AR Customer account Bill-to site's primary flag error

Hi all,
A AR Customer account has 2 Bill-to site, BOTH of them has primary flag checked. Both of them are protected by ready only.
I created a similar seniaro by updating primary_flag = 'Y' in hz_cust_site_uses_all table and use API to fix it, but API couldn't change any one of them to value 'N'
I'm affraid update sql statement is harmful to the record. Any other solution to uncheck one of them?
Thanks!

please raise SR with oracle for your issue
You need a datafix I guess
;) AppsMAsti :)
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Billing Document to be shift to other customer accounts with same invoice number

Hi,
For a long period of time we were maintaining different projects and site of a customer in a single account.
Now there is a requirement to distribute individual invoices to respective individual customer accounts for that site or project.
But doing that we also want to shift the invoices with following:
1) invoice numbers should be same (as it was generate originally)
2) Keep the same purchase order number
3) keep the same date of the invoice (as it was raise in the main accounts)
4) Keep the same salesperson
5) after doing step 1 to 4, we also want to close the main account by offsetting entries to avoid duplications.
After practicing above, we want the following result:
1) individual statement of accounts with the same invoice dates, Purchase Order Number and saleman reference.
best regards,
adnan abbasi

Hi,
We knew by their PURCHASE ORDER NUMBERS and to separate them from each other,
we will make a manual list in EXCEL to upload in the SYSTEM.
customer code: 55555 (merge account for all projects and sites):
invoice     date           assignment/LPO    value
1111     12.12.2012   proj1/00001            4000.00
1112     13.12.2012   proj2/00002            3500.00
1113      14.12.2012 proj1/00002            2300.00
1114      14.12.2012 proj3/00001            1500.00
1115      15.12.2012 proj2/00003            1300.00
from above we know with reference to LPO that there are 3 projects, so we will make excel sheet for 3 projects as:
excel sheet1:
1111   12.12.2012 proj1/00001     4000.00
1113    14.12.2012 proj1/00002    2300.00
excel sheet2:
1112   13.12.2012   proj2/00002    3500.00
1115    15.12.2012 proj2/00003    1300.00
excel sheet3:
1114 14.12.2012 proj3/00001     1500.00
now to upload in the system I want to make 3 new accounts:
55556 (for project1)
55557 (for project2)
55558 (for project3)
but problem it that we want to keep date and invoice number exactly the same as originally booked in customer account no. 55555.
regards,
adnan

Customer Account Sites page behavior

Hi
I am novice to OAF. I will take my best shot to explain the problem.
Oracle Applications : 12.0.4
Problem : Customer Account Sites page is displaying account sites in DESCENDING order of PURPOSES instead of ASCENDING.
All the times, account sites were displayed in Ascending order of purposes. This will list Bill-To sites first and then 'Ship-To'. All of a sudden, account sites are started showing in reverse order listing 'Ship-To' first and then 'Bill-To'.
There are no customizations, patches, personalizations applied to this form.
Same form works in all other instances other than Production as expected (listing Bill-To sites first).
What could be the reason so that sorting order of data element PURPOSES to change from Ascending to Desending? How to fix it?
Please help.
Regards,

This is happening for all users.
As a work around... User are using either clicking on Purpose column to sort again or filtering out 'Bill-To' sites. This is causing them irritation.
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Attaching Revenue GL code to Customer Bill To site

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I 've a requirement to attach/ add a revenue GL account to the customer Bill To site programmatically. Can you please suggest whether there are any APIs to achieve this. Any inputs on this will be immensely helpful.
Thanks,
Ganapathi

I was able to attach the revenue GL code using the hz_cust_account_site_v2pub.update_cust_site_use API.
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Error while creating customer account sites from backend

I am creating Customer Account Sites using the TCA API from Toad.
I am getting the following error
The operating unit is either invalid or it cannot be derived. Please verify your Multi-Org profile options.
The Operating unit has been defined.
I am using the following code:
DECLARE
p_cust_acct_site_rec hz_cust_account_site_v2pub.cust_acct_site_rec_type;
x_return_status VARCHAR2(2000);
x_msg_count NUMBER;
x_msg_data VARCHAR2(2000);
x_cust_acct_site_id NUMBER;
BEGIN
p_cust_acct_site_rec.cust_account_id := 9462;
p_cust_acct_site_rec.party_site_id := 5473;
--p_cust_acct_site_rec.language := 'US';
p_cust_acct_site_rec.org_id := 126;
p_cust_acct_site_rec.created_by_module := 'TCA-EXAMPLE';
hz_cust_account_site_v2pub.create_cust_acct_site(
'T',
p_cust_acct_site_rec,
x_cust_acct_site_id,
x_return_status,
x_msg_count,
x_msg_data);
dbms_output.put_line(SubStr('x_return_status =
'||x_return_status,1,255));
dbms_output.put_line('x_msg_count = '||TO_CHAR(x_msg_count));
dbms_output.put_line(SubStr('x_msg_data = '||x_msg_data,1,255));
IF x_msg_count >1 THEN
FOR I IN 1..x_msg_count
LOOP
dbms_output.put_line(I||'. '||SubStr(FND_MSG_PUB.Get(p_encoded =>
FND_API.G_FALSE ), 1, 255));
END LOOP;
END IF;
END;
Thanks and Regards,
K tanna

Duplicate post.
Error while creating customer account sites
Error while creating customer account sites

Error While Creating Customer Account Site.

Hi ,
I am creating a customer thru API's.
I am succesffuly creating location,party,party site,party site use,customer account.But unable to create customer account site. I am getting the below error:
Unable to process your transaction. The operating unit is either invalid or it cannot be derived. Please verify your Multi-Org profile options.
Could anyone help me to resolve out this issue.

Hi,
What is the application release?
Did you set the Application/Multi-org context properly before using this API?
Note: 732671.1 - 'Change PO API' Errors with 'Multi-Org profile options' as Org Context Is Not Set Correctly
Note: 420787.1 - Oracle Applications Multiple Organizations Access Control for Custom Code
Note: 209185.1 - How To Set the Applications Context (FND_GLOBAL.APPS_INITIALIZE)
Regards,
Hussein

Error while creating customer account sites

I am creating Customer Account Sites using the TCA API from Toad.
I am getting the following error
The operating unit is either invalid or it cannot be derived. Please verify your Multi-Org profile options.
The Operating unit has been defined.
I am using the following code:
DECLARE
p_cust_acct_site_rec hz_cust_account_site_v2pub.cust_acct_site_rec_type;
x_return_status VARCHAR2(2000);
x_msg_count NUMBER;
x_msg_data VARCHAR2(2000);
x_cust_acct_site_id NUMBER;
BEGIN
p_cust_acct_site_rec.cust_account_id := 9462;
p_cust_acct_site_rec.party_site_id := 5473;
--p_cust_acct_site_rec.language := 'US';
p_cust_acct_site_rec.org_id := 126;
p_cust_acct_site_rec.created_by_module := 'TCA-EXAMPLE';
hz_cust_account_site_v2pub.create_cust_acct_site(
'T',
p_cust_acct_site_rec,
x_cust_acct_site_id,
x_return_status,
x_msg_count,
x_msg_data);
dbms_output.put_line(SubStr('x_return_status =
'||x_return_status,1,255));
dbms_output.put_line('x_msg_count = '||TO_CHAR(x_msg_count));
dbms_output.put_line(SubStr('x_msg_data = '||x_msg_data,1,255));
IF x_msg_count >1 THEN
FOR I IN 1..x_msg_count
LOOP
dbms_output.put_line(I||'. '||SubStr(FND_MSG_PUB.Get(p_encoded =>
FND_API.G_FALSE ), 1, 255));
END LOOP;
END IF;
END;
Thanks and Regards,
K tanna

Hi,
Please mention the application release along with the database version and OS.
Please see if ('Change PO API' Errors with 'Multi-Org profile options' as Org Context Is Not Set Correctly [ID 732671.1]) helps.
More details about setting the application context can be found in these docs.
Note: 209185.1 - How To Set the Applications Context (FND_GLOBAL.APPS_INITIALIZE)
Note: 420787.1 - Oracle Applications Multiple Organizations Access Control for Custom Code
Note: 462383.1 - SQL Queries and Multi-Org Architecture in Release 12
Note: 165042.1 - FAQ - Multiple Organizations Architechure (Multi-Org)
Thanks,
Hussein

Create Contact details @ Customer Account Site

Hi guys
After loads of efforts I managed to create a contact @ Customer Account Site level using below API Call
DECLARE
p_cr_cust_acc_role_rec HZ_CUST_ACCOUNT_ROLE_V2PUB.cust_account_role_rec_type;
x_cust_account_role_id NUMBER;
x_return_status VARCHAR2(2000);
x_msg_count NUMBER;
x_msg_data VARCHAR2(2000);
BEGIN
-- NOTE:
-- must be unique CUST_ACCOUNT_ID, PARTY_ID,ROLE_TYPE
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p_cr_cust_acc_role_rec.party_id := 2126134; --value for party_id from step 8>
p_cr_cust_acc_role_rec.cust_account_id := 999059; --value for cust_account_id from step 2>
p_cr_cust_acc_role_rec.primary_flag := 'Y';
p_cr_cust_acc_role_rec.role_type := 'CONTACT';
p_cr_cust_acc_role_rec.created_by_module := 'TCA_V2_API';
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p_cr_cust_acc_role_rec.cust_acct_site_id := 29422; --Value for x_cust_acct_site_id from step >5
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'T',
p_cr_cust_acc_role_rec,
x_cust_account_role_id,
x_return_status,
x_msg_count,
x_msg_data);
dbms_output.put_line('***************************');
dbms_output.put_line('Output information ....');
dbms_output.put_line('***************************');
dbms_output.put_line('x_cust_account_role_id: '||x_cust_account_role_id);
dbms_output.put_line('x_return_status: '||x_return_status);
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dbms_output.put_line('x_msg_data: '||x_msg_data);
dbms_output.put_line('***************************');
IF x_msg_count >1 THEN
FOR I IN 1..x_msg_count
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END LOOP;
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COMMIT;
ELSE
ROLLBACK;
END IF;
END;
Now I want to attach "Address/Email/Phone number" to this contact @ the Account site level. Please let me know how and which APIs I need to call
Regards,
Raj

Okay I found the solution.
Reference material : How to Create Contact,Phone, Email under Communication tab for Customer Account Site using API [ID 985500.1]
docs.oracle.com/cd/B34956_01/current/acrobat/120hztig.pdf
Repeat Run --3. Create a physical location with customer account site level Address (ie, Specific contact address details). Note down x_location_id value
GET "x_party_id: " from "--8. Create a relation cont-org using party_id from step 7 and party_id from step 2"
Now Run "--4. Create a party site using party_id from step 2 and location_id from step 3" passing "x_party_id" from Step 8 & x_location_id from Step 3
Commit the changes and you will able to populate the account site specific contact person details
Regards,
rajesh

Create Customer Account Site fail ORA-01400

When creating customer account site in Oracle EBS r12.0.4, Error occur:
The following SQL error occurred: ORA-01400: cannot insert NULL into ("AR"."HZ_CUST_ACCOUNTS_M"."CUSTOMER_MERGE_HEADER_ID").
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How do you create the customer account? From the application (if yes, mention the Navigation Path) or using an API (mention the API)?
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Creation of Customer Accounting from Billing

Hi Gurus,
I have a slightly complicated problem that I request your help with.
In standard SAP functionality if we bill different services (e.g. S1, S2, S3) in one invoice (I1), in the customer account this invoice is reflected as I1 and the net value.
e.g.
Invoice Details : I1
S1 : 10 INR
S2 : 20 INR
S3 : 30 INR
Entry in Customer Account
Item 1 : I1 : 60 INR
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Item 1 : I1 : 10 INR
Item 2 : I1 : 20 INR
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Hi Pranav - this is standard sap attribute - Debit Customer once and credit sales and other gl accounts as per pricing procedure - multiple entries for customer debit is not possible for same billing document
cheers
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Dear Customer, It hase come to our attention that your account billing Information records are out of date. That requires you to update your Billing Information. Failure to update your records will result in account termination records... Click on

Dear Customer,
It hase come to our attention that your account billing Information records are out of date. That requires you to update your Billing Information. Failure to update your records will result in account termination records...
Click on the reference link below and enter your login Information on the following page to confirm your Billing Information records..
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How to identify the bill-to-site location for a customer

Hi All,
How to identify the bill-to-site location for a customer.
I want to determine the language output of the AR invoice report based on the bill-to site address.
If the bill-to site is located in Sweden, the document should be in Swedish. If the bill-to site is located outside of Sweden, the document should be in English.
I have defined a query but not able to identify from which column I can identify the bill-site-location.
select --a_bill.org_id,party_name,account_number,a_bill.CUST_ACCT_SITE_ID
from
apps.hz_parties party
,apps.hz_party_sites party_site
,apps.hz_cust_accounts b
,apps.hz_cust_acct_sites_All a_bill,
apps.hz_locations loc,
apps.hz_cust_site_uses_all u_bill,
apps.ra_customer_trx_all trx
where party.party_id=party_site.party_id
AND a_bill.party_site_id = party_site.party_site_id
AND b.party_id = party.party_id
AND loc.location_id = party_site.location_id
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AND trx.bill_to_customer_id = b.cust_account_id
AND trx.bill_to_site_use_id = u_bill.site_use_id
Thanks,
Joohi

Hi ,
Check this apps.hz_cust_site_uses_all here site_use_code will be there , you can find Bill_To Ship_to , from there you can find the site_use_id and location Id
Thanks
Shagul

Customer bill to site contact

Hi,
Can anyone please tell me what tables to use to find the customer contact under the bill to site? In R12.
Thanks

I figured this out.

IStore: Customer account sites with multiple price list

Hi,
We have an account with many sites, each site uses different price list. Say 1 site uses FR price list other uses GR price list.
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Thanks in Advance

Hi,
For iStore you can setup specialty site based price lists and/or customer account level price lists.
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2. Navigate to Customers > Standard.
3. Select an account based on Customer Name, Account Number, or Organization Number.
4. Press the Find button and select an address from the popup window; select Ok.
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7. Bounce the middle-tier and Web Cache servers.
Reference:
Oracle iStore Implementation and Administration Guide Release 12.1 (Part No. E13575-06)
Chapter 10 Implementing Pricing
Page 10-21
Section Implementing Customer Account Price Lists
OR
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For this setup you would need to set both "IBE: Use Customer Account Price List" and "IBE: Use Price List Associated with Specialty Site" to No.
Thank you,
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Edited by: user702249 on Apr 10, 2013 6:56 PM

Move AR Customer Sites into different Customer Account under same customer

We are going to upgrade the ERP AR from 11.5.10 to 12.1.3.
We would like to rearrange the customer account and customer site.
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Target to rearrange the customer site into 2 customer account as follow,
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