Apple tv3 stuck on apple logo
Hello,
Yesterday (conveniently the day Apple upgraded the firmware to version 6.2, but I don't know if this is related to my problem) my Apple TV3 (A1463) got stuck while watching some program. It became unresponsive to the remote so I reset it by disconnecting and reconnecting to the power outlet.
It then showed the Apple logo on a black background for a while.
Since there was no changes I reset again and then the screen on my TV stayed plain black.
Hooking it to my PC and running iTunes didn't help either.
No reaction whatsoever. Not from iTunes and not from the PC (USB ports, Device manager, etc...)
Hooking it back to the TV and while the TV screen was still black I used my remote to reset the unit (pressed Menu and down button for a few seconds).
The LED blinked rapidly for a few seconds then the Apple logo on a black screen background reappeared and that's it, nothing more. Still stuck.
What else can I do?
Did you follow the steps exactly when attempting to restore? Unplug all cables, connect to computer via micro usb, connect power.
Apple TV (2nd and 3rd generation): Restoring your Apple TV
Make sure to connect directly to computer, not a keyboard port or usb hub. Try a different cable
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