ARD 3.7 customer installer isn't creating user

Just got and install ARD a week ago and am having trouble getting the installer to create the user I specify in installer. It seems to work on older version of OSX but not 10.9. Is anyone else having this issue?
It could also not be OSX but something I'm doing wrong when creating the installer...

Hi There, thanks for your reply.
I tried your solution but unfortunately, it did not work, verification failed. Three of the 10 computers resolve to a .local name, 3 to an ethernet address and the rest to their local IPs. I have installed 3.7.1 client software on all the machines, but ARD reports that they are still using 3.3.1 and therefore running software that is 'too old to support this action'.
All machines are reported in a continual 'sleeping' state and I cannot change their state, even if I log in locally.....
Cheers
Marco

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log1: devmgr: decodeContext -> 0
log1: devmgr: basic -> JACK
log1: devmgr: x-omc-omac -> f2d1d54tRQQ4bCAuexgMZQ50fKA/WEWPB190DDOdRXYKHnEaPd1Jlw==::*
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log1: devmgr: basic -> JACK
log1: devmgr: x-omc-omac -> f2d1d54tRQQ4bCAuexgMZQ50fKA/WEWPB190DDOdRXYKHnEaPd1Jlw==::*
log1: devmgr: deviceId -> 0
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log1: devmgr: agent -> setup1981419478
log1: devmgr: method -> GET
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log1: devmgr: x-omc-omac -> f2d1dwUtRQSpbCAs6hgCZ59ycmuuHUsllnt6eqLyS7mbQ38LrF1Huw==:QVRDaGtuc9x+X1ta2gI7xVVlLcQcl/L86NNREMzhj1y2Lbb/OAoxUF3ObTWlAJg8nbbfuPectDqAXucbWcdpTpsPf4CVubWGqYljOy8z/1M=:
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log1: devmgr: language -> US
log1: devmgr: WINCE_ARMV4I_US_OLITE_60_5.2 -> zlibce.dll
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log1: devmgr: decodeContext -> 0
log1: devmgr: basic -> JACK
log1: devmgr: CTX1 -> BRN0QGUb7qMqR8CNXpaU0mAODslHN6JXDDjfI8yM0Nvoev6xhiC4VAA502GpxpdOEwxZBQubyG+d6FL0G0toudoQCuknO9B112jToINvfIE=
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log1: devmgr: x-omc-omac -> f2d1d+ItRQQAbCCmQxje7TbqrmgHrJcJP6Gm5As9lzsylKNTBW2bAg==:BRN0QGUb7qMqR8CNXpaU0mAODslHN6JXDDjfI8yM0Nvoev6xhiC4VAA502GpxpdOEwxZBQubyG+d6FL0G0toudoQCuknO9B112jToINvfIE=:
log1: devmgr: deviceId -> 0
log1: devmgr: userId -> JACK
log1: devmgr: agent -> setup1981419478
log1: devmgr: validate -> oracle.lite.resource.User@19c8b6f2
log1: devmgr: method -> GET
log1: devmgr: app name -> Oracle MCP;US
log1: devmgr: file name -> Oracle MCP;US
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log1: devmgr: ID -> 103
log1: devmgr: SQL -> SELECT DISTINCT A.ID,A.NAME,A.DIR,A.PLATFORM,A.VP,A.CLASSPATH,A.PAGE,A.ICON,A.MISC,A.DBUSER,A.DBPWD,A.MAX_CON,A.SHARE_CON,A.PUBLISH_TIME FROM APPLICATIONS A,APP_ROL_GRP AE where A.ID=AE.APP_ID and GRP_ID=?
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log1: devmgr: SQL -> SELECT DISTINCT A.ID,A.NAME,A.DIR,A.PLATFORM,A.VP,A.CLASSPATH,A.PAGE,A.ICON,A.MISC,A.DBUSER,A.DBPWD,A.MAX_CON,A.SHARE_CON,A.PUBLISH_TIME FROM APPLICATIONS A,APP_ROL_GRP AE where A.ID=AE.APP_ID and GRP_ID=?
log1: devmgr: ID -> 1104
log1: devmgr: SQL -> SELECT DISTINCT A.ID,A.NAME,A.DIR,A.PLATFORM,A.VP,A.CLASSPATH,A.PAGE,A.ICON,A.MISC,A.DBUSER,A.DBPWD,A.MAX_CON,A.SHARE_CON,A.PUBLISH_TIME FROM APPLICATIONS A,APP_ROL_GRP AE where A.ID=AE.APP_ID and GRP_ID=?
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