Application not Selected

I have an application I am trying to record and to activate
the record button I have to click out of the application, which
causes it to become inactive and I am unable to capture the screen
shot. I have also tried on auto-record - it is like the application
is locking Captivate out somehow. I have numerous other similiar
type applications and have no issue at all with them. Help
please!

Just to clarify my earlier statement. I think the proper term
is when the other application has focus it is blocking Captivate
from actually working. By working I mean it is not allowing it to
capture the screen shots.

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