Approval Process within SAP MDM

Can SAP MDM workflow handle multiple approval process.  Is MDM support looping mechanism?

Hi Rajesh,
If approver rejects the records then the workflow will go back to previous step also u can branch the workflow on the basis of approve/disprove i.e. if the records approve then to a step and if approved then to a default step by using Branch.The record will be in MDM .The workflow history can be seen in data manager.And to have a report u can make a application. The link shows hw to have the history.
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/001d22fb-622d-2b10-22ac-998acecf68a8
The history will give complete report about approve/reject.
Rgds
Ankit

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    >
    DanYang!@# wrote:
    > Hi,
    >
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    >
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    >
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        End Function
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  • Approved invoices can not be edited  - Approval process

    Hi Experts -
    I have recently raised an incident with SAP about Approval process - the complete message and support reply is as follows - but i believe we need a change in the approval process - if the approval required is only one but you have defined two people (Either or OR) in the approver list - the system should allow the document to be edited if one of the approvers reject it.
    please let me know and i believe we need  a change in design - unless otherwise a solid reason is given to justify the existing design
    10.07.2009 10:32 Description (English) by SRS Manian
         We have created approval procedure for all the invoices which are entered into the system., The
    'Accts' user enters the invoice into the system - the invoice comes for approval to 'Manager' user.
    When the Manager opens the invoice via Alert window - he/she wants to modify certain information
    (lines as well as Sales person) and approve it.
    The invoice which gets opened from the alert window - does not allow the user 'Manager' to modify at
    all. All the information on the invoice are greyed out.
    The system should allow the user 'Manager' to modify the information. Since the manager has full
    authorization to the system.
    10.07.2009 10:35 Info to Reporter by SAP
         Dear Partner/Customer,
    We have received your inquiry and are currently processing it.
    You will be contacted with a solution or an update as soon as possible.
    For further details regarding the phase your message is in at the
    moment please refer to:
    http://service.sap.com/%7Esapidb/011000358700000575782007E
    Kind regards,
    SAP Business One Product Support
    10.07.2009 10:59 Reply to Reporter by SAP
         Dear Manian,
    Thank you for contacting us.
    When the originator sends the document for manager's approval, note that the at that stage, the document is still in the 'Approval Process'. This is because the system is waiting for the 'Manager' to 'Approve or Reject' the document. Hence, looking at the Document, it is still in 'Draft - Pending' Status.
    When the document is in 'Draft-Pending' Status, the document is not available for editing, because the system considers that it is still in the waiting process. In your case, the manager cannot edit t he document.
    To amend the document, an action is required from the approver either to reject it first. Once rejected, it can be amended and re-sent for approval.
    I have checked our knowledge base and noted that there is an article which describes the approval process. Please refer to the Expert on Phone Wiki Article (March 2009) with title: Why a draft documen t in an approval process cannot be modified by the originator?
    The link will provide the explanation:
    https://www.sdn.sap.com/irj/scn/wiki?path=/pages/viewpage.action&pageid=88735894
    I have also attached Notes 1321234 and 1111431 for your reference.
    Best regards,
    Lorna Real
    Support Consultant
    Product Support for SAP Business One
    SAP Ireland 
    10.07.2009 11:59 Reply to Support Center  by SRS Manian
         Thanks for the reply. The scenario is when the Manager receives the
    document for approval, he wanted to edit and add it. Your reply (and
    documentations) states that it needs to be rejected first before it is
    available for editing. When it is gets rejected - the person who
    orignated the document gets an alert and he can edit it. Here the
    Manager must get an alert so that he can edit the Rejected document.
    When the 'manager' rejects the document, and goes back to the alert
    window to open the document - it is still greyed out !!
    How does the 'manager' reject the document and edits it ?
    regards
    Manian 
    10.07.2009 12:11 Reply to Reporter by SAP
         Dear Manian,
    If after the Manager rejects it and still the document is not editable (greyed out), it means that the document may still be in the 'Approval Process'. When it is greyed out, what is the status of the document in the header? Does it say 'Rejected' or 'Pending'?
    If it is still in 'Pending' mode, please verify the number of 'Approvers' set in the 'Stages' tab of the 'Approval Template - Setup' window. If there is more than one user listed as 'Approver', and o nly 1 approval is required, the system provides an opportunity to other 'Approvers' to approve or reject the document. If in your case, the number of approvers is 2, and manager 'rejected' it, the sys tem still keeps the document in Pending status as it waits for another approver's decision to reject or approve it.
    Also, verify the number of 'Approvals' required. If the number of 'Approvers' who have not rendered their decision is greater than or equal to the 'Approvals' required (e.g. approvers - 2, required ap provals - 2) the system keeps the document within the approval process. This is to allow the other 'Approvers' to decide on the document.
    I hope this clarifies the behaviour. If you can provide us a step by step screenshot of the issue, this may help us to provide a more accurate response.
    Best regards,
    Lorna Real
    Support Consultant
    Product Support for SAP Business One
    SAP Ireland 
    10.07.2009 12:28 Reply to Support Center  by SRS Manian
         Hi:
    The status of the document in the Header says 'Pending' and the status
    below the document number says 'Suspended' - it is not showing as 'Draft'
    Regards
    Manian 
    10.07.2009 12:42 Call to Customer / Partner by SAP
         Performed on: 10.07.2009 10:41:59 (UK)
    Contact person: SRS Manian
    Status of discussion: Customer not reached
    Subject:
    Called the partner but currently engaged on another line.
    Would like to hold a webex. 
    10.07.2009 12:42 Reply to Reporter by SAP
         Dear Manian,
    I'm trying to call you but there was no response on your mobile.
    When the header says 'Pending', then it means the document is still within the approval process. Please check the Approval Template and see the number of approvers and the number of approvals require d.
    The number of approvals and approvers may be greater than 1. In this case, the system waits for other approvers to approve or reject the document. Once all the approvers have rejected the document, th en the document will be released and available for editing.
    Best regards,
    Lorna Real
    Support Consultant
    Product Support for SAP Business One
    SAP Ireland 
    10.07.2009 18:11 Reply to Support Center  by SRS Manian
         Hi:
    Thanks for the reply - i tried this and found out the following:
    1 - In the approval templates - we had mentioned number of approvals
    required as '1'.
    2 - in the number of approvers - we had mentioned two users
    Though the template requires only one approvals (Either or OR) the system
    expects both of them to approve or reject -
    Can u please let me why is this behaving like this - or is this is the
    way it is designed ? - if this is the way it is designed - i beleive it
    is wrong - weneed to give a solution to the customer
    regards
    Manian 
    11.07.2009 05:52 Reply to Reporter by SAP
         Dear Manian,
    Thank you for the information. The behaviour is a current system definition documented as per Note 1321234. I have attached the said Note for your reference. When only 1 approval is required and there are 2 or more persons are allowed to approve the document, the document does not get automatically rejected when 1 person 'rejects' it. The system waits for other approvers to render their decision b ecause a person may still approve or reject the document.
    The design is not an application error. If you would like to change this design, please post your requirement in our SAP Business One Product Development Collaboration
    forum. You can find the forum in this link:
    /community [original link is broken]
    The forum is beingmoderated by members of the Solution Management team specialized in certain areas, according to the folder you are in. Partners can impact the design of specific features by posting suggestions and feedback at this forum. Kindly refer to Note 1028874 which describes more on the above process.
    As the request will be handled through another process, we kindly request that this support message be closed.
    Thank you for your understanding.
    Best regards,
    Lorna Real
    Support Consultant
    SAP Product Support for SAP Business One
    SAP Ireland 
    11.07.2009 09:02 Reply to Support Center  by SRS Manian
         Hi Thanks for the reply - however, the solution given doesnot address the
    problem we are beingfaced with our client
    Is there a Development Request we can raise so that this problem is
    addressed in future
    I am going ahead and confirming this Message though
    regards
    Manian 
    11.07.2009 10:04 Reply to Reporter by SAP
         Dear Manian,
    Thanks for the information. I understand the customer's requirement. As previously mentioned, please log a development request in this link:
    /community [original link is broken] This is from Note 1028874.
    Unfortunately,we at the support centre does not have access to the list of development requests. Hence, kindly follow the process in Note 1028874.
    I'm sending the message back to your side for confirmation.
    Best regards,
    Lorna Real
    Support Consultant
    Product Support for SAP Business One
    SAP Ireland 
    SAP Notes           
    Number     Short text
    0001035200
    Issue can be solved via existing documentation
    0001111431
    Deleting rejected draft documents.
    0001167635
    Maintenance Policy (L)
    0001321234
    Status of a document rejected within the Approval Process.

    Hi Gordon - thanks for the reply - i am sorry i never realized that the message i raised could be messed up like this - the following is a clear message with some paragraphs:
    Hi Experts - I have recently raised an incident with SAP about Approval process - the complete message and support reply is as follows - but i believe we need a change in the approval process - if the approval required is only one but you have defined two people (Either or OR) in the approver list - the system should allow the document to be edited if one of the approvers reject it. please let me know and i believe we need a change in design - unless otherwise a solid reason is given to justify the existing design
    SRS Manian We have created approval procedure for all the invoices which are entered into the system., The 'Accts' user enters the invoice into the system - the invoice comes for approval to 'Manager' user. When the Manager opens the invoice via Alert window - he/she wants to modify certain information (lines as well as Sales person) and approve it. The invoice which gets opened from the alert window - does not allow the user 'Manager' to modify at all. All the information on the invoice are greyed out. The system should allow the user 'Manager' to modify the information. Since the manager has full authorization to the system.
    Reply to Reporter by SAP Dear Manian,
    Thank you for contacting us. When the originator sends the document for manager's approval, note that the at that stage, the document is still in the 'Approval Process'. This is because the system is waiting for the 'Manager' to 'Approve or Reject' the document. Hence, looking at the Document, it is still in 'Draft - Pending' Status. When the document is in 'Draft-Pending' Status, the document is not available for editing, because the system considers that it is still in the waiting process. In your case, the manager cannot edit t he document. To amend the document, an action is required from the approver either to reject it first. Once rejected, it can be amended and re-sent for approval. I have checked our knowledge base and noted that there is an article which describes the approval process. Please refer to the Expert on Phone Wiki Article (March 2009) with title: Why a draft documen t in an approval process cannot be modified by the originator? The link will provide the explanation:
    https://www.sdn.sap.com/irj/scn/wiki?path=/pages/viewpage.action&pageid=88735894
    I have also attached Notes 1321234 and 1111431 for your reference. Best regards, Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland 10.07.2009 11:59
    Reply to Support Center by SRS Manian
    Thanks for the reply.
    The scenario is when the Manager receives the document for approval, he wanted to edit and add it. Your reply (and documentations) states that it needs to be rejected first before it is available for editing. When it is gets rejected - the person who orignated the document gets an alert and he can edit it. Here the Manager must get an alert so that he can edit the Rejected document. When the 'manager' rejects the document, and goes back to the alert window to open the document - it is still greyed out !! How does the 'manager' reject the document and edits it ? regards Manian
    Reply to Reporter by SAP
    Dear Manian, If after the Manager rejects it and still the document is not editable (greyed out), it means that the document may still be in the 'Approval Process'. When it is greyed out, what is the status of the document in the header? Does it say 'Rejected' or 'Pending'? If it is still in 'Pending' mode, please verify the number of 'Approvers' set in the 'Stages' tab of the 'Approval Template - Setup' window. If there is more than one user listed as 'Approver', and o nly 1 approval is required, the system provides an opportunity to other 'Approvers' to approve or reject the document. If in your case, the number of approvers is 2, and manager 'rejected' it, the sys tem still keeps the document in Pending status as it waits for another approver's decision to reject or approve it. Also, verify the number of 'Approvals' required. If the number of 'Approvers' who have not rendered their decision is greater than or equal to the 'Approvals' required (e.g. approvers - 2, required ap provals - 2) the system keeps the document within the approval process. This is to allow the other 'Approvers' to decide on the document. I hope this clarifies the behaviour. If you can provide us a step by step screenshot of the issue, this may help us to provide a more accurate response.
    Best regards,
    Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland
    Reply to Support Center by SRS Manian
    Hi: The status of the document in the Header says 'Pending' and the status below the document number says 'Suspended' - it is not showing as 'Draft'
    Regards
    Manian 10.07.2009 12:42
    Reply to Reporter by SAP
    Dear Manian,
    I'm trying to call you but there was no response on your mobile. When the header says 'Pending', then it means the document is still within the approval process. Please check the Approval Template and see the number of approvers and the number of approvals require d. The number of approvals and approvers may be greater than 1. In this case, the system waits for other approvers to approve or reject the document. Once all the approvers have rejected the document, th en the document will be released and available for editing.
    Best regards,
    Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland
    Reply to Support Center by SRS Manian
    Hi: Thanks for the reply - i tried this and found out the following: 1 - In the approval templates - we had mentioned number of approvals required as '1'. 2 - in the number of approvers - we had mentioned two users Though the template requires only one approvals (Either or OR) the system expects both of them to approve or reject - Can u please let me why is this behaving like this - or is this is the way it is designed ? - if this is the way it is designed - i beleive it is wrong - weneed to give a solution to the customer
    regards
    Manian
    Reply to Reporter by SAP
    Dear Manian,
    Thank you for the information. The behaviour is a current system definition documented as per Note 1321234. I have attached the said Note for your reference. When only 1 approval is required and there are 2 or more persons are allowed to approve the document, the document does not get automatically rejected when 1 person 'rejects' it. The system waits for other approvers to render their decision because a person may still approve or reject the document.
    The design is not an application error. If you would like to change this design, please post your requirement in our SAP Business One Product  Development Collaboration forum.
    You can find the forum in this link:
    /community [original link is broken]
    The forum is being moderated by members of the Solution Management team specialized in certain areas, according to the folder you are in. Partners can impact the design of specific features by posting suggestions and feedback at this forum.
    Kindly refer to Note 1028874 which describes more on the above process.
    As the request will be handled through another process, we kindly request that this support message be closed. Thank you for your understanding.
    Best regards,
    Lorna Real Support Consultant SAP Product Support for SAP Business One SAP Ireland
    Reply to Support Center by SRS Manian
    Hi Thanks for the reply - however, the solution given does not address the problem we are being faced with our client Is there a Development Request we can raise so that this problem is addressed in future I am going ahead and confirming this Message though
    regards
    Manian
    Reply to Reporter by SAP Dear Manian,
    Thanks for the information. I understand the customer's requirement. As previously mentioned, please log a development request in this link:
    /community [original link is broken]
    This is from Note 1028874.
    Unfortunately, we at the support centre does not have access to the list of development requests. Hence, kindly follow the process in Note 1028874. I'm sending the message back to your side for confirmation.
    Best regards,
    Lorna Real Support Consultant Product Support for SAP Business One SAP Ireland

  • 925685 - Approval process is not triggered after documents are added

    Hi there,
    I was wondering if anyone found already a solution for the following problem.
    According to SAP Note: 925685 - Approval process is not triggered after documents are added.
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    Kind regards,
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    Hi Kambadasan,
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    I'm sorry but I know how the approval templates work and they are configured correctly, however as SAP also mentioned in their own Note, this is due to the lack of SBO that SAP has such behaviour.
    Hi Gordon,
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    Unfortunately I have not found the post you mentioned...
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    Thanks a lot!!
    Kind regards,
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  • SAP MDM features

    Hi
    Could someone tell me if SAP MDM has these features?
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    u2022     Ability to maintain and assign security at Object ( Can be a page or a subset on a page) level
    u2022     Ability to maintain and assign actions-object combination to a role
    u2022     Ability to maintain and assign security at Row Level
    u2022     Ability to maintain and assign security at Column Level
    u2022     Ability to inherit role characteristics to another role
    u2022     Ability for one role characteristics to override the characteristics chosen for another role, while inherting ( Denial to update an Object for a role, should remain the same even if the role gets inherited
    u2022     Ability to audit any changes to Security on any Role/Object/Action (Will be tracked against BR5.1)
    u2022     
    u2022     Ability to handle Master Detail relationship
    u2022     Ability to handle MultiLevel data Hierarchy
    u2022     Ability to handle Dependency List
    u2022     Ability to maintain detail data in tabs on the same page
    u2022     Ability to mandate the need to enter Detail data for a new Master record, or tie a new Detail record to an existing Master record
    u2022     
    u2022     Ability to handle import and export of predefined formats
    u2022     Ability to import and parse CSV, XLS and TXT files
    u2022     Ability to import and parse XML files
    u2022     Ability to export data in PDF format
    u2022     
    u2022     Ability to handle Approval Process for data entered
    u2022     Ability to configure Approvers with Approval Levels at the time of object configuration
    u2022     Ability to prevent an Approver with lower Approval Level to approve data, before the higher level Approvals are obtained
    u2022     Ability to send an email to the required approvers, with the link to the page/object needing approval
    u2022     Ability to authenticate the NT login of the approver, accessing a page/object via a link on an email
    u2022     Ability to approve through email, by linking to a webservice
    u2022     Ability for the user to nominate a proxy for a given time duration
    u2022     Ability to control deletion of an approver through Admin access
    u2022     Ability to identify data that has not been approved and prevent database access to it.
    u2022     Ability to provide read-only access to data that has not been approved
    u2022     Ability to message out changes/addition on Master data to all Subscribers.
    u2022     Ability to message out potential changes on Master data to all Subscribers
    u2022     Ability to add an approver/subscriber to any step of the entire approval process
    u2022     Ability to prevent any further actions like export/import to data that has not been approved
    u2022     
    u2022     Ability to provide Historical Reports to identify how tool is used and highlight areas with most frequent changes
    u2022     Ability to capture and view all historical changes to user access
    u2022     Ability to capture and view all historical changes to data
    u2022     Ability to capture data range for all Master data, to indicate the validity of a data element.
    u2022     
    u2022     Ability to provide a Dashboard to display data entered
    u2022     Ability to provide read-only access to any data maintained throught the MDM
    u2022     Ability to capture each page/object added to the MDM, and provide it as a drop-down list for the user to choose from
    u2022     Ability to choose filter and view data for each page/object chosen
    u2022     
    u2022     Ability to access Help Documentation / List of Contacts for each screen
    u2022     Ability to maintain a Help document for each page/object
    u2022     Ability to maintain Tool Tips for each column in a Page
    u2022     Ability to provide a List of Contacts for each page/object
    u2022     
    u2022     Ability to access data via a Web Service
    u2022     Ability to access all data through Composite webservice
    u2022     
    u2022     Ability to provide Maintenance features
    u2022     Ability to provide Grid Feature which allows Search, Sort, Grouping and Pagenation capabilities for all maintenance screens
    u2022     Ability to provide Lookups for Standard Input fields like Date time. Lookup would be dependant on the client location
    u2022     Ability to provide timeout on inactivity, on the site
    u2022     
    u2022     Ability to add Favorites
    u2022     Ability to add Recently Accessed Pages as Favourites, at a Site Level
    u2022     Ability to choose views of a page and make it a Favourite, so that every consequent login, gives the same look for the same Object
    u2022     
    u2022     Ability to Support MultiLanguage
    u2022     Ability to provide Labels/Legends in Multilanguage
    u2022     
    u2022     Business Rules to Validate Data

    Hello mkhairi
    For more of your question answer -YES
    SAP MDM support trusted connection technology and LDAP
    SAP MDM has own user role functionality where you can set permissions for user security
    SAP MDM has JAVA,ABAP, COM, .NET(ver.7.1) API and you can use it for custom development
    SAP MDM has own web service for work with data in repository
    SAP MDM has own packages for development SAP NetWeaver Portal content
    SAP MDM has own workflow integrated with SAP NetWeaver Portal trough UWL
    SAP MDM has application for web publishing
    and many many other functionality from your list
    more about SAP MDM you can read here:
    http://help.sap.com/saphelp_nwmdm71/helpdata/en/index.htm
    Regards
    Kanstantsin Chernichenka

  • SAP MDM Import Server

    Hi,
    I need to work in SAP MDM Import Server.
    I have already worked in SAP MDM Import Manager.
    I need to know a more about SAP MDM Import Server.
    Is it an application?
    Regards
    Kaushik Banerjee

    Hi Kaushik,
    I need to work in SAP MDM Import Server.
    I have already worked in SAP MDM Import Manager.
    I need to know a more about SAP MDM Import Server.
    Is it an application?
    The Import Server is a separate MDM application that uses import maps created within the MDM Import Manager to automatically load source data files into a repository.
    The MDM Import Server (MDIS) automates the task of importing source data into MDM repositories. It is designed to reduce the processing complexity, resource requirements.
    To know more about MDM Import server, which is also called the MDIS, please follow the link below:
    http://help.sap.com/saphelp_mdm550/helpdata/en/43/12036df94c3e92e10000000a1553f6/frameset.htm
    Go to MDM IMport Server (MDIS).
    You will find the complete infomration about it.
    You can find the complete process of Automated Import ansd Syndication in the link mentioned below:
    Master Data Management Import Server and Master Data Management Syndication Server - Webinar Powerpoint
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/8973bcaf-0801-0010-b7a7-f6af6b1df00e
    Hope it helps.
    Thanks and Regards
    Nitin Jain

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