Apple TV can't access iTunes, but I can send a movie from my iMac to Apple TV
Why does my Apple TV 50% of the time not access my iTunes on my iMac, but when I go to my iMac and play a movie, I can then send that movie to my Apple TV and it works 100% of the time. When I try accessing the iTunes from my Apple TV it says, "Unable to connect to [email protected] library. I have 5 Apple TV's in my house and this only happens to the last two Apple TV's I purchased. Any suggestions besides the obvious"make sure home sharing is turned on, on all your devices", would be much appreciated. They are all set to wireless and they all have excellent signal strength.
I completely understand what is happening. I know that you are connected to the Internet. I made the suggestion because I have seen it work in similar circumstances. The Apple iTunes servers can be a bit fussy about things and sometimes rebooting the router clears up this miscommunication between iTunes and your network.
Have you tried signing into your account and then try to sync again. Go to Store>View Account. You will have to enter your password. Then try to sync again. Or try signing out completely in Store>Sign out. Quit iTunes, sign in again and then try to sync again.
Sometimes refreshing settings will help clear up weird problems.
Similar Messages
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my ipod touch has been locked,it now says "connect to itunes" i have done this but my itunes says to insert a passcode on my ipod touch so that it can conecct to itunes.But how can i when it wont let me?HELP!
just219, note that terms of use of this forum includes:
Do not ask for points. If you feel the system is not clear to users, please provide feedback to Apple; do not instruct other users unless they ask.
For peterevs169
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
When streaming a movie from an imac to apple tv, is there a way of putting the imac display off? I find it a waste having the screen on in another room. Any advice?
No problem.
This is a user forum so you are not addressing Apple. There's nothing to fix, that's how home-sharing works. There would be no way for the ATV to recognize your library and display content if the computer is in sleep mode.
You can always airplay from an IOS device or use icloud if you don't wish to keep the computer on. -
I changed my password on my iPhone but can't access iTunes. How can I fix it?
I changed my password on my iPhone but can't access iTunes. Are they synched or not?
Try this method, this should solve your problem! Just export the library to the external hard drive and import it on her computer! Check the link!
Should solve your query
http://gizmodo.com/5825217/how-to-keep-your-itunes-library-when-it-wont-fit-on-y our-hard-drive -
Can't access iTunes, but there's no reason for it
Hello,
I've been having trouble with the iTunes store for a few weeks now. I gave the problem time to "fix itself" in case it was caused by maintenance to the store, but I'm pretty sure that "maintenance" would not last this long, so I've decided to ask other iTunes users about it.
It seems that accessing the store is a common issue, so I followed all of the recommended steps to make sure that everything was in order before posting this. I ran diagnostics in iTunes and was told that a secure connection was established to the store and there were no other connection issues. I checked to see if the iTunes and iTunesHelper processes were allowed on my computer, and they were. None of my anti-virus or anti-spyware programs (avast!, Ad-Aware and SpyBot: Search and Destroy) are blocking iTunes. My computer is authorized to access the store, and I have the latest version of iTunes. In other words, nothing should be causing iTunes service to shift in and out on my computer (I can occasionally access the store, but most of the time I do not even get a proper "loading" bar - just the striped bar that reads "Accessing iTunes Store"). The strangest part is that the store worked perfectly on my computer until a few weeks ago.
If I have done all of this and can still not access the store properly, there must be something that I'm missing, so I would really appreciate it if anyone has any suggestions as to how I can get this problem fixed and keep enjoying iTunes.
(If it is of interest, I do not have administrator rights on my computer.)
Thank you!I have been having the same problem for the past few weeks as well. I can usually get to the main itunes page but then it gets stuck and eventually times out trying to get to other parts of the site.
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Hi.
I can't access google in any browser ( Chrome, Explorer,Firefox). It just does not load. But i don't have any problem with any other sites. Actually i could even access google just yesterday.
I've tried deleting the cookies, installing anti-malware softwares, i cleared the cache, i cleared all the history etc... I basically tried everything that was proposed on previous questions but nothing helps.
I would really appreciate it if someone could help.
Thank you.Try to access google.com through the below ip.
1.) http://74.125.225.81
2.) http://74.125.225.84
3.) http://74.125.225.82
4.) http://74.125.225.80
5.) http://74.125.225.83
If this resolves your problem, check the DNS settings. -
my ipod touch 5th generation has been locked out. it now says on itunes that i need to know my passcode in order to sign in with itunes on the computer..but i dont know my passcode so i cannot get on my itunes to reset my ipod because it said i need to know my psscode, but i dont know it. please help me
If you're unable to do the Restore, go into Recovery Mode per the instructions here.
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I rented Pacific rim yesterday in my Apple TV and watched part of it and them stopped. Now I am checking in my mac to watch the remaining part with iTunes but I cannot see the movie here.
Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals. -
When I try to move a rented movie from my computer to apple tv, it won't move.
When trying to move a rented HD movie from my imac to apple tv I click move then apply and the movie goes back to the rented movies box.
Yes ! I have not watched it on my computer and I have moved it to the Apple TV and do DONE and nothing if I hit APPLY it STILL is Not Moving it to my Apple TV
What am I Doing Wrong ???? -
I live in the US but am in Paris for three months. I can't access itunes. I tried reinstalling but got this error: Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." I followed the Apple troubleshooting advice--delete temp files, uninstall itunes, shut down computer, restart, reinstall. What's the problem and, especially, what's the fix? Walter Cohen
I, too am having the same issues as above like the many others. For days i have been trying to uninstall reinstall as per troubleshooting but to no avail.Apple, you need to fix this!
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I've tried everything but can't access iTunes store from my ipad. Apple ID is fine and logged in to iTunes on pc. Still no luck. Anyone any other alternatives? Thx.
You may think you are connected to the internet, but maybe not. Click on Safari and see if it connects.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I created a new Apple ID, but can't access iTunes
I created a new Apple ID, but can't access iTunes, it doesn't recognize my ID
Creating a new Apple ID isn't the way to fix that problem. All that will do is create a new Apple ID with no record of your previous purchase history or anything else related to iCloud.
To recover your forgotten password use http://iforgot.apple.com -
I changed my username on Apple, but it doesn't come up on my ipad. The old username comes up, and I can't access itune or icloud. How do I fix this?
Hello there, Confused Apples.
The following Knowledge Base article offers some step-by-step instruction for changing the email for your Apple ID:
Change your Apple ID - Apple Support
Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My Friends, Find My iPhone, and iMessage on each device that uses your current Apple ID for these services.
Go to My Apple ID.
Select Manage your Apple ID and sign in. Forgot your password?
Select Edit next to Apple ID and Primary Email Address.
Enter the email address that you want to use as your Apple ID, then select Save Changes. Apple will send a verification email to that address.
Open the email from Apple, then click Verify Now. Didn't receive the email?
When the My Apple ID page opens, sign in with your new Apple ID email address and password. When you see a message that verification is complete, you can start using your updated Apple ID.
Remember to update the features and services that you use with Apple ID.
Learn how to use and manage your Apple ID.
Additionally, this article is helpful with what to do, after you've changed your Apple ID:
Apple ID: What to do after you change your Apple ID - Apple Support
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Apple TV2 can see my laptop but it can't access the files on the laptop. ATV2 can access the files on my other laptop and PC.
My PC can see the laptop in question but it can't access the files.
I've updated iTunes to and ATV2 to the lastest version. My laptop is running Windows7 64bit.
Any suggestions?Welcome to the Apple Community.
I assume you taken the step of restarting the laptop.
Have you checked your security software is allowing access for iTunes, which security software are you using. -
hello guys.I lost my I5 on the 27 July...the insurance paid out then i got a new phone.same model.
i am currently tryin to install itunes on my phone,but im not winning.i can only access itunes on my pc but i want on my phone.
may you please assisst me get itunes on my phone please.You don't install iTunes on your phone. iTunes is a program that runs on your computer. As RG asked, please explain more clearly what it is you are trying to accomplish.
Regards.
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