iOS 6.0 install file using iTunes?
I I install iOS 6.0, will Apple offer me the OTA update to 6.1.3? (I understand that there were some security issues with 6.0). If not, how can I obtain the update?
3. Where can I find step-by-step instructions for all this?
1. No.
2. You can't do that.
3. No where legitimate. Any instructions you could find to do this would involve an unauthorized modification to the phone, which forfeits all rights to support.

HT5691 Can i purchase apple care for iphone bought through verizon?

Can i purchase apple care for iphone bought through verizon? I want to upgarde thru verizon but don't want to pay a monthly fee with them for warranty. Verizon doesnt offer apple care on their website.

Batman22405 wrote:
Incorrect sir.
After the 30 days YOU can still purchase Apple protection plan for $69, which extends your phone support just like AC+ and your hardware warranty just like AC+ it also gives you a a free battery replacement.
The only difference between AC+ and Apple protection plan is that AC+ covers accidental damage.
Customer who do not purchase AC+ or APP will then have to purchase a Pay-Per-Incident which is a $20 fee for each issue calling in on.
Pay-Per-Incidents or PPI's last for 30 days on the one issue that they were purchased on.
No, you cannot.
An iPhone in the USA is eligible for AppleCare+ and ONLY AppleCare+. AppleCare+ completely replaced AppleCare for iPhones when it was announced. Check Apples own warranty pages on the web site. You CANNOT buy AppleCare for an iPhone in the USA - ever. It is not offered for iPhones any longer.
see http://store.apple.com/us/browse/home/applecare

Apple TV ans iPhone 6 issue

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