AR: Statement Generation Program, showing OLD Chargebacks/Payments
Hi,
We are facing an issue where the Print Statements Report is showing Chargebacks and Payments dated all the way to year before(since when we went live). And all these chargebacks & payments have no Amount Due and have been reconciled/cleared. Following is the sample body of the report.
No changes has been made whatsoever except for an upgrade from 12.0.3 to 12.1.3.
Statement Date 27-NOV-11
According to our records, your account with us contains the following balances as of the statement date
InvoiceDate Transaction Number Transaction Type Due Date Customer PO Amount Amount Due
02-MAY-10 99999 Invoice 01-JUN-10 0.00
28-JUL-10 99999 Payment Check: 900619250: 26.48
1,281.99
28-JUL-10 99999 Adjustment Chargeback Adjustment -26.48
29-JUL-10 99999 Payment Check: 900619944: 214.47
17,256.97
29-JUL-10 99999 Adjustment Chargeback Adjustment -214.47
Another thing is, I am trying to check whats there in ar_statement_headers and ar_statement_line_clusters tables and nothing is coming up. However, when I run the report(Reprint/draft) I am able to see the output.
Any ideas would be greatly appreciated....
Thanks in advance
Hi
the following article should help http://blogs.oracle.com/xmlpublisher/2008/03/20#a890
Particularly Gareth's article linked in the article above
Regards
Tim
http://blogs.oracle.com/xmlpublisher
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