Assign warranty to installed base component

Hello guys :
When a Ibase is created with a product having warranty , warranty should automatically assigned i.e it should show up in warranty fields under the Relationships tab.
How can I achieve that?
Hope I'm clear with my question ...else let me know !!
Thanks ..

Hi,
use this fun.mod for ur purpose.
CRM_IBCWTY_IL_API_CREATE
best wishes,
mallik

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As part of project requirement,we have to maintain status profile at Install base component level.Wwe are maintaining one install base for single customer and all his multiple locations comes under this install base.So,as per client requirement we have to mainatin status at Install base object level.
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Hi,
You need to add the below Object Types in your user status profile.
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Warranty for Installed Base

Hai,
Is there anyway to handle / attach warranty details through installed base.
regards
SRN

Please check the following views..
Guess warranty can be included for installed bases by configuring these views:
V_T371A
V_T371B
V_T371C
V_T371D
V_T371F
V_T371G
V_T371I
V_T371S_VIEW
V_T371U
V_T371X
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Hi,
Sorry about the maybe stupid question but:
We have on our installed bases component a field with partner assignment. In here we have preferred engineers there normaly should be only one on the installed base, but now we face that there are more then one preferred enigneer is there.
then that shouldn't be a problem if the right preferred engineer has the main partner function. the system gets this from table: COM_DYNP_PARTNER_UI and the organization model.
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Hi,
I have just performed an equipment download from R/3 to CRM. I now have these records created as individual objects assigned to an installed base.
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Hi Prabhakaran,
You can filter the data downloaded from R/3 to CRM based on the filter criteria assigned to adapter objects. You can do this via transaction R3AC1 wherein you specify the table and fields based on which you want to filter out the data.
For Serial Numbers and Equipments the business objects are SERIAL and EQUIPMENT respectively.
Reward with points if this helps.
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Gaurav Gera

Party-Relationships in Installed Base

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Can anybody highlight on purpose/uses/advantages of setting party relationships in Installed base.
What can be acheived by creating these relationships?
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Mohammed

hi,
You need to assign partner determination procedure to install base. First define partner determination procedure. Then assign it to your install base category. You can do the same in spro crm> master data> install base.
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Installed Base(ibase) data for segmentation/maintaining customer marketing

There is a need to use Installed Base(ibase) data for segmentation/maintaining customer marketing attributes e.g. whether customer on active support agreement(yes/no), product line, version no., etc.
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Edited by: ankitarora on May 4, 2011 12:42 PM

Please find the reply for your query,,,,,these are the related information
LIST OF DATA SOURCE
CRM IBase Transaction Data
0CRM_SRV_IBASE_TRAN
CRM IBase Master Data
Technical name: 0CRM_SRV_IBASE_ATTR
Installed Base Category - DataSource for Texts
Technical name: 0CRM_IBTYPE_TXT
Characteristic for IBase or Component - DataSource for Texts
Technical name: 0CRM_IBFLAG_TXT
GUID of Installed Base/Component - DataSource for Texts
Technical name: 0CRM_IBAKEY_TXT
IBase Text Component - DataSource for Texts
Technical name: 0CRM_IBTEXT_TXT
DSO:
CRM Service - Installed Bases and Components
Technical name: 0CRM_IBCO
QUERYS
Installed Base Analysis by Location
Technical name: 0CRM_IBCO_Q0101
Installed Base Analysis by Business Partner
Technical name: 0CRM_IBCO_Q0104
Analysis of Products in Installed Bases
Technical name: 0CRM_IBCO_Q0102
Analysis of Individual Objects in IBase Components
Technical name: 0CRM_IBCO_Q0103
More information
http://help.sap.com/saphelp_nw70/helpdata/EN/ef/c4e1edcb84fa4abd6ddd00130de600/frameset.htm
For more information, see the CRM documentation under mySAP Business Suite à mySAP Customer Relationship Management à CRM Enterprise à Analytics à Service Analytics.
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Srini

How to create installed base through workflow

Hello everybody,
We are doing a CRM implementation for a telkom company and we have a requirement as such.
Suppose we are creating a contract for 10 products and then in the follow up transaction sales order I activate 5 of them.So my requirement is that we need to update the number of activated product in the contract as well..i.e- if 5 products are activated we need to ensure that in the contract this data is update.We want to achieve this functionality using workflows.Is there any method to created installed base components through workflow.
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Hi N Panigrahi,
I dont think there is no installed base component available for workflow for the scenario that you have explained.
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How to create an Installed base from the sales order

Dear Friends,
could any one let me know the process of creating an Installed base with the below process.
Once a sales order is created in SD, an istalled base need to be created in CRM system with reference to sales order.
There are around 50 final products and approximately 2000(BOM)components for each product exists. but the client wants to maintain only few components
like 100 to 200 components in Installed base.
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Ven

Hi Ajay
there can be two possibilities
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and once these equipments moves to CRM. Using the BADI CRM_EQUI_LOAD you can club all the equipments(of same sales order) under one ibase.
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Reference object installed base is inactive

hi all!
when I am trying to set up initial data I choose change managment- maintenance optimizer- create new maintanance trnsaction. then I choose product version SAP ERP my logical component that I have created before. I click continue and I have an error "Reference object installed base is inactive". I couldn't see the screen where is have to be "maintenance" and "ehp instalation". what is wrong? please help! my system is registered as ERP.
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Hello Markus,
I go thru the thread.
Request you pl. see http://scn.sap.com/thread/3202414
I am also facing same problem.
I have run maintenance transaction sucessfully to download EHP before six month.
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error : Reference object installed base is inactive
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Warning : The system/systems - PRD-, has/have not been registered in SLM
Warning : No common SLM system is registered for managed systems: PRD
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Warning : The landscape pattern of system PRD is DEFAULT.
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Identification field in installed Base-CRM Service

We are creating installed base components from ECC to CRM ie, from equipments in CS module to installed base objects in CRM.
The serial number entered in ECC flows in to CRM Service in component details tab in individual obejct automatically.
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HI Femke Visser
A) Assign the Object family to Install Base Category, Follow the Menu Path to assign
IMG->Customer Relationship Management ->Master Data ->Installed Base ->Individual Objects/ Object Family -> Assign Object family to Installed base Categories
B) Create the categories and hierarchies you require for your object families. At least one of these categories must be created within the base hierarchy for the product type Material and then assigned to the relevant object family.
1) To create Category go to T.code COMM_HIERARCHY and in the Tab "Category" you will find a field called "Object Family", choose the right Object family
2) In the Tab "Set Types" add the set types you want to include
Refer the link below, which will give some insight about the Set Types and Hierarchy and Categories
http://help.sap.com/saphelp_crm50/helpdata/en/71/401e400191f72ee10000000a1550b0/frameset.htm
Regards
Milan
Please reward with points

Installed Base Installation Rules

Hello All
Does any one have any documentation on how to set up Installation rules for IBase customizing.
Would appreciate it if someone could share some documentation or tips?
Thanks
M

Hi Maninder,
Installation rules for each installed base category, defining which components may be assigned hierarchically to one another.
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1)
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Lower class             : Blank
Yes                        : Not checked
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2)
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Lower class             : CL_IBASE_CRM_OBJECT
Yes                        : checked
This implies that one component of the same type may be assigned at a lower level to a component of type 'Individual Object'.
The classes which can be assigned can be seen in table T371D
Wish the information is helpful.
Reward with points.
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Shalini Chauhan

Automatic creation of installed base?

Dear all,
We are using CRM 5.0
We are creating BOM for material in R3.
Line :10 --> Header level item
Line : 20 --> Parent item 1
Line : 30 --> Parent item 2.
Now as per standard When we are doing the delivery of any item in R3, A Installed base is created in CRM (Based on Delivery).
But we are using BOM so line item 20 and 30 is attached to header item 10.
and when we are creating delivery, three different installed base are creating.
Actually i want One Installed base of item 10 and Attached item 20 & 30 becomes a component
How can i do?
Pls reply. I will reward the points
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Jayesh

Hi Jayesh,
Use any of the following FM:
IB_COM1_CHANGE_IBASE_ONLY
IB_COM2_CHANGE_IBASE_ONLY
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IB_COM_CREATE_IBASE_INITIAL
Best Regards,
Pratik Patel
Reward with Points!

Serialization hierarchy without install base?

Hi, all.
Is it possible to create parent / child serialization linkage in SAP without employing an install base or linking them manually using COIB?
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Thanks in advance.
Sarah

hi,
Creating as built configurator with COIB is the only way. Especially when you have production order for a qty more than one, linking the component serial number to header item serial number can be acheived only with COIB.
If not you have to build complex logic in the custom program ( like first serial number went in produced the first serial number came out etc..)
cheers
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We have come across a scenario where, based on some business validations, Coverage of a Major Line needs to be TERMINATED.
So, In that case if the Major Line has child lines(Minor) within, then do we need to 'EXPIRE' the 'COMPONENT-OFF' relationship between the Major and its Minor's, which helps in synchronising the data in Service Contracts and the Install Base for that Major Line.
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~Amol

Assign warranty to installed base component

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