AQ Adapter don't dequeue massages

I have a problem with AQ adapter, as in title it is not dequeuing the messages. It is working fine in development environment but deployed deployed in final environment stops working, there is no log entries on the OAS server, it looks like nothing happens at all, like all new messages would be dedicated to different user. But this is single user queue without subscribers so it should be working as the user is the owner of the queue and every other objects related (queue table , payload object, etc.)
Any suggestions what maybe preventing it from working?
Greetings
Smok

Chintan - I did not try any manipulations with log levels and so on as this is not our environment but I'll ask about that of course.
Ronald - all messages are put into the queue by triggers, when insert or important update happens trigger is calling package procedures preparing message and putting it in the queue. All messages stay there forever as they don't have expiry time specified so I can see them in the queue_table. I can dequeue them too manually by firing proper statement so I think it is not a lack of permissions too.

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